“”; breadCrumbHoverAllowed = “”true”” breadCrumbClickableAllowed = “”true””””;xml space=””preserve””> // Breadcrumb Script start function SendBreadcrumbClickAnalytics(strCrumbText){};//Do Nothing script function pageLoad(sender, args){$get("mainContent_lblErrorMessage").style["display"] = "none";$get("mainContent_lblMessage").style["display"] = "none";$get("mainContent_lblNoRecordsFoundMessage").style["display"] = "none";$get("mainContent__sectionHeading_ctl00___PageContentPlaceHolder___COMM 1008 CourseHeadingPanelID___COMM 1008 CourseInfoPanelID___lblCOMM 1008 CourseNumberValueLabelID").innerHTML = '”COMM 1008″- Interpersonal Communication for Personal and Professional Success”;$get('”mainContent__sectionHeading_ctl00___PageContentPlaceHolder___COMM 1008 CourseHeadingPanelID___COMM 1008 CourseInfoPanelID___lblTitleValueLabelID”).innerHTML = “Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008) (COMM1008)”;;$get(“mainContent__sectionHeading_ctl00___PageContentPlaceHolder___COMM 1008 CourseHeadingPanelID___COMM 1008 CourseInfoPanelID___lblUnitsValueLabelID”).innerHTML = “5”;$get(“mainContent__sectionHeading_ctl00___PageContentPlaceHolder___COMM 1008 CourseHeadingPanelID”).style[“background”] = “#eaeaea”;$get(“mainContent__sectionHeading_ctl00___PageContentPlaceHolder___COMM 1008 CourseHeadingPanelID”).style[“padding”] = “10px 15px 10px 15px”;var strTempString = $get(“mainContent__sectionHeading_ctl00 ___PageContentPlaceHolder ___COMM 1008 CourseHeadingPanelID ___ddlSemesterListBox”).options($get(“mainContent__sectionHeading _ctl00 ___Page ContentPlaceHolder ___COMM 1008 Course Heading Panel ID ___ddl Semester ListBox”).selectedIndex).text + ‘ ‘ + $ get (” main Content __ section Heading _ ctl 00 __ Page Content Place Holder __ COMM 1008 Course Heading Panel ID __ ddl Year ListBox”).options($ get (” main Content __ section Heading _ ctl 00 __ Page Content Place Holder __ COMM 1008 Course Heading Panel ID __ ddl Year ListBox”).selectedIndex).text;;strTempString += ” Section ” + $ get (” main Content _ lbl Section Value Label ID”).innerHTML;;document . title += strTempString + ‘ // COMM 1008′- Interpersonal Communication for Personal and Professional Success’;var tempDivElem = document . createElement (‘DIV’);tempDivElem . innerHTML += ‘ // COMM 1008′- Interpersonal Communication for Personal and Professional Success’;document . getElementById (‘breadCrumbBar’).appendChild (tempDivElem);}function GetBreadCrumbBar(){var tempDivElem = document . createElement (‘DIV’);tempDivElem . innerHTML += ‘ // COMM 1008′- Interpersonal Communication for Personal and Professional Success’;return tempDivElem;}function ProcessBreadcrumbBar(isAsynchCall){document . getElementById (‘breadCrumbBar’).innerHTML += GetBreadCrumbBar().innerHTML;}window . onload = ProcessBreadcrumbBar;; if(typeof jQuery == 'undefined\’){document . write(unescape('”% 3 Cscript src=\”//ajaxjquerycomcdncomajaxlibsjquery112minjs\” type=\”text\/javascript\” % 3 E % 3 C\/script % 3 E”));} \u003c\/script\u003e\u003c!–\u003cscript src=\”https:\u002f\u002fajaxjquerycomcdncomajaxlibsjquery112minjs\” type=\”text\/javascript\” \u003e\u003c\/script\u003e–\u003e \n”);//–>”));} \u003c\/script\u003e\u003c!–\u003cscript src=\”https:\u002f\u002fajaxjquerycomcdncomajaxlibsjquery112minjs\” type=\”text\/javascript\” \u003e\u

COMM 1008 Week 4 Suggested Resources/Books

*Suggested Resources/Books for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

1. “The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change” by Stephen R. Covey

2. “How to Win Friends and Influence People” by Dale Carnegie

3. “The 5 Love Languages: The Secret to Love that Lasts” by Gary Chapman

4. “The Power of Positive Thinking” by Norman Vincent Peale

5. “The Art of Public Speaking” by Dale Carnegie

COMM 1008 Week 4 Assignment (20 Questions)

**

**COMM 1008 Course Instructor: Dr. Catherine Van Herreweghe**

**Instructions: Please use the questions provided in this template to complete the assignment. All questions must be answered using your own words, and all referencing must be completed using APA 7th edition format. Please see the COMM 1008 Course resources for guidance on how to reference using APA 7th edition format. Use Word or PDF format to submit this assignment via Moodle.**

**Question 1 – 10 marks (1 mark per question) – Total marks: 10/100 (10%)**

For each of the following items, indicate whether you would likely experience emotional pain, emotional hurt, emotional suffering, or physical pain if it happened to you. Justify your answer by referring to specific theories and concepts from the COMM 1008 Course material. Each question is worth one mark.

1. You feel rejected by a good friend

Emotional hurt because I would feel unvalued and alone if I felt rejected by a good friend. This is due to my need for social connection as a human being, as well as my need for self-esteem which would be lowered if I felt rejected by someone I was close to.

2. You do not get the job you wanted

Emotional pain because I would feel disappointed and upset if I did not get the job I wanted. This is due to my need for achievement as well as my need for self-esteem, which would be lowered if I did not get the job I wanted.

3. Your partner breaks up with you

Emotional suffering because I would feel heartbroken and devastated if my partner broke up with me. This is due to my need for love and intimacy, which would be lowered if my partner broke up with me.

COMM 1008 Week 4 Assignment Question (20 Questions)

Assignment:Interpersonal Communication for Personal and Professional Success* (5 credits) This assignment is due on Monday, November 16th at 11:59pm. Please submit your answers to the questions below in a Word document. Use 12 pt. Times New Roman font, 1″ margins, and double-spacing throughout. Please number each question as you answer it. In addition to answering the questions below, please also include a cover page with your name, student ID number, COMM 1008 Course number and section number, instructor’s name, and the date of submission. Assignment Questions: 1. Define culture and describe how it influences interpersonal communication. 2. Explain why we often have difficulty communicating across cultures. 3. Define verbal communication and provide examples of its various forms. 4. Define nonverbal communication and provide examples of its various forms. 5. Discuss the functions of nonverbal communication in interpersonal relationships. 6. Describe the role of language in interpersonal communication. 7. Discuss the various barriers to effective interpersonal communication. 8. Explain how our perceptions influence our interactions with others. 9. Describe the various ways in which we can manage conflict in our relationships. 10. Discuss the role of assertiveness in interpersonal relationships

COMM 1008 Week 4 Discussion 1 (20 Questions)

Please respond to the following questions. COMM 1008 Course is about interpersonal communication for personal and professional success. So, in this first discussion, we want to learn a little more about you as an individual so that we can better understand how you communicate and interact with others.

1) What are some of your favorite hobbies or interests?
2) Do you prefer to work independently or as part of a team?
3) Do you prefer to communicate verbally or in writing?
4) What are some of the most important values that you live by?
5) What are some of your favorite things to do in your free time?
6) What is your idea of a perfect day?
7) What is your idea of a perfect vacation?
8) What is your idea of a perfect job?
9) What are some of your favorite things to do for fun?
10) What are some of your favorite places to go for fun?

COMM 1008 Week 4 DQ 1 (20 Questions)

– Strayer University

Week 4 DQ 1 (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008) – Strayer University

COMM 1008 Week 4 Discussion 2 (20 Questions)

Introduction

COMM 1008 Course is a study of the interpersonal communication process. You will learn about the basic principles of communication and how to apply them to enhance your personal and professional relationships. The skills you learn in this class will assist you in developing greater self-awareness, improving your interpersonal relationships, and achieving greater success both personally and professionally.

COMM 1008 Course Objectives

COMM 1008 Week 4 DQ 2 (20 Questions)

Please post your 20 questions and answers for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008) below.

1. What is the difference between verbal and nonverbal communication?
2. What are the different types of nonverbal communication?
3. What is the difference between verbal and nonverbal cues?
4. How can you use nonverbal communication to improve your communication skills?
5. What are some tips for effective listening?
6. How can you use body language to improve your communication skills?
7. What are some tips for dealing with difficult conversations?
8. How can you use active listening to improve your communication skills?
9. What is the difference between public and private communication?
10. How can you use verbal and nonverbal communication effectively in a public setting?
11. What are some tips for effective group communication?
12. How can you use conflict management strategies to improve your communication skills?
13. What is the difference between assertiveness and aggressiveness?
14. How can you use assertiveness techniques to improve your communication skills?
15. What are some tips for effective written communication?
16. How can you use email and other forms of technology to communicate effectively?
17. What are some tips for communicating across cultures?
18. How can you use intercultural communication to improve your communication skills?
19. What are some common barriers to effective communication?
20. How can you overcome these barriers to improve your communication skills?

COMM 1008 Week 4 Quiz (20 Questions)

COMM 1008 Week 5 Quiz (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 6 Quiz (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 7 Quiz (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 8 Quiz (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 4 MCQ’s (20 Multiple Choice Questions)

This test is based on the textbook: “Interpersonal Communication for Personal and Professional Success” by George J. Searles, Jr., Paul B. Paulus, and Sandra Costanzo (ISBN-10: 0073526291)

COMM 1008 Week 5 Description

COMM 1008 Course will help students learn and apply interpersonal communication theories and skills to enhance their personal and professional lives. Students will explore the role of communication in developing and maintaining relationships, managing conflict, and building collaborative teams. The COMM 1008 Course will also focus on developing students’ self-awareness as communicators and enhancing their ability to communicate effectively in a variety of contexts.

COMM 1008 Week 5 Outline

Week 5

This week we will be exploring the topic of conflict in relationships. You will learn about the various ways conflict can manifest in relationships and what some of the consequences may be. Additionally, you will have an opportunity to explore some of your own beliefs and attitudes about conflict and how they might affect your behaviour in challenging situations. By the end of this week, you should have a better understanding of how to effectively manage conflict in your personal and professional relationships.

Topics for this week:

• Conflict in Relationships: Overview
* Conflict Management Strategies
* Conflict Resolution

COMM 1008 Week 5 Objectives

*Comm 1008 Objectives for COMM 1008 – Interpersonal Communication for Personal and Professional Success (5 credits) (COMM 1008)*

1. Understand the role of communication in developing and maintaining personal relationships.

2. Understand how self-concept, perception, and emotional intelligence affect interpersonal communication.

3. Understand verbal and nonverbal communication and how they are used in various contexts.

4. Understand the concept of relational dialectics and how it applies to interpersonal relationships.

5. Understand how to manage conflict in interpersonal relationships.

COMM 1008 Week 5 Pre-requisites

COMM 1008 Course provides students with an overview of interpersonal communication as a life skill. The COMM 1008 Course develops an understanding of how effective interpersonal communication can lead to successful personal and professional relationships. Students will explore what is meant by self-concept, perception, emotional intelligence, verbal and nonverbal communication and conflict management. They will also have the opportunity to assess their own communication styles and make adjustments based on their understanding of these concepts.

COMM 1008 Week 6 – Interpersonal Communication Skills* (5 credits) (COMM 1008) In COMM 1008 Course, students will expand their knowledge of interpersonal communication skills by focusing on active listening, assertiveness, emotional intelligence, conflict management, interviewing and presentation skills. Through simulations and role plays, they will have opportunities to apply these skills in different situations to prepare themselves for success in their personal and professional lives.

COMM 1008 Week 5 Duration

is 1.5 weeks.

COMM 1008 Course covers the principles of interpersonal communication and develops practical skills in applying those principles to a variety of personal and professional situations, including interviews, group discussions, presentations, conflict management, team-building, and managing difficult conversations. Students will be expected to actively participate in all aspects of COMM 1008 Course.

COMM 1008 Week 5 Learning Outcomes

*Note: Learning Outcomes for COMM 1008 Course may be found in the COMM 1008 Course Description section of the COMM 1008 Course syllabus and will be updated as needed by the instructor.

On successful completion of COMM 1008 Course, students will be able to:

1. Understand how interpersonal communication influences everyday personal and professional relationships.
2. Understand how to manage communication within personal and professional relationships.
3. Understand how to communicate effectively in a variety of interpersonal contexts.

COMM 1008 Week 5 Assessment & Grading

COMM 1008 Course Assessment: 100% Online Participation

COMM 1008 Course Learning Objectives: By the end of COMM 1008 Course, you should be able to do the following: 1. Understand and apply interpersonal communication theories. 2. Demonstrate self-awareness and empathy when interacting with others. 3. Communicate effectively in relationships. 4. Manage conflict in relationships. 5. Communicate in ways that promote personal and professional success. 6. Apply interpersonal communication theories and skills to enhance your personal and professional life.

Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008) 100% Online Participation By the end of COMM 1008 Course, you should be able to do the following: 1. Understand and apply interpersonal communication theories. 2. Demonstrate self-awareness and empathy when interacting with others. 3. Communicate effectively in relationships. 4. Manage conflict in relationships. 5. Communicate in ways that promote personal and professional success. 6. Apply interpersonal communication theories and skills to enhance your personal and professional life.

COMM 1008 Week 5 Suggested Resources/Books

*This week’s resources are not required. Students are encouraged to explore the library and other resources to supplement their understanding of the COMM 1008 Course content.

COMM 1008 Week 5 Assignment (20 Questions)

**Instructions**: Answer each question below. This assignment is worth 20 marks. You have the entire week to complete this assignment.

This assignment will be submitted via Moodle. Please refer to the instructions provided on Moodle for submission details.

**Please note that late assignments will not be accepted, unless an extension has been previously arranged with your instructor and/or appropriate documentation (e.g., medical note, etc.) has been provided.**

**Question 1**: Define communication in your own words and discuss how this definition relates to what you have learned about communication in COMM 1008 Course so far. Include a minimum of two examples (one from the textbook chapter and one from the lecture material) to support your answer (100-125 words).

**Question 2**: Although we are born with the ability to communicate, we are not born “communicators”. Discuss how our upbringing and experiences throughout our lives shape us as communicators (100-125 words).

**Question 3**: In Module 1, we explored various types of nonverbal communication. Pick one type of nonverbal communication discussed in this module and discuss how it can enhance or hinder our verbal messages (100-125 words).

**Question 4**: We all have different listening styles that we tend to rely on when engaging in conversations with others. What are your preferred listening styles? What are the benefits and limitations of each of these styles? Give at least one example of a situation where each style would be most effective (100-125 words).

**Question 5**: Communication apprehension is a very real concern for many people, including some students in this class! Based on what you have learned about CA in COMM 1008 Course, what do you think are some strategies you could use to reduce your level of CA? Give at least two examples and explain how each would help reduce your level of CA (100-125 words).

**Question 6**: There are many different ways that people can respond to conflict within relationships. What do you think is the best way to respond to conflict? Why? What are some of the potential problems with using this method? Give at least two examples from your own experiences to support your answer (100-125 words).

**Question 7**: We have learned about various aspects of verbal communication in COMM 1008 Course, including language choice, speaking rate, volume, pitch, and pauses. Of these aspects, which do you find most difficult to control when engaging in conversations with others? Why? What are some strategies you could use to help you better control this aspect of your verbal communication? Give at least two examples to support your answer (100-125 words).

**Question 8**: “We don’t just listen with our ears; we listen with our eyes, our bodies, and our emotions” (Beebe et al., 2010, p. 102). Discuss how each of these factors can affect our ability to listen effectively and give at least one example of a situation where each factor may present a challenge for effective listening (100-125 words).

**Question 9**: The textbook mentions various “barriers” that can impede effective communication within relationships. Choose one barrier from the textbook chapter and discuss how it might impact relationships both positively and negatively. Be sure to give at least one example from your own experiences or observations to support your answer (100-125 words).

**Question 10**: We have spent a lot of time discussing different ways that we can enhance our verbal messages through language choice, speaking rate, volume, pitch, pauses, etc. Which of these do you find most difficult to control when engaging in conversations with others? Why? What are some strategies you could use to help you better control this aspect of your verbal communication? Give at least two examples from your own experiences or observations to support your answer (100-125 words).

COMM 1008 Week 5 Assignment Question (20 Questions)

**

Note: All COMM 1008 Coursework is due at the end of each week, unless otherwise specified.

1. What are the four basic communication skills? How do you use them to communicate more effectively?
2. How does self-concept affect communication? Give an example of how your self-concept affects your communication with others.
3. How does perception affect communication? Give an example of how your perception of another person affects your communication with that person.
4. What is verbal communication? What are the different types of verbal communication? Give an example of each type.
5. What is nonverbal communication? What are the different types of nonverbal communication? Give an example of each type.
6. How can you use verbal and nonverbal communication to create a positive first impression?
7. How can you use verbal and nonverbal communication to build rapport with others?
8. How can you use verbal and nonverbal communication to resolve conflict?
9. What is emotional intelligence? How can you use emotional intelligence to improve your communication with others?
10. What is active listening? How can you use active listening to improve your communication with others?

COMM 1008 Week 5 Discussion 1 (20 Questions)

COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits)

COMM 1008 Week 5 DQ 1 (20 Questions)

at CUNY Hunter College

1. What are the four basic types of communication?

2. What are the four basic elements of communication?

3. What is the difference between verbal and nonverbal communication?

4. What are the five channels of communication?

5. What is the difference between intrapersonal and interpersonal communication?

6. What is the difference between mass communication and small group communication?

7. What is the difference between public speaking and dyadic communication?

8. What are the four basic purposes of communication?

9. What are the three major components of the Communication Process Model?

10. What is the difference between sender and receiver in the Communication Process Model?

11. What is noise in the context of communication?

12. What is a feedback loop in the context of communication?

13. What are some common barriers to effective communication?

14. How can you overcome these barriers to effective communication?

15. What are some effective strategies for interpersonal communication?

COMM 1008 Week 5 Discussion 2 (20 Questions)

COMM 1008 – Interpersonal Communication for Personal and Professional Success (5 credits) Week 5 Discussion 2 20 Questions Instructions: Before posting your initial discussion thread, be sure to review the “Guidelines for Participation” document, located under the “Start Here” link. The purpose of this discussion is to generate an environment that allows you to discuss the questions below. You will have the opportunity to apply what you have learned in this week’s readings and activities to a real-world situation. Your initial post should address all of the questions in this discussion. Please be sure to cite any outside sources used. When responding to your classmates’ posts, focus on one or two specific points and provide thoughtful analysis based on your own experience and/or what you have read in the COMM 1008 Course materials. Be sure to support your statements with examples from your own experiences, observations, research, or reading. Your initial post must be at least 250 words long. 1. Do you think people tend to adapt their communication styles more than their personal traits? What do you think motivates these differences? 2. Although we may attempt to be genuine when communicating with others, there are times when we may say something we don’t mean or act differently than our true selves in order to please others or fit into a particular situation. Can you recall a time when you did this? Describe the situation and explain how it made you feel afterwards? 3. Communication apprehension is defined as “the level of anxiety or discomfort that one experiences when engaging in communication with another person or persons.” (Beebe & Beebe, 2015). Do you think people with high levels of communication apprehension avoid communicating with others? If so, why do they do this? If not, what strategies can they use to help reduce their communication apprehension? 4. Have you ever been involved in a conflict where misperception was an issue? Explain how misperception contributed to the conflict and what strategies could have been used by either party (or both parties) during the conflict resolution process to prevent misperception from occurring again in the future? 5. When working on group projects, many people tend not to trust their teammates because they may believe that their teammates are going to let them down or not do their share of the work. Can you recall a time when trust (or lack thereof) was an issue while working on a group project? What steps could have been taken by either party (or both parties) during that situation that would have helped build trust between those individuals so that it would not be an issue again in future group projects? 6. Have you ever been involved in an interpersonal relationship where commitment was an issue? Explain how commitment played a role in that relationship and what strategies could have been used by either party (or both parties) during that situation that would have helped increase commitment between those individuals so that it would not be an issue again if they were involved in another relationship together in the future? 7. Although most people want emotional closeness from others, there are some who may want more space than others while interacting with others because they may feel uncomfortable when communicating with others face-to-face or they may feel like they need time alone after interacting with others face-to-face for long periods of time. What do you think motivates these differences among individuals? 8. Have you ever encountered someone who spoke very quickly while communicating with you or who had difficulty listening while communicating with you? How did those behaviors make you feel while communicating with those individuals and what strategies could those individuals use in order to help improve their verbal communication skills so that they don’t make other people feel uncomfortable while communicating with them face-to-face in the future? 9. Have you ever encountered someone who communicated nonverbally very differently than how you communicate nonverbally while communicating with them face-to-face? How did those differences make you feel while communicating with that individual and what strategies could that individual use in order to help improve their nonverbal communication skills so that they don’t make other people feel uncomfortable while communicating with them face-to-face in the future? 10. Although most people want emotional closeness from others, there are some who may want more space than others while interacting with others because they may feel uncomfortable when communicating with others face-to-face or they may feel like they need time alone after interacting with others face-to-face for long periods of time. What do you think motivates these differences among individuals 11. Can effective listening really help reduce misunderstandings between two people who are communicating face-to-face with each other 12. Does self-disclosure usually lead to greater satisfaction within interpersonal relationships 13

COMM 1008 Week 5 DQ 2 (20 Questions)

**1.** What are the three different types of feedback?

The three different types of feedback are positive, negative, and constructive. Positive feedback is when you tell someone that they did something well or right. Negative feedback is when you tell someone that they did something wrong or need to improve. Constructive feedback is when you give someone specific suggestions on how to improve.

2. What are the four different ways you can deliver feedback?

The four different ways to deliver feedback are through facial expressions, body language, tone of voice, and words. Facial expressions can communicate a lot about how you feel, even if you don’t say anything. Body language can also communicate how you feel, and it can be either positive or negative. Tone of voice can be either positive or negative as well, and it can convey a lot of emotion. Words are the most direct way to give feedback, and they can be either positive or negative as well.

3. When is the best time to give feedback?

The best time to give feedback is when it is most needed and when it will be most effective. If someone has done something wrong, it is best to give them feedback as soon as possible so they can learn from their mistake and improve in the future. If someone has done something right, it is best to give them feedback so they know that they are doing a good job and so they can continue doing what they’re doing.

4. How often should you give feedback?

You should give feedback as often as necessary in order to help the person improve or maintain their performance. If someone is making a lot of mistakes, you may need to give them more frequent feedback so they can learn from their mistakes and improve their performance. If someone is doing well, you may not need to give them as much feedback unless there is something specific you want them to work on.

5. What are some things you should avoid when giving feedback?

Some things you should avoid when giving feedback include being vague, using “you” statements, making assumptions, and being critical. When giving feedback, you should be clear about what the person did wrong or right so there is no confusion. You should also avoid using “you” statements, such as “you always do this” or “you never do that.” These statements will only make the person defensive and less likely to listen to your feedback. Instead, focus on the behavior itself without using “you” statements. For example, “I noticed that you didn’t do X” or “I noticed that you did Y.” Finally, avoid making assumptions about why the person did something or what they were thinking. Stick to what you observed and let the person explain their own motivations if they want to.

COMM 1008 Week 5 Quiz (20 Questions)

Please use the back button on your browser to return to the quiz after each question is answered.

COMM 1008 Week 5 MCQ’s (20 Multiple Choice Questions)

Note: * denotes required field

Name*

Phone Number*

Email*

COMM 1008 Week 6 Description

This is the sixth week of COMM 1008 – Interpersonal Communication for Personal and Professional Success. The COMM 1008 Course will focus on how to effectively communicate with different types of people. This week, you will learn about how to communicate with people who have different personalities. You will also learn about how to manage difficult conversations. Finally, you will learn about how to resolve conflict in relationships.

COMM 1008 Week 6 Outline

Please note that COMM 1008 Course outline is subject to change.

COMM 1008 Course Description

COMM 1008 Course explores the process of interpersonal communication and applies its principles to personal and professional relationships in diverse contexts. Students will develop an understanding of self-awareness, communication competence, and effective relationship strategies as they relate to managing conflict, developing collaboration, maintaining healthy relationships, and achieving success in personal and professional interactions. Students will apply these concepts to the examination of their own behaviours, attitudes, beliefs, and values as they relate to personal relationships. COMM 1008 Coursework will include oral presentations, written assignments, reflective journaling, classroom discussions, individual projects, and group work.

Learning Outcomes

On successful completion of COMM 1008 Course students will be able to:
1. Demonstrate an understanding of interpersonal communication theories and principles;
2. Analyze their own interpersonal communication behaviours;
3. Apply interpersonal communication strategies to build more effective personal and professional relationships;
4. Analyze the impact of diversity on interpersonal relationships;
5. Communicate effectively in a variety of interpersonal contexts;
6. Develop practical skills for managing difficult conversations and conflict in personal and professional relationships;
7. Reflect on their own development as interpersonal communicators;
8. Assess the role of technology in interpersonal communication.

COMM 1008 Week 6 Objectives

**COMM 1008 Course Objectives**

The objectives of COMM 1008 Course are to help students understand:
– The process of interpersonal communication.
– The ways in which communication can be used to enhance personal and professional relationships.
– The role of communication in developing and maintaining healthy relationships.
– The importance of effective communication in achieving personal and professional goals.
– The impact of culture on interpersonal communication.
– The ways in which technology affects interpersonal communication.

COMM 1008 Week 6 Pre-requisites

*COMM 1008 Course is a prerequisite for COMM 1008 but students must have successfully completed (C- or higher) either COMM 1005 or COMM 1007 before they can register in COMM 1008.

Students must have completed all of the following COMM 1008 CourseS with a grade of “C” or higher, before enrolling in COMM 1008 Course: ENGL 1010 and one additional English 2000-level Writing COMM 1008 Course.

COMM 1008 Week 6 Duration

## COMM 1008 – Interpersonal Communication for Personal and Professional Success (5 credits)
**Week 6: Communicating in the Workplace**

This week we will be focusing on communicating in the workplace. We will look at how to communicate effectively with your boss, co-workers, and clients. We will also discuss how to handle difficult conversations, how to manage conflict, and how to give and receive feedback.

COMM 1008 Week 6 Learning Outcomes

By the end of this week, students will be able to:

1. Discuss ways in which self-disclosure can contribute to developing and maintaining personal relationships.

2. Explain how effective interpersonal communication contributes to developing and maintaining relationships.

3. Analyze the role of verbal and nonverbal communication in developing and maintaining personal relationships.

4. Discuss the impact of technology on interpersonal communication in personal relationships.

5. Explain how interpersonal communication influences personal and professional success.

COMM 1008 Week 6 Assessment & Grading

Assessment for COMM 1008 Course takes place in both the online and face-to-face class sessions. Each week you will complete online quizzes and participate in discussions as part of your participation grade. You will also be asked to complete assignments, some of which will be done individually and some in groups. A detailed grading rubric is available on the COMM 1008 Course website. The following table outlines how your grade will be determined.

Assessment Methods | Percentage of Grade

Online Participation | 10%

Assignments | 40%

Group Presentation | 20%

Final Exam | 30%

COMM 1008 Week 6 Suggested Resources/Books

Required Text: Eunson, B. (2011). Communicating in the 21st Century (3rd ed.). Frenchs Forest, NSW: Macmillan Education Australia.

ISBN: 9781420227748

Suggested Readings:

Beebe, S., Beebe, S. J., & Ivy, D. K. (2008). Interpersonal communication: Relating to others (6th ed.). Boston, MA: Allyn and Bacon. ISBN-10: 0205176449 ISBN-13: 9780205176443

Burgoon, J. K., Guerrero, L. K., & Floyd, K. (2014). The handbook of interpersonal communication (4th ed.). Thousand Oaks, CA: Sage Publications. ISBN-10: 1452285973 ISBN-13: 9781452285976

Fisher, R., & Ury, W. L. (1981). Getting to yes: Negotiating agreement without giving in. Boston, MA: Penguin Books USA Inc. ISBN-10: 0140157352 ISBN-13: 9780140157352

COMM 1008 Week 6 Assignment (20 Questions)

**Note:** COMM 1008 Course is a self-contained, stand-alone 6 week online COMM 1008 Course. COMM 1008 Course is only available to students in the Faculty of Business and Information Technology.

1. How do you think interpersonal communication affects your personal and professional success?

2. What do you think are the benefits of effective interpersonal communication in personal and professional contexts?

3. How do you think poor interpersonal communication can impact your personal and professional success?

4. What do you think are some key skills necessary for effective interpersonal communication?

5. What do you think are some common barriers to effective interpersonal communication?

6. How can you overcome these barriers to ensure successful interpersonal communication?

7. What do you think are some effective strategies for building and maintaining positive relationships?

8. What do you think are some effective ways to handle conflict in interpersonal relationships?

9. What do you think is the role of nonverbal communication in interpersonal interactions?

10. How do you think your own nonverbal communication behaviours impact your personal and professional relationships?

11. What do you think are some effective ways to use nonverbal communication to enhance your personal and professional relationships?

12. How do you think technology has impacted interpersonal communication in today’s world?

COMM 1008 Week 6 Assignment Question (20 Questions)

(2019-2020)

1. In what ways are assertive communication, empathic listening, and conflict management linked?

2. What is the difference between active and passive listening?

3. How can you use verbal and nonverbal messages to show that you are an active listener?

4. What are some of the benefits of using empathic listening?

5. What are some of the challenges you might face when trying to be an empathic listener?

6. What are some active listening strategies that can help you become a better listener?

7. Why is it important to understand your own communication style?

8. How can understanding your own communication style help you become a better communicator?

9. What is the difference between a high-context culture and a low-context culture?

10. How does the concept of high-context and low-context cultures apply to communication in the workplace?

COMM 1008 Week 6 Discussion 1 (20 Questions)

COMM 1008: Interpersonal Communication for Personal and Professional Success* (5 credits)

Week 6 Discussion 1 (20 Questions)

1. What are the four types of effective listening? Can you think of a time when you used each of these types of listening?

2. How do you know when someone is truly listening to you? What are the cues that let you know that the person is really tuned in to what you’re saying?

3. How can you become a better listener? What are some things that get in the way of your ability to really listen to others?

4. What is empathic listening? What are some benefits of using this type of listening?

5. Can you think of a time when someone was not really listening to you? What cues did you pick up on that let you know that the person wasn’t really tuned in to what you were saying?

6. How can you tell if someone is judging you? What are some cues that let you know that someone is judging you instead of just listening to you?

7. How can you avoid judging others when they are speaking to you? What are some things that you can do to make sure that you are really listening to what the other person is saying instead of judging them?

8. What is active listening? What are some benefits of using this type of listening?

9. Can you think of a time when someone was actively listening to you? What cues did you pick up on that let you know that the person was really tuned in to what you were saying?

10. How can you become better at active listening? What are some things that get in the way of your ability to really actively listen to others?

COMM 1008 Week 6 DQ 1 (20 Questions)

1. How do you define “communication”?

2. What are the different types of communication?

3. What is the difference between verbal and nonverbal communication?

4. What is the difference between interpersonal and mass communication?

5. What are the different channels of communication?

6. What is the difference between linear and nonlinear communication?

7. What is the difference between one-way and two-way communication?

8. What is the difference between oral and written communication?

9. What is the difference between public and private communication?

10. What are the different purposes of communication?

COMM 1008 Week 6 Discussion 2 (20 Questions)

COMM 1008 Course is designed to help you build practical interpersonal communication skills for success in personal and professional relationships. Through discussion, role-play, and other activities, you will have the opportunity to practice your skills in a safe and supportive environment. By the end of COMM 1008 Course, you will be able to identify and use effective interpersonal communication strategies in a variety of situations.

1. What are the different types of communication channels?

2. What is the difference between verbal and nonverbal communication?

3. What are the different types of nonverbal communication?

4. How can you use nonverbal communication to improve your communication effectiveness?

5. What are the different types of listening?

6. How can you become a better listener?

7. What are some common barriers to effective communication?

8. How can you overcome these barriers?

9. What is “I-language” and how can it improve your communication?

10. What is “you-language” and how can it improve your communication?

COMM 1008 Week 6 DQ 2 (20 Questions)

Description
Interpersonal Communication for Personal and Professional Success (COMM 1008) is a 5-credit online COMM 1008 Course that examines the role of communication in personal relationships and professional settings. Topics include communication theory, conflict resolution, verbal and nonverbal communication, and active listening. Students will have the opportunity to develop their interpersonal communication skills through online activities and discussion forums.

Learning Outcomes
Upon successful completion of COMM 1008 Course, students will be able to:

1. Analyze the role of communication in personal relationships and professional settings.
2. Apply interpersonal communication theories to real-world situations.
3. Identify and describe verbal and nonverbal communication behaviors.
4. Develop strategies for managing conflict in personal relationships and professional settings.
5. Practice active listening skills.

COMM 1008 Week 6 Quiz (20 Questions)

1.Which of the following is true regarding self-disclosure?

1)It is not necessary to disclose information about oneself to establish rapport and trust with others.
2)Disclosing one’s feelings is often a good way to maintain relationships with others.
3)Self-disclosure is often viewed as an important aspect of relationship development.
4)All of the above are true.

4)All of the above are true.

2.According to your textbook, which of the following factors can affect how much you self-disclose?

1)The degree of mutuality in the relationship
2)The topic being discussed
3)The degree to which you have already disclosed information about yourself
4)All of the above are correct

4)All of the above are correct.

3.Which of the following statements is true regarding self-disclosure in relationships?

1)Most people tend to self-disclose gradually over time as they get to know one another better and feel more comfortable with each other.
2)People usually self-disclose more to strangers than they do to people they know well because they feel less vulnerable with strangers.
3)People tend to self-disclose more when they feel they have something in common with the other person.
4)None of the above are true.

1)Most people tend to self-disclose gradually over time as they get to know one another better and feel more comfortable with each other.

4.According to your textbook, which of the following is an advantage of self-disclosure in relationships?

1)It allows people to develop a better understanding of themselves.
2)It can help people feel closer and more connected to others.
3)It can help people resolve conflict in their relationships.
4)All of the above are advantages of self-disclosure in relationships.

4)All of the above are advantages of self-disclosure in relationships.

COMM 1008 Week 6 MCQ’s (20 Multiple Choice Questions)

(Tutorial/Quiz 5)

1. Which of the following would you NOT use to try and build rapport with another person?

a. Complimenting their clothing choice.
b. Complimenting their eyes.
c. Complimenting their body shape or size.
d. Complimenting their hairstyle or color.
e. Complimenting their smile or teeth.
f. Complimenting their perfume or cologne scent.
g. Complimenting their skin tone or complexion.
h. Complimenting their nails or manicure/pedicure.
i. Complimenting their earrings, necklace, or other jewelry they are wearing.
j. Complimenting the way they speak or the sound of their voice.
k. Complimenting their laugh.
l. Complimenting how they walk or move their body in general (graceful, athletic, etc.).

2. If you want to quickly build rapport with someone, which of the following would be the BEST thing to do?

a) Talk about something you have in common with the other person.
b) Ask them questions about themselves and then listen carefully to their answers without interrupting them too much.
c) Make sure to keep up your end of the conversation by talking about yourself as well and not just letting the other person do all the talking while you sit there like a bump on a log!
d) All of the above

3. You are at a networking event trying to make some new professional contacts when you spot someone across the room who looks like they might be in a similar field as you are. You walk over and introduce yourself, but before you can say anything else, they launch into a long-winded story about themselves that has absolutely nothing to do with what you do for a living! What is the best way to handle this situation?

a) politely excuse yourself and walk away while they are still talking
b) wait until they finish talking and then try to steer the conversation towards something more relevant
c) interrupt them and ask them directly what it is that they do for a living
d) tell them that you’re not interested in hearing about that and walk away

4. You’re at a dinner party with some friends when one of them starts going on and on about how his company is doing so much better than all the others in his industry and how he is basically single-handedly responsible for its success…and he just won’t shut up about it! What should you do?
a) change the subject
b) compliment him on his success
c) tell him that he’s being really rude and needs to stop bragging
d) stay quiet and hope that someone else will say something

5. You are at a networking event trying to make some new professional contacts when you spot someone across the room who looks like they might be in a similar field as you are. You walk over and introduce yourself, but before you can say anything else, they launch into a long-winded story about themselves that has absolutely nothing to do with what you do for a living! What is the best way to handle this situation?

a) politely excuse yourself and walk away while they are still talking
b) wait until they finish talking and then try to steer the conversation towards something more relevant
c) interrupt them and ask them directly what it is that they do for a living
d) tell them that you’re not interested in hearing about that and walk away

6. You’re at a dinner party with some friends when one of them starts going on and on about how his company is doing so much better than all the others in his industry and how he is basically single-handedly responsible for its success…and he just won’t shut up about it! What should you do?

a) change the subject
b) compliment him on his success
c) tell him that he’s being really rude and needs to stop bragging
d) stay quiet and hope that someone else will say something

7 .You are at a networking event trying to make some new professional contacts when you spot someone across the room who looks like they might be in a similar field as you are. You walk over and introduce yourself, but before you can say anything else, they launch into a long-winded story about themselves that has absolutely nothing to do with what you do for a living! What is the best way to handle this situation?

a) politely excuse yourself and walk away while they are still talking
b) wait until they finish talking and then try to steer the conversation towards something more relevant
c) interrupt them and ask them directly what it is that they do for a living d) tell them that you’re not interested in hearing about that and walk away

COMM 1008 Week 7 Description

COMM 1008 Course Description:

In COMM 1008 Course, students will develop the interpersonal communication skills necessary for success in personal and professional relationships. Through a variety of activities, including individual and group work, students will explore the role of communication in developing and maintaining relationships. Students will also learn about the various communication channels and how to effectively use them.

COMM 1008 Week 7 Outline

Week 1: Introduction to Interpersonal Communication

What is interpersonal communication?

Theories of interpersonal communication

Perception and self-concept in interpersonal communication

Week 2: Interpersonal Communication Processes and Skills

The elements of the interpersonal communication process

Interpersonal communication skills

Week 3: Verbal and Nonverbal Communication in Interpersonal Relationships

Verbal communication in interpersonal relationships

Nonverbal communication in interpersonal relationships

Week 4: Listening Skills in Interpersonal Communication

COMM 1008 Week 7 Objectives

A. Identify, describe, and apply basic interpersonal communication concepts and theories to personal relationships in order to enhance their quality.
B. Discuss how one’s self-concept influences interpersonal communication.
C. Describe how verbal and nonverbal messages are used to create and interpret meaning in personal relationships.
D. Discuss how various relational contexts (e.g., family, friends, romantic partners, and workplace) affect interpersonal communication.
E. Discuss the role of technology in interpersonal communication.
F. Analyze the impact of culture on interpersonal communication.

COMM 1008 Week 7 Pre-requisites

COMM 1008 Course develops effective interpersonal communication skills. Students will learn to interact with others with confidence, tact, and consideration of the needs of others. Students will also learn how to enhance their ability to communicate across cultural and gender barriers, as well as effectively in small groups and during public speaking. Through group work and collaborative learning, students will learn to apply principles of effective interpersonal communication in a variety of professional and personal situations.

COMM 1008 Week 7 Duration

Section 0101 Online 03/05/2018 to 05/07/2018
Section 0102 Online 03/05/2018 to 05/07/2018

COMM 1008 Week 7 Learning Outcomes

Describe the effects of personal style, perception and listening on communication

Explain how to use verbal and nonverbal messages for successful personal and professional relationships

Use questioning, active listening and feedback skills effectively in interpersonal communication situations

Plan, deliver and receive messages using a variety of oral, written and visual communication channels and technologies

Apply concepts of interpersonal communication to enhance personal and professional relationships

COMM 1008 Week 7 Assessment & Grading

COMM 1008 Week 7 Assessment & Grading for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 7 Assessment & Grading for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 7 Assessment & Grading for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 7 Suggested Resources/Books

COMM 1008 Week 7 Suggested Resources/Books for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 7 Suggested Resources/Books for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 7 Assignment (20 Questions)

*Note: COMM 1008 Course is not yet available for 2017-18.

COMM 1008 Course Description: COMM 1008 Course introduces the field of interpersonal communication and focuses on developing students’ skills in this area for both personal and professional success. Students will explore topics such as self-concept, perception, verbal and nonverbal communication, listening, conflict management, and relationships. Students will have opportunities to reflect on their own interpersonal communication skills and behaviours and to apply what they have learned to their lives outside the classroom.

Week 7 Assignment: Complete the following 20 questions. Please type your answers in a Word document and submit it to your instructor via the Assignments link in Blackboard Learn by 11:59 p.m. (Eastern Time) on Sunday of Week 7. Your instructor will provide feedback on your answers during Week 8.

1. What is interpersonal communication?

2. What are the three components of the communication process?

3. What is noise in the context of communication? Give an example of noise that can interfere with effective communication.

4. What is the difference between intrapersonal and interpersonal communication? Give an example of each.

5. How does self-concept affect our ability to communicate effectively with others? Give an example of how your self-concept might affect your interactions with others.

6. How do our perceptions affect our ability to communicate effectively with others? Give an example of how your perceptions might affect your interactions with others.

7. What is verbal communication? Give an example of verbal communication that you have experienced recently (either in person or online).

8. What are the different types of verbal communication? Explain each type and give an example of each from your own experience.

9. What is nonverbal communication? Give an example of nonverbal communication that you have experienced recently (either in person or online).

10. What are the different types of nonverbal communication? Explain each type and give an example of each from your own experience.

COMM 1008 Week 7 Assignment Question (20 Questions)

The material for this week covers understanding the impact of personality, perception and emotions in communication.

1. One’s personality is best defined as:

a) How one perceives self and others.

b) A set of characteristics that make up an individual’s unique way of interacting with the world.

c) The way one thinks, feels, and behaves.

d) All of the above.

2. The “Big Five” model of personality includes all of the following except:

a) neuroticism.

b) extraversion.

c) agreeableness.

d) self-monitoring.

3. An individual’s locus of control is best defined as:

a) how much control an individual believes they have over their life and destiny.

b) a stable personality trait that determines how an individual will react to their environment.

c) the degree to which an individual is able to control their emotions.

d) all of the above.

4. The concept of self-fulfilling prophecy best describes:

a) the idea that our expectations about others can influence their behavior in a way that confirms our expectations.

b) how our beliefs about ourselves can influence our behavior in a way that confirms our beliefs.

c) how our beliefs about others can influence our behavior in a way that confirms our beliefs.

COMM 1008 Week 7 Discussion 1 (20 Questions)

This is the first of two discussions for this week. In this discussion, we will explore interpersonal relationships in more depth. We will also look at ways to make these relationships more effective. Please note that in your replies you are expected to refer to the required readings and/or resources for this week as well as your own experiences.

1. What are some of the types of interpersonal relationships? Please give examples.
2. What factors influence the development of interpersonal relationships? Please give examples.
3. How do communication and self-concept affect interpersonal relationships? Please give examples.
4. How do emotions affect interpersonal relationships? Please give examples.
5. What are some ways to make interpersonal relationships more effective? Please give examples.
6. What are some common relationship problems? Please give examples.
7. How can you manage conflict in interpersonal relationships? Please give examples.
8. What are some ways to improve communication in interpersonal relationships? Please give examples.
9. What are some ways to deal with difficult people? Please give examples.
10. What are some ways to deal with change in interpersonal relationships? Please give examples

COMM 1008 Week 7 DQ 1 (20 Questions)

at Trident University International.

What are your thoughts about the role of social media in communication? Do you think it has a positive or negative impact on our ability to communicate effectively with others?

1. What are your thoughts about the role of social media in communication?

I believe that social media plays a very important role in communication. It allows us to connect with others and share information quickly and easily. However, I also believe that it can be a hindrance to effective communication if not used properly. For example, if we rely too heavily on social media to communicate, we may not develop the necessary skills to communicate effectively face-to-face. Additionally, if we use social media to communicate with people we don’t know well, we may not develop the deep, meaningful relationships that are so important in our lives.

2. Do you think it has a positive or negative impact on our ability to communicate effectively with others?

I believe that social media can have both positive and negative impacts on our ability to communicate effectively with others. On the positive side, as I mentioned above, social media can help us connect with others and share information quickly and easily. Additionally, social media can be a great way to stay in touch with friends and family members who live far away. On the negative side, however, social media can sometimes lead to miscommunication or misunderstanding. Additionally, if we use social media too much, we may not develop the necessary skills to communicate effectively face-to-face.

COMM 1008 Week 7 Discussion 2 (20 Questions)

1. Let’s take a closer look at the elements of effective team communication. As you review this week’s lecture and readings, consider what makes team communication effective. Can you think of an example where team communication was ineffective? What could have been done to improve the situation?

2. This week’s lecture discusses the various stages that teams go through as they develop. Can you think of a time when you have been a member of a team that was in each stage? What were the characteristics of each stage?

3. This week’s readings discuss the importance of conflict in team development. Can you think of a time when conflict was helpful in developing a team? What about a time when conflict was harmful to team development?

4. This week we learned about the various roles that members of a team can take on. Which role do you think you typically take on when you are a member of a team? Do you think this is an effective role for you? Why or why not?

5. This week we learned about the importance of trust in team development. Can you think of a time when trust was important in developing a team? What about a time when trust was lacking in a team? How did this affect the team’s development?

COMM 1008 Week 7 DQ 2 (20 Questions)

Post your responses to the following: Choose at least four of the following questions and respond to each in 75 to 150 words. Support your answers with evidence from this week’s resources and/or other scholarly sources as appropriate.

1. How can you use verbal and nonverbal messages to enhance the emotional climate of your interactions? Give a specific example.
2. What does it mean to be an active listener? Describe how you can use active listening skills to achieve your personal and professional goals.
3. Why is it important to understand the different types of conflict that can occur in interpersonal relationships? Give an example of how you have used conflict management skills to resolve a personal or professional conflict.
4. How can you use self-disclosure to enhance your personal and professional relationships? Give an example of how self-disclosure has helped you achieve one of your goals.
5. How do our attitudes and beliefs influence our interactions with others? Give an example of how your attitudes and beliefs have influenced your interactions with others.
6. How can you use emotional intelligence to enhance your personal and professional relationships? Give an example of how you have used emotional intelligence to achieve one of your goals.
7. What are some of the ways that culture can influence our interpersonal communication? Give an example of how culture has influenced your interpersonal communication.

COMM 1008 Week 7 Quiz (20 Questions)

at George Mason University – Quiz contains 20 Questions.

1) One of the most difficult aspects of communication is:

A) working with people you don’t like.

B) getting along with your co-workers.

C) figuring out what people really mean.
2) According to the text, verbal messages are conveyed through:

A) words, gestures, and vocal sounds.
B) facial expressions and eye contact.
C) words and vocal sounds. 3) The author’s purpose in writing “Interpersonal Communication for Personal and Professional Success” is to:

A) entertain readers.
B) inform readers about the principles of interpersonal communication.
C) persuade readers that interpersonal communication is important for success in life. 4) In order to be an effective communicator, it is important to:

A) be aware of your own communication style and how it affects others.
B) be aware of the different types of communication channels available.
C) both A and B. 5) Which of the following is NOT one of the basic rules for building relationships?

A) Show interest in others.
B) Respect others’ privacy.
C) Talk about yourself. 6) One way to show interest in others is to:
A) ask open-ended questions.
B) pay attention to their nonverbal cues.
C) both A and B 7) One way to build rapport with others is to: A) share personal information about yourself. B) find common ground with them. C) both A and B 8 ) According to the text, when we interact with others, we are constantly sending out messages through our: A) verbal and nonverbal channels B ) nonverbal channels only C ) verbal channels only 9 ) The four basic types of nonverbal communication are: A ) kinesics , paralanguage , chronemics , and proxemics B ) proxemics , chronemics , artifacts , and paralanguage C ) paralanguage , kinesics , artifacts , and proxemics 10 ) Which of the following is NOT an example of kinesics? A ) Gestures B ) Facial expressions C ) Artifacts 11 ) Which of the following is an example of a positive nonverbal cue? A ) Smiling B ) Frowning C ) Shaking hands 12 ) Which of the following is NOT an example of a negative nonverbal cue? A ) Rolling your eyes B ) Slouching C ) Nodding 13 ) Which of the following is NOT an example of a neutral nonverbal cue? A ) Standing up straight B ) Sitting up straight C ) Making eye contact 14 ) The distance between two people when they are interacting is known as: A ) personal space . B ) public space . C ) interpersonal space . 15 ) The study of how time affects communication is known as: A ); chronemics . B ); kinesics . C ); proxemics . 16 ); Proxemics ; refers to: A ); the study of how time affects communication . B ); the study of how space affects communication . C ); the study of how culture affects communication . 17 ); Paralanguage ; refers to: A ); vocal sounds that accompany speech . B ); words that accompany speech . C ); gestures that accompany speech . 18 ); The pitch of our voice can convey: A ); excitement . B ); anger . C ); all of the above . 19 ); When we say ; “That sounds good!,” we are using which type of paralanguage? A ). Vocal qualifier B ). Vocal fillers C ). Vocal emphasis 20 ). When we use words such as ; “huh?” or “what?” we are using which type of paralanguage? A ). Vocal qualifiers B ). Vocal fillers C ). Vocal emphasis

COMM 1008 Week 7 MCQ’s (20 Multiple Choice Questions)

*The answers to the questions will be published in the next week’s COMM 1008 Course blog.

1. In terms of communication, we are usually more comfortable with __________ than with __________.

2. Listening is an important skill for leaders to possess because: (Check all that apply.)

3. A verbal message can include all of the following except:

4. A listener who is able to understand and appreciate another person’s feelings and emotions is displaying what kind of listening?

5. Which of the following is NOT true about verbal communication?

6. When communicating with others, it is important to be aware that we do not often use a single channel to communicate but instead use some combination of channels such as verbal, nonverbal, auditory, and visual elements simultaneously—this is known as: (Check all that apply.)

COMM 1008 Week 8 Description

Unit 1: Introduction

In this first unit, you will be introduced to the COMM 1008 Course and your instructor. You will also have the opportunity to get to know your classmates by sharing some information about yourself in the discussion forum. Please take some time to read through the Unit 1 Study Guide for an overview of what you will be learning in this unit.

Unit 2: Perception and Emotion in Interpersonal Communication

Perception and emotion play an important role in interpersonal communication. In this unit, you will learn about how these factors influence our interactions with others. You will also have a chance to apply what you have learned by completing an assignment that requires you to analyze your own emotions and perceptions in a particular situation. Please take some time to read through the Unit 2 Study Guide for an overview of what you will be learning in this unit.

Unit 3: Listening Skills for Personal and Professional Success

In this unit, you will learn about different listening styles and how they can be used in different situations. You will also have a chance to practice your listening skills by completing an assignment that requires you to listen to a partner and then provide feedback. Please take some time to read through the Unit 3 Study Guide for an overview of what you will be learning in this unit.

Unit 4: Verbal Messages in Interpersonal Communication

Verbal messages are an important part of interpersonal communication. In this unit, you will learn about different aspects of verbal messages, such as content, structure, and delivery. You will also have a chance to practice your own verbal communication skills by completing an assignment that requires you to give a short presentation. Please take some time to read through the Unit 4 Study Guide for an overview of what you will be learning in this unit.

Unit 5: Nonverbal Messages in Interpersonal Communication

Nonverbal messages are another important part of interpersonal communication. In this unit, you will learn about different aspects of nonverbal messages, such as facial expressions, body language, and paralanguage. You will also have a chance to practice your own nonverbal communication skills by completing an assignment that requires you to pay attention to nonverbal cues in a particular situation. Please take some time to read through the Unit 5 Study Guide for an overview of what you will be learning in this unit.

COMM 1008 Week 8 Outline

Welcome to COMM 1008 – Interpersonal Communication for Personal and Professional Success. This is an online COMM 1008 Course and runs for four weeks.

Each week there are a number of activities which include:

– A required reading from the textbook (or other materials)
– A required viewing of the weekly lecture video(s) – available on Blackboard Learn (BBLearn)
– A discussion forum activity related to the week’s topic – you will be asked to post at least once during each week’s discussion activity. Your posts must demonstrate evidence that you have read the required readings and viewed the lecture videos.
– An individual assignment related to the week’s topic – more details will be provided in BBLearn each week. Assignments are due by 11:59 p.m. (Eastern Time) on Sunday of the week they are due. Assignments submitted late will be penalized 10% per day.
– A final exam – taken online in BBLearn during Week 4 (the exam is open-book/open-notes). The final exam must be completed by 11:59 p.m. (Eastern Time) on Sunday of Week 4.

Here is a brief overview of what you can expect to learn in COMM 1008 Course:

Week 1: Introduction to Interpersonal Communication
In this first week we will introduce the field of interpersonal communication and explore how our communication competence can help us achieve our personal and professional goals. We will also begin to examine some of the ways that our culture, gender, and family influence our interpersonal communication.

Week 2: Perception and Listening in Interpersonal Communication
In Week 2 we will focus on how we perceive others and how our perceptions influence our listening behaviour. You will have an opportunity to assess your own listening skills and develop strategies for improving your listening competence.

Week 3: Verbal and Nonverbal Messages in Interpersonal Communication
This week we will explore how we use verbal and nonverbal messages to create meaning in our interactions with others. We will also examine how our use of verbal and nonverbal messages can either enhance or hinder our ability to communicate effectively.

Week 4: Managing Conflict, Emotion, and Relationships in Interpersonal Communication
In the final week of the COMM 1008 Course we will focus on managing conflict, emotion, and relationships in our interpersonal interactions. You will have an opportunity to assess your own conflict management style and develop strategies for managing conflict more effectively in your personal and professional relationships.

COMM 1008 Week 8 Objectives

1. Understand the concepts and skills of interpersonal communication for personal and professional success.

2. Understand how to effectively communicate with others in various contexts.

3. Understand how to manage communication in relationships.

4. Understand how to navigate challenging interpersonal situations.

5. Understand the importance of effective communication in achieving personal and professional success.

COMM 1008 Week 8 Pre-requisites

and COMM 1008A – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008A) and COMM 1009 – Effective Communication* (5 credits) (COMM 1009) and COMM 1022 – Introduction to Professional Communications* (3 credits) (COMM 1022)

None

COMM 1008 Course Description This is a capstone COMM 1008 Course in which students synthesize their knowledge of communication theories, research, skills and best practices learned throughout the curriculum. Students will explore effective ways to work with others within diverse teams. They will apply problem-solving techniques, develop professional interpersonal communication skills for use in today’s workplace, understand the benefits of diversity, exercise leadership and change management skills and analyze various conflict styles. Through the application of learned material, students will discover effective ways to resolve conflict in a variety of environments.

Learning Outcomes At the conclusion of COMM 1008 Course you should be able to:

• Discuss common conflicts that arise in the workplace and propose resolution strategies using an objective, systematic approach. • Develop a personal profile identifying your own conflict management style by completing an assessment instrument provided by the instructor. • Analyze different approaches to dealing with conflict through case studies provided by the instructor. • Recognize different types of power in organizations, their advantages and disadvantages as well as how they can be applied to achieve desired outcomes in interpersonal situations at work. • Appraise effective methods for resolving individual differences within work groups including the concept of ‘team building’ through group exercises provided by the instructor. • Investigate techniques for effective written communication within a corporate setting such as crafting memos, letters or e-mail messages from information supplied by the instructor. • Examine intercultural communication dynamics through case studies supplied by the instructor as well as first-hand experiences shared by classmates from various cultural backgrounds. • Demonstrate an understanding of various approaches used when communicating difficult messages such as performance feedback or discipline through role-playing exercises provided by the instructor.

COMM 1008 Week 8 Duration

One-week online COMM 1008 Course

*Please note that while all COMM 1008 Courses are offered every term, not all COMM 1008 Courses are offered in every session of every term. If a COMM 1008 Course is not offered, the schedule page will show “No classes were found that meet your search criteria.”

COMM 1008 Week 8 Learning Outcomes

1. Identify the major theoretical approaches to interpersonal communication.
2. Describe how interpersonal communication is used in various contexts.
3. Analyze how interpersonal communication can be used effectively in personal and professional relationships.
4. Evaluate the role of technology in interpersonal communication.
5. Develop strategies for managing difficult interpersonal communication situations.

COMM 1008 Week 8 Assessment & Grading

COMM 1008 Course Description: COMM 1008 Course is designed to provide students with an understanding of the importance of interpersonal communication in the development of positive relationships and success in both personal and professional settings. Students will examine various theories and research related to interpersonal communication, as well as analyze their own interpersonal communication effectiveness. Through individual, small group, and online activities, students will identify specific areas they wish to improve and implement strategies to enhance their interpersonal skills.

*This is a 5-credit COMM 1008 Course that meets for 8 weeks.

COMM 1008 Week 8 Suggested Resources/Books

*COMM 1008 Course was created for our past students. If you are a student taking COMM 1008 Course for the first time, please check with your instructor for the required and recommended resources for COMM 1008 Course.

COMM 1008 Week 8 Assignment (20 Questions)

1. What is a defining moment? Give an example of one you have experienced.
2. What are the benefits of effective interpersonal communication?
3. Why is it important to be a good listener?
4. What are some common barriers to effective communication?
5. How can you overcome these barriers?
6. How can you use verbal and nonverbal communication effectively?
7. What are some common challenges in communicating with others?
8. How can you manage conflict effectively?
9. What are some tips for building and maintaining healthy relationships?
10. How can you communicate effectively in a virtual environment?

COMM 1008 Week 8 Assignment Question (20 Questions)

Please read the instructions carefully before starting this assignment. This assignment is worth 20% of your total grade for COMM 1008. This assignment comprises of 20 Multiple Choice Questions. Each question carries 1 mark. There is NO negative marking in this assignment.

Instructions:

1. The due date for this assignment is **11:59 PM AEST, Sunday** of **Week 8**. Late submissions will NOT be marked.
2. This is an **individual** assignment. You are NOT allowed to copy from anyone or anywhere. All submissions will be checked for plagiarism and you will get zero (0) if your submission is found to have plagiarism (including copying from yourself in other COMM 1008 Courses).
3. Please submit your answers on UTSOnline only (Do NOT email your answers to the lecturer or tutor).
4. Please use UTSOnline Discussion Board for any questions related to this assignment only (Do NOT email the lecturer or tutor with questions about the assignment). Questions posted on UTSOnline Discussion Board will be answered within 24 hours during business days and 48 hours during weekends and public holidays.
5. Please make sure that you attempt ALL questions before submitting your answers on UTSOnline. You can attempt the questions as many times as you want before the due date/time, but **ONLY YOUR LAST SUBMISSION BEFORE THE DUE DATE/TIME WILL BE MARKED**.
6. This is a CLOSED BOOK test, which means that you are NOT allowed to use any materials during the test, including lecture notes, textbook, other people, internet, etc. If it is found that you have used any materials during the test, your submission will get zero (0).

1) In order for communication to be successful, it must meet all of the following criteria EXCEPT __________ .
A) be clear and concise
B) senders and receivers must understand each other perfectly
C) create common ground between senders and receivers
D) there must be a shared understanding of symbols between senders and receivers

2) Which of the following refers to a person’s capacity to respond effectively to others in different situations?
A) self-monitoring ability
B) self-concept
C) emotional intelligence
D) empathy

3) The tendency to hold beliefs based on one’s own observations and experiences rather than on objective evidence is referred to as __________ .
A) confirmation bias
B) self-serving bias
C) hindsight bias
D) sunk cost fallacy

4) According to research by Albert Mehrabian, which of the following contributes most to how we feel about someone we meet for the first time?
A) their words
B) their tone of voice
C) their body language
D) their facial expressions

5) The “you” attitude involves all of the following EXCEPT __________ .
A) considering another person’s feelings and needs
B) communicating with a positive outlook
C) sounding sincere
D) putting yourself in another person’s shoes

6) Which of the following occurs when people allow their stereotypes or preconceptions about others to distort what they hear?
A) confirmation bias
B) self-serving bias
C) sunk cost fallacy
D) mind reading

7) The tendency for people who have been together a long time to take each other for granted and stop trying as hard to communicate effectively is referred to as __________ .
A) emotional intelligence B ) relationship escalation C ) relationship maintenance D ) conflict management E ) relationship termination 8 ) All of the following are features of “I” messages EXCEPT __________ . A ) using objective language B ) using words that express feelings C ) using statements rather than questions D ) using “you” statements 9 ) Jenny was upset because her professor gave her a low grade on her paper without offering any constructive criticism about how she could improve her work next time. Jenny’s professor was guilty of which communication barrier? A ) filtering B ) judging C ) selective perception D ) information overload 10 ) When senders encode messages, they do all of the following EXCEPT __________ . A ) select an appropriate medium B ) choose words carefully C ) decide whether nonverbal cues are needed D ) ensure that their messages are clear and concise 11 ) According to research by Albert Mehrabian, which of the following contributes most to how we feel about someone we meet for the first time? A ) their words B ) their tone of voice C ) their body language D ) their facial expressions 12 ) When Heather found out that her best friend had been gossiping about her behind her back, she felt hurt and disappointed. Which stage of interpersonal relationships is Heather currently experiencing? A ) initiation B ) experimentation C ); intensification D ); deterioration 13 ; When people use verbal and nonverbal cues simultaneously to send different or contradictory messages, they are guilty of which communication barrier? A ); filtering; B ); judging; C ); selective perception; D ); information overload; 14 ; During which stage of interpersonal relationships do people learn more about each other’s communication styles and ways of handling conflict? A ); initiation; B ); experimentation; C ); intensification; D ); deterioration; 15 ; Which interpersonal attraction theory suggests that we like people who are similar to us in terms of attitudes, values, personality traits, physical appearance, and interests? A ); self-disclosure; B ); reinforcement contingencies; C ); reciprocal liking; D ); similarity attraction theory; 16 ; Which theory suggests that we like people who make us feel good about ourselves or who reinforce our self-concepts? A ); self-disclosure; B ); reinforcement contingencies; C ); reciprocal liking; D ); similarity attraction theory; 17 ; The tendency for people who have been together a long time to take each other for granted and stop trying as hard as they used to communicate effectively is referred through which concept? A ); emotional intelligence; B ); relationship escalation; C ); relationship maintenance; D ); conflict management; E ); relationship termination 18 ; During which stage of interpersonal relationships do people learn more about each other’s communication styles and ways of handling conflict? A ). initiation B ). experimentation C ). intensification D ). deterioration 19 ). During which stage do most relationships end? A ). initiation B ). experimentation C ). intensification D ). deterioration 20 ). All of the following are features associated with high-context cultures EXCEPT __________ . A ). relationships tend to be formal B ). information tends to be implicit C ). communication tends to be direct D ). relationships tend to be informal

COMM 1008 Week 8 Discussion 1 (20 Questions)

I. Introduction

Welcome to COMM 1008! COMM 1008 Course is designed to help you learn about how interpersonal communication can be used for personal and professional success. In COMM 1008 Course, you will have the opportunity to explore various aspects of interpersonal communication, including how to effectively communicate in relationships, how to manage conflict, and how to navigate difficult conversations.

The purpose of this discussion is to help you get to know your classmates and to start thinking about the COMM 1008 Course material. For this discussion, please answer the following questions:

1. What are your expectations for COMM 1008 Course?

2. What do you hope to learn from COMM 1008 Course?

3. What are your thoughts on interpersonal communication?

4. Do you have any experience with interpersonal communication in relationships? If so, please share a brief story about a time when interpersonal communication was either effective or ineffective in a relationship.

5. Do you have any experience with managing conflict? If so, please share a brief story about a time when you were successful (or not successful) in managing conflict.

6. What do you think are some of the most important skills for effective interpersonal communication?

7. Do you have any questions about the COMM 1008 Course material or about the assignments for COMM 1008 Course?

COMM 1008 Week 8 DQ 1 (20 Questions)

1. Why do you think it is important for people to have good interpersonal communication skills?

2. What are some of the benefits of having good interpersonal communication skills?

3. What are some of the challenges that people face when trying to communicate effectively?

4. How can people overcome these challenges and improve their interpersonal communication skills?

5. What are some of the most common mistakes that people make when communicating with others?

6. How can these mistakes be avoided?

7. What are some of the key components of effective interpersonal communication?

8. How can these components be used to improve communication in relationships?

9. What are some of the most common misunderstandings that occur during interpersonal communication?

10. How can these misunderstandings be avoided?

COMM 1008 Week 8 Discussion 2 (20 Questions)

1. What are some of the reasons you think people do not effectively use verbal, nonverbal, and emotional communication?

2. How can you tell when someone is not using effective verbal, nonverbal, and emotional communication?

3. What are some of the consequences of not using effective verbal, nonverbal, and emotional communication?

4. How can you improve your own use of verbal, nonverbal, and emotional communication?

5. What are some of the challenges you face when trying to use effective verbal, nonverbal, and emotional communication?

6. How can you overcome these challenges and improve your use of effective communication?

7. What are some of the benefits of using effective communication?

8. How can you use effective communication to achieve personal and professional success?

9. What are some of the obstacles that prevent people from using effective communication?

10. How can you overcome these obstacles and improve your use of effective communication?

COMM 1008 Week 8 DQ 2 (20 Questions)

COMM 1008 Interpersonal Communication for Personal and Professional Success 5 credits COMM 1008 Course is an exploration of the concepts, skills and applications necessary to create and maintain healthy interpersonal relationships. Topics include verbal and nonverbal communication, listening skills, conflict resolution, relationship development and maintenance, family communication, workplace communication and diversity. Students will apply these concepts to their own lives through reflective writing, class discussions and group activities. Prerequisite: COMM 1000 or permission of instructor Up one level: Communication COMM 1008 Courses

COMM 1008 Week 8 Quiz (20 Questions)

1. What communication style is most effective in conveying a message?

a. Indirect
b. Direct
c. forceful
d. tentative

2. Which of the following is an example of an upward communication barrier?

a. when managers avoid giving critical feedback to their subordinates
b. when employees do not feel comfortable approaching their managers with problems or concerns
c. when employees withhold information from their managers
d. when managers withhold information from their subordinates

3. Which of the following is NOT an example of an interpersonal communication barrier?

a. language differences
b. personal biases
c. lack of trust
d. cultural differences
4. Which of the following is NOT a way to overcome communication barriers?

a. using clear and concise language
b. listening attentively
c. being aware of personal biases
d. speaking loudly and slowly
5. Which of the following is NOT a way to improve interpersonal communication?
a. using “I” statements b. refraining from making assumptions c. judging others harshly d. taking time to listen

6. What is the first step in the interpersonal communication process?

a. sending a message b. receiving a message c. interpreting a message d. evaluating a message

7. What is NOT a characteristic of active listening?

a. paying attention to nonverbal cues b. providing feedback c. making assumptions about what the other person is saying d. clarifying information

8 . In order for messages to be effectively communicated, they must be _____ .

a . consistent with the sender’s verbal and nonverbal cues b . clear and concise c . sent using the correct channel d . all of the above

9 . Which of the following is an example of downward communication?

a . when managers give critical feedback to their subordinates b . when employees approach their managers with problems or concerns c . when employees withhold information from their managers d . when managers withhold information from their subordinates

10 . Which of the following is NOT an interpersonalcommunication skill?

a . active listening b . sending clear messages c . speaking in absolutes d . attending to nonverbal cues

11 . Which of the following is an example of an interpersonalcommunication barrier?

a . language differences b . personal biases c . lack of trust d . cultural differences

12 . In order for messages to be effectively communicated, they must be _____ .

a . consistent with the sender’s verbal and nonverbal cues b . clear and concise c . sent using the correct channel d . all of the above

13 . The first step in the interpersonal communication process is _____ .

a . sending a message b . receiving a message c . interpreting amessage d . evaluating a message

14

COMM 1008 Week 8 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT an element of interpersonal communication?

A. sending and receiving messages.

B. feedback.

C. channel of communication.

D. common ground between sender and receiver.

2. When we use the word “context,” we are referring to:

A. what happens before, during, and after a message is sent or received.

B. how our environment influences how we communicate with others.

C. what cues we take from our environment when we communicate with others.

D. All of the above

3. When we use the word “content,” we are referring to:

A. the literal meaning of what is being communicated between sender and receiver.

B. the nonverbal cues that are being communicated between sender and receiver.

C. the relationship between sender and receiver.

D. All of the above

4. When we use the word “process,” we are referring to: ____________ . (Fill in the blank) Select one: a) what happens before, during, and after a message is sent or received b) how our environment influences how we communicate with others c) what cues we take from our environment when we communicate with others d) all of the above e) None of the above f) The literal meaning of what is being communicated between sender and receiver g) The nonverbal cues that are being communicated between sender and receiver h) The relationship between sender and receiver i) How our environment influences how we interpret messages from others

5) Which of the following is NOT an element of interpersonal communication? (Select all that apply.) Select one or more:a) sending and receiving messagesb) feedbackc) channel of communicationd) common ground between sender and receivere) noisef) contextg) contenth) processi) all of the abovej) None of the above

6) What are some examples of channels of communication? (Select all that apply.) Select one or more:a) verbalb) nonverbalc) paraverbal

COMM 1008 Week 9 Description

COMM 1008 Course is a study of interpersonal communication for personal and professional success. Topics include self-concept, perception, verbal and nonverbal communication, listening, conflict management, relationships, and team building. Upon completion, students should be able to apply interpersonal communication theories and skills to enhance personal and professional relationships.

COMM 1008 Week 9 Outline

COMM 1008 – Interpersonal Communication for Personal and Professional Success (5 credits)

Week 9: Conflict Resolution in Relationships

In this final week, we will learn about conflict resolution in relationships. You will learn about the stages of conflict, active listening, and assertive communication. We will also discuss different approaches to resolving conflict, such as problem solving and compromise. Finally, you will have a chance to reflect on what you have learned in COMM 1008 Course and how it can be applied to your personal and professional relationships.

Learning Objectives

By the end of this week, you should be able to:

1. Understand the stages of conflict.
2. Identify different approaches to resolving conflict.
3. Explain the importance of active listening and assertive communication in conflict resolution.
4. Reflect on what you have learned in COMM 1008 Course and how it can be applied to your personal and professional relationships.

COMM 1008 Week 9 Objectives

*Week 9 is a review of the COMM 1008 Course.

COMM 1008 Week 9 Pre-requisites

The COMM 1008 Course is divided into three parts: Part 1 – Managing Your Personal Image, Part 2 – Managing Your Professional Image, and Part 3 – Managing Your Emotional Health. In each part, you will learn how to use interpersonal communication to manage your image in personal and professional relationships. You will also learn about the impact of emotional health on interpersonal communication.

Part 1 – Managing Your Personal Image

In this part of the COMM 1008 Course, you will learn how to use interpersonal communication to manage your personal image. You will learn about the importance of first impressions, self-presentation, and nonverbal communication in personal relationships. You will also learn about the impact of emotional health on interpersonal communication.

Part 2 – Managing Your Professional Image

In this part of the COMM 1008 Course, you will learn how to use interpersonal communication to manage your professional image. You will learn about the importance of first impressions, self-presentation, and nonverbal communication in professional relationships. You will also learn about the impact of emotional health on interpersonal communication.

Part 3 – Managing Your Emotional Health

In this part of the COMM 1008 Course, you will learn about the importance of emotional health in interpersonal communication. You will learn about the impact of emotional health on interpersonal communication.

COMM 1008 Week 9 Duration

1 week

* Please note that while most MOOCs are free, this MOOC is only free to audit. To access graded materials and earn a Statement of Accomplishment, you will need to pay a fee. If you decide not to pay, you can still access much of the COMM 1008 Course content without paying.

COMM 1008 Week 9 Learning Outcomes

#. Describe the types of emotions that people experience and how those emotions influence their thoughts, feelings, and behaviors.
#. Identify the verbal and nonverbal communication behaviors that people use to express their emotions.
#. Explain how emotional intelligence contributes to effective interpersonal communication.
#. Describe how people manage their emotions in order to maintain healthy relationships.
#. Explain how stress affects interpersonal communication and identify strategies for managing stress in order to communicate effectively.

COMM 1008 Week 9 Assessment & Grading

**

**Assessment:**

Complete the following assessment. Please refer to the instructions provided in Blackboard for submitting your work.

**Week 9 Assessment & Grading Rubric**

1. **Part A: Reflective Journal (20%)**

a. Read the article, “Communication and Conflict” by Klassen, Neuman, and Owen (attached to this activity).

b. In your journal entry, discuss how conflict impacts interpersonal communication in relationships. Include examples from your own experiences with conflict in personal relationships. Be sure to apply at least one theoretical concept or model from the book to help explain your thoughts about conflict and its impact on interpersonal communication in relationships. Your journal entry should be a minimum of 300 words in length and must follow proper APA guidelines for citing sources and formatting your paper.

c. Post your journal entry as an attachment to this activity on Blackboard for grading by the instructor by the due date listed at the top of this document.

d. Please note that this journal entry is worth 20% of your final grade for COMM 1008, Interpersonal Communication for Personal and Professional Success – 5 credits (COMM 1008).

Part B: Power Point Presentation (40%)

1. Using information from Chapter 13 – Conflict and Mediation of Interpersonal Communication – An Introduction to Theory and Research, 3rd edition by Julia T. Wood (pp 321-326) prepare a PowerPoint presentation on effective ways to mediate conflict between people using interpersonal communication strategies such as active listening and problem solving skills with examples based on personal experience or current events/news stories that support or illustrate each way or strategy mentioned in the presentation (Minimum of 10 slides; Maximum 15 slides; May use a combination of images, graphics, charts/tables, videos etc., but all multimedia content must be correctly cited). Your presentation should also include a title slide that includes your name(s), COMM 1008 Course name and number, instructor name, institution name/logo, assignment title / number as well as a reference slide listing all references used at the end of the presentation using APA style guidelines for formatting references in PowerPoint presentations

2. Review “PowerPoint – Best Practices” located in COMM 1008 Course Content>COMM 1008 Course Resources>COMM 1008 Course Resources>Additional Resources for helpful tips on developing effective PowerPoint presentations including examples of common errors made when developing presentations along with proper APA citation formatting rules for Power Point presentations and incorporating multimedia content such as audio/video clips into presentations (i.e., how to cite audio / video clips from websites like YouTube) . You can also find additional resources related to developing effective PowerPoint presentations at https://www-collaborate2learn-com-wpengine-netdna-ssl-com.global2.tecmarkcdncust991f4bc4fecbcb68dee5d5eb704220c79e1521f9a53a3df56f3c0df66465bb51c0a6ff737e924dc6da7a8db2e_APA_Style_Guide_for_PowerPoint_Presentations..pdf?time=1610500305 http://www2.fiu.edu/~writingctr/documents/APAStyleinPowerPoint2010PresentationsHandoutUpdated61912_001.pdf https://owlcation-com-wpengine-netdna-ssl-com.global2.tecmarkcdncust991f4bc4fecbcb68dee5d5eb704220c79e1521f9a53a3df56f3c0df66465bb51c0a6ff737e924dc6da7a8db2e__TrmSXmHyehRfbRzdnZgQYQwOcloIuEgIrP__AFyLjvN9bGKJTnZ83OlDMTuTFPw&time=1610500305 https://owlcation-com-wpengine-netdna-ssl-com.global2.tecmarkcdncust991f4bc4fecbcb68dee5d5eb704220c79e1521f9a53a3df56f3c0df66465bb51c0a6ff737e924dc6da7a8db2e__TrmSXmHyehRfbRzdnZgQYQwOcloIuEgIrP__AFyLjvN9bGKJTnZ83OlDMTuTFPw&time=1610500305 https://owlcation-com-wpengine-netdna-ssl-com.global2.tecmarkcdncust991f4bc4fecbcb68dee5d5eb704220c79e1521f9a53a3df56f3c0df66465bb51c0a6ff737e924dc6da7a8db2e__TrmSXmHyehRfbRzdnZgQYQwOcloIuEgIrP__AFyLjvN9bGKJTnZ83OlDMTuTFPw&time=1610500305 http://writingcenterbyhandonlinecomwpcontentuploads201308EffectiveUseofPowerPointHandoutFinalUpdated73012pdf http://writingcenterbyhandonlinecomwpcontentuploads201308EffectiveUseofPowerPointHandoutFinalUpdated73012pdf http://www2usieduauacademicstaffsupportcommunicationindexcfm?articleid=1180&from=/content/indexcfm https://owlcationcomwpenginenetdnasslcomglobal2tecmarkcdncust991f4bc4feccbd68de35eb7042208972dded34be85338413590618abbe396629954775076302632ad74ad5028549 __TrmSXmHyehRfbRzdnZgQYQwOcloIuEgIrP__AFyLjvN9bGKJTnZ83OlDMTuTFPw&time=1610512407 https://owlcationcomwpenginenetdnasslcomglobal2tecmarkcdncust991f4bc4feccbd68de35eb7042208972dded34be85338413590618abbe396629954775076302632ad74ad5028549 __TrmSXmHyehRfbRzdnZgQYQwOcloIuEgIrP__AFyLjvN9bGKJTnZ83OlDMTuTFPw&time=1610512407 https://owlcationcomwpenginenetdnasslcomglobal2tecmarkcdncust991f4bc4feccbd68de35eb7042208972dded34be85338413590618abbe396629954775076302632ad74ad5028549 __TrmSXmHyehRfbRzdnZgQYQwOcloIuEgIrP__AFyLjvN9bGKJTnZ83OlDMTuTFPw&time=1610512407 http://wwwusieducaueffectivepresentationsindexcfm?articleid=11205 http://wwwusieducaueffectivepresentationsindexcfm?articleid=11205 http://wwwusieducaueffectivepresentationsindexcfmlistarticles&categoryid=323 http://wwwusieducaueffectivepresentationsindexcfmlistarticles&categoryid=323 https://aboutcaqcaqcaqcaqcaqcaqcaqcaqcaqcaqcsunysbeducationunitpdftipsandstrategiesforgivingeffectivespeechesandpresentationspdf https://aboutcaqcaqcaqcaqcaqcaqcaqcaqcaqcsunysbeducationunitpdftipsandstrategiesforgivingeffectivespeechesandpresentationspdf https://aboutusaboutuscouncilonundergraduateresearchorgfilesdocumentsresourcesguideforundergraduates conducting research with power point pdf https://aboutusaboutuscouncilonundergraduateresearchorgfilesdocumentsresourcesguideforundergraduates conducting research with power point pdf https://aboutusaboutuscouncilonundergraduateresearchorgfilesdocumentsresourcesguideforundergraduates conducting research with power point pdf https:/ /aboutusaboutuscouncilonundergraduateresearchorgfilesdocumentsresourcesguideforundergraduatesconductingresearchwithpowerpointpdfhttps:/ /aboutusaboutuscouncilonundergraduateresearchorgfilesdocumentsresourcesguideforundergraduatesconductingresearchwithpowerpointpdfhttp:/ /wwwtipsforeffectivepreparationofpowerpointslidespdftipsforeffectivepreparationofpowerpointslidespdfhttp:/ /wwwtipsforeffectivepreparationofpowerpointslidespdftipsforeffectivepreparationofpowerpointslidespdfhttps:/ /writingcenternyueduimagesuploadspowerpointbestpracticespdfhttps:/ /writingcenternyueduimagesuploadspowerpointbestpracticespdfhttps:/ /writingcenternyueduimagesuploadspowerpointbestpracticespdfhttps:/ /writingcenternyueduimagesuploadspowerpointbestpracticespdflinkeddocumentstoolstoolsguideshowtocreateaneffectivepow er point pptx

COMM 1008 Week 9 Suggested Resources/Books

Communication in Personal Relationships by Mark Knapp, Anita L. Vangelisti, John C. Daly, and Heidi H. Bell

Theory and Research in Mass Communication: Contexts and Consequences (2nd Edition) by David K. Perry and Jennings Bryant

Interpersonal Communication: Relating to Others (7th Edition) by Steven A. Beebe, Susan J. Beebe, and Mark V. Redmond

COMM 1008 Week 9 Assignment (20 Questions)

**COMM 1008 Course Instructor: Dr. Serhiy Shcherbak**

**Assignment Description: The purpose of this assignment is to provide an opportunity for students to analyze and evaluate their own interpersonal communication skills and behaviours within a variety of different interpersonal relationships, including but not limited to: family, friends, romantic partners, co-workers and strangers. This assignment will require you to reflect upon your personal attitudes, beliefs, values, and feelings regarding the concepts addressed in class. Students will have the opportunity to demonstrate their knowledge of the concepts taught in class by applying them to a specific situation or context in their lives.**

**Note: COMM 1008 Course is graded on a Pass/Fail basis only. A grade of “Pass” corresponds to a grade of D or higher. A grade of “Fail” corresponds to a grade of F.**

1) How do you communicate with your family members? Do you find that you communicate differently with different family members? If so, how and why?

I communicate with my family members primarily through talking and listening. I find that I generally communicate more openly with my immediate family members than with my extended family members. I think this is because I am more comfortable with my immediate family and feel like I can trust them more. I also find that I communicate more formally with my extended family members than with my immediate family members. This is probably because I don’t know them as well and so I feel like I need to be more careful about what I say.

COMM 1008 Week 9 Assignment Question (20 Questions)

1. How does emotional intelligence play a role in interpersonal communication?
2. What is emotional intelligence?
3. What is the difference between assertiveness and aggressiveness?
4. When is it appropriate to be assertive?
5. When is it appropriate to be aggressive?
6. How can you tell the difference between assertiveness and aggressiveness?
7. What are some ways to become more assertive?
8. What are some ways to become more aggressive?
9. What are some common barriers to effective interpersonal communication?
10. How can you overcome these barriers?
11. What is active listening?
12. Why is active listening important?
13. How can you improve your active listening skills?
14. What are some common mistakes people make when communicating nonverbally?
15. How can you avoid these mistakes?
16. What is verbal communication?
17. What are the different types of verbal communication?
18. What is nonverbal communication?
19. What are the different types of nonverbal communication?

COMM 1008 Week 9 Discussion 1 (20 Questions)

**

:

Answer the following questions in this discussion board forum. You should include your own opinions and perspectives, provide examples from your own experience, or reference resources from the text or other sources to support your answers. Please be sure to use proper grammar and spelling and cite your resources when appropriate.

1. In what ways does gender affect communication? How do you think about how you communicate with others based on gender? What are some challenges that you have experienced with communicating with someone of the opposite gender? Give an example.
2. How has technology changed interpersonal communication? Do you think it has improved communication or created more challenges? Explain. Give an example of how technology has changed the way you communicate with others.
3. How do verbal and nonverbal messages work together to create meaning? What are some examples of how verbal and nonverbal messages can conflict with each other? Give an example of a time when you experienced this.
4. How do people’s personal experiences affect the way they communicate? What are some examples of how your personal experiences have affected the way you communicate with others?
5. Why is it important to be aware of your audience when communicating? What are some examples of how not being aware of your audience can lead to miscommunication? Give an example of a time when you experienced this.
6. How does culture affect communication? What are some examples of how culture has affected the way you communicate with others?
7. Why is it important to be aware of your own communication style? What are some examples of how not being aware of your own communication style can lead to miscommunication? Give an example of a time when you experienced this.
8. How can listening help improve communication? What are some ways that you can become a better listener? Give an example of a time when active listening helped improve a conversation you were having.
9. How can communicating assertively help improve communication? What are some examples of times when communicating assertively would have helped improve a conversation you were having?
10. What are some ways that you can reduce stress in your life in order to improve your communication skills?

COMM 1008 Week 9 DQ 1 (20 Questions)

COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits)

Week 9 DQ 1 (20 Questions)

COMM 1008 Week 9 DQ 1 (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

1. Explain why it is important to be aware of your nonverbal communication. Include in your discussion at least two examples of how your nonverbal communication affects your interactions with others.
2. Explain the difference between active listening and attending behavior. Include in your discussion how each contributes to effective communication.
3. Describe a time when you used verbal and/or nonverbal messages to achieve a goal in either your personal or professional life. How did you use these messages, and what was the outcome?
4. Explain the concept of emotional intelligence and its role in interpersonal communication. Give an example of how you have used emotional intelligence in your personal or professional life.
5. Discuss the importance of self-disclosure in developing relationships. What are some benefits and risks associated with self-disclosure? Give an example of a time when you have either benefited or been harmed by self-disclosure in a relationship.
6. Describe the Johari Window model and its usefulness in understanding self-disclosure. Give an example of how you have used the Johari Window to improve your interpersonal communication skills.
7. Discuss the various ways that people can use assertive communication to handle conflict effectively. What are some benefits and risks associated with using assertive communication? Give an example of a time when you have either benefited or been harmed by using assertive communication in a conflict situation.
8. Discuss the various ways that people can use passive communication to handle conflict effectively. What are some benefits and risks associated with using passive communication? Give an example of a time when you have either benefited or been harmed by using passive communication in a conflict situation.
9. Discuss the various ways that people can use aggressive communication to handle conflict effectively. What are some benefits and risks associated with using aggressive communication? Give an example of a time when you have either benefited or been harmed by using aggressive communication in a conflict situation.
10. Explain the concept of emotional labor and its role in interpersonal communication. What are some benefits and risks associated with emotional labor? Give an example of a time when you have either benefited or been harmed by emotional labor in your personal or professional life.

COMM 1008 Week 9 Discussion 2 (20 Questions)

1. How can you use emotional intelligence to enhance your interpersonal skills?

2. What is the difference between active and passive listening? Which do you think is more important in interpersonal communication? Why?

3. What are some ways that you can improve your empathetic listening skills?

4. How can you use “I” statements to improve your communication with others?

5. What are some ways that you can assert yourself without being aggressive?

6. What are some ways that you can avoid or resolve conflict in your personal and professional relationships?

7. How can understanding the stages of relationship development help you manage your personal and professional relationships more effectively?

8. What are some things you can do to build trust in your personal and professional relationships?

9. What role does communication play in managing stress and anxiety in our lives? What are some specific techniques that you can use to manage stress and anxiety more effectively?

10. How can developing a positive self-concept help you improve your interpersonal communication skills?

COMM 1008 Week 9 DQ 2 (20 Questions)

COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits)
1.What are the three aspects of effective interpersonal communication that you have identified in COMM 1008 Course? What examples from your own experience illustrate these aspects?

The three aspects of effective interpersonal communication that I have identified in COMM 1008 Course are self-awareness, empathy, and effective listening.

Self-awareness is understanding your own emotions and how they affect your communication. For example, if you are feeling anxious about a presentation you have to give, you might be more likely to speak quickly or use filler words. If you are aware of how your emotions are affecting your communication, you can make adjustments to ensure that you are communicating effectively.

Empathy is the ability to understand and share the emotions of another person. Empathy is important in interpersonal communication because it allows you to see the situation from the other person’s perspective and understand their feelings. For example, if a friend is telling you about a difficult situation they are going through, showing empathy would involve being able to understand and share their feelings.

Effective listening is the ability to listen attentively and understand what the other person is saying. It also involves providing feedback to show that you are listening and understanding what is being said. For example, when someone is telling you about their day, effective listening would involve making eye contact, nodding your head, and asking follow-up questions.

2.What strategies have you found to be effective for managing conflict in personal relationships? What about professional relationships?

There are a few different strategies that can be effective for managing conflict in personal relationships. One strategy is to try to see the situation from the other person’s perspective and understand their feelings. This can help you to find common ground and come up with a solution that works for both of you. Another strategy is to communicate openly and honestly about what is causing the conflict. This can help to prevent misunderstandings and resolve the conflict more quickly.

In professional relationships, it can often be helpful to take a step back and look at the situation objectively. This can help you to identify the root cause of the conflict and come up with a solution that is in everyone’s best interest. It can also be helpful to communicate openly and honestly about what is causing the conflict. This can help to prevent misunderstandings and resolve the conflict more quickly.

COMM 1008 Week 9 Quiz (20 Questions)

1. What is a key question you should ask yourself when considering whether or not to provide feedback?

2. What are some common reasons why people avoid giving negative feedback?

3. Which of the following is an effective method for delivering negative feedback?

4. Which of the following is NOT an effective method for delivering negative feedback?

5. Why is it important to be aware of your own emotional reactions when giving negative feedback?

6. What are some common mistakes people make when delivering positive feedback?

7. Which of the following is NOT an effective method for delivering positive feedback?

8. What are some things you can do to make it easier to give positive feedback?

9. Why is it important to be aware of the other person’s emotional reactions when giving positive feedback?

10. What are some common mistakes people make when giving constructive feedback?

11. Which of the following is NOT an effective method for delivering constructive feedback?

12. What are some things you can do to make it easier to give constructive feedback?

13. Why is it important to be aware of your own emotional reactions when giving constructive feedback?

14. Why is it important to be aware of the other person’s emotional reactions when giving constructive feedback?

COMM 1008 Week 9 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT a main characteristic of verbal communication?

a. It involves transferring information to another person using language.
b. It relies on symbols and meanings that are assigned to them.
c. The sender is the only one who creates the message.
d. It can be used to establish relationships, share feelings, or give instructions.

2. In order for communication to be effective, the receiver must:

a. be interested in what the sender has to say.
b. be willing to listen to the sender.
c. be able to interpret the sender’s message correctly.
d. All of the above.

3. When we communicate, we:

a. Always use words.
b. Never use words.
c. Sometimes use words and sometimes use other symbols.
d. Use a mix of verbal and nonverbal messages simultaneously.

4. Which of the following is NOT an element of the communication process?

a. Sender
b. Receiver
c) Channel
d) Noise

5) “I’m fine” is an example of which type of message?

a) Content message
b) Relationship message
c) Metacommunication message
d) Reflected appraisal message

COMM 1008 Week 10 Description

COMM 1008 Course focuses on developing interpersonal communication skills for personal and professional success. Students will explore the various channels of communication, including face-to-face, written, and digital communication. They will also examine the role of perception, culture, and emotional intelligence in interpersonal communication. Students will have the opportunity to practice and receive feedback on their interpersonal communication skills through in-class exercises and group work.

COMM 1008 Week 10 Outline

Week 10: Interpersonal Communication Styles and Conflict Management

Interpersonal Communication Styles

Communication Styles – A way of describing how people interact with each other.
* There are four basic communication styles.
# Passive – Communicating in a way that minimizes personal impact; does not express needs, wants or opinions; avoids confrontation; acts deferentially to others; relinquishes control; is receptive to manipulation.
# Aggressive – Communicating in a way that maximizes personal impact; expresses needs, wants and opinions without concern for the rights and feelings of others; dominates conversations and relationships; forces ideas on others; is uncooperative and unyielding.
# Assertive – Communicating in a way that expresses needs, wants and opinions while respecting the rights and feelings of others; takes responsibility for own actions; expresses confidence in self-worth and abilities.
# Passive-Aggressive – Communicating indirectly by sending mixed messages, using sarcasm or humour, pretending not to understand what has been said, making excuses, procrastinating or deliberately failing to follow through on requests. This style may also be expressed through sulking or “silent treatment” as well as making snide remarks or backhanded compliments.

Types of Conflict – A situation in which people disagree about something important.
* There are five basic types of conflict.
# Task Conflict – Occurs when people disagree about the content of the work they are doing (e.g., how to do a task, what goals to pursue). It can lead to improved decision-making if managed effectively.
# Process Conflict – Occurs when people disagree about how work should be done (e.g., who should do what tasks, what methods should be used). It can lead to improved processes if managed effectively.
# Relationship Conflict – Occurs when people have difficulty getting along with each other (e.g., personality clashes, disagreements about values or beliefs). It can lead to improved relationships if managed effectively.
# Status Conflict – Occurs when people feel their position or rank is threatened (e.g., competition for resources, recognition or power). It can lead to improved status if managed effectively.
# Value Conflict – Occurs when people disagree about what is important (e.g., ethical dilemmas, differences in lifestyle). It can lead to improved understanding if managed effectively.

Conflict Management Styles – A way of describing how people deal with conflict.
* There are four basic conflict management styles.
# Accommodating – Giving in to the other person’s wishes in order to maintain harmony and avoid conflict. This style is likely to result in one person feeling taken advantage of and the other feeling guilty. It is appropriate when the other person is more concerned about the issue than you are, when their position is stronger than yours, or when maintaining harmony is more important than achieving a goal.
# Avoiding – Taking no action in order to maintain harmony and avoid conflict. This style is likely to result in the problem not being resolved and resentment building over time. It is appropriate when the issue is not important enough to warrant taking action, when taking action would do more harm than good, or when you are unable to take effective action.
# Competing – Taking action in order to win at all costs and achieve your goal regardless of the consequences for others. This style is likely to result in one person feeling victorious and the other feeling resentful or defeated. It is appropriate when time is limited and a quick decision needs to be made, when you are certain you are right and the other person is wrong, or when winning is more important than maintaining relationships.
# Collaborating – Taking action in order to find a win-win solution that meets everyone’s needs. This style is likely to result in all parties feeling satisfied with the outcome of the conflict. It is appropriate when it is important to find a creative solution, when both parties have something to contribute, or when maintaining relationships is more important than winning.

COMM 1008 Week 10 Objectives

COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits)

COMM 1008 Course is an introduction to the process of communication in interpersonal relationships. Topics include: the elements of communication; verbal and nonverbal communication; the role of perception in interpersonal communication; effective listening; communicating in close relationships; managing conflict; developing productive workplace relationships; and, communicating across cultures. Students will explore their own interpersonal communication styles and behaviours, and learn how to adapt their interpersonal skills to enhance personal and professional success.

COMM 1008 Week 10 Pre-requisites

Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008) COMM 1009 – Professional Communication* (5 credits) (COMM 1009)

Professional Communication* (5 credits) (COMM 1009) COMM 1010 – Effective Business Writing* (5 credits) (COMM 1010) *Commencing Semester 1, 2017, COMM1007, COMM1008, COMM1009 and COMM1010 will be replaced by the new COMM 1008 Courses: CCI1001 Business Communications 1A and CCI1002 Business Communications 1B. These new COMM 1008 Courses will be delivered in Week 10, 2018 and 2019 respectively. Interpersonal Communication for Personal and Professional Success* is a 5 credit point COMM 1008 Course which introduces the key concepts of interpersonal communication. The COMM 1008 Course develops skills in self-disclosure, self-awareness and effective listening. Students are provided with an opportunity to develop their ability to apply these concepts to a variety of personal situations. COMM 1008 Course is offered online during Week 10 prior to the start of each semester. The teaching period for COMM 1008 Course is one week: Monday 11am-1pm; Tuesday 11am-1pm; Wednesday 11am-1pm; Thursday 11am-1pm; Friday 11am-1pm. Professional Communication* is a 5 credit point COMM 1008 Course which develops students’ understanding of the factors that influence communication in the workplace. The role of interpersonal skills in developing successful work relationships is explored along with strategies for developing effective verbal, written and nonverbal communication within the context of workplace environments. Students are required to give oral presentations as well as create various types of workplace documents such as memos and business letters throughout COMM 1008 Course. COMM 1008 Course is offered online during Week 10 prior to the start of each semester. The teaching period for COMM 1008 Course is one week: Monday 2pm-4pm; Tuesday 2pm-4pm; Wednesday 2pm-4pm; Thursday 2pm-4pm; Friday 2pm-4pm Effective Business Writing* is a 5 credit point COMM 1008 Course designed to enhance students’ understanding of how writing can be used effectively in the workplace. The focus of COMM 1008 Course will be on writing relevant business documents such as memos, emails, proposals, reports and newsletters using the structure/function approach to writing which allows writers to target their audience more effectively through document design and word choice. COMM 1008 Course will also help students improve their writing skills by providing opportunities for revision and editing through peer feedback activities. COMM 1008 Course is offered online during Week 10 prior to the start of each semester. The teaching period for COMM 1008 Course is one week: Monday 4pm-6pm; Tuesday 4pm-6pm; Wednesday 4pm-6pmm; Thursday 4pm-6pmm; Friday 4pmm-6pmm Interpersonal Communication for Personal and Professional Success* is a 5 credit point COMM 1008 Course which introduces the key concepts of interpersonal communication including self disclosure, self awareness and effective listening skills.. Students are provided with an opportunity to develop their ability to apply these concepts to a variety of personal situations via active learning activities such as mini lectures, small group discussion tasks and self reflective writing tasks.*Commencing Semester 1, 2017 CCI1001 Business Communications 1A will replace COMMS1007 . CCI1001 will be delivered in 2018 during Week 10., commencing at 8:30 am on Monday 29 January 2018 until Friday 2 February 2018 inclusive..COMM 1008 Course is offered face to face at Sydney Olympic Park campus over five days from 8:30 am until 6 pm daily during Week 10 preceding each semester commencing in January or July., commencing at 8:30 am on Monday 29 January 2018 until Friday 2 February 2018 inclusive..This 5 credit point face-to face compulsory first year core subject aims at developing students’ ability to communicate in professional environments by introducing them to core language patterns used across various genres including descriptive reports/memos/emails/letters/proposals/newsletters etc.. Students will learn how different language patterns can be used more effectively according client/audience needs through exploring various examples drawn from everyday working contexts as well as practical opportunities provided during class time..The teaching period for COMM 1008 Course extends over two weeks comprising class contact time plus one pre class assignment followed by two post class assignments..Week One face to face classes run from 8:30 am until 6 pm daily from Monday 29 January 2018 until Friday 2 February 2018 inclusive..Week Two classes run from 8:30 am until 6 pm daily from Monday 5 February 2018 until Friday 9 February 2018 inclusive..Prerequisite(s): NilAssessment Item #1 Written assignment Due Date: 20th AprilFirst semester Length / duration 350 words Weighting 30% Learning Outcome(s): 3 Assessment Task #2 Written assignment Due Date: 22nd JuneSecond semester Length / duration 350 words Weighting 30% Learning Outcome(s): 3 Assessment Task #3 Written assignment Due Date: 22nd JuneSecond semester Length / duration 600 words Weighting 40% Learning Outcome(s): 1 , 2 , 3 Please note that there may be some variation between COMM 1008 Courses within your program due to enrolment numbers or resourcing issues etc..However all COMM 1008 Courses must still ensure delivery against all prescribed learning outcomes set out above regardless of actual delivery method chosen by individual lecturers… In accordance with University policy regarding examination clashes you should select only one clash subject per semester when selecting your elective subjects so that you can write exams without conflicts…You should attempt exam clashes independently without assistance from fellow students or lecturers….If you need any advice concerning examination clashes please seek guidance from student services staff….

COMM 1008 Week 10 Duration

Week 10 is dedicated to a project. You will complete your project during this week.

COMM 1008 Week 10 Learning Outcomes

COMM 1008 Course learning outcomes for COMM 1008:
1. Understand the role of communication in developing and maintaining personal and professional relationships.
2. Understand and apply basic concepts of interpersonal communication.
3. Develop skills in self-awareness, self-disclosure, active listening, and managing conflict that facilitate personal and professional relationships.
4. Understand the impact of culture on interpersonal communication.
5. Develop strategies for managing stress and anxiety associated with interpersonal communication.

COMM 1008 Week 10 Assessment & Grading

Total Assessments: 1

Total Credits: 5

Assignment Due Dates: December 10, 2016 – January 8, 2017 (see COMM 1008 Course Schedule for more details)

COMM 1008 Course Overview: In COMM 1008 Course you will explore the dynamics of communication in a variety of interpersonal relationships. You will develop skills and strategies that can enhance your ability to communicate more effectively. You will consider the impact of culture on interpersonal communication, and you will learn to apply self-management strategies to personal relationships. Through case studies, role plays, and other learning activities you will be challenged to think critically about how personal attitudes and beliefs influence effective communication.

Learning Outcomes: Upon successful completion of COMM 1008 Course you will be able to:

1. Define interpersonal communication and identify the elements of an interpersonal relationship.

2. Analyze verbal and nonverbal messages in order to determine the effectiveness of communication.

3. Explain how personal attitudes and beliefs influence effective interpersonal communication.

COMM 1008 Week 10 Suggested Resources/Books

COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits)

COMM 1008 Course is designed to help students improve their interpersonal communication skills. Students will learn how to communicate more effectively in a variety of contexts, including one-on-one interactions, small groups, and public speaking.

COMM 1008 Week 10 Assignment (20 Questions)

*COMM 1008 may be replaced by COMM 1020 for students who are enrolled in the Bachelor of Communication and Media Studies program.

1. How do culture, gender, race, religion, and social class affect interpersonal communication? (2 marks)
2. What is the difference between intrapersonal and interpersonal communication? (2 marks)
3. What is the difference between verbal and nonverbal communication? (2 marks)
4. What is the difference between dyadic and relational communication? (2 marks)
5. What is the difference between face-to-face and mediated communication? (2 marks)
6. How do noise and physical distance affect interpersonal communication? (2 marks)
7. How do emotional intelligence and emotional labour affect interpersonal communication? (2 marks)
8. How do self-concept, self-esteem, and self-disclosure affect interpersonal communication? (2 marks)
9. What are some of the barriers to effective interpersonal communication? (2 marks)
10. How can we overcome these barriers to improve our interpersonal communication skills? (2 marks)

COMM 1008 Week 10 Assignment Question (20 Questions)

Interpersonal Communication for Personal and Professional Success* (5 credits) The COMM 1008 Course is designed to help students develop their interpersonal communication skills. The skills learned in COMM 1008 Course will help you in your personal and professional life. The skills learned include: • Communicating effectively with others • Managing relationships • Communicating in difficult situations • Listening effectively • Giving and receiving feedback • Communicating assertively • Resolving conflict COMM 1008 Course Outline: Module 1 – Introduction to the COMM 1008 Course Module 2 – Introduction to Interpersonal Communication Module 3 – Listening Module 4 – Feedback Module 5 – Assertiveness Module 6 – Difficult Conversations Assignment Instructions This assignment has two parts. Part A is to be completed on your own, while Part B is to be completed as a group. Please make sure you complete both parts of the assignment. Part A: Complete the following questions on your own (in no more than 500 words): 1) Why do you think it is important to study interpersonal communication? 2) What are some of the benefits of studying interpersonal communication? 3) What are some of the challenges you face when communicating with others? 4) How do you think studying interpersonal communication can help you overcome these challenges? 5) What are some of the key concepts you have learned in COMM 1008 Course? 6) How do you think these concepts can help you in your personal and professional life? 7) What are some of the skills you have learned in COMM 1008 Course? 8) How do you think these skills can help you in your personal and professional life? 9) What are some of the things you have enjoyed about COMM 1008 Course? 10) What are some of the things you have found challenging about COMM 1008 Course? Part B: Complete the following questions as a group (in no more than 1000 words): 11) What are some of the things you have learned about yourself as a result of studying COMM 1008 Course? 12) How do you think studying interpersonal communication has helped you to understand yourself better? 13) What are some of the things you have learned about others as a result of studying COMM 1008 Course? 14) How do you think studying interpersonal communication has helped you to understand others better? 15) What are some of the things you have learned about relationships as a result of studying COMM 1008 Course? 16) How do you think studying interpersonal communication has helped you to understand relationships better? 17) What are some of the things you have learned about communication as a result of studying COMM 1008 Course? 18) How do you think studying interpersonal communication has helped you to understand communication better? 19) What are some of the things you have learned about yourself as a communicator as a result of studying COMM 1008 Course? 20) How do yo

COMM 1008 Week 10 Discussion 1 (20 Questions)

$20.00 $40.00 only

COMM 1008 Week 10 Discussion 1 (20 Questions) for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) Graded Quiz 1 File attached in Resources, please use the required textbook to answer the questions. Please do not use outside sources. This is an open-book test; you may refer to your textbook while you are taking the test. The questions are based on your reading of Chapter 14, “Cultural Diversity in Personal Relationships” (pp. 296–324). You will have one hour to complete this quiz once you begin. As a reminder, all questions are worth 2 points each for a total of 40 possible points.

COMM 1008 Week 10 DQ 1 (20 Questions)

1. What does it mean to be assertive? How can you tell if someone is being assertive?

2. What are the benefits of being assertive?

3. What are the consequences of not being assertive?

4. How can you become more assertive?

5. Why is it important to be aware of your own communication style?

6. How can you ensure that your communication is clear and concise?

7. How can you make sure that your message is received the way that you intended?

8. What are some common barriers to effective communication?

9. How can you overcome these barriers?

10. What is active listening? Why is it important?

11. How can you become a better active listener?

12. What are some common miscommunications that occur in interpersonal relationships?

13. How can these miscommunications be avoided?

14. What are some effective ways to resolve conflict in interpersonal relationships?

COMM 1008 Week 10 Discussion 2 (20 Questions)

1. Compare and contrast the linear and transactional models of communication. How do they help us understand the nature of communication?
2. Explain what is meant by the term “communication climate.” What factors contribute to the development of a positive communication climate?
3. Define “noise” in communication. What are some common sources of noise that can interfere with our ability to communicate effectively?
4. Describe the role of perception in communication. How can our perceptions influence the way we communicate with others?
5. Explain what is meant by “self-concept.” How does our self-concept influence the way we communicate with others?
6. Describe the role of verbal and nonverbal communication in developing and maintaining relationships. Which do you think is more important, and why?
7. Explain what is meant by “emotional intelligence.” How can emotional intelligence help us communicate more effectively?
8. Describe the role of conflict in communication. What are some strategies you can use to manage conflict effectively?
9. Explain what is meant by “active listening.” What are some strategies you can use to become a better active listener?
10. Define “communication apprehension.” What are some strategies you can use to reduce your communication apprehension?

COMM 1008 Week 10 DQ 2 (20 Questions)

at George Mason University, George Mason University (GMU)

DOCX Stáhnout kompletní materiál zdarma (55,48 kB) Níže je uveden pouze náhled materiálu. Kliknutím na tlačítko ‘Stáhnout soubor’ stáhnete kompletní formátovaný materiál ve formátu DOCX. Stáhnout soubor

The 20 Questions for DQ 2 are as follows: 1. What was the name of your partner in this exercise? 2. Did you experience any difficulty in using the active listening skills on this assignment? If so, what was that difficulty? 3. Was there a time when your partner did not use active listening skills during your conversation? If so, describe that time and explain why you think they did not use those skills at that time. 4. Do you believe that active listening is an important skill to have when communicating with others? Why or why not? 5. Do you feel like you have mastered the art of active listening after completing this assignment? Why or why not? 6. How does practicing active listening skills improve our communication with others? 7. Do you think that active listening is more difficult for some people than others? If so, who do you think it is more difficult for and why do you believe that to be the case? 8. Do you think there are certain types of conversations where it is more important to use active listening skills than others? If so, what types of conversations would those be and why would it be more important to use those skills in those conversations specifically? 9. What do you think are some of the benefits of using active listening skills in our everyday lives? 10. Do you think there are any potential drawbacks to using active listening skills in our everyday lives? If so, what do you believe those drawbacks might be and why do you believe they exist? 11. Do you feel like using active listening skills makes us better communicators overall? Why or why not? 12. How do you think using active listening skills can help us to better understand the people we communicate with on a daily basis? 13. Do you think using active listening skills can help us to build better relationships with the people we communicate with on a daily basis? Why or why not? 14. What do you think are some of the best ways to practice using active listening skills in our everyday lives? 15. What do you think are some of the worst ways to practice using active listening skills in our everyday lives? 16. Have you ever found yourself in a situation where you wish you had used active listening skills but did not for one reason or another? If so, describe that situation and explain what happened as a result of not using those skills in that particular instance. 17

COMM 1008 Week 10 Quiz (20 Questions)

A) 1) How can you reduce or manage conflict?*

B) 2) When you manage conflict effectively, you improve your ability to:*

C) 3) When communicating with someone with whom you disagree, it is important to:*

D) 4) When communicating with someone who is angry, it is important to:*

E) 5) The following are all signs that a person may be experiencing anger except for:*

F) 6) Which of the following is not a way to effectively express anger?*

G) 7) Which of the following is not an effective way to handle another person’s anger?*

H) 8) In order to be an effective listener, which of the following is NOT true?*

I) 9) What is the best way to let the other person know you are really listening?*

J) 10) Active listening skills include all of the following EXCEPT:*

COMM 1008 Week 10 MCQ’s (20 Multiple Choice Questions)

**

*COMM 1008 Course is based on a MOOC (Massive Open Online COMM 1008 Course) from COMM 1008 Coursera – https://www.COMM 1008 Coursera.org/learn/interpersonal-communication

**Please note, these are not intended as a replacement for the assessments provided in the actual COMM 1008 Course. These questions are provided as a study aid for students who wish to self-assess their understanding of each of the topics covered in COMM 1008 Course prior to taking an actual assessment.

COMM 1008 Week 11 Description

COMM 1008 Course is designed to develop interpersonal communication skills and help you become a more effective communicator. We will explore the self in communication, relationships, verbal and nonverbal messages, and communication in different contexts. You will have opportunities to apply what you learn through individual and group activities.

COMM 1008 Week 11 Outline

1. Introduction to Interpersonal Communication
a. Defining interpersonal communication and identifying its purposes
b. Exploring the elements of interpersonal communication
c. Exploring the role of culture in interpersonal communication
d. Exploring the role of technology in interpersonal communication
2. The Self in Interpersonal Communication
a. Defining the self
b. Identifying the various components of the self
c. Exploring how the self is communicated to others
d. Exploring how the self is affected by interpersonal communication
3. Perception in Interpersonal Communication
a. Defining perception and its role in interpersonal communication
b. Identifying the various factors that influence perception
c. Exploring how perception affects interpersonal communication
4. Verbal Communication in Interpersonal Communication
a. Defining verbal communication and its role in interpersonal communication
b. Identifying the various types of verbal communication
c. Exploring how verbal communication affects interpersonal communication
5. Nonverbal Communication in Interpersonal Communication
a. Defining nonverbal communication and its role in interpersonal communication
b. Identifying the various types of nonverbal communication
c. Exploring how nonverbal communication affects interpersonal communication

COMM 1008 Week 11 Objectives

1. Explain what is meant by interpersonal communication and describe its components.

2. Discuss the different types of interpersonal communication and how they can be used in different situations.

3. Describe the importance of effective interpersonal communication in both personal and professional contexts.

4. Explain the concepts of self-concept, perception, and emotional intelligence and how they relate to interpersonal communication.

5. Discuss the various barriers to effective interpersonal communication and how to overcome them.

6. Describe the different ways that people communicate nonverbally and explain the importance of understanding nonverbal communication.

7. Discuss the different conflict management styles and explain when it is appropriate to use each one.

8. Explain the concept of emotional labor and its importance in both personal and professional contexts.

COMM 1008 Week 11 Pre-requisites

COMM 1008 Course is a prerequisite for COMM 1008. COMM 1008 Course covers the basic principles of interpersonal communication and the application of these principles to enhance personal and professional success. The skills emphasized include effective self-expression, listening, conflict management, and developing and maintaining interpersonal relationships. NOTE: This is a distance learning COMM 1008 Course offered online via Brightspace.

COMM 1008 Week 11 Duration

COMM 1008 Week 11 COMM 1008 Course Content for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 11 COMM 1008 Course Resources for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 11 Communication Styles Assessment Quiz

Assignment 2: Communication Styles Assessment Quiz: 10 points, due in COMM 1008 Week 11. Complete the Communicating Across Cultures Quiz. The quiz will assess your knowledge of communication styles, including verbal and nonverbal communication. The quiz is found at this link: http://www.humanmetrics.com/cgi-win/JTypes2.asp. Be sure to copy your results from the quiz into the assignment submission box below. Only those who complete this assignment by the deadline will receive full credit for the assignment:

COMM 1008 Week 12 Duration for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 12 COMM 1008 Course Content for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 12 COMM 1008 Course Resources for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

COMM 1008 Week 12 Learning Activities

Communicating Assertively

Objectives

In this lesson, you will learn to identify obstacles that prevent assertive communication; define aggressive, passive, passive-aggressive, and assertive communication; identify strategies to overcome obstacles to assertive communication; apply methods of assertive communication; describe how gender influences assertiveness; identify basic conflict management strategies; apply basic conflict management strategies; and describe how effective listening can reduce conflict in relationships.

Defining Assertiveness

Have you ever found yourself in a situation where you knew what you should do but didn’t have the courage or confidence to do it? If so, you are not alone. Many people find it difficult to be assertive, especially when faced with a difficult person or situation. In this lesson you’ll learn about factors that make it difficult to communicate assertively and explore some ways to overcome them so that you can communicate more effectively in your personal relationships as well as at work or school. You’ll also learn about basic conflict management skills that can help you defuse tense situations before they get out of hand, as well as resolve disagreements after a conflict has arisen. By applying what you learn in this lesson, you should be able to communicate more effectively in your everyday life!

Learning Objectives

Once you have completed this lesson, you should be able to:

• Define aggressive behavior and identify factors that contribute to its use in interpersonal relationships

• Define passive behavior and identify factors that contribute to its use in interpersonal relationships

• Define passive-aggressive behavior and identify factors that contribute to its use in interpersonal relationships

• Define assertive behavior and identify factors that contribute to its use in interpersonal relationships

• Overcome common obstacles blocking your ability to communicate assertively by using one or more of four basic strategies: changing beliefs about self-worth through cognitive restructuring; increasing self-confidence by building self-esteem; learning coping skills; or seeking professional help if necessary.—Video Animation—Listen Up! An Introduction to Effective Listening SkillsWatch This Video Animation! [1 min 25 sec]

 Changing Beliefs About Self-Worth Through Cognitive Restructuring—Example—Read This Example! [4 min 27 sec]

 Increasing Self-Confidence Through Building Self-Esteem—Example—Read This Example! [6 min 17 sec]

 Learning Coping Skills—Example—Read This Example! [3 min 51 sec] Seeking Professional Help If Necessary—Example—Read This Example! [3 min 53 sec] —End of Animation—Listen Up! An Introduction to Effective Listening SkillsChoose an answer below based on the video animation above:You know that communicating effectively involves both sending messages clearly as well as receiving messages accurately from others by practicing good listening skills. Which strategy would help provide both a sender and receiver with a deeper understanding of each other’s perspectives during an interpersonal encounter?a) Changing beliefs about self-worth through cognitive restructuringb) Increasing self-confidence by building self-esteemc) Learning coping skillsd) Seeking professional help if necessarye) None of the aboveWhich strategy would NOT help provide both a sender and receiver with a deeper understanding of each other’s perspectives during an interpersonal encounter?a) Changing beliefs about self-worth through cognitive restructuringb) Increasing self-confidence by building self-esteemc) Learning coping skillsd) Seeking professional help if necessarye) None of the aboveWhich statement best describes why listening is essential during effective communication?a.) Because hearing is essential during effective communicationb.) Because listening involves only one sensec.) Because listening allows individuals time tounderstand each otherd.) Because listening provides individuals with valuable informatione.) All of the aboveWhich statement best describes why it may be helpful for both parties involved in a conversationto listen attentively without interruption?a.) Because it provides individuals with time tounderstand each otherb.) Because it prevents individuals from responding impulsivelyc.) Because it allows individuals time tomaintain composured.) All of the abovee.) None of the aboveWhich statement best describes why empathy may be helpful during effective communication?a.) Because empathy involves only one senseb.) Because empathy is only exhibited during face-toface encountersc.) Because empathy provides clarity regardingothers’ experiencesd.) All of the abovee.) None of the aboveWhich statement best describes why active listening may be helpful during effective communication?a.) Active listening involves only one senseb.) Active listening allows individuals time tounderstand each otherc.) Active listening focuses primarily on facialexpressionsd.) All of the abovee.) None of the aboveThe combination of showing interest while carefully attending to what another person is sayingis referred to as which type of silence?a){Nonverbal cues}b){Facial expressions}c){Listening}d){Active Listening}e){Noneof these}The combination viewing another person’s physical appearance while also trying tounderstand their experiences is referred to as which type of silence?a}{Nonverbal cues}b}{Facial expressions}c){Listening}d){Active Listening}e}{Noneof theseThe combination using verbal cues such as “uh huh” while also trying understand anotherperson’s experiences is referred to as which type of silence?a}{Nonverbal cues}b}{Facial expressions}c}{Listening}d}{Active Listening}e}{Noneof theseThe combination focusing on internal thoughts while also trying understand anotherperson’s experiences is referred to as which type of silence?a}{Nonverbal cues}b}{Facial expressions}c){Listening}d}{Active Listening}e){Noneof theseThe combination focusing on external distractions while also trying understand anotherperson’s experiences is referred to as which type of silence?a}{Nonverbal cues}b}{Facial expressions}c}{Listening }d){Active Listening }e){Noneof thesePassive listeners tend {not take into consideration whether they understand what has been communicated}.TrueFalseWhen taking into consideration whether they understand what has been communicatedactive listeners tend {not check their biases}.TrueFalseWhen taking into consideration whether they understand what has been communicatedactive listeners tend {not ask questions}.TrueFalseWhen taking into consideration whether they understand what has been communicatedactive listeners tend {not repeat back key points}.TrueFalseNot repeating back key points when taking into consideration whether they understandwhat has been communicatedactive listeners tend {not restate key points from memory}.TrueFalseWhen taking into consideration whether they understand what has been communicatedactive listeners tend {not confirm their interpretation when interacting with others}.TrueFalseDuring interactionwhen active listeners want confirmation about their understandingthey tend {not ask follow up questions}.TrueFalseDuring interactionwhen active listeners want confirmation about their understandingthey tend {not give feedback}.TrueFalseDuring interactionwhen active listeners want confirmation about their understandingthey tend {to say nothing at all}.TrueFalseIn orderfor active listenersto confirm their interpretationwhile interacting with othersthey tend{to say nothing at all}.TrueFalseIn orderfor active listenersto confirm their interpretationwhile interacting with othersthey tend{to interrupt immediately after feelingthat they have understood correctly}. TrueFalseIn orderfor active listenersto confirm their interpretationwhile interacting with othersthey tend{to wait until there is pausesuchas when a speaker takes a breath before respondingwith feedback confirming understanding.} True FalseThere are two types offollow up questionswhich include close ended questionsand open ended questions .Close Ended QuestionsOpen Ended QuestionsOpen Ended QuestionsClose Ended QuestionsThere are two types offollow up questionswhich include open ended questionsand close ended questions .Close Ended QuestionsOpen Ended QuestionsOpen Ended QuestionsClose Ended QuestionsAppropriate body languagemay involve eye contactwhistlingor even hugging .While being nonjudgmentalmay involve supportingstatementsgiving adviceor giving feedback ,it does not necessarily involve giving criticism .Being nonjudgmentalCriticizingGiving FeedbackGiving AdviceSupporting StatementsIt may be easier topractice being receptiveby accepting complimentsgiving supportreceiving complimentsor offering assistance .Practicing receptivity mayInvolveOffering AssistanceReceiving ComplimentsGiving SupportAccepting ComplimentsOffering AssistanceAccepting ComplimentsGiving SupportReceiving ComplimentsComplimentingOffering AssistanceAccepting ComplimentsGiving SupportReceiving ComplimentsComplimentingPracticing receptivity mayInvolveOffering AssistanceReceiving ComplimentsGiving SupportAccepting ComplimentsOffering AssistanceAccepting ComplimentsGiving SupportReceiving ComplimentsComplimentingPracticing receptivity mayInvolveOffering AssistanceReceiving ComplimentsGiving SupportAccepting ComplimentsComplimentingIt may be easier topractice being receptiveby accepting complimentsgiving supportreceiving complimentsor offering assistance .Practicing receptivity mayInvolveOffering AssistanceReceiving ComplimentsGiving SupportAccepted PraiseComplimentedOffered AssistanceGiven SupportGratitudePraisePracticing receptivity mayInvolveOffering AssistanceReceiving ComplimentsGiving SupportAccepted PraiseComplimentedOffered AssistanceGiven SupportGratitudePraiseComplimentedGiven SupportGratitudePraisePracticing receptivity mayInvolveOffering AssistanceReceiving ComplimentsGiven SupportAccepted PraisePraiseBeing nonjudgmentalmay involve supportingstatementsgiving adviceor giving feedback ,it does not necessarily involve giving criticism .Being nonjudgmentalCriticizingGiving FeedbackGiving AdviceSupporting StatementsSupportiveCriticizingFeedbackAdvisoryStatementsEncouragingBeing judgmentalmay involve supportingstatementsgiving adviceor giving feedback ,it does not necessarily involve giving criticism .Being judgmentalCriticizingGiving Feedback Giving AdviceSupporting StatementsSupportiveCriticizingFeedbackAdvisoryStatementsEncouragingThe following statements regardingsupport statemen tsare true except :A supportive statement expresses acceptanceand agreementwith another person’s thoughtsfeelingexperiencesand ideas without judging them c A supportive statement expresses rejectionand disapprovalof another person’s thoughtsfeelingsexperiencesand ideas without judging them d A supportive statement expresses evaluationand approvalof another person’s thoughtsfeelingsexperiencesand ideas without judging them b A supportive statement expresses approvalof another person’s thoughtsfeelingsexperiencesand ideas e A supportive statement expresses acceptanceapprovaldenialdisagreementrejection s praise f A supportive statement expresses evaluationevaluationdenialdisagreementrejectionspraise g The following statements regardingfeedback statemen tsare true except :A feedback state ment expressessupportfor another person d A feedback state ment expressessupportfor yourself b A feedback state ment expressessupportfor yourself c A feedback state ment expressessupportfor yourself e A feedback state ment expressessupportfor yourself f The following statements regardingadvisory statementsare true except :An advisory statemen texpressesopinion s c An advisory statemen texpressesopinion s d An advisory statemen texpressesopinion s b An advisory statemen texpressesopinion s e An advisory statemen texpressesopinion s f In orderfor active listenersto confirm their interpretationwhile interacting with othersthey tend{to say nothing at all}. True False In orderfor active listenersto confirm their interpretationwhile interacting with othersthey tend{to interrupt immediately after feelingthat they have understood correctly}. True False In orderfor active listenersto confirm their interpretationwhile interacting with othersthey tend{to wait until there is pausesuchas when a speaker takes a breath before respondingwith feedback confirming understanding.} True False There are two types offollow up questionswhich include close ended questionsand open ended questions .Close Ended QuestionsOpen Ended QuestionsOpen Ended QuestionsClose Ended QuestionsThere are two types offollow up questionswhich include open ended questionsand close ended questions .Close Ended QuestionsOpen Ended QuestionsOpen EndedQuestions CloseEndedQuestionsAppropriate body languagemay involve eye contactwhistlingor even hugging While being nonjudgmentalmay involve supportingstatementsgiving adviceor giving feedback ,it does not necessarily involve giving criticism Being nonjudgmentalCriticizingGiving Feedback Giving AdviceSupporti ngStatements Being judgmentalmay involve supportingstatementsgiving adviceor giving feedback ,it does not necessarily inv olve giving criticism Being judgmentalCriticizingGivi ng Feedback GivingAdviceSupportingStatements It m ay be easier topractice being receptiveby accepting complimentsgiving supportreceivecomplime nts o r offering assistance Practicing receptivity ma y Invol ve Offeri ngAssistance Receiv ingC o mpli ments Givin gS u pport Ac cept edPrais e C om plim ent ed Of feredAs si stanc e GivenSu pport Grati tu de Praise Practicing receptivity ma y Invol ve Offeri ngAssistance Receiv ingC o mpli ments Givin gS u pport Ac cept edPrais e C om plim ent ed Of feredAs si stanc e GivenSu pport Grati tu de Praise Practicing receptivity ma y Invol ve Offeri ngAssistance Receiv ingC o mpli me nts Givin gS u pport Ac

COMM 1008 Week 11 Learning Outcomes

-Analyze how communication varies based on the context of the message and relationship, including the use of effective communication strategies.
-Evaluate their own strengths and weaknesses in communicating with others.
-Develop an action plan to improve interpersonal communication skills in their personal and professional lives.

COMM 1008 Week 11 Assessment & Grading

*For COMM 1008, credit hours are converted to 50-minute classroom periods. 5 credits = 10 weeks; 4 credits = 8 weeks; 3 credits = 6 weeks; 2 credits = 4 weeks.

COMM 1008 Course Description: COMM 1008 Course explores the dynamics of interpersonal communication in various contexts and develops skills for effective interpersonal relationships in a variety of settings. Topics include the analysis of personal communication styles, the process of identifying and developing an appropriate communication strategy for specific purposes, self-disclosure and active listening, managing conflict, cross-cultural differences in communication, nonverbal communication strategies, and effective strategies for workplace relationships.

Assessment: COMM 1008 Coursework will be assessed through a variety of methods including discussions, essays, presentations, role plays, quizzes and exams. The following components will be used to assess your work in COMM 1008 Course:

Participation (20%) – Includes contributions to class discussions as well as group work. Participation will be assessed based on the quality and frequency of your contributions. You are expected to post at least twice each week to the discussion board. Late postings will not be accepted. All participation must be submitted by 11:59 p.m. on Sunday of each week.

Essays (30%) – There will be two written assignments in COMM 1008 Course. Both assignments must be submitted by 11:59 p.m. on the due date. Late submissions will not be accepted without prior approval from the instructor.

Quizzes (20%) – There will be four quizzes throughout the COMM 1008 Course covering material from the readings and lectures. All quizzes must be completed by 11:59 p.m. on the due date. Late submissions will not be accepted without prior approval from the instructor.

Exams (30%) – There will be two exams in COMM 1008 Course covering material from the readings and lectures. All exams must be completed by 11:59 p.m. on the due date. Late submissions will not be accepted without prior approval from the instructor

COMM 1008 Week 11 Suggested Resources/Books

Week 11 Resources:

1. Communication in Everyday Life by Julia Wood

2. The Essence of Communication by Joseph Devito

3. Interpersonal Communication by Mark L. Knapp and Anita L. Vangelisti

4. The Interpersonal Communication Book by Joseph A. DeVito

COMM 1008 Week 11 Assignment (20 Questions)

at CQU

### Instructions:

* Complete all 20 questions in this assignment.
* Please use the *markdown* cell type to enter your answers.
* Please ensure that you save your notebook after completing each question.
* You may want to use a separate notebook for your answers to each question as this will make it easier for you to complete the assignment.

—

**Question 1**: (1 mark)
What are the two key types of research methods discussed in Chapter 11?

**Question 2**: (2 marks)
How would a qualitative researcher analyse and interpret the data collected from an interview? Give two examples of analytical techniques and interpretation strategies that could be used by a qualitative researcher conducting an interview with an individual.

—

**Question 3**: (3 marks)
How does experimental research differ from correlational research? What are the advantages and disadvantages of experimental research? Provide examples to illustrate your answer.

—
—
—
—
—

—

**Question 4**: (3 marks) How is observational research conducted? What are the advantages and disadvantages of observational research? Provide examples to illustrate your answer. — — **Question 5**: (2 marks) How is quantitative data analysed? Explain how two different statistical tests could be used to analyse quantitative data collected using a Likert scale with four response options ranging from ‘Strongly Agree’ to ‘Strongly Disagree’. **Question 6**: (1 mark) What is meant by self-report measures? Give an example of a self-report measure discussed in Chapter 11 that could be used in social psychological research. **Question 7**: (1 mark) What is meant by ecological validity? Explain why a laboratory experiment might have low ecological validity but high internal validity, or why it might have high ecological validity but low internal validity. **Question 8**: (2 marks) Outline three factors that can affect participants’ responses during an experiment, including factors related to both their personality and their situation. **Question 9**: (2 marks) Outline three ethical issues researchers need to consider when conducting experiments with human participants, including issues relating to deception, informed consent and debriefing procedures. **Question 10**: (2 marks) List three generalisations made by psychologists that are not scientific laws but describe patterns of behaviour they have observed in experiments or other types of research. **Question 11**: (3 marks) Explain why people who share characteristics with each other tend to like each other more than those who don’t share characteristics with each other. Use specific examples from the chapter to support your answer. **Question 12**: (3 marks) Explain how self-fulfilling prophecies can result in discrimination against groups such as older people, women and Indigenous Australians. Use specific examples from the chapter to support your answer. **Question 13**: (4 marks) A group of year 12 students were asked about their attitudes towards older people as part of their social psychology class activities at school. The table below shows their responses on a four point scale ranging from ‘Strongly Agree’ through ‘Neutral’ and ‘Strongly Disagree’. Respondents were asked if they agreed or disagreed with statements such as “Old people often cause problems for others” and “Old people should not receive preferential treatment when applying for jobs”. The median score on this scale is two if it ranges from one (‘Strongly Agree’) through four (‘Strongly Disagree’). | Strongly Agree | Strongly Disagree| Median | n | | Attitude | M | SD | | Negative attitude towards older people | 1 .5 .5| | Positive attitude towards older people| 3 .5 .5| 1 .5 .5| 40| 40| 40| 40| 40| 40| 40| 40|| Attitude scores are significantly different between those reporting positive attitudes towards older people compared to those reporting negative attitudes towards older people [t(78)=4 , p<0 .05]. Interpret these results using basic statistical concepts outlined in Chapter 4, including Type I and Type II errors, effect size, power analysis and significance levels Part B In his book Decisive Moments in Australian History, Mark McKenna argues that there were four crucial turning points or decisive moments in Australia's history - Federation in 1901, Black Saturday in 1909 when bushfires swept through Victoria killing seventy five people, Japan's invasion of Malaya in 1941 which resulted in Australia going into World War II and Gough Whitlam's dismissal as Prime Minister in 1975 when he was sacked by Governor-General Sir John Kerr while visiting Perth on his way back from Papua New Guinea [Mark McKenna 2011]. Do you agree with this view? Given what you know about Australian history now, choose one event from before 1900 that you believe was also a turning point or decisive moment for Australia's history which led directly or indirectly to Australia becoming more independent over time [see http://www-personal . monash . edu/~hgfearn/Independence/independe .htm for some possible events]. Create a timeline showing Australia's progress towards independence before 1900 up until Federation on 1 January 1901 - use either written descriptions or images [you may want to search Google Images] along with dates for significant events along this timeline - include what happened at least once every ten years starting from 1830 until Federation on 1 January 1901 [for example see http://www-personal . monash . edu/~hgfearn/Independence/ Timeline1840s1850s1860s1870s1880s1890s1900s1900Federation1901TIMELINE%20of%20AUSTRALIAN%20HISTORY[2750x1640][OC]_timeline_australian_history_coloured_png[1].jpg ]. Your timeline should include both major political developments affecting Australia's move towards independence over time as well as any social developments which occurred during this period which contributed directly or indirectly [for example economic development due to gold rushes etc] towards greater independence for Australia before 1900 - include dates for all major political developments along your timeline but only date major social developments if these were linked directly or indirectly [for example increasing numbers of immigrants arriving during gold rushes etc] towards greater independence for Australia before 1900 - you should have at least 20 entries on your timeline [you may want more] ## Assessment Rubric This assessment item relates to learning outcomes 1-6 Criteria H1(D)/P1(C)/C1(P)/D1(C)/HD(D)/DN(C)| H2(D)/P2(C)/C2(P)/D2(C)/HD(D)/DN(C)| H3(M)/P3(P)/C3(M)/D3(M)/HD(M)/DN(M)| H4(M)/P4(P ) / C4(( M ) / D4(( M ) / HD(( M ) / DN(( M ) || H5(( P ) / P5(( P ) / C5(( P ) / D5(( P ) / HD(( P ) / DN(( P ) || H6 (( P )) / P6 (( P )) / C6 (( P )) / D6 (( P )) / HD (( P )) || Max Marks 5 5 6 6 6 6

COMM 1008 Week 11 Assignment Question (20 Questions)

Please note that this is not a test. This is an assignment meant to help you reflect on and apply the concepts covered in COMM 1008 Course. You will receive full credit for this assignment as long as all questions are answered thoughtfully and completely. Please type your responses in the space below each question.

1. What would you say was your biggest accomplishment in COMM 1008 Course?
2. How has your understanding of interpersonal communication changed since taking COMM 1008 Course?
3. What do you think are the most important things you learned in COMM 1008 Course?
4. What do you think was the most useful thing you learned in COMM 1008 Course?
5. How has your understanding of yourself changed since taking COMM 1008 Course?
6. How has your understanding of others changed since taking COMM 1008 Course?
7. What do you think are the most important things you need to work on in terms of your interpersonal communication skills?
8. Do you think you need to work on any particular aspects of your communication style? If so, what are they?
9. Are there any particular communication strategies that you think would be useful for you to work on? If so, what are they?
10. Do you have any suggestions for how the COMM 1008 Course could be improved? If so, what are they?
11. What did you like best about the COMM 1008 Course?
12. What did you like least about the COMM 1008 Course?
13. Was there anything in the COMM 1008 Course that you found particularly challenging? If so, what was it?
14. Was there anything in the COMM 1008 Course that you found particularly interesting or enjoyable? If so, what was it?
15. How much time did you spend on COMM 1008 Course outside of class? Approximately how many hours per week would you say you spent on COMM 1008 Course?
16. How well did COMM 1008 Course meet your expectations? If it didn’t meet your expectations, why not?
17. Would you recommend COMM 1008 Course to a friend or fellow student? Why or why not?
18. What grade would you give COMM 1008 Course overall? Why did you choose that particular grade?
19. What other comments do you have about the COMM 1008 Course or your experience in it that would be helpful to me in planning future iterations of it?
20. Is there anything else I should know about your experience in this class that I haven’t asked about specifically but that would be helpful for me to know in order to be a better instructor for future students taking this class?

COMM 1008 Week 11 Discussion 1 (20 Questions)

In this class, we’ve learned about the different types of communication styles and how to deal with conflict. We’ve also learned about ways to improve our listening skills and ways to better communicate in relationships.

Now that we are nearing the end of the COMM 1008 Course, let’s reflect on what we’ve learned. In your opinion, what has been the most important thing that you’ve learned in this class? What do you think you will use the most in your personal and/or professional life?

Please respond to at least TWO of your classmates’ posts.

COMM 1008 Week 11 DQ 1 (20 Questions)

1. Define “self-concept.” How is your self-concept related to the way you communicate with others?
2. Describe how your family, friends, and other significant people in your life have helped shape your self-concept.
3. Explain how your self-concept affects the way you communicate with others. Give an example of how your self-concept has influenced your communication with others.
4. Discuss how your self-concept might change in the future and how this might affect your communication with others.
5. What are some things you can do to improve or change your self-concept? How might these changes affect your communication with others?

COMM 1008 Week 11 Discussion 2 (20 Questions)

**COMM 1008 Course is not a communication COMM 1008 Course. It is an online COMM 1008 Course that requires you to write essays and post them in the discussion forums.**

1. What are the benefits of effective interpersonal communication?

2. What are some of the challenges that can impede effective interpersonal communication?

3. How can you increase your self-awareness in order to become a more effective communicator?

4. How can you manage your emotions in order to communicate effectively with others?

5. How can you become a better listener?

6. How can you use verbal and nonverbal communication to improve your interactions with others?

7. How can you manage conflict effectively?

8. What role does trust play in interpersonal relationships?

9. How can you build and maintain healthy relationships?

10. What are some of the challenges that can arise when communicating in a virtual environment?

COMM 1008 Week 11 DQ 2 (20 Questions)

Question 1. Did you read the article by Tina Tessina titled “15 Things You Should Give Up to Be Happy”? If so, which of her suggestions do you think are the most important? Why? If not, what would you suggest as three things a person could give up to be happy?

Question 2. In your opinion, what is the difference between being happy and being content? Which do you think is more important? Why?

Question 3. Do you think that people who are happy are also more likely to be successful? Why or why not?

Question 4. What do you think are the most important factors in determining whether or not a person is happy? Why?

Question 5. What do you think are the most important things a person can do to increase their happiness? Why?

COMM 1008 Week 11 Quiz (20 Questions)

at CUNY Queensborough Community College

1) The term “communication climate” refers to:
A) How hot or cold the room is.
B) The emotional tone of a conversation.
C) The type of clothing people wear.
D) The amount of noise in the room.

B) The emotional tone of a conversation.

COMM 1008 Week 11 MCQ’s (20 Multiple Choice Questions)

1. Being aware of the thoughts and feelings of others is a skill that can be improved through which of the following?
2. Which of the following is NOT one of the six basic human emotions identified by Paul Ekman?
3. According to research, people from individualist cultures tend to do which of the following?
4. The ability to effectively use verbal and nonverbal communication to create shared meaning in a relationship is known as:
5. A listener who asks clarifying questions and provides feedback to ensure understanding is exhibiting:
6. In order for people to effectively communicate, they must:
7. The sender in the communication process is responsible for:
8. The noise in a communication situation that originates within the person receiving the message is called:
9. “I messages” are an effective way to communicate because they:
10. An individual’s tendency to evaluate a message based on his or her own needs and values rather than on the merits of the message itself is known as:
11. During a conversation, you tell your friend about an argument you had with your boss this morning. You notice that your friend’s eyes begin to glaze over, and she seems uninterested in what you’re saying. In this case, your friend is exhibiting which of the following?
12. The ability to use verbal and nonverbal cues to regulate interaction is known as:
13. Which of the following factors has been found to have the greatest impact on how much disclosure occurs in a relationship?
14. The tendency for people from collectivist cultures to emphasize group goals over individual goals is referred to as:
15. When John tells his friends about his new car, he is engaging in which type of self-disclosure?
16. Jenny is having lunch with her boss, and she notices that he keeps looking at his watch. Jenny interprets his behavior as indicating that he’s bored with her company and wonders if she’s said something wrong. In this case, Jenny is displaying which of the following?
17. The tendency for people from individualist cultures to emphasize individual goals over group goals is referred to as:
18. When communicating with someone from another culture, it is important to be aware of which of the following?
19. In order for effective communication to occur, all parties involved must be able _____ their messages.
20. The term “culture” refers to

COMM 1008 Week 12 Description

In COMM 1008 Course, students will study and analyze interpersonal communication in both personal and professional contexts. Through readings, discussion, and experiential activities, students will develop an understanding of the role of communication in developing and maintaining relationships. Students will also learn about the various ways in which people communicate with one another, including verbal and nonverbal communication, and how these forms of communication can be used effectively. In addition, students will explore the impact of technology on interpersonal communication and learn about the challenges and opportunities that come with communicating online.

COMM 1008 Week 12 Outline

*Note: I taught COMM 1008 Course in 2020-2021 and 2021-2022. This is the outline for the fall 2020 semester, which was taught during a pandemic. The 2021-2022 outline will be available after the start of the fall 2021 semester.

COMM 1008 Course will introduce students to the principles and skills of interpersonal communication. Students will develop an understanding of how communication affects their personal and professional lives and learn how to use communication effectively in a variety of contexts. Topics covered in COMM 1008 Course include self-concept, perception, verbal and nonverbal communication, listening, conflict management, and relationships.

Week 1: Introduction to Interpersonal Communication

In this first week, we will discuss what interpersonal communication is and why it is important. We will also explore the different types of interpersonal communication and some of the common challenges that people face when communicating with others.

Topics:

• What is interpersonal communication?
• The different types of interpersonal communication
• The challenges of interpersonal communication

Reading: Interpersonal Communication textbook chapters 1-3

Assignment: Introduce yourself to the class (post a short video or audio clip)

COMM 1008 Week 12 Objectives

– Fall 2020

This is a COMM 1008 Course that focuses on the development of communication skills within the context of interpersonal relationships. The COMM 1008 Course emphasizes both verbal and nonverbal communication, with an emphasis on the application of these skills in personal and professional contexts. Students will explore the role of communication in developing and maintaining relationships, managing conflict, and achieving personal and professional goals. The COMM 1008 Course also focuses on the development of self-awareness and empathy as essential skills for effective interpersonal communication.

COMM 1008 Week 12 Pre-requisites

Interpersonal Communication for Personal and Professional Success* (COMM 1008) is a prerequisite for COMM 1010 – Interpersonal Communication for Workforce Readiness* (5 credits) (COMM 1010).

COMM 1008 Course must be completed with a grade of C or higher to progress in the program.

COMM 1008 Week 12 Duration

Week 12 is the final week of COMM 1008 Course. You will not have any scheduled class time or activities to complete during this week. You may, however, need to complete some final tasks or submit additional assignments in order to pass the COMM 1008 Course. Please refer to your instructor’s final week guidance for more information.

COMM 1008 Week 12 Learning Outcomes

Communication Competencies:

*COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) (COMM 1008)

Through COMM 1008 Course, students will learn to enhance their interpersonal communication skills in a variety of contexts including family, friends, romantic relationships, and the workplace. Students will also develop an understanding of the role of technology in interpersonal communication.

COMM 1008 Week 12 Assessment & Grading

COMM 1008 Course Assessment and Grading for COMM 1008 – Interpersonal Communication for Personal and Professional Success* (5 credits) COMM 1008 Course assessment and grading will be based on the following criteria: *Assessment Criteria for COMM 1008 Course COMM 1008 – Interpersonal Communication for Personal and Professional Success* Your grade in COMM 1008 Course will be determined by the following assessments: Written Assignments (4 @ 15% each) 60% Participation 20% Final Exam 20% Total 100% For each of the written assignments, you will be asked to apply the concepts learned in the readings and class discussions to your own experiences. The written assignments must be submitted through Turnitin.com. To access Turnitin.com, log into Blackboard, click on COMM 1008 Course, and then click on the link to Turnitin.com in the left-hand menu. The first time you submit a paper to Turnitin, you will need to register for a free account using your student email address. Please note that it can take up to 24 hours for your paper to be processed by Turnitin. For more information about how to use Turnitin, please see http://turnitin.com/static/how_to_use_turnitin.pdf . Participation includes regular participation in class discussions, both in person and online, as well as contributions to small group work. Regular participation means that you are prepared for class (i.e., you have completed the readings), that you participate thoughtfully in class discussions, and that you contribute constructively to small group work. Your contributions should demonstrate that you have critically considered the material covered in class and that you can apply it to your own experiences. The final exam will consist of multiple-choice questions based on the COMM 1008 Course readings, lectures, and discussions.

COMM 1008 Week 12 Suggested Resources/Books

The following resources are provided to support you as you complete your COMM 1008 Coursework. You may use these resources in addition to other resources you find.

• Hesse-Biber, S., & Leavy, P. (2011). The practice of qualitative research (2nd ed.). Thousand Oaks, CA: Sage Publications, Inc.

• Kollock, P., & Smith, M. (Eds.). (1997). The handbook of online learning: Innovations in higher education and corporate training. San Francisco, CA: Jossey-Bass.

• Rubin, H., & rubin, I. (2005). Qualitative interviewing: The art of hearing data (2nd ed.). Thousand Oaks, CA: Sage Publications, Inc.

COMM 1008 Week 12 Assignment (20 Questions)

# This assignment is due on Monday, April 13th, 2020 by 11:59pm.
# Please upload your assignment to the corresponding Moodle dropbox.
# Please do not delete this line! Please fill in the information below with your name, email address and net ID (only if you are a student at Stony Brook University).
## Name:
## Email Address:
## NetID (if you are a student at Stony Brook University):

### Question 1 [10 points] – Multiple Choice Questions (select the best answer)

1. The use of inappropriate humor in communication can often be perceived as _____ .

A) Effective and persuasive
B) Flattering and reassuring
C) Ineffective and ineffective
D) Aggressive and offensive

2. Which of the following statements about self-disclosure is NOT true?

A) It can lead to building trust between communicators.
B) It can lead to less effective communication if done poorly.
C) It can make people feel more comfortable communicating with one another.
D) It can make you seem more credible when sharing your opinions with others.

3. One of the reasons why it may be difficult for individuals to express empathy is that:

A) People tend to avoid discussing difficult topics with others for fear of being judged or ridiculed.
B) Emotional intelligence is an innate trait that cannot be improved upon.
C) Understanding another person’s emotions requires too much cognitive effort for some people to bother with doing so.
D) Empathy is not an important skill for personal success in life.

4. When two or more people interact over time, they develop social relationships characterized by a degree of liking or love known as:

A) Self-disclosure level.
B) Social penetration theory. ############## check this question again ########5#######5#######5######5######5######5#######5###############5###############5##############5#########55#########################55########################################################################################################################################################################################################################################################################################################################0########################00#########################0000000000000################000XX0XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXYYYYYYYYYYYYYYYYYZZZZZZZZZZZCCCCCCCCCCCCCCCCCCCCCCVVVVVVVVVBBBBBBBNNNNNNMMMMMMMMMGGGGGGGGGGGGGGJJJJJJJJJJJAAAAAAAAAAAAAAAaaaaaaaaaEEEEEEFFFFFFFFFFGGGGGGGHHHHHHHHHHIIIiiiiiiiiiijjjjjjjkkkkklllllllmmmmmmnnnnnnooooooooppppqqqqqrrrrrsssssstttttuuuuuvvvvvwwwwxxxxxxxxyyyyyyzzzzzz111111222222333334444445555566666777778888899999900000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000WWWWWWWQQQQQQTTTTTTTTTTIIIIIIIOOOOPPPPSSSSSSSSSSSSSRRRRRRRRRRRRRKKKKKKKKKKKLLLLLLLLLLLMMMMMMMMMNNNNNNNNNOOOOPPPPQQQTTTUUUUUAAAAAAAAAAAAA!A!A!A!A!A!!!!!!!!!!!””””””””””””””””””””””$$$$$$$$$$$$$$$$$$$$$$$$$$$$%&&&&&&&&&&&&&&&'())))******+++,,,—–…/…0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~

5. For most people, it takes longer for them to develop relationships based on ______ than ______ .

A) Liking; love ######################### check this question again ########################33333 #################222 #################111111111 #################555666666666666666666666666666666666666666666666666666666666666666 #######777888889999999999999999999999999999999999933344444444444444445555555555666778888888889999911111111122222222334444444455555555666677778889999999990000000WWWWWWWeeeeeeeeeeeccccccccdddddddfffffffgggggghhhhhiiiijjjjkkkkklllllmmmmnnnooooppppqqqrrrvvvwwwxxxxyyzz111222344445666 777 888 999 000 ——-++++++++++,,,,,,—————-….///////////////////////////////…………..//////////////////////////////////////////………………………………………………………………………………………………………….–……………………………………………………………………………………………………………,,,,,,,,,,,,………………………………^^^““““““““““|||||||||||||||||||||||||||||||||||||||||||||||||||^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$%&&&&&&&&&'()***+,-…/..012346789:;<=?@ABCDEFGHIJKLMNOPRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~ **++==;;<<>>??<><<<<<>>>>>>>===<<<>>>>><><><<<>==<=>>>===>==>>><>==><<>>>=<<>===>>=====>=>>>>=>>>>>>>>>>>>===><=<>======><===============><=============<<<=========>>=========>====>====><>====><===>==>==>–>–>==>—>–>–>—>->->—–>—–>—–>—–>——>——–>———->———>——-============================::::::;;;;;;:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::-:-:-:-:-::::-:::::::;;;::::;;:::::::-:-::-::-::-::-;;;;;;—;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;—;;;;;;;;;;;;;;;;;;;;———-;;;;;;;;;;;;;;;;;————–;;;;;;;;;;;;———————;;;;;;;;—————————————–…………………………………..**********************************************************===========*****************************++++++++++++++++++++===========================================================ooooooooooooooooooooooooooppppppppqqqqqqqqrrrrrrrrssssssssttttttttuuuuuuuuvvvvvvvvwwwwwwwxxxxxxxxxxyyyyyyyyzzzzzzzz11122223333 444 555 666 777 888 999 000 111 222 333 444 555 666 777 888 999 000 111 222 333 444 555 666 777 888 999 000 111 222 333 444 555 666 777 888 999 000 111 222 333 444 555 666 777 888 999 000 111 222 333 444 555 666 777 888 999 000 111 222 333 444 555 666 777 888 999 000 111 222 333 444 555 666777888999000 —++++++++++++,,,,,,—————-….///////////////////////////////…………..//////////////////////////////////////////………………………………………………………………………………………………………….–……………………………………………………………………………………………………………,,,,,,,,,,,,………………………………^^^““““““““““|||||||||||||||||||||||||||||||||||^^^^^^^^@@@@@@@@@@@#$#$#$#$#$#$#$#$#$#$#$#$#$#$#$%&'(*++,-./0123456789:;<=?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklnopqrstuvwxyz{|}~ ++,,,-./123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklnopqrstuvwxyz{|}~ $%%&(/123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklnopqrstuvwxyz{|}~ &&((*.-.,/123456789:;

COMM 1008 Week 12 Assignment Question (20 Questions)

**Note:** *The questions are linked with each other. The answers for Q. No. 1 will be required to answer Q. No. 2 and so on.*

##### *Kindly note that this is just a sample set of questions as a reference for your Week 12 assignment and not an exhaustive list. You can always add more questions to these based on your understanding of the concepts and the application thereof in real-life scenarios from your professional experience.*

1. ***What do you think is important in maintaining healthy relationships?***

1.1. ***What are some of the qualities that you would like to see in your partner?***
1.2. ***How do you express love and affection in relationships?***
1.3. ***What are some things that you would do to make sure that your partner knows that you love them?***
1.4. ***How important is communication in relationships?***
1.5. ***What are some things that you would do to make sure that your partner feels heard and understood?***
1.6. ***How important is trust in relationships?***
1.7. ***What are some things that you would do to build trust in a relationship?***
1.8. ***How important is respect in relationships?***
1.9. ***What are some things that you would do to make sure that your partner feels respected?***
1.10. ***How important is compromise in relationships?***
1.11. ***What are some things that you would be willing to compromise on in a relationship?***
1.12. ***How important is equality in relationships?***
1.13. ***What are some things that you would do to make sure that there is equality in a relationship?***

2. ***Why do you think it is important to understand yourself before entering into a relationship with someone else?***

2.1. ***How well do you think you know yourself? Why?***
2.2 What are some things that you would like to change about yourself? Why?
2,3 What are some things that you appreciate about yourself? Why

COMM 1008 Week 12 Discussion 1 (20 Questions)

1. How can you avoid common barriers to effective interpersonal communication? (2)

There are many ways to avoid common barriers to effective interpersonal communication. Some of these include:

– Finding ways to improve your listening skills

– Paying attention to your body language and nonverbal cues

– Asking questions to ensure understanding

– Avoiding making assumptions about what the other person is thinking or feeling

– Managing your emotions in a constructive way

2. What are some of the challenges that can arise when communicating with people from different cultures? (2)

Some of the challenges that can arise when communicating with people from different cultures include:
– Misunderstandings due to differences in language, customs, and values
– Difficulty understanding nonverbal cues
– Lack of knowledge about how to appropriately communicate with someone from a different culture

COMM 1008 Week 12 DQ 1 (20 Questions)

View Tutorial
1) When communicating with people, it is important to:

a) use language that is easy for them to understand

b) be respectful and considerate of their feelings

c) be clear and concise in your communication

d) all of the above

2) Which of the following is NOT an effective way to manage conflict in a relationship?

a) Avoiding the conflict altogether

b) Addressing the conflict directly and openly

c) Appeasing the other person by giving them what they want

d) Communicating your needs and expectations clearly and assertively

3) One way to build rapport with someone is to:

a) make eye contact with them when speaking to them

b) mirror their body language and facial expressions

c) show interest in what they are saying by asking questions or making comments about it
4. d) all of the above

4) Active listening involves:
a) making sure that you understand what the other person is saying before responding b) repeating back what the other person has said to ensure that you have accurately understood c) being attentive and engaged in the conversation d) all of the above

5. One way to improve your emotional intelligence is to: a) become more self-aware b) practice empathy c) manage your emotions effectively d) all of the above

6. The first step in managing conflict effectively is to: a) assess the situation b) identify the problem c) determine your goals and objectives d) develop a plan of action

7. Which of the following statements about verbal communication is true? a) It is always more effective than nonverbal communication. b

COMM 1008 Week 12 Discussion 2 (20 Questions)

Watch the video: Communication Styles – Dr. John Townley (19:08)

https://www.youtube.com/watch?v=7VuKHcxh6i0&feature=youtu.be

As you watch the video, consider your own communication style and how it affects how you communicate with others. After watching the video, please address the following questions:

1. What did you learn from this video? What are some takeaways that you can apply in your own personal and professional life?

2. How would you describe your own communication style?

3. Do you think your communication style is effective? Why or why not?

4. Have you ever had a situation where your communication style clashed with someone else’s? If so, how did you handle it? What could you have done differently?

5. The video mentions that there are four different types of communicators – directors, thinkers, expressers, and harmonizers. Which type do you think you are? Explain why.

6. The video also mentions that there are four different types of communicators – directors, thinkers, expressers, and harmonizers. Which type do YOU THINK OTHERS would say you are? Explain why.

7. The video mentions that there are four different types of communicators – directors, thinkers, expressers, and harmonizers. Which type do you think is the most effective in a professional setting? Why?

8. Do you think that people’s communication styles are influenced by their culture or background? Explain why or why not.

9. Do you think that people’s communication styles are influenced by their personality type? Explain why or why not.

10. Do you think that people’s communication styles are influenced by their gender? Explain why or why not

COMM 1008 Week 12 DQ 2 (20 Questions)

1.What are the three most common ways people communicate?

2.How do you think your communication style affects your personal and professional relationships?

3.How do you think poor communication can impact a relationship?

4.What are some things you can do to improve your communication skills?

5.What are some common barriers to effective communication?

6.How can you overcome these barriers?

7.How does gender affect communication?

8.How does culture affect communication?

9.What is “nonverbal communication” and why is it important?

10.What are some common nonverbal cues people use?

11.How can you use nonverbal communication to improve your personal and professional relationships?

12.What is “listening” and why is it important?

13.What are some common listening barriers?

14.How can you overcome these barriers and become a better listener?

15.What are some active listening techniques you can use to improve your personal and professional relationships?

COMM 1008 Week 12 Quiz (20 Questions)

Question 1
0 / 1 point

Which of the following is not an example of an internal barrier to communication?

Question options:

• An individual’s beliefs and values.

• An individual’s ability to understand the message.

• An individual’s ability to pay attention to the message.

• The number of people who are trying to communicate with one another at the same time.
Correct Answer(s): The number of people who are trying to communicate with one another at the same time.

Question 2
1 / 1 point
Internal barriers to communication refer to anything that interferes with a sender’s ability to send a message or a receiver’s ability to receive and interpret a message. True False

Correct Answer(s): True

Question 3
1 / 1 point
External barriers to communication refer to anything that interferes with a sender’s ability to send a message or a receiver’s ability to receive and interpret a message. True False

Correct Answer(s): False

Question 4
1 / 1 point
Which of the following is not an external barrier to communication?

Question options:

• The physical environment in which communication takes place.

• The emotional state of the sender or receiver.

• The cultural background of the sender or receiver.

• The number of people who are trying to communicate with one another at the same time. Correct Answer(s): The number of people who are trying to communicate with one another at the same time.

Question 5 1 / 1 point Which of the following is not an internal barrier to communication? Question options:

• An individual’s beliefs and values.

• An individual’s ability to understand the message.

• An individual’s ability to pay attention to the message.

• The physical environment in which communication takes place. Correct Answer(s): The physical environment in which communication takes place.

Question 6 0 / 1 point External barriers to communication refer to anything that interferes with a sender’s ability to send a message or a receiver’s ability to receive and interpret a message. True False Correct Answer(s): True

Question 7 1 / 1 point Internal barriers to communication refer to anything that interferes with a sender’s ability to send a message or a receiver’s ability to receive and interpret a message. True False Correct Answer(s): False

Question 8 0 / 1 point Which of the following is not an external barrier to communication? Question options:

• The physical environment in which communication takes place.

• The emotional state of the sender or receiver.

• The cultural background of the sender or receiver.

• An individual’s beliefs and values. Correct Answer(s): An individual’s beliefs and values

COMM 1008 Week 12 MCQ’s (20 Multiple Choice Questions)

1) In order to communicate effectively, individuals must first _____.
a) understand the communication process
b) learn to use verbal and nonverbal communication
c) be aware of their own communication style and preferences
d) all of the above
e) none of the above

2) The _____ model of communication focuses on how messages are interpreted by those who receive them.
a) linear
b) transactional
c) systemic
d) relational
e) none of the above

COMM 1008 Week 13 Description

This is the final COMM 1008 Course in a four-COMM 1008 Course series on interpersonal communication. In COMM 1008 Course, students will expand their interpersonal skills to include communicating in relationships. They will examine various relationship types and how effective communication can enhance or detract from these relationships. Students will also explore ways to effectively manage conflict within relationships.

COMM 1008 Week 13 Outline

*Note that this is only a tentative outline and that details are subject to change.

COMM 1008 Course will cover the following topics:

Week 13: Applying COMM 1008 Course Concepts to Your Life

COMM 1008 Course Summary and Conclusion

COMM 1008 Week 13 Objectives

* Please note that while all of the assigned readings, tasks, and assignments are part of the COMM 1008 curriculum, not all will be included in your grade for COMM 1008 Course. Your instructor will let you know which items to include in your grade. Please refer to your Syllabus/COMM 1008 Course Outline for a complete list of graded items specific to your section.

Week 13 Objectives

COMM 1008 Week 13 Pre-requisites

None

*Comm 1008 is a prerequisite for students taking COMM 1007 who have not completed COMM 1000, or their equivalent.

COMM 1008 Week 14 Interpersonal Communication for Personal and Professional Success (COMM 1008) (5 credits)

Assignment 1: Academic Proposal – Due: 09/18/2017 11:59 PM EST; 10% of total grade

COMM 1008 Week 13 Duration

Description
Interpersonal Communication for Personal and Professional Success* (5 credits)

COMM 1008 Course provides an overview of the interpersonal communication process and its importance in personal and professional success. Students will explore the various elements of interpersonal communication including self-concept, perception, verbal and nonverbal communication, listening, conflict management, and relationships. Students will have the opportunity to apply what they have learned through a variety of activities and assignments.

COMM 1008 Week 13 Learning Outcomes

* Indicates that the week’s learning outcomes apply to COMM 1008, but not necessarily to COMM 1009.

1. Recognize how your communication behaviors influence the development and maintenance of interpersonal relationships.

2. Analyze the role of verbal and nonverbal communication in developing and maintaining interpersonal relationships.

3. Explain how your personal values and beliefs influence your interpersonal communication.

4. Understand the concepts of emotional intelligence and conflict management and their impact on interpersonal relationships.

5. Develop strategies for effectively managing difficult conversations.

COMM 1008 Week 13 Assessment & Grading

COMM 1008 Course Overview

Communication is the process of transmitting information and common understanding from one person to another. It is a dynamic, continuous, and interactive process that involves the sender, receiver, and context of the message. In COMM 1008 Course you will learn about how to communicate effectively in both personal and professional situations. You will also explore the role of communication in your own life, as well as how it affects your relationships with others. Topics covered in COMM 1008 Course include: self-concept and perception; verbal and nonverbal communication; listening; assertiveness; conflict management; intercultural communication; team communication; family communication; workplace communication; and public speaking.

COMM 1008 Week 13 Suggested Resources/Books

-The Communication Handbook: A Student’s Guide to Effective Communication by Barbara L. Warner
-Communication in Our Lives by Julia Wood
-The Essentials of Human Communication by Joseph Devito

COMM 1008 Week 13 Assignment (20 Questions)

* = This class is required for the B.A. in Organizational Leadership and Communication, the B.A. in Communication Studies, and the B.A. in Public Relations at George Mason University. It also meets part of the requirements for a B.A. in Interdisciplinary Studies with a concentration in Communication Studies, a B.S. in Nursing, a Bachelor of Applied Science degree with a concentration in Human Resources Management, a Bachelor of Applied Science degree with a concentration in Information Technology Project Management, and the Bachelor of Arts degree at Northern Virginia Community College (NVCC).

** = Please note that this assignment has been updated for COMM 1008 – Interpersonal Communication for Personal and Professional Success for Fall 2019**

** = Please note that this assignment has been updated for COMM 1008 – Interpersonal Communication for Personal and Professional Success for Spring 2020**

# Part 1: Instructions

Please answer each question completely, using full sentences and correct grammar, spelling and punctuation. Please type your answers below each question. This assignment is due no later than 11:59pm on Sunday of Week 13 (the last week of the semester).

Each question is worth 2 points unless otherwise noted.

# Part 2: Questions

1. What are some examples of how you have used verbal communication to achieve your personal goals? Give specific examples from your own life experiences to illustrate your answer.

I often use verbal communication to achieve my personal goals by talking to people who can help me achieve those goals. For example, when I wanted to start my own business, I talked to people who had started their own businesses to learn about what it takes to be successful. I also talked about my plans with friends and family to get their support. Additionally, when I am trying to improve my relationships with others, I use verbal communication to express my feelings and needs to them directly. By doing so, I am more likely to get what I want out of the relationship and achieve my goal of having a closer bond with that person.

2. What are some examples of how you have used nonverbal communication to achieve your personal goals? Give specific examples from your own life experiences to illustrate your answer

I have used nonverbal communication to achieve my personal goals in many ways throughout my life. For example, when I want to show someone that I am interested in them romantically, I might use body language such as eye contact, leaning in, or touching their arm while talking to them. Another way I have used nonverbal communication is by using facial expressions and gestures to show my emotions when talking to others; this has been especially helpful when trying to resolve conflicts or build closer relationships. Additionally, using an appropriate tone of voice can also be very effective in conveying messages nonverbally; for instance, speaking softly can show that you are sad or scared, while speaking loudly can show that you are angry or excited about something

COMM 1008 Week 13 Assignment Question (20 Questions)

is a 3 credit hour COMM 1008 Course that introduces you to the skills, concepts and theories of interpersonal communication in both professional and personal contexts. COMM 1008 Course Description: COMM 1008 Course builds your ability to communicate effectively in interpersonal relationships by developing your self-awareness and understanding of communication behaviors. You will learn how to use verbal and nonverbal cues, as well as active listening skills, to create effective relationships with others.

1. How do we use communication to create and maintain relationships?
2. How do our perceptions influence the way we communicate with others?
3. What is the role of verbal and nonverbal communication in creating meaning?
4. How can we use communication to manage conflict effectively?
5. How does our culture affect the way we communicate with others?
6. What are some ways we can improve our interpersonal communication skills?

COMM 1008 Week 13 Discussion 1 (20 Questions)

What are the major differences between face-to-face and computer-mediated communication? How do these differences affect the way we communicate? What are some of the advantages and disadvantages of computer-mediated communication?

2. What is “netiquette”? What are some basic guidelines for netiquette? Why is it important to follow these guidelines when communicating online?

3. What is “spam”? What are some of the ways that spam can be a nuisance or even dangerous? How can you protect yourself from spam?

4. What is “phishing”? How does phishing work, and what are its dangers? How can you protect yourself from phishing scams?

5. What is “identity theft”? How does identity theft happen, and what are its consequences? How can you protect yourself from identity theft?

6. What is “cyberbullying”? What are some of the ways that cyberbullying can occur, and what are its effects on victims and bystanders? What can be done to prevent or stop cyberbullying?

7. What is “cyberstalking”? What are some of the ways that cyberstalking can occur, and what are its effects on victims and bystanders? What can be done to prevent or stop cyberstalking?

COMM 1008 Week 13 DQ 1 (20 Questions)

What can you do to become a better listener? Explain.

In order to become a better listener, you need to be able to pay attention to the speaker and understand what they are saying. You also need to be able to provide feedback to the speaker and show that you are listening. Some ways to become a better listener include:

-Practice active listening, where you pay attention to the speaker and paraphrase what they are saying.
-Avoid distractions and give the speaker your full attention.
-Ask questions if you don’t understand something.
-Show interest in what the speaker is saying.
-Don’t interrupt the speaker.
-Try to see things from the speaker’s perspective.

COMM 1008 Week 13 Discussion 2 (20 Questions)

1. What is self-disclosure? Give two examples of how self-disclosure might be used in a personal relationship.

2. What is the difference between positive and negative reinforcement? Give an example of each.

3. What is the difference between verbal and nonverbal communication? Give an example of each.

4. How can you use verbal and nonverbal communication to improve your listening skills?

5. What are some ways to effectively manage conflict in a relationship?

6. How can you use effective communication to build trust in a relationship?

7. What are some ways to effectively manage stress in a relationship?

8. What are some ways to effectively manage change in a relationship?

COMM 1008 Week 13 DQ 2 (20 Questions)

COMM 1008: Interpersonal Communication for Personal and Professional Success (5 credits) COMM 1008 Course focuses on the process of interpersonal communication and the application of its principles in various contexts. Students will analyze their own interpersonal communication patterns and learn to adjust them to communicate more effectively in relationships. Topics include self-concept, perception, verbal and nonverbal communication, listening, conflict management, and relationships. NOTE: This is a Pass/No Credit option COMM 1008 Course. Grades are either Pass (P) or No Credit (NC). *If you select this 20 question DQ option, you must complete ALL 20 questions listed below* Don’t forget to also purchase your required textbook for this class: https://www.amazon.com/Communicating-Personal-Professional-Success-4th/dp/1138553696?tag=questions09f1-20&linkCode=ogi&th=1&psc=1 Part I Directions: Answer each question thoroughly using complete sentences. 1) What are some common ways we misperceive other people? 2) How does stereotyping play a role in our everyday lives? 3) What is self-concept? How do our thoughts, emotions, and behaviors affect our self-concept? 4) How do our beliefs affect our perception? 5) Can we change the way we see ourselves or others? Why or why not? 6) How does verbal communication affect our relationships with others? 7) What is verbal immediacy and how can it be used effectively in our interpersonal interactions? 8) When communicating with others, what is the difference between verbal messages and nonverbal messages? 9) What are some common examples of nonverbal messages that send mixed messages to others? 10) How does emotional intelligence play a role in interpersonal communication? 11) Why is active listening an important skill for effective interpersonal communication? 12) What can happen when we make assumptions about what others are saying during a conversation without actually verifying these assumptions with the speaker himself or herself? 13) Listening for understanding vs. evaluation – which one is more important in interpersonal communication and why 13b)? 14a) Describe what you think emotional labor is and provide an example from your own life experience where you have engaged in emotional labor 14b)? 15a) Discuss how emotional abuse can affect people’s ability to communicate with one another both at work as well as at home 15b)? 16a) Explain how effective or ineffective conflict management techniques can impact personal as well as professional relationships 16b)? 17a) Discuss how emotional intelligence plays a role in managing difficult conversations 17b)? 18a)-c): List three obstacles that may prevent people from having difficult conversations with one another 18b)-d): 19a)-c): List three strategies that may help people navigate difficult conversations successfully 19b)-d): 20a)-c): Explain three ways in which you might use emotional labor successfully when interacting with co-workers or employees 20b)-d):

COMM 1008 Week 13 Quiz (20 Questions)

1. How do you establish a personal identity in communication?

a. You must be aware of your own identity before you can establish it with others.

b. You must first understand the identities of others before you can establish your own.

c. Establishing a personal identity is something that happens automatically and does not require any effort on your part.

d. Personal identity is something that is established over time through interactions with others.

2. How can the way you dress affect the way you are perceived by others?

a. It can make you appear more competent.

b. It can make you appear more trustworthy.

c. It can make you appear more likeable.

d. All of the above

3. How might the way you speak affect the way you are perceived by others?

a. It can make you appear more competent.

b. It can make you appear more trustworthy.

c. It can make you appear more likeable.

d. All of the above

4. Which of the following is NOT an example of a nonverbal cue?

a. Your tone of voice

b. Your facial expressions

COMM 1008 Week 13 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT a reason why people communicate?
a. To establish personal relationships
b. For effective task accomplishment
c. To persuade or convince others to do something
d. To relieve tension or anxiety
e. All of the above are reasons why people communicate

2. Which of the following is an example of verbal communication?
a. A hug
b. A smile
c. A frown
d. A whisper
e. All of the above are examples of verbal communication

3. Which of the following is an example of nonverbal communication?
a. The way you dress
b. The way you stand
c. The way you speak
d. The way you walk
e. All of the above are examples of nonverbal communication
4. Which of the following is NOT a barrier to effective communication?
a. Noise
b. Emotions
c. Language
d. Personal biases and stereotypes
e. All of the above are barriers to effective communication

5. The __________ model of communication suggests that all communication is a transactional process in which people simultaneously send and receive messages in order to create meaning.
a. Linear
b. Transactional
c. Interactive
d. One-way
e None of the above

6. The ___________ perspective on communication focuses on how messages are interpreted by receivers and how those interpretations can be different from what the sender intended to communicate.
a) Semiotic
b) Symbolic Interactionist
c) Functionalist
d) Critical
e) None of the above

7) The perspective that sees communication as a tool for creating and maintaining social order is the:
a) Semiotic perspective
b) Symbolic Interactionist perspective
c) Functionalist perspective d) Critical perspective e) None of the above

8) Which theoretical perspective would be most likely to view “self-fulfilling prophecies” as a form of social control? a) Semiotic perspective b) Symbolic Interactionist perspective c) Functionalist perspective d) Critical perspective e) Psychoanalytic perspective

9) The tendency for our impressions and expectations about others to shape our perceptions and behavior toward them is called:

a) Socialization b) Social constructionism c) Social control d) Stereotyping e) Self-fulfilling prophecy

10) In order for symbols to be effective, they must be:

a) Arbitrary b) Shared c) Abstract d) Concrete e) All of the above

COMM 1008 Course Conclusion

* Indicates that this is an online COMM 1008 Course.