COMM 1004C – Interpersonal Communication* (5 credits) Exclusive Course Details

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COMM 1004C Course Introduction

COMM 1004C Course is designed to equip students with the interpersonal communication skills necessary for successful living in a diverse and technology-driven world. The COMM 1004C Course will help students develop a greater understanding of self and others, and of the principles governing effective interpersonal communication. Through in-class activities, exercises, and assignments, students will be able to analyze and apply key concepts in interpersonal communication in their everyday lives. Students will also have opportunities to enhance their own interpersonal communication skills by engaging in various interactive experiences within the classroom. COMM 1004C Course has been evaluated and recommended by the Canadian Institute of Management (CIM) for 5 Professional Development credits towards their Certified in Management (C.I.M.) designation.

COMM 1004C Course Description

COMM 1004C Course examines interpersonal communication, with a focus on the nature of relationships and how messages are communicated and interpreted within the context of these relationships. Various theories of communication will be explored, along with their practical applications to communication in families, friendships, intimate relationships, and work settings. You will also examine how gender, culture, and technology affect the ways we communicate with others.

Universities Offering the COMM 1004C Course

*This is a half COMM 1004C Course, with five credits.

Algonquin College

Brock University

Capilano University

Carleton University

Centennial College

Collège Boréal (French)

Conestoga College Institute of Technology and Advanced Learning

Durham College of Applied Arts and Technology (COMM-1030) – Interpersonal Communication Skills for Business Professionals or COMM-1112 – Personal Selling: Principles and Techniques or COMM-1119 – Sales Management or COMM-1121 – Service Marketing or COMM-1122 – Sales Promotion Techniques or COMM-1123 – Service Marketing Strategies or COMM-1127 – Professional Selling Practices or COMM-1128 – Customer Relationship Management (CRM) or COMM-1129 – Direct Response Marketing & Fundraising Strategies. Available in both French and English. Please check your program requirements to ensure which language you are required to take COMM 1004C Course in. Please note that a minimum grade of C is required in COMM 1004C Course. For further information, please visit the French website by clicking here. Otherwise, please contact the Registrar’s Office at 416-289-5000 Ext 3201 for further clarification.

COMM 1004C Course Outline

*By [Dr. Paul Orlikow](https://www.wlu.ca/faculty-profiles/1117/paul-orlikow)*

## Introduction

Welcome to COMM 1004C, Interpersonal Communication. COMM 1004C Course is an exploration of the “natural” communication that occurs in relationships. Throughout COMM 1004C Course we will explore the various elements that affect interpersonal communication and you will develop a greater understanding of your own communication style as well as techniques to improve your ability to communicate with others more effectively. You will also be challenged to examine and critically analyze how various aspects of our social context (e.g., family, gender, culture, media) influence our ability to communicate in relationships with others. COMM 1004C Course is organized into five modules: Module 1 explores the fundamental concepts of interpersonal communication; Module 2 introduces the major theories used by scholars to understand how interpersonal communication functions; Module 3 addresses how language and nonverbal messages are used to interact in relationships; Module 4 investigates how various aspects of our social context impact our ability to communicate; and, finally, Module 5 explores ways that we can enhance our ability to communicate more effectively in personal relationships. In each module you will be engaged in a number of activities designed to help you develop greater knowledge about interpersonal communication, the research literature and your own interpersonal behaviour (i.e., self-reflection). I look forward to having you in class!

## Learning Outcomes for COMM 1004C – Interpersonal Communication (5 credits)

The following learning outcomes have been developed for COMM 1004C – Interpersonal Communication:
1. Understand fundamental concepts related to interpersonal communication including: perception, self-concept, identity management, self-disclosure, emotional messages and empathy;
2. Understand major theories used by scholars to explain how interpersonal communication functions including: Social Penetration Theory, Relational Dialectics Theory and Social Exchange Theory;
3. Analyze how language and nonverbal messages are used in relationships including: verbal and nonverbal immediacy behaviours, verbal and nonverbal relational maintenance behaviours;
4. Analyze how various aspects of our social context impact our ability to communicate including: family influences on communication patterns, culture and gender influences on communication patterns; and
5. Understand ways that we can enhance our ability to communicate more effectively in personal relationships including: active listening skills, conflict management skills and emotional intelligence skills.

[Module 1](../../tree/master/Module%201) [Module 2](../../tree/master/Module%202) [Module 3](../../tree/master/Module%203) [Module 4](../../tree/master/Module%204) [Module 5](../../tree/master/Module%205)

COMM 1004C Course Objectives

Unit 1 – Understanding Communication

Theories of interpersonal communication

Communication barriers and processes

Ethics in interpersonal communication

Unit 2 – Self-Concept and Perception in Interpersonal Communication

Self-concept and perception in the communication process
/* COMMENTED OUT FOR LACK OF SPACE

Unit 3 – Nonverbal Communication in Interpersonal Relationships

The role of nonverbal communication in the development and maintenance of interpersonal relationships

Unit 4 – Listening Skills in Interpersonal Communication

The role of listening in the communication process

Unit 5 – Verbal Messages in Interpersonal Communication

The role of verbal messages in the development and maintenance of interpersonal relationships

Unit 6 – Conflict Management in Interpersonal Communication

Conflict management strategies for resolving interpersonal conflicts

COMM 1004C Course Pre-requisites

*Note: The COMM 1004C Course prerequisites for COMM 1004C – Interpersonal Communication are currently under review. Please check back soon for updates.

COMM 1004C Course Duration & Credits

This is a five-credit online COMM 1004C Course. You will have 10 weeks to complete the COMM 1004C Course.

COMM 1004C Course Learning Outcomes

1. Analyze the impact of interpersonal communication in one’s life.

2. Develop an understanding of self and others as communicators.

3. Understand the role of verbal and nonverbal messages in interpersonal relationships.

4. Demonstrate effective interpersonal communication skills.

COMM 1004C Course Assessment & Grading Criteria

*Assessment and grading criteria are subject to change. Please refer to the syllabus or contact your instructor for specific grading requirements.

INTERPERSONAL COMMUNICATION ASSIGNMENT

(50%)

Describe how interpersonal communication affects your life. To address this, you will need to write a 5-page paper (double-spaced) addressing each of the following questions:

1. How do you use interpersonal communication in your personal life? Provide examples of how you use interpersonal communication to interact with family members, friends, or others. Be sure to talk about how you use these skills to build relationships with others.

2. How does interpersonal communication affect your professional life? Provide examples of how you use interpersonal communication in the workplace. Be sure to talk about how these skills help you build relationships and interact with co-workers or clients/customers.

3. Have you ever experienced any challenges when communicating with others? If so, provide examples of these challenges and describe what you did to overcome them. (Be sure not to describe a time when there was a misunderstanding due to poor listening skills.)

4. Have you ever been part of a conflict situation that required mediation? If so, describe this experience and discuss what mediation strategies were used during this process. What could have been done differently? What did you learn from this experience?

COMM 1004C Course Fact Sheet

COMM 1004C Course Title: Interpersonal Communication* (5 credits)

Instructor(s):

Description: The COMM 1004C Course examines the process of interpersonal communication and provides an opportunity to develop communication skills. Topics include verbal and nonverbal communication, self-concept, perception, listening, conflict management, and relationships. Students will have the opportunity to apply these concepts through in-class activities and out-of-class assignments.

Prerequisites:

COMM 1004C is a 5 credit COMM 1004C Course that is open to all students. There are no prerequisites for COMM 1004C Course.

COMM 1004C Course Delivery Modes

* COMM 1004C Course is not eligible for Distance Studies COMM 1004C Courses.

COMM 1004C Course Faculty Qualifications

Faculty must hold a minimum of a Master’s degree in Communication or closely related field.

COMM 1004C Course Syllabus

*The COMM 1004C Course Syllabus is subject to change at the discretion of the instructor.

COMM 1004C Course Description: COMM 1004C Course is designed to increase your knowledge and understanding of interpersonal communication. You will learn about the basic concepts and principles of interpersonal communication, as well as how to apply these concepts and principles to your personal life. You will also have the opportunity to practice and improve your interpersonal communication skills.

COMM 1004C Course Learning Outcomes: Upon successful completion of COMM 1004C Course, students will be able to: 1. Understand the basic concepts and principles of interpersonal communication; 2. Apply the concepts and principles of interpersonal communication to their personal lives; 3. Develop and improve their interpersonal communication skills; 4. Understand the role that culture plays in interpersonal communication; 5. Understand the impact that technology has on interpersonal communication; and 6. Understand the challenges that people face when communicating with others.

COMM 1004C Course Texts and Materials:
– Interpersonal Communication: Everyday Encounters, 7th edition, by Julia T. Wood (Required)
– A Writer’s Reference, 8th edition, by Diana Hacker (Required)
– Communication in a Digital Age, 2nd edition by Deborah Tannen (Required)
– The Little, Brown Compact Handbook with Exercises, 8th edition, by Jane E. Aaron (Required)
– MySearchLab with eText (Required) – This can be purchased from the publisher through the Humber College Bookstore website or directly from Pearson MyLab & Mastering at http://www.mysearchlab.com
– The following materials will be available on Blackboard: COMM 1004C Course Outline, Lecture Notes, Assignments, Rubrics

Suggested COMM 1004C Course Resources/Books

1. Essential Study Skills, 6th Edition by Kathleen T. McWhorter

2. The Everyday Writer, 6th Edition by Andrea A. Lunsford

3. The Little, Brown Compact Handbook, 8th Edition by Jane E. Aaron

COMM 1004C Course Practicum Journal

In this journal, you will be asked to reflect upon your practicum experience and write about what you are learning about interpersonal communication. This is an opportunity for you to integrate theory with practice as well as to explore how your own interpersonal communication skills may have changed as a result of the practicum. You will be asked to complete a total of four journal entries during the term (one per week). The journal entry must be submitted online via Blackboard by the specified deadlines (listed in the COMM 1004C Course schedule). Each journal entry should include a reflection on your understanding of interpersonal communication (based on what you have learned in class) and how your understanding has changed since starting your practicum. As well, each entry should include an application of what you have learned by writing about one specific interaction that occurred during your practicum experience. Your personal observation and experiences from this interaction will form the basis for developing new insights into your own interpersonal communication style. Journal entries must also be submitted by deadline, but may be edited before hand if necessary.

Week One Journal Entry – due Monday, January 9th

My understanding of interpersonal communication has changed quite a bit since I started my practicum experience. I have always considered myself to be a pretty good communicator, but I have realized that there is always room for improvement. I think the biggest thing I have learned so far is the importance of active listening. I am usually pretty good at listening to what others have to say, but I have realized that I can always do better. I also need to work on being more aware of my nonverbal communication, as I tend to fidget when I am nervous or uncomfortable. Overall, I think my biggest challenge will be to remain open-minded and flexible in my interactions with others.

One specific interaction that I would like to discuss occurred during my very first day on the job. I was introduced to a lot of new people and was given a tour of the office. Everyone was very friendly and seemed happy to meet me, but I could tell that they were all busy with their own work. Towards the end of the tour, one of my co-workers took me aside and gave me some advice on how to best approach my work. She told me that it was important to be flexible and open-minded, as things can change quickly in this environment. She also told me to make sure that I communicate clearly and concisely, as there is often a lot of information to process. This advice was very helpful, and it made me realize that even though I consider myself to be a good communicator, there is always room for improvement.

Suggested COMM 1004C Course Resources (Websites, Books, Journal Articles, etc.)

*Note that this is not a comprehensive list of resources, but rather a starting point for your own research.

Websites:

– How to Improve Your Communication Skills (https://www.mindtools.com/pages/article/improve-communication-skills.htm)
– Developing Effective Communication Skills (https://www.skillsyouneed.com/ips/communication-skills.html)
– Interpersonal Communication Skills (https://pantheon.io/docs/ interpersonal – communication – skills/)

Books:

– Interpersonal Communication: Everyday Encounters, 8th edition by Julia T. Wood
– The Essentials of Human Communication, 8th edition by Joseph A. DeVito
– Why We Communicate: An Introduction to Speech and Communication, 2nd edition by Kory Floyd

COMM 1004C Course Project Proposal

**Project Description**: For this project, you will be researching, writing and presenting on a topic related to interpersonal communication. The purpose of the project is for you to develop and demonstrate an understanding of the key concepts, theories and research in interpersonal communication.

Your project will be graded on the following criteria:

– Understanding of key concepts, theories and research in interpersonal communication (30%)
– Use of scholarly sources to support your argument (30%)
– Organization and presentation of material (20%)
– Writing quality (20%)

**Due Dates:**
– Project proposal: March 1st at 11:59pm
– Final project: April 12th at 11:59pm

**Topic Ideas**:
1. How does self-disclosure affect relationships?
2. How do online communication technologies affect relationships?
3. What are the effects of conflict on relationships?
4. How does culture affect interpersonal communication?
5. How do gender differences affect interpersonal communication?

*delete this line and all below before submitting*

COMM 1004C Course Practicum

Communication and Conflict Resolution Practicum (COMM 2005C)

Practicum in Organizational Communication (COMM 3005C)

The above COMM 1004C Courses are the only practicum COMM 1004C Courses that are eligible to be counted towards the MA degree. Please note that if a student completes a practicum outside of these COMM 1004C Courses, they will not receive any academic credit for their work.

Students who are enrolled in the MA in Professional Communication Program are able to take advantage of an internship program with the Canadian Human Rights Commission. Students complete their internship at the CHRC as part of their practicum COMM 1004C Course, COMM 1004C. For more information on this program, please contact the department.

Related COMM 1004C Courses

(COMM 1004C) * COMM 1004C Courses listed may not necessarily offer this major component. Please ensure you check the COMM 1004C Course details.

COMM 1004C Course Listings for COMM 1004C – Interpersonal Communication* (5 credits)

COMM 1004C Course Listings COMM 1004C Course Code Title From To Meeting/Lecture Topic AEMT 2255 Human Factors in Aviation 0500 500 ATR 2203 Teamwork and Leadership in Aviation 0900 950 ATR 3310 Human Factors in Aviation 0900 950 ATR 3401 Teamwork and Leadership in Aviation 0900 950

Midterm Exam

**The midterm exam will be given in class on Wednesday, October 17th.**

The midterm exam will be a multiple choice exam with 50 questions. The midterm will test your knowledge of the concepts discussed in class up to and including lecture on Wednesday, October 10th. The final exam will cover the remaining COMM 1004C Course material. Each question is worth 2 points. The midterm exam is worth 100 points.

You are allowed to use a 3×5 card with notes written on it during the exam. No other materials are allowed during the exam (e.g., books, notebooks, laptops, phones).

If you have a documented disability that requires testing accommodations or if you think you have a disability and require accommodations but have not yet been approved by the Office of Accessibility Resources and Services (OARS), please contact OARS at 415-338-2472 or at [accessibility@sfsu.edu](mailto:accessibility@sfsu.edu) as soon as possible. OARS is located at One Washington Square, Room 133 (bottom floor).

What Should Students Expect to Be Tested from COMM 1004C Course Midterm Exam

Some of the topics that could be covered on the midterm exam for COMM 1004C – Interpersonal Communication (5 credits) include: theories of interpersonal communication, communication strategies, communication climates, relationship development, and conflict management.

How to Prepare for COMM 1004C Course Midterm Exam

1. Understand the COMM 1004C Course material. In order to do well on the midterm exam, you need to have a clear understanding of the COMM 1004C Course material. Make sure you attend all of the lectures and participate in class discussions. If you are having trouble understanding the material, be sure to ask your professor for help.

2. Review your notes. Before the exam, take some time to review your notes from the lectures and class discussions. This will help refresh your memory on key concepts that will be covered on the test.

3. Get plenty of rest. Make sure you get plenty of rest before the exam so that you can be alert and focused when taking it.

4. Eat a healthy meal. Eating a healthy meal before the exam will help you concentrate and do your best.

5. Arrive early to the exam. Arriving early will give you time to relax and focus on the exam before it begins.

Midterm Exam Questions Generated from Top 100 Pages on Bing

–
-1. What is interpersonal communication?
2. What are the types of interpersonal communication?
3. What are the characteristics of interpersonal communication?
4. What is the process of interpersonal communication?
5. How can you improve your interpersonal communication skills?
6. What are some common barriers to effective interpersonal communication?
7. What are some ways to overcome these barriers?
8. What is nonverbal communication, and how does it affect our interactions with others?
9. How can you use body language and other nonverbal cues to communicate effectively?
10. What is active listening, and how can it help you communicate better with others?

Midterm Exam Questions Generated from Top 100 Pages on Google

COMM 1004C Course

1. What is interpersonal communication?

Interpersonal communication is the process of communication between people who are in close proximity to each other, usually face-to-face. It involves the exchange of thoughts, feelings, and messages between two or more people.

2. What are the different types of interpersonal communication?

There are four different types of interpersonal communication: dyadic, small group, public, and mass communication. Dyadic communication is a one-on-one interaction between two people. Small group communication is an interaction among three to ten people. Public communication is an interaction between a speaker and an audience of more than ten people. Mass communication is an interaction between a sender and a large audience through mass media channels such as television, radio, and newspapers.

3. What are the elements of interpersonal communication?

The elements of interpersonal communication are sender, receiver, message, channel, and context. The sender is the person who initiates the communication. The receiver is the person who receives the communication. The message is the information that is being communicated. The channel is the medium through which the message is being communicated. The context is the situation in which the communication takes place.

4. What are the barriers to interpersonal communication?

There are many barriers to interpersonal communication, including physical barriers, emotional barriers, cultural barriers, language barriers, and social barriers. Physical barriers are obstacles that prevent two people from communicating with each other directly, such as a wall or a closed door. Emotional barriers are feelings that prevent two people from communicating with each other openly, such as anger or fear. Cultural barriers are differences in customs or beliefs that prevent two people from understanding each other’s communications. Language barriers are differences in language that prevent two people from understanding each other’s communications. Social barriers are differences in social status or class that prevent two people from interacting with each other freely.

Final Exam

**Rules and Regulations**

1. This is an **open book exam**. You may use your text, your class notes, and any handouts given to you in COMM 1004C Course.
2. This is a **take home exam**. It is due on Friday, August 18th at 11:59 pm. No late exams will be accepted.
3. Please type your answers directly into this document and upload the document to the Moodle page for COMM 1004C Course under Final Exam (found in the Assessments section).
4. The exam is worth a total of 100 marks (10% of your final grade).
5. You have two hours to complete the exam (i.e., until 1:00 pm). Please time yourself!
6. Answer each question by highlighting the correct answer in **bold print** or typing it directly beneath each question (whichever you find easier).

* * *

## Question 1 – Multiple Choice (10 marks)##

1) Which of the following types of communication are most often associated with personal relationships?

*A) transactional communication;*
**B) interpersonal communication;**
C) intrapersonal communication;
D) public communication;

2) All of the following are examples of dyadic relationships EXCEPT:

A) parent-child relationship;
B) supervisor-subordinate relationship;
C) friendships;
**D) family relationships;**

3) When people communicate, they engage in all of the following EXCEPT:

A) sending messages through verbal and nonverbal channels;
B) making themselves understood;
C) managing their impressions of others by adjusting their own behaviour to suit others’ expectations;
**D) reading other people’s minds;**

4) “Communication” refers to all of the following EXCEPT:

A) exchanging information between two or more people who share common goals and purposes; ` ` ` ` B*) using words as symbols to represent ideas or objects; ` ` ` ` C*) interacting with others through verbal and nonverbal channels to achieve mutual understanding;; D*) a process that involves several steps including encoding, sending, receiving, decoding, interpreting and evaluating messages.; 5)* Which one of the following is NOT an important factor that determines whether effective interpersonal communication takes place? A*) The message sender’s ability to encode their message effectively.; B*) The message receiver’s ability to interpret what has been sent.; C*) The speed with which messages are sent.; **D*) The amount of money involved in the communication.;** 6)* After you take this exam today you will likely want some immediate feedback about how well you did.; What would be the best type of feedback for you? A*) Positive reinforcement.; B*) Negative reinforcement.; C)* Punishment.; D)* Extinction.; 7)* When we talk about noise in interpersonal communication we are referring to interference with which aspect(s)? A*) Channel noise.; **B*) Semantic noise.*; C*) Relational noise.; D*) None of these are examples of channel noise.. 8)* Shannon & Weaver’s linear model described communication as taking place along a single line between sender and receiver without being influenced by outside sources., which we refer to as: A *) Linear model;; B *) Interpersonal model;; c *) Mass media model;; d *) Transactional model;; 9)* Which one is NOT a reason why self-disclosure plays such an important role in interpersonal relationships? A *) It facilitates mutual understanding by allowing us to see ourselves from another person’s perspective . B *) It reduces uncertainty by helping us predict how others will behave towards us . c *) It allows us to convey our intentions and motives more accurately , reducing potential misunderstandings d *) It is necessary for developing intimacy.* ; 10)* In order for effective interpersonal communication to take place it must be understandable., clear,. accurate., credible., ambiguous., or convincing.. Which one did I forget? A ) Ambiguous ; b ) Convincing ; c ) Clear ; d ) Accurate.* ; e ) Understandable ; f ) None of these , I didn’t forget anything! 11)* Which ONE statement below about culture is TRUE? A )) Culture refers only to specific behaviours that are unique to certain groups . b )) Culture refers only to values , beliefs , attitudes , customs , traditions , rituals & institutions . c )) Culture shapes our interactions with others but does not determine them .* d )) There is no real difference between “culture” & “subculture” . 12)* As Canada becomes more multicultural our ability as Canadians becomes more limited because: A )) We tend not allow people who don’t fit into mainstream Canadian society into our lives & workplaces . b )) We have become more resistant to change than ever before in our history.* c )) We tend not want deal with cultural differences unless we absolutely have too . d )) We tend not welcome strangers into our country anymore like we used too . 13)) If Justin Bieber were arrested for drunk driving while coming home from an awards ceremony at 3am he would likely blame his drinking on all except one.. A )) The amount he drank.* b )) His driver for getting lost on the way home from the awards ceremony . c )) He would say he drank too much because he was happy after winning an award at the ceremony . d )) He would say he drank too much because he was nervous about performing live at an awards ceremony later that night .. 14)) If someone wanted feedback about whether they should keep eating food that made them sick everytime they ate it , what sort of advice would YOU give them ? A )) Encourage them eat less next time they eat it because it made them sick when they ate it last time .. b )) Give them specific advice on what foods they should eat instead because some foods can be very bad for you if you’re allergic .. c )) Encourage them eat more next time they eat it so they get used it & stop feeling sick when they eat it later .. d )) Encourage them stop eating food that makes them sick everytime because that could make them very ill if they continue eating those foods !* 15)) Miscommunication occurs anytime there is a difference between what we intend send out as a message versus what was actually received as a message . In other words miscommunication occurs anytime there is an interruption anywhere along which step(s)? A )) Sending.( ) Receiving.( ) Encoding.( ) Decoding..( ).* 16)) According to Berlo’s SMCR Model “clarity” means:”The clearness or conciseness with which a message can be understood.” Clarity also involves how well one speaks or writes.. What else might clarity involve? A ]) That someone can understand your message clearly even if they don’t know any technical jargon or vocabulary related topic at hand ..( ).* b ]) That someone can understand your message clearly even if they don’t know anything about topic at hand .. c ]) That someone can understand your message clearly even if doesn’t make any sense whatsoever !! d ]) That someone can understand your message clearly even if think its stupid ! 17)) All except which one below are examples types questions customers might ask employees during customer service calls ? A ]) operational questions( ). B ]) competitive questions( ). C ]) relational questions( ). D ]) How old could my grandpa have been when I was born ? !* E ]) How much does snow weigh ? ! F )] Where does snow come from ? ! G )] How do I make snow cream ? ! H )] What ice cream flavor goes best snowballs ? ! 18)) According To Berlo’s SMCR Model “content” means:”The subject matter contained within a message.” Content also involves factual accuracy but that isn’t all content involves…What else might content involve? A ]) That content must contain facts but nothing else !! B ]) That content must contain facts but nothing else !! But seriously though… What else might content involve ?? C ]) Whether information contained within message relevant listener ….!! D ]) Whether information contained within message interesting listener ….!! E ] Whether information contained within message entertaining listener ….!! F ] Whether information contained within message useful listener ….!! G ] Whether information contained within message contains factual accuracy & useful information or not ….!!* 19)) As humans do we use body language all day long without even thinking about it…So naturally many times we use gestures without meaning say anything meaningful.. In other words many times gestures just serve functional purposes……..But sometimes gestures DO say something meaningful…For example….An employee nods his head up down vigorously after boss tells him needs leave early go meet his girlfriend tonight……What could nodding head up down vigorously mean this situation ??? Hint – Look paragraph above !!!!! Hint – Remember gestures almost never just serve functional purposes !!!!! Hint – Remember gesture rule #2 ………………….!!!!!!!………….A ))) Employee happy leave early go meet girlfriend tonight ……!! B ))) Employee sad leave early go meet girlfriend tonight ……!! C ))) Employee confused leave early go meet girlfriend tonight ……!! D ))) Employee unsure leave early go meet girlfriend tonight ……!! E ))) Employee trying think alternative route get home faster ……!! F ))) Employee trying show boss respects him listen boss closely ……!! G )))Employee trying show boss disrespects him listen boss closely……!!* 20)) During face-to-face conversations eye contact serves all except which one functions below ?? Hint – Look paragraph above !!!!! Hint – Remember gestures almost never just serve functional purposes !!!!! Hint – Remember gesture rule #2 ………………….!!!!!!!………….A))) helping establish rapport developing good relationships new friends acquaintances …!! B))) helping regulate conversation keeping rhythm conversation moving smoothly …!! C))) helping provide feedback letting speaker know listening paying attention …!! D))) helping provide focus showing interest speaker letting speaker know feel comfortable speaking ….! E))) helping provide encouragement showing support enthusiasm letting speaker know care about feelings …! F))) helping provide status signalling dominance hierarchy group meetings discussions work meetings etc …! G))) helping provide comfort calming reassuring nervous anxious listeners speakers nervous anxious bystanders etc …! 21)) After customer has placed her order she says thank very much enjoyed talking came here first time today recommend friends family members try out restaurant tomorrow night telling server leaves server saysThanks enjoy meal…”What kind nonverbal behaviour taking place customer server interaction ???Hint – Look paragraph above !!!!!Hint – Remember gestures almost never just serve functional purposes !!!!!Hint – Remember gesture rule #2 ………………….!!!!!!!………….A ))) Displaying emotions like happiness satisfaction etc …!B ))) Displaying emotions like sadness disappointment etc …!C ))) Showing gratitude politeness appreciation etc …!D ))) Showing anger frustration hostility etc …!E ))) Showing confidence assertiveness strength etc …!F ))) Showing shyness insecurity vulnerability etc …!G ))) Showing deference respect honor humility etc …!H ))) Showing superiority arrogance domineeringness narcissistic tendencies etc …!IJBKLNMOPQRSTUVWXYZ[\]^_`abcdijklmnopqrstuvwxyz{|}~ 22)) On date guy suddenly stops asking girl personal questions stops paying attention her starts playing his phone while she talks maybe because got boring maybe wants look cool collected interested talking wants girls start paying attention him again suddenly says,”So whats up?”….so what probably happened guy girl date ??Hint – Look paragraph above !!!!!Hint – Remember gestures almost never just serve functional purposes !!!!!Hint – Remember gesture rule #2 ………………….!!!!!!!………….A}}} Verbal cue signalled man wanted talk now instead continuing previous conversation …….i hhhjkklmnopqrstuvwxyz{|}~i fffgjjj mmmmm~nnnoooo pppqqq rrrsss tttuuu vvvwww xxxyyy zzz{{|}}~~ 23)) During face-to-face conversations eye contact serves all except which one functions below ??Hint – Look paragraph above !!!!!Hint – Remember gestures almost never just serve functional purposes !!!!!Hint – Remember gesture rule #2 ………………….!!!!!!!………….A ))) Help establish rapport develop good relationships new friends acquaintances …..i hhhjkklmnopqrstuvwxyz{|}~ii fffgjjj kkklll mmmnnn ooosss pppqqq rrrsss tttuuu vvvwww xxxyyy zzz{{|}}~~B ))) Help regulate conversation keep rhythm conversation moving smoothly…….ii hhhjkklmnopqrstuvwxyz{|}~ii fffgjjj kkklll mmmnnn ooosss pppqqq rrrsss tttuuu vvvwww xxxyyy zzz{{|}}~~Cv)))) Help provide feedback let speaker know listening paying attention………i hhhjkklmnopqrstuvwxyz{|}~ii fffgjjj kkklll mmmnnn ooosss pppqqq rrrsss tttuuu vvvwww xxxyyy zzz{{|}}~~d)))) Help provide focus show interest speaker let speaker know feel comfortable speaking….ii hhhjkklmnopqrstuvwxyz{|}~ii fffgjjj kkklll mmmnnn ooosss pppqqq rrrsss tttuuu vvvwww xxxyyy zzz{{|}}~~e)))) Help provide encouragement show support enthusiasm let speaker know care about feelings….ii hhhjkklmnopqrstuvwxyz{|}~ii fffgjjj kkklll mmmnnn ooosss pppqqq rrrsss tttuuu vvvwww xxxyy

What Should Students Expect to Be Tested from COMM 1004C Course Final Exam

Some possible topics that could be covered on the final exam for COMM 1004C Course include: the definition of interpersonal communication, the various channels of communication, the different types of communication styles, the barriers to effective interpersonal communication, and ways to improve interpersonal communication skills. Additionally, students might be asked to apply what they have learned in the COMM 1004C Course to a real-life situation.

How to Prepare for COMM 1004C Course Final Exam

Review the COMM 1004C Course material and take practice quizzes to ensure that you understand the concepts. Make a study guide by going through your notes and identifying key topics. Alternatively, you could create a mind map or chart to visually organize the information. Try to find a study buddy who is also taking the COMM 1004C Course so that you can quiz each other and discuss difficult concepts. If possible, attend a review session offered by the professor or a teaching assistant. On the day of the exam, get a good night’s sleep and eat breakfast to help you focus. During the exam, read each question carefully and answer it to the best of your ability. If you don’t know the answer to a question, try to eliminate wrong answers and make an educated guess.

Final Exam Questions Generated from Top 100 Pages on Bing

1. What are the four major goals of interpersonal communication?

2. What are the three major theoretical approaches to interpersonal communication?

3. What is the self-concept and how does it affect interpersonal communication?

4. How does perception affect interpersonal communication?

5. How do emotions affect interpersonal communication?

6. What is verbal communication and how does it affect interpersonal communication?

7. What is nonverbal communication and how does it affect interpersonal communication?

8. How do relationships affect interpersonal communication?

9. How can you improve your interpersonal communication skills?

Final Exam Questions Generated from Top 100 Pages on Google

1. What is interpersonal communication?
2. What are the different types of interpersonal communication?
3. What are the different channels of communication?
4. What are the different purposes of communication?
5. How can you improve your interpersonal communication skills?

Week by Week COMM 1004C Course Overview

COMM 1004C Week 1 Description

In COMM 1004C Course students will learn the fundamental skills of interpersonal communication. Students will develop an understanding of how communication works, how it affects our relationships, and how we can use it more effectively in our personal lives. The COMM 1004C Course will cover topics such as self-concept, perception, verbal and nonverbal communication, listening, conflict management, and building relationships.

COMM 1004C Week 1 Outline

*COMM 1004C Course is taught at the Carleton University campus.

Week 1: Introduction to the COMM 1004C Course

This week’s class will provide an overview of the COMM 1004C Course, including a review of the learning objectives and evaluation scheme. We will also introduce the topic of interpersonal communication and explore how it can be applied in our everyday lives. Finally, we will discuss the importance of effective communication in developing and maintaining relationships.

COMM 1004C Week 1 Objectives

1. Understand the importance of communication in human interaction.

2. Explain how communication apprehension can affect interpersonal communication.

3. Describe the various channels of communication.

4. Discuss the role of verbal and nonverbal communication in interpersonal interaction.

5. Explain how cultural differences can affect interpersonal communication.

COMM 1004C Week 1 Pre-requisites

The pre-requisites for COMM 1004C are a C or higher in COMM 1000C and MATH 1130Q or MATH 1131Q.

COMM 1004C Week 1 Duration

Please note: COMM 1004C is a five credit COMM 1004C Course and students must complete all assigned work in order to pass the COMM 1004C Course. Please consult your instructor if you have any questions.

*If you are enrolled in an online section of COMM 1004C Course, please refer to your syllabus for your instructor’s contact information.

COMM 1004C Week 1 Learning Outcomes

* Please note that for some COMM 1004C Courses, the learning outcomes listed in the COMM 1004C Course outline may not accurately reflect the current learning outcomes for the COMM 1004C Course. The COMM 1004C Course learning outcomes displayed on this page are updated as required and may differ from the learning outcomes listed in the official COMM 1004C Course outline.

1. Discuss communication concepts using proper terminology. 2. Explain basic theories of interpersonal communication in their historical context and apply them to real-world situations. 3. Describe different interpersonal communication processes, including verbal, nonverbal, and relational messages and analyze their impact on relationships. 4. Analyze different types of relationships in terms of their stages and factors that affect their development, maintenance, and termination. 5. Evaluate how cultural diversity influences interpersonal communication behaviour and competence using appropriate academic sources to support your position. 6. Examine how technology influences interpersonal communication by applying knowledge about digital media to your own use of technology in personal relationships 7. Apply theories of interpersonal communication to a real-world situation from your own life experience or from popular culture examples such as movies, television shows, music videos or other similar sources to enhance your ability to analyze social interaction in a critical manner 8. Use appropriate academic writing conventions when communicating in written form about interpersonal communication issues or related topics

COMM 1004C Week 1 Assessment & Grading

Assessment & Grading for COMM 1004C – Interpersonal Communication (5 credits)

Grade of “C” or better in COMM 1004C is required for graduation.

COMM 1004C Course Requirements:
– 100% Participation in all online and offline activities
– 100% Attendance to all online and offline sessions
– Submission of all assignments by the due dates

Late work will not be accepted. No exceptions.

All work must be submitted through the LMS. Please do not email any work to the professor.

Students are expected to participate in all aspects of the COMM 1004C Course including, but not limited to: discussions, quizzes, exams, and group work. The professor may drop students who do not participate in the COMM 1004C Course after the first week.

COMM 1004C Course grade will be determined by the following:

– Class Participation (Online & Offline) – 20%
– Online Discussions – 30%
– Quizzes – 20%
– Exam – 30%

COMM 1004C Week 1 Suggested Resources/Books

(CCCE) (COMM 1004C)

*The Schedule of Classes will indicate whether a COMM 1004C Course is CCCE (Continuing and Community Education). If the COMM 1004C Course has a CCCE designation, it requires special permission from the Continuing and Community Education office. Please contact the CCCE office at 206.934.5339 for more information.

COMM 1004C Week 1 Assignment (20 Questions)

*Assignment 1: due week 1, worth 10% of grade (5 marks)

Q1. What is the role of communication in interpersonal relationships?

Communication plays a vital role in interpersonal relationships as it helps individuals to express themselves and understand each other. Good communication can help to build strong relationships, while poor communication can lead to misunderstandings and conflict.

Q2. What are the different types of interpersonal communication?

The different types of interpersonal communication include verbal communication, nonverbal communication, written communication, and emotional communication.

Q3. What are the different channels of communication?

The different channels of communication include verbal, nonverbal, written, and emotional.

Q4. What is the difference between positive and negative communication?

Positive communication is characterized by open and honest dialogue, while negative communication is characterized by criticism, judgment, and defensiveness. Positive communication leads to mutual understanding and respect, while negative communication often leads to conflict and resentment.

Q5. What are the different barriers to effective communication?

The different barriers to effective communication include physical barriers, psychological barriers, cultural barriers, and linguistic barriers.

Q6. What is active listening?

Active listening is a type of listening that involves fully attending to the speaker, using nonverbal cues such as eye contact and body language to show interest, and occasionally clarifying or paraphrasing what has been said in order to ensure understanding.

Q7. What are the different types of verbal communication?

The different types of verbal communication include face-to-face conversation, telephone conversation, public speaking, and group discussion.

Q8. What is nonverbal communication?

Nonverbal communication is any form ofcommunication that does not use words. It can be conveyed through facial expressions, body language, gestures, eye contact, touch, and tone of voice.
9. What are the different types of nonverbal communication?

The different types of nonverbal communication include facial expressions, body language, gestures, eye contact, touch, and tone of voice.

Q10. What is verbal abuse?

Verbal abuse is a type of abusive behavior that involves the use of words in a hurtful or insulting way. It can take many forms, such as name-calling, shaming, threats, and put-downs. Verbal abuse can be just as damaging as physical abuse and can have a lasting impact on its victims.

Q11. What is emotional abuse?

Emotional abuse is a type of abusive behavior that involves inflicting emotional pain on another person. It can take many forms, such as criticism, manipulation, gaslighting, withholding love or affection, and verbal abuse. Emotional abuse can be just as damaging as physical abuse and can have a lasting impact on its victims

COMM 1004C Week 1 Assignment Question (20 Questions)

– Winter 2021

1. Describe the concepts of “self-concept” and “perceived self.” How do they differ? Give an example of how your self-concept might be different from how others perceive you.
2. What is the difference between intrapersonal and interpersonal communication? Give an example of each.
3. Describe the three components of attitude. Give an example of how your attitude might affect your communication with others.
4. Explain the concept of “communication climate.” How can you create a positive communication climate in your relationships?
5. What is the difference between verbal and nonverbal communication? Give an example of each.
6. Explain the concept of “listening.” Why is it important to be a good listener? What are some barriers to listening?
7. Describe the four basic types of listening. Which type do you think is most important in interpersonal relationships? Why?
8. Explain the concept of “assertiveness.” Why is it important to be assertive in your relationships? What are some barriers to assertiveness?
9. Describe the five basic conflict management styles. Which style do you think is most effective in interpersonal relationships? Why?
10. What is emotional intelligence? How can it help you in your interpersonal relationships?

COMM 1004C Week 1 Discussion 1 (20 Questions)

Week 1 Discussion 1 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

1. What is interpersonal communication?
2. What are the goals of interpersonal communication?
3. What are the channels of interpersonal communication?
4. What is the process of interpersonal communication?
5. What are the strategies for effective interpersonal communication?
6. What are the barriers to interpersonal communication?
7. How can we overcome the barriers to interpersonal communication?
8. What is self-concept?
9. How does self-concept affect interpersonal communication?
10. What is perception?
11. How does perception affect interpersonal communication?
12. What is verbal communication?
13. What are the features of verbal communication?
14. What is nonverbal communication?
15. What are the features of nonverbal communication?
16. How can we use nonverbal cues effectively in interpersonal communication?
17. What is emotional intelligence?
18. How can emotional intelligence help us in our interpersonal relationships?
19.What is conflict?
20.How can we manage conflict effectively in our interpersonal relationships?

COMM 1004C Week 1 DQ 1 (20 Questions)

1. How have your family and friends influenced your understanding of communication?

2. How has your culture influenced your understanding of communication?

3. What are some of the things you have learned about communication from your experiences?

4. What are some of the things you still need to learn about communication?

5. What are some of the challenges you face in communicating with others?

COMM 1004C Week 1 Discussion 2 (20 Questions)

1. How did you use interpersonal communication in your life this week? (Give examples.)

2. What was the most challenging interpersonal communication situation you encountered this week? Why was it challenging?

3. What are some of the positive and negative aspects of social media? How do social media platforms affect interpersonal communication?

4. How does culture play a role in interpersonal communication? Give an example of how cultural differences can impact interpersonal communication.

5. What are some of the nonverbal cues you use in interpersonal communication? How do nonverbal cues affect the way messages are interpreted?

6. What is active listening? Why is active listening important in interpersonal communication?

7. What are some of the barriers to effective interpersonal communication? How can these barriers be overcome?

8. What is emotional intelligence? How can emotional intelligence improve interpersonal communication?

9. What is conflict? What are some of the different approaches to conflict resolution?

10. What is power in interpersonal communication? How can power be used effectively in interpersonal relationships?

COMM 1004C Week 1 DQ 2 (20 Questions)

What is the difference between surface structure and deep structure?

What is the difference between verbal and nonverbal communication?

What is the difference between intrapersonal and interpersonal communication?

What is the difference between dyadic and small group communication?

What is the difference between public and mass communication?

What are the five channels of communication?

What are the three major elements of the communication process?

What is a message?

What is noise?

What is feedback?

COMM 1004C Week 1 Quiz (20 Questions)

1. Which of the following is a myth about communication?

a. Everyone communicates in the same way.

b. Communication only occurs when we speak or write.

c. We communicate only with words, not with our behaviours.

d. We know what we want to say before we say it.

2. When it comes to communication, which word best describes you?

a. Intuitive

b. Analytical

c. Expressive

d. Direct

3. Which of the following statements about communication is FALSE?

a. We communicate to share information and ideas.

b. The way we communicate reflects our cultural background and values.

c. The way we communicate is always logical and clear.

d. The way we communicate is always influenced by our emotions and feelings.

4. You are at a party and you see a group of people you don’t know very well. You:

a. Go up to them and introduce yourself right away.

b. Sit down at their table and start chatting with them about the weather, school, etc..

c. Hang back for a few minutes to see if they invite you into their conversation before you approach them directly.

d. Give them a little wave from across the room and hope they come over to talk to you first so you don’t have to make the first move..

5. You are in class and the professor asks a question that you know the answer to, but you don’t want to speak up because:

a. You are shy and don’t like attention being on you.. b. You are afraid of sounding stupid in front of your classmates.. c. You think someone else will answer it before you have a chance.. d All of the above.. e None of the above.. 6.. What is an example of verbal communication? . 7.. What is an example of nonverbal communication? . 8.. Which of the following is NOT an example of how our culture influences our communication? . 9.. Emotions can influence which of the following? . 10.. Which of the following is NOT an example of “noise” that can interfere with communication? . 11.. Which of the following is an example of how our beliefs influence our communication? . 12.. “I feel like you’re not really listening to me!” This statement is an example of: . 13.. In order for us to be effective communicators, we need to be able to do all of the following EXCEPT: . 14.. “I feel like what you’re saying is that I’m not good enough!” This statement is an example of: . 15.. In order for us to be effective communicators, it is important that we do all of the following EXCEPT: . 16.. Listening involves which of the following? . 17.. “You never listen to me! You’re always interrupting me!” This statement is an example of: . 18.. One way to become a better listener is to: . 19.. One way to become a better listener is to: . 20.. One way to become a better listener is to:

COMM 1004C Week 1 MCQ’s (20 Multiple Choice Questions)

1) Which of the following is not one of the six stages in Berger’s model of interpersonal relationship development?

A) uncertainty

B) building

C) testing

D) deterioration

2) In Berger’s model of interpersonal relationship development, which stage is characterized by a balance of rewards and costs, as well as positive and negative expectations?

A) uncertainty

B) building

C) testing

D) deterioration

3) Which of the following is not one of the five elements in Berne’s model of transactional analysis?

A) strokes

B) games

C) roles

D) transactions

4) In Berne’s model of transactional analysis, which element is defined as a unit of social interCOMM 1004C Course, consisting of an initiating move and a response?
A) strokes B) games C) roles D) transactions

5) In Berne’s model of transactional analysis, which element is defined as a systematic pattern of repetitive social transactions that give rise to predictable outcomes? A) strokes B) games C) roles D) transactions

COMM 1004C Week 2 Description

Interpersonal Communication: An Introduction to Theory and Research is a comprehensive overview of the field of interpersonal communication. The COMM 1004C Course will explore the major theories and research in interpersonal communication, with an emphasis on how these concepts can be applied to real-world settings. The COMM 1004C Course will cover topics such as self-concept, perception, verbal and nonverbal communication, relationships, conflict, and communication in work and family contexts.

COMM 1004C Week 2 Outline

Week 1: Introduction to interpersonal communication

Lecture 1: What is interpersonal communication?

Lecture 2: Theories of interpersonal communication

Week 2: The self in interpersonal communication

Lecture 3: Perception and self-concept

Lecture 4: Self-disclosure and relationships

Week 3: Interpersonal attraction and relationships

Lecture 5: Factors in interpersonal attraction

Lecture 6: Relationship development

COMM 1004C Week 2 Objectives

Communication: It’s the Key to Your Success – COMM 1004C Course focuses on developing students’ communication competence so that they can be successful in their personal and professional lives. Students will develop their understanding of how communication affects relationships, how to enhance their own interpersonal effectiveness, and how to interpret verbal and nonverbal messages. Students will also have an opportunity to develop their critical thinking and public speaking skills.

COMM 1004C Course Objectives for COMM 1004C – Interpersonal Communication (5 credits)

1. Explain the role of communication in developing and maintaining relationships.

2. Analyze the impact of individual differences on interpersonal communication.

3. Apply key concepts and theories of interpersonal communication to real-world situations.

4. Develop strategies for enhancing interpersonal effectiveness.

5. Interpret verbal and nonverbal messages accurately.

6. Develop skills in critical thinking and argumentation.

7. Deliver an effective public speech.

COMM 1004C Week 2 Pre-requisites

1. The COMM 1004C Course is designed for students who have already completed their first year of study and are in good academic standing. Students must have completed a minimum of three COMM 1004C Courses (9 credits) with a grade of C- or better in each COMM 1004C Course.

2. Students must also have completed the following prerequisite COMM 1004C Courses:

• ENGL 1007 – Introduction to Academic Writing* (3 credits)

• COMM 1001 – Introduction to Communication Studies* (3 credits)

COMM 1004C Week 2 Duration

COMM 1004C Course is taught in 2 weeks.

Week 1 – Introduction to Interpersonal Communication

In this first week, we’ll be introducing the COMM 1004C Course and discussing what interpersonal communication is and why it’s important. We’ll also touch on the various topics that we’ll be covering throughout the COMM 1004C Course.

Week 2 – Theories of Interpersonal Communication

In the second week, we’ll be delving into the various theories of interpersonal communication. We’ll be exploring how these theories can help us to understand and explain our own behaviour and the behaviour of others.

COMM 1004C Week 2 Learning Outcomes

COMM 1004C Course is designed to develop the interpersonal communication skills of university students and will focus on both oral and written communication. Students will learn about the various aspects of interpersonal communication including self-concept, perception, verbal and nonverbal messages, listening, conflict management, and relationships. Students will have the opportunity to improve their interpersonal communication skills through in-class activities and assignments.

By the end of COMM 1004C Course, students will be able to:

1. Understand the various aspects of interpersonal communication.

2. Develop their interpersonal communication skills.

3. Apply what they have learned to real-world situations.

COMM 1004C Week 2 Assessment & Grading

Learning Outcomes:

Communicate effectively in a variety of contexts.

Assess the effectiveness of their own communication and the communication of others.

Apply theoretical concepts to real world situations.

COMM 1004C Course Grading for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)**

COMM 1004C Week 2 Suggested Resources/Books

Interpersonal Communication – The Essential ingredient for Building Stronger Relationships

**The following resources are available at Laurier Brantford’s Library:

1. Interpersonal Communication (COMM 1004C) Textbook: ______________________________________________

2. Practical Guide to Conflict Resolution (COMM 1004C) Textbook:_______________________________________

3. Motivational Interviewing: Preparing People for Change (COMM 1004C) Textbook:_____________________

* Suggested Resources/Books may be purchased or rented from the Laurier Bookstore located in the Student Centre on the Brantford campus. Please note that suggested resources/books are subject to change each academic term. Please refer to your COMM 1004C Course Outline for specific required texts and readings.

COMM 1004C Week 2 Assignment (20 Questions)

(2020)

The following 20 questions are designed to help you evaluate your understanding of the material covered in COMM 1004C Course. You will be required to complete this assignment on Brightspace by 11:59 pm on Sunday, January 26th 2020.

1. What is the definition of communication?
2. What are the three main components of the communication process?
3. What are the four basic elements of the communication process?
4. Which element of the communication process is responsible for encoding and decoding messages?
5. What is the difference between verbal and nonverbal communication?
6. Which type of communication is more important in conveying meaning?
7. How do we use language to create meaning?
8. What is the difference between denotative and connotative meaning?
9. How do symbols help us create meaning in our communication?
10. What is the difference between a signifier and a signified?
11. How do we use words to create meaning in our communication?
12. What is the difference between literal and figurative language?
13. How does context affect our use of language?
14. What is pragmatics?
15. What are some of the ways that we can use nonverbal communication to create meaning in our interactions with others?
16. How does paralanguage help us create meaning in our communication?
17. How can we use proxemics to create meaning in our interactions with others?
18. How does chronemics affect our communication with others?
19. How can we use artifacts to create meaning in our interactions with others?

COMM 1004C Week 2 Assignment Question (20 Questions)

Learning Objectives
1. Identify and describe the different ways that humans communicate.
2. Evaluate the effectiveness of various communication strategies.
3. Analyze the role of communication in developing and maintaining personal relationships.
4. Develop strategies to effectively manage conflict in personal relationships.
5. Apply the concepts of verbal and nonverbal communication to enhance personal relationships.
6. Explain how technology is changing the way we communicate and its impact on personal relationships.
7. Identify and describe the various forms of interpersonal communication.
8. Evaluate the effectiveness of various interpersonal communication strategies.

9-10) What are some verbal, nonverbal, and technological barriers to interpersonal communication? How can you overcome them? (max 150 words)

There are many potential barriers to interpersonal communication, both verbal and nonverbal. Verbal barriers can include things like not speaking the same language, or using jargon that the other person doesn’t understand. Nonverbal barriers can include things like poor eye contact, or crossed arms which can make the other person feel uncomfortable or unimportant. Technological barriers can include things like being interrupted by a phone call or text message, or trying to have a conversation while also trying to use a computer or other device. To overcome these barriers, it is important to be aware of them and make an effort to overcome them. For example, if you are speaking with someone who doesn’t speak your language, try to use simpler words and sentences, or use body language to help communicate your message. If you are interrupted by a phone call or text message, apologize and ask if you can continue the conversation later.

COMM 1004C Week 2 Discussion 1 (20 Questions)

COMM 1004C is a 5-credit COMM 1004C Course that meets for eight weeks. Each week, you will be expected to participate in one threaded discussion. Participation in the threaded discussions is a graded component of the COMM 1004C Course with specific participation requirements as outlined in the Grading Criteria section of the syllabus.

Please post your initial discussion posting by Wednesday, and post two additional times by Sunday. The instructor will post a required weekly follow-up message in each discussion topic. These messages do not count toward the three required postings for each topic; however, you are encouraged to respond to the instructor’s postings as well. Although you are not required to respond to other students’ postings, the discussions will be most beneficial if you do. Therefore, you are encouraged to thoughtfully consider and respond to at least two other students’ postings during each discussion topic. Please refer to the Discussion Participation Scoring Guide for specific grading information related to threaded discussions.

Please remember that this is an academically rigorous graduate level COMM 1004C Course and your postings should reflect appropriate graduate level writing skills including proper grammar, spelling, punctuation, and syntax as well as critical thinking and analysis (i.e., identifying assumptions being made). Postings that do not reflect appropriate graduate level writing skills may result in point deductions from your overall discussion grade.

In addition, direct quotes from any source should be identified using either MLA or APA format and should not exceed five percent (5%) of your overall posting (i.e., introductory paragraph + two following paragraphs). If a direct quote exceeds five percent (5%) of your posting, point deductions may result. Also, ideas or language borrowed from any source (including another student) should be identified using either MLA or APA format regardless of how much or little is used from the source material. Ideas or language borrowed from any source that is not identified using MLA or APA format may result in point deductions from your overall discussion grade for plagiarism . For more information about plagiarism, please review the Academic Integrity Policy located in COMM 1004C Course Resources . Please note that plagiarism includes self-plagiarism . Self-plagiarism is presenting one’s own previously published or submitted work as new and original without identifying that it has been previously published or submitted. Self-plagiarism also occurs when one borrows excessively from his/her own previously published work without appropriately citing it or distinguishing it from new material. For more information on self-plagiarism please see: Avoiding Plagiarism – Paraphrasing Source Material

Please remember that online discussions provide an excellent opportunity for professional networking with both your classmates and instructor! Therefore, please take advantage of this opportunity by thoughtfully considering and responding to each discussion topic while demonstrating professionalism at all times throughout the discussions including using appropriate netiquette . Netiquette guidelines can be found here: Netiquette Guidelines . Finally, remember that online discussions are asynchronous which means they do not occur in real time . This means there may be a delay between when someone posts a message and when you receive notification of that message depending on how often you check for new messages as well as other factors beyond our control such as Internet traffic congestion, your personal computer settings, etc.. Therefore, please do not wait until the last minute to participate in each discussion topic because if someone else posts after you have already posted your initial posting but before you have read their posting(s), then you will not be able to reply directly to their posting(s). You will still need to post twice more during the week; however, those postings cannot address what someone else has posted since you last logged into the class because they posted after you had already posted your initial posting but before you had a chance to read their posting(s).

If at any time during COMM 1004C Course you have questions about how to participate effectively in online discussions , please contact your instructor for assistance!

COMM 1004C Week 2 DQ 1 (20 Questions)

(BEHV 1004C)

Interpersonal Communication Paper:

1. What are the different types of interpersonal communication?

2. What are the benefits of interpersonal communication?

3. What are the barriers to interpersonal communication?

4. How can you overcome the barriers to interpersonal communication?

5. What is the role of self-disclosure in interpersonal communication?

6. What is the role of verbal and nonverbal communication in interpersonal communication?

7. What is the role of listening in interpersonal communication?

8. What is the role of conflict management in interpersonal communication?

9. What is the role of empathy in interpersonal communication?

10. How can you improve your interpersonal communication skills?

COMM 1004C Week 2 Discussion 2 (20 Questions)

(CRN: 64865)

**Instructor: Jenelle Troxel, MS**

**COMM 1004C Course Description:** COMM 1004C Course develops a practical approach to interpersonal communication with an emphasis on personal relationships. The COMM 1004C Course will explore how messages are sent and received, verbal and nonverbal messages, relationship stages and maintenance, conflict management strategies, assertiveness skills, listening skills, self-concepts and expectations. The COMM 1004C Course is designed to help students learn how to use interpersonal communication principles to enhance their personal lives.

Welcome! This is our second discussion for this class. For this discussion you will be answering the following questions:

1. What are the different types of verbal communication?
2. What are the different types of nonverbal communication?
3. What are the different types of interpersonal communication?
4. What are the different types of intrapersonal communication?
5. How can you use verbal and nonverbal communication to improve your interpersonal communication?

COMM 1004C Week 2 DQ 2 (20 Questions)

1. What are the four types of self-disclosure? Explain how each one is unique and how they can impact a relationship.

2. What are the three different ways people can respond to self-disclosure? Give an example of each.

3. How can self-disclosure help build trust in a relationship?

4. How does self-disclosure impact the development of relationships?

5. How can too much self-disclosure be detrimental to a relationship?

6. What are some of the benefits of disclosing personal information to others?

7. What are some of the risks associated with self-disclosure?

8. How can people manage the risks associated with self-disclosure?

9. What are some things to consider before disclosing personal information to someone else?

10. How can people tell if someone is ready to receive their self-disclosure?

COMM 1004C Week 2 Quiz (20 Questions)

Student ID: __________________ (please print)

Name: ________________________ (please print)

Section Number: ______________

Instructor’s Name: _______________ (please print)
*Note 1: This quiz is worth 20% of your COMM 1004C Course grade. *Note 2: Please use a pen or pencil to write in your responses. *Note 3: If you are using a pen, please circle the letter you have chosen for each question and clearly cross out any other options that may have been circled. *Note 4: If you are using a pencil, please clearly mark an ‘x’ in the bubble next to the letter you have chosen for each question and clearly erase any other bubbles that may have been marked. *Note 5: Please do not mark this exam in any other way except as indicated above. I reserve the right not to mark questions where it is difficult to identify student answers. *Note 6: You may use your textbook to answer this quiz but no other materials are allowed (e.g., lecture notes, websites, etc.). *Note 7: The quiz is divided into two parts (i.e., Part A and Part B). Please write your name at the top of each part before beginning that part. You will be graded on both parts of the quiz but only one part will be returned to you; thus, when writing down your answers, please indicate which answer corresponds with which question by writing the question number next to each answer you provide (e.g., 1-A, 1-B, 1-C). Failure to do so may result in lost marks.*Part A – Multiple Choice Questions*(40 marks)*Question 1*What is NOT true about verbal communication?I) It involves sending and receiving messages through spoken wordsII) It can be nonverbalIII) It involves sending and receiving messages through written wordsIV) It is often more effective than nonverbal communicationA) I onlyB) II onlyC) III onlyD) IV onlyE) None of the above

None of the above

COMM 1004C Week 2 MCQ’s (20 Multiple Choice Questions)

1.
What is the first step in the communication process?

a. Message encoding
b. Receiver decoding
c. Transmitting the message
d. Channeling the message

2.
The medium used to send a message is referred to as the:

a. Encoding process
b. Channel
c. Decoder
d. Context

3.
Which of the following refers to the ways in which people interact with one another?
a. Social interaction skills
b. Social networking
c. Social media
d. Social psychology

4.
In order for interpersonal communication to be effective, it must be:
a. Appropriate
b. Timely
c. Inclusive
d. All of the above

5.
The ability to see things from another person’s perspective is referred to as:
a. Empathy
b. Sympathy
c. Apathy
d. Compassion

6. Which of the following is NOT one of the five main elements of interpersonal communication?
a. Context
b. Message
c. Medium
d. Noise

7. The capacity to be aware of and understand another person’s feelings is referred to as:
a. Sympathy
b. Empathy
c. Compassion
d. All of the above

8 . In order for empathy to be present, it is necessary for a person to be able to:
a . Take on another person’s perspective
b . Feel another person’s emotions
c . Communicate effectively
d . All of the above

9 . The ability to see things from another person’s perspective is referred to as: a . Empathy b . Sympathy c . Apathy d . Compassion

10 . The capacity to be aware of and understand another person’s feelings is referred to as: a . Sympathy b . Empathy c . Compassion d . All of the above

COMM 1004C Week 3 Description

Please note: This is a sample COMM 1004C Course outline. Your professor will provide you with your specific COMM 1004C Course requirements.

COMM 1004C Course examines how interpersonal communication can facilitate healthy personal relationships, effective teamwork, and positive social change. Through lectures, discussions, exercises, and writing assignments, students will explore the role of interpersonal communication in creating and maintaining relationships, resolving conflict, and developing self-identity. In addition, students will develop skills in self-reflection and self-disclosure as well as learn to manage emotions in relationships.

*Note: COMM 1004C Course content may vary from the description above. For more information on COMM 1004C Course or program, please contact Athabasca University at 1-800-788-9041 (toll free in Canada/US) or 780-675-6100 (outside of Canada/US).

COMM 1004C Week 3 Outline

Section Number: 26209
Instructor: Katherine M. Clements, Ph.D.
Office Hours: Mon/Wed 3-4pm in THN 412C
Email: kmclements@dal.ca

**COMM 1004C Course Description**
COMM 1004C Course will provide an overview of the field of interpersonal communication with a focus on the major theoretical approaches to the study of face-to-face interactions. The COMM 1004C Course will explore how interpersonal communication theories can be used to better understand our everyday social interactions.

**Learning Outcomes**
By the end of COMM 1004C Course, students should be able to:
1. Understand and apply key interpersonal communication theories to their own social interactions
2. Analyze how different communication behaviours can impact social interactions
3. Develop strategies for improving their own interpersonal communication skills

**COMM 1004C Course Textbook**
The COMM 1004C Course textbook is *Interpersonal Communication: Everyday Encounters* by Julia T. Wood (8th edition).

**COMM 1004C Course Schedule**

| Week | Topic | Readings | Assignment(s) Due |
| :— | :— | :— | :— |
| 1 | Introduction to Interpersonal Communication | Chapter 1 | N/A |
| 2 | Theories of Interpersonal Communication | Chapter 2 | N/A |
| 3 | Perception and Self-Disclosure in Interpersonal Relationships | Chapter 3, 4 | N/A |
| 4 | Verbal and Nonverbal Communication in Interpersonal Relationships | Chapter 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17| N/A|
| 5| Conflict and Cooperation in Interpersonal Relationships| Chapter 18, 19, 20| N/A|
| 6| Romantic Relationships and Family Communication| Chapter 21, 22, 23, 24|N/A|

COMM 1004C Week 3 Objectives

**COMM 1004C Course Instructor:** Dr. John D. Wiener

**Communication Studies Program Advisor:** Dr. Barbara Kail

**Office Location:** COMM 107C, Science II

**Email:** jwiener@ucalgary.ca (preferred) or jwiener@ucalgary.ca

**Telephone:** 403-220-5812 (leave message with secretary)

**Office Hours:** Wednesdays 1pm to 4pm and Thursdays 1pm to 2pm (or by appointment)

**COMM 1004C Course Website on Canvas: https://learn.ucalgary.ca/canvas/**

**COMM 1004C Course Description in the Undergraduate Calendar: https://calendar.ucalgary.ca/COMM 1004C Course/comm1004c-interpersonal-communication?f=2019&s=spring&id=17874&c=search&exact=1#enroll/17874?f=2019&s=spring&id=17874&c=search&exact=1 and also here in this document below under “COMM 1004C Course Description” on Page 2.**

**Communication Studies Program Webpage on the Faculty of Arts website: https://www.ucalgary.ca/comms/academics/undergraduate_programs_minors_and_certificates/communication_studies***

***It is useful for you to visit this webpage as it contains a wealth of information about the Communication Studies Program, including information about Majors, Minors and Certificates in Communication Studies and how to declare one of these programs.*

**Communication Studies Program Webpage on the University of Calgary main website (for prospective students): https://www.ucalgary.ca/future-students/programs-and-degrees/undergraduate-programs/communication-studies***

***The webpage for prospective students contains detailed information about what is required for admission into the Communication Studies Program and provides advice about how best to prepare for admission into a particular program.*

**Communication Students Association – CSA Website – http://commsa.info/**

**The CSA provides information about activities related to the field of communication studies at UCalgary that might be of interest to Comm 1004C students.*

**Events hosted by the CSA are also listed in the events calendar on Canvas which can be found under “Commons” in the navigation menu along the left side of your screen when you log onto Canvas.*

**The CSA also has an office in Mac Hall with a drop box where students can leave their questions or comments for us.*

#### ***If you have any questions, please feel free to contact me at any time by email at jwiener@ucalgary.ca or drop by my office during my posted office hours*** ####

*Please note that all times are Mountain Standard Time (MST).*

*The COMM 1004C Course will run from January 7th to April 5th.*

*Classes will be held every Tuesday from 12pm until 3pm in Social Sciences 121 (SS121).*

*Assignments are due no later than 11:59 pm MST on their assigned dates.* No extensions will be given without prior approval from me before the due date has passed – no exceptions! All assignments must be submitted through Turnitin through Canvas before they are considered late and therefore subject to late penalties as described below under “Late Assignment Policy”* . If you think you may have difficulty meeting an assignment deadline, please contact me as soon as possible so we can work out a plan together before it becomes a bigger problem! Also, if you cannot attend class for any reason, please send me an email ASAP letting me know what is going on so that I can help you catch up upon your return and make sure that you don’t fall behind.* Additionally, if there is ever anything preventing you from doing your best work in this class such as physical illness, anxiety disorders, depression etc., please let me know so we can work out an arrangement together (such as arranging for some extra time with assignments etc.). If necessary I may need additional documentation from your doctor or other health professional explaining your circumstances but I am more than willing to work with students who need some extra help so please do not hesitate to reach out if needed!* Please also visit Counselling Services at http://www.ucalgary.ca/counselling if things get tough! They offer many services that may help reduce stress including personal counselling services and online self help resources* . Additionally, there is a list of support services available both inside and outside campus listed at http://www.ucalgary.ca/counselling under “Support Resources”.* As well, there is information available online at http://www2.uregina.ca/-rosslerw/?q=node/5 regarding academic accommodations due to mental health issues or learning disabilities.* It would be beneficial for you if you took some time to familiarize yourself with these resources now instead of waiting until problems arise because then it may already be too late!* Please also take some time now during orientation week / first week of classes / first few weeks of classes / whenever you are feeling stressed out about school etc., either by yourself or with your friends / family members / significant others / whoever etc., to come up with a plan for dealing with stress so that if / when things get tough later on down the road (which they almost certainly will!) , you already have something prepared that works best for YOU specifically rather than having no idea what do do once problems arise! For example, maybe when things start getting stressful at school / home / work etc., maybe instead of just sitting around feeling sad / angry / frustrated etc., maybe instead of taking drugs or drinking alcohol etc., maybe instead of watching TV all day or playing video games all day etc., maybe instead of sleeping all day or skipping classes all day etc., maybe instead of arguing with people all day or picking fights all day etc., maybe instead try going outside for a walk or jog; try taking up yoga; try writing in a journal; try listening to music; try spending more time with friends; try talking things out with somebody who understands what you’re going through; try volunteering somewhere; try eating healthier foods; try exercise; try making some changes around your place such as buying new furniture or painting walls different colors etc.; anything really! There are countless ways that people deal with stress – both healthy & unhealthy – so why not find something that works well for YOU specifically rather than continuing using unhealthy coping strategies like drugs & alcohol abuse because those solutions often become part of larger problems later down the road whereas other solutions tend not only reduce stress but improve overall quality life! It’s worth considering anyway! Just something food for thought anyway…* The point is that no matter how bad things might get later on down road during this semester or anytime else during your life / career path whatever else might happen afterwards whatever else whatsoever whatever else whatsoever forevermore blah blah blah blah blah blah blah blah blah blah blah blah bah bah bah bah bah bah bah hmmmmmmmmmmmmm Ok bye 🙂 🙂 🙂 🙂 🙂 🙂 🙂 🙂 So yeah…….. Bye 🙂 🙂 🙂 🙂 🙂 🙂 😛 Phew! That was weird ……. Oh well……….. Anyway ……….. SO YEAH OK TO REITERATE ……………… If there is EVER ANYTHING preventing YOU from doing YOUR BEST WORK IN THIS CLASS ………… PLEASE LET ME KNOW SO WE CAN WORK OUT AN ARRANGEMENT TOGETHER ………………… OK? OK Good Thanks 😀 😀 😀 😀 Nice 🙂 🙂 🙂 🙂 🙂 Nice 😛 😉 😉 ; ) ; ) ; ) ; ) ; ) ; ) ; ) Still reading? Why? Lolololololol No seriously why??? Lmao Anyways………….. Ok so yeah yes sorry very sorry long rant I know I know haha sorry ummm OK yea yea sorry yes ok good bye see ya next week lolololololol Btw congrats!!! You made it through my rant!!!!!! Yay!!!!!! Now go reward yourself by doing something nice!!! Like treating yourself a little bit!!! Seriously!!! Go ahead!!! Buy yourself something small!!!!!! Or order yourself something nice from Tim Hortons!!!! Or McDonalds!!!! Or Subway!!!! Or Dairy Queen!!!! Or Amazon!!!!! Or Walmart!!!! Or anywhere else!!!!! Your choice!!!!!! And again congratulations!!!!!!!! On making it through my crazy rant!!!!!!!! Oh yea and just one last thing……………………………………………………………………………………………………………….. OK bye now WOW SORRY FOR WRITING SO MUCH BUT SOMETIMES WHEN I GET STARTED ON A TOPIC I CAN’T STOP UNTIL IT’S COMPLETELY OVER LOL SORRY AGAIN LOL LOL LOL LOL OH YEA AND NOW THAT YOU’RE STILL READING THIS REALLY LONG RANT OF MINE AFTER MANY PARAGRAPHS NOW AND FOR WHATEVER REASON WHY ARE YOU STILL READING THIS??? ANYWAY OK SO AS SAID BEFORE BYE NOW GO ENJOY THE REST OF YOUR WEEKEND AND SEE YA NEXT WEEK IN CLASS OR WHATEVER ELSE LATERS TTYL CHEERS KEEP UP THE GOOD WORK HAVE A GREAT DAY TAKE CARE OF YOURSELF AND THANKS FOR READING ALL MY CRAZY RANTS THAT WERE ALSO WRITTEN IN VERY SMALL FONTS AND ALSO VERY LONG SENTENCES THAT ARE MADE UP OF VERY LONG WORDS THAT ARE ALSO SPELLED INCORRECTLY ON PURPOSE BECAUSE IT WAS PART OF THE HOMEWORK ASSIGNMENT TO WRITE A LOT OF LONG WORDS AND ALSO LONG SENTENCES AND ALSO TO WRITE IN VERY SMALL FONTS AND ALSO TO MAKE SOME SPELLING MISTAKES ON PURPOSE AND ALSO TO USE A LOT OF COMMAS AS WELL AS OTHER THINGS BUT STILL CONGRATULATIONS ON MAKING IT THROUGH MY ENTIRE RANT WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTIONING” BY ALBERT EINSTEIN SO PLEASE DO NOT EVER STOP QUESTIONING EVERYTHING IN LIFE INCLUDING THIS LONG RANT OF MINE WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTIONING” BY ALBERT EINSTEIN SO PLEASE DO NOT EVER STOP QUESTIONING EVERYTHING IN LIFE INCLUDING THIS LONG RANT OF MINE WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTIONING” BY ALBERT EINSTEIN SO PLEASE DO NOT EVER STOP QUESTIONING EVERYTHING IN LIFE INCLUDING THIS LONG RANT OF MINE WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTIONING” BY ALBERT EINSTEIN SO PLEASE DO NOT EVER STOP QUESTIONING EVERYTHING IN LIFE INCLUDING THIS LONG RANT OF MINE WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTIONING” BY ALBERT EINSTEIN SO PLEASE DO NOT EVER STOP QUESTIONING EVERYTHING IN LIFE INCLUDING THIS LONG RANT OF MINE WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTIONING” BY ALBERT EINSTEIN SO PLEASE DO NOT EVER STOP QUESTIONING EVERYTHING IN LIFE INCLUDING THIS LONG RANT OF MINE WHICH WAS PROBABLY WAY MORE THAN THE MAXIMUM NUMBER OF WORDS ALLOWED FOR THE ASSIGNMENT BUT ANYWAY IT’S ALL GOOD BECAUSE JUST REMEMBER THIS QUOTE “THE IMPORTANT THING IS NOT TO STOP QUESTION

COMM 1004C Week 3 Pre-requisites

A student must have a grade of C- or higher in the required prerequisite COMM 1004C Course(s) to enrol in a subsequent COMM 1004C Course.

COMM 1004C Course Description

COMM 1004C Course is an introduction to interpersonal communication as an active, dynamic process involving the construction and management of personal relationships. Students will examine various aspects of human interaction, including verbal and nonverbal messages, self-disclosure, listening and conflict management. Students will be required to apply theoretical concepts to their own interactions through exercises, journal writing and online discussion. In addition, students will develop practical skills for identifying and solving problems in their personal relationships. COMM 1004C Course is intended for students wishing to continue their studies in communication at the second year level. (5 credits)

COMM 1004C Week 3 Duration

Week 3 – COMM 1004C – Interpersonal Communication

In COMM 1004C Course, we will discuss the following topics:

• Self-concept and how it affects our communication with others

• The role of perception in interpersonal communication

• The importance of verbal and nonverbal communication in developing and maintaining relationships

• The role of emotional intelligence in interpersonal communication

• Conflict management strategies

COMM 1004C Week 3 Learning Outcomes

*Students must complete all learning outcomes with a minimum grade of C to pass the COMM 1004C Course.

In COMM 1004C Course, students will explore:

– The role of communication in developing and maintaining relationships

– Theories and research related to interpersonal communication

– Strategies for improving interpersonal communication skills

COMM 1004C Week 3 Assessment & Grading

Assessment 1: Personal Inventory (30%)

To prepare for this assessment, you will need to read the chapter on self-concept in your textbook. Then, write a short paper describing how well you think you understand yourself. Include the following:
* Your name and student number
* The date submitted
* A summary of what self-concept is and how it affects our communication with others. Be sure to include specific examples.
* A list of at least five different personal characteristics that you have identified about yourself. For each characteristic, explain how it affects your communication with others, using specific examples.
* An evaluation of how well you understand yourself and how this affects your ability to communicate effectively with others. Do you think there are any areas where you could improve? Why or why not? What might you do to improve these areas?

Assessment 2: Reflection on Communication Experiences (30%)

For this assessment, you will reflect on your past experiences with communication in order to gain a better understanding of your own communication style. Choose two past experiences where communication was important (e.g., a time when you had to give a presentation, a time when you were in a conflict with someone, etc.). For each experience, answer the following questions:
* What was the situation?
* Who was involved?
* What was your role in the situation?
* What communication behaviors did you use?
* How effective were your communication behaviors? Why or why not?
* What could you have done differently to communicate more effectively in the situation?

Assessment 3: Interpersonal Communication Theory Paper (40%)

For this assessment, you will write a paper applying an interpersonal communication theory to your own life. Choose one of the following theories to write about: Social Penetration Theory, Self-Disclosure Theory, or Relational Dialectics Theory. In your paper, address the following questions:
* What is the chosen theory?
* How does the theory explain human relationships?
* How has the theory been applied in research?
* How can the theory be used to understand your own interpersonal relationships?
* What are the strengths and limitations of the theory?

Your paper should be 3-5 pages in length (not including cover page and reference list), double spaced, and formatted according to APA guidelines.

COMM 1004C Week 3 Suggested Resources/Books

COMM 1004C Week 4 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 5 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 6 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 7 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 8 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 3 Assignment (20 Questions)

–

**Student Name:** Aisha Khan

**Student Number:** 100625264

**Instructor’s Name:** Lin Fang (L.1)

## Question 1
A couple has been married for a number of years and has never had a serious disagreement. They both want to keep it that way, so when they encounter a problem or misunderstanding, they quickly forgive each other. What is the name for this pattern of communication?

a) complimentary interaction
b) symmetrical interaction
c) cooperative interaction
d) accommodative interaction

**d) accommodative interaction**

## Question 2
During an argument, one person refuses to listen to the other person’s point of view and instead just keeps repeating his or her own viewpoint over and over again. This behaviour is an example of:

a) verbal aggression
b) active listening
c) emotional abuse
d) verbal abuse

**a) verbal aggression**

## Question 3
The tendency to allow our emotions to override our ability to think clearly is known as:

a) emotional intelligence
b) emotional literacy
c) emotional baggage
d) emotional reactivity

**d) emotional reactivity**

## Question 4 A message sent by email, instant messaging, or text message is an example of which type of communication? If you have difficulty with this question, please visit the tutorial for Week 3 on Blackboard entitled “Communication Modes in Context.” a ) verbal communication b ) nonverbal communication c ) textual communication d ) none of the above d ) none of the above **c ) textual communication** **If you have difficulty with this question, please visit the tutorial for Week 3 on Blackboard entitled “Communication Modes in Context.”** ## Question 5 According to your textbook (Wood, 2012), effective communicators possess which two characteristics? If you have difficulty with this question, please review Chapter 3 in your textbook. a ) sincerity and tactfulness b ) friendliness and sincerity c ) assertiveness and self-monitoring d ) sensitivity and self-disclosure **c ) assertiveness and self-monitoring** **If you have difficulty with this question, please review Chapter 3 in your textbook.** ## Question 6 During a presentation at work, your boss asks you several questions about your ideas. You know he is challenging your ideas in order to make them better, but you feel defensive because he is not acknowledging all of the good points you are making. What is the name for this feeling? If you have difficulty with this question, please review Chapter 3 in your textbook. a ) jealousy b ) envy c ) resentment d ) anger **c ) resentment** **If you have difficulty with this question, please review Chapter 3 in your textbook.** ## Question 7 After hearing about how upset her friend feels about her parents getting divorced, Jane decides not to tell her friend about her own parents’ divorce because she does not want her friend to feel worse. Which barrier to effective communication is Jane exhibiting? If you have difficulty with this question, please review Chapter 4 in your textbook. a ) filtering b ) selecting c ) withholding d ) clarifying **c ) withholding** **If you have difficulty with this question, please review Chapter 4 in your textbook.** ## Question 8 In order to be an effective communicator at work, it is important that you know how people are likely to respond emotionally to what you say. This ability is known as: If you have difficulty with this question, please review Chapter 5 in your textbook. a ) emotional intelligence b ) emotional literacy c) empathy d) verbal intelligence **c) empathy** **If you have difficulty with this question, please review Chapter 5 in your textbook.** ## Question 9 During an argument with his girlfriend about going out with his friends instead of spending time with her on Saturday night, Mark says “You’re just like my mother!” Mark is using which type of defence mechanism? If you have difficulty with this question, please review Chapter 6 in your textbook. a ) displacement b) projection c) regression d) reaction formation **b) projection** **If you have difficulty with this question, please review Chapter 6 in your textbook.** ## Question 10 Your best friend from high school calls you up out of the blue and asks to meet up for coffee. You have not seen or talked to her since graduation day. You agree to meet up because: If you have difficulty with this question, please review Chapter 7 in your textbook. a![image](https://user-images.githubusercontent.com/32804059/42128837-7eadf5aa-7be8-11e8-9228-adf0a6b2ba05.png)![image](https://user-images.githubusercontent().com/32804059/42128844-86e62af4-7be8-11e8-9dc1-f72fe8272522)![image](https://user-images).githubusercontent().com/32804059/42128852-8da63848-7be8-11e8-.com/32804059/42128862-95b89706-7be8–39a0b5446870)![image](https://user images).githubusercontent().com/32804059/42128867–9df1ec26e76)![image](https://user images).githubusercontent().com![image](https://user images).githubusercontent().com!![image]())))![image]())))![]())))))))((()))((())))))))))))))))(())!![]()))(()))))))(())![]()))(())!![]()))(((((((())))))))))))!)!)!)!)!)!)!)!)!)!)!)!)!)!). . . . . . . . . . . . . . ![image]())))!!![]())!!![]())!!![]())!!![]())!!![]())!!![]())!!![])!!![]())!!![]())!!!!!!!!![])!!!!!!!!![]))!!!!!!!!![]))!!!!!!!!![])))!!!!!!!!![])!!!!!!!!!!!!!!!!!!!!!! !! 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COMM 1004C Week 3 Assignment Question (20 Questions)

1. Which of the following is NOT an example of an interpersonal message?

A. A text message from your best friend

B. A speech about the benefits of recycling

C. An email from your professor

D. A conversation with your roommate about doing the dishes

2. In order for communication to be interpersonal, it must ____________.

A. involve at least two people who are in close proximity to each other

B. take place in real time

C. involve verbal and nonverbal messages that are exchanged between two people who have a relationship with each other

D. All of the above are necessary for communication to be interpersonal.

3. When we interact with others, we ____________.

A. simultaneously send and receive messages

B. encode our messages into symbols that can be decoded by our listener

C. use verbal and nonverbal communication to create meaning

D. do all of the above when we interact with others

COMM 1004C Week 3 Discussion 1 (20 Questions)

Click Here for COMM 1004C Syllabus (5 credits)

Click Here for Grade Breakdown and Assignment Rubrics

Click Here for COMM 1004C Course Schedule of Assignments and Due Dates
*Note: This class is graded Pass/Fail. A grade of C- or better is required to pass the COMM 1004C Course.

1. What are some of the challenges that you face when communicating with others?
2. How can you overcome these challenges?
3. What are some effective ways to communicate with others?
4. What are some ineffective ways to communicate with others?
5. How can you improve your communication skills?
6. How can you better understand the communication process?
7. What are some barriers to communication?
8. How can you overcome these barriers?
9. What is the role of communication in relationships?
10. How can communication improve relationships?

COMM 1004C Week 3 DQ 1 (20 Questions)

– Summer 2012

This discussion forum is being graded and requires you to create a thread and respond to at least two of your classmates. Your initial post should be at least 150 words, not including the questions asked in each topic. Each response should be at least 75 words. Please remember to use complete sentences and proper grammar and spelling. The purpose of this discussion is to help you apply your understanding of interpersonal communication theories to your everyday interactions with others.

Choose one question from each topic below. Answer each question thoroughly by integrating COMM 1004C Course content (the textbook and lectures) with real-life experiences, observations, examples, or current events. Your responses should demonstrate an understanding of how the chosen interpersonal communication theory affects day-to-day interactions.

TOPIC ONE: Listening

1. How do gender stereotypes affect listening? Give an example from your own experience or from the media that illustrates this idea.
2. Describe a time when someone misunderstood you. What happened? Why do you think this misunderstanding occurred? What could you have done differently to avoid it?
3. We often listen with the intention to reply instead of to understand the speaker’s message. Why do you think this is so? How can we become better listeners?

TOPIC TWO: Perception

4. Explain how your self-concept influences your perception of others. Give an example from your own life that illustrates this idea.
5. We often judge others based on first impressions without really getting to know them as people. Is this fair? Why or why not? What can we do to avoid making these kinds of judgments?
6. Explain how our biases, prejudices, and stereotypes influence our perceptions of others. How can we overcome these tendencies?

COMM 1004C Week 3 Discussion 2 (20 Questions)

COMM 1004C Week 3 Discussion 2 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

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COMM 1004C Week 3 Discussion 2 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Attached below is a completed, 20 question fill in the blank assignment that received 100% on an A. This assignment will be useful if you are in need of help for this week’s discussion questions. This can also be used as a study guide for the quiz that covers this week’s reading material. Attached is both a PDF version and Word doc version to make it easier to download on any device. Should you have any questions, please feel free to contact me. Thanks!

COMM 1004C Week 3 Discussion 2 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) Attached below is a completed, 20 question fill in the blank assignment that received 100% on an A. This assignment will be useful if you

COMM 1004C Week 3 DQ 2 (20 Questions)

In this Discussion Board, you will have the opportunity to further explore the concept of language and communication. Take a look at the questions below and select five that interest you. You must respond to all five questions with an initial post of at least 250 words by Wednesday night of this week (11:59 pm CT). Make sure to back up your claims with examples from the textbook or other resources as needed. To receive full credit for this assignment, you will also need to comment on two other students’ posts by Sunday night (11:59 pm CT). Remember, these comments must be substantial; simply saying “I agree” does not count!

1. What is culture? Why is it important in interpersonal communication?

2. How does culture influence the way we communicate? Provide specific examples.

3. What is verbal communication? How is it different from nonverbal communication?

4. What are the different types of nonverbal communication? Which type do you think is most important in interpersonal communication? Why?

5. How can we use nonverbal communication to improve our interpersonal communication skills?

6. What is “noise” in communication? What are some common sources of noise that can interfere with our ability to communicate effectively?

7. What is “listening”? What are some common barriers to effective listening? How can we overcome these barriers?

8. How can we use active listening skills to improve our interpersonal communication?

9. What is “self-concept”? How does our self-concept influence our interpersonal communication?

10. What is “perception”? How does perception influence our interpersonal communication?

COMM 1004C Week 3 Quiz (20 Questions)

*You must complete this quiz to pass the COMM 1004C Course.*

Question 1: How is relational dialectics different from other communication theories?

a. It doesn’t focus on conflict.
b. It is based on the idea that communication is a process of creating meaning.
c. It focuses on how people manage conflict in their relationships.
d. It is based on the idea that communication is a process of creating and maintaining relationships.

Question 2: How might a couple use the dialectical tension of change vs. stability to improve their relationship?

a. They might make a list of things they would like to change about each other.
b. They might talk about things they would like to keep the same in their relationship.
c. They might try to find some middle ground between the things they want to change and the things they want to keep the same.
d. They might stop communicating with each other altogether.

Question 3: Which of the following is an example of an identity message?

a. “I love you.”
b. “I’m sorry.”
c. “I’m going to be late for our date tonight.”
d. “I don’t know what I want to be when I grow up.”

Question 4: Which of the following is NOT an example of an identity management strategy?

a. Reframing
b. Impression management
c. Exit
d. Voice
e. Loyalty
f. Keeping secrets

Question 5:Which of the following statements about self-concept is true?

a. Self-concept is relatively stable over time.
b. Our self-concept is based on our beliefs, values, and attitudes.
c. Our self-concept influences how we see ourselves and how we behave in our relationships with others.
d. All of the above are true statements about self-concept.

Question 6:Which of the following is NOT one of the three components of your self-concept?

a. How you see yourself physically
b. How you see yourself emotionally
c) How you see yourself socially d) How you see yourself academically

Question 7:Tanya’s parents got divorced when she was four years old, and she has never seen her father since then. She told her therapist that she sometimes feels like she doesn’t know who she is because she doesn’t have a father figure in her life . Based on what you know about self-concept, which of the following statements is true?

a) Tanya’s self-concept is relatively stable because it has been influenced by her parents’ divorce since she was four years old . b) Tanya’s self-concept is based on her beliefs, values, and attitudes, which have been influenced by her parents’ divorce since she was four years old . c) The fact that Tanya doesn’t have a father figure in her life means that her self-concept is incomplete . d) All of the above are true statements about Tanya’s self-concept .

Question 8:According to your textbook, which one of the following factors has the greatest impact on our self-concept?

a) How we see ourselves physically b) How we see ourselves emotionally c) How we see ourselves socially d) How we see ourselves academically e) All of the above factors have an equal impact on our self-concept .

Question 9:Jenny has been dating Steve for six months, and she told her best friend that she is thinking about breaking up with him because he isn’t ambitious enough for her . Jenny’s best friend told her that maybe she should give him some time because he might surprise her . Based on what you know about social penetration theory , which one of the following statements is true ?

a) Jenny’s best friend was right to tell her that Steve might surprise her because they are still in the superficial layer of their relationship . b) Jenny’s best friend was right to tell her that Steve might surprise her because they are still in the public layer of their relationship . c) Jenny’s best friend was wrong to tell her that Steve might surprise her because they are already in the private layer of their relationship . d) Jenny’s best friend was wrong to tell her that Steve might surprise her because they are already in the intimate layer of their relationship . e) None of the above statements are true according to social penetration theory .

Question 10:According to your textbook, which one of the following factors has the greatest impact on whether or not we disclose personal information to others?

a) Whether or not we trust the other person b) Whether or not we feel comfortable with the other person c) Whether or not we feel safe with the other person d) All of the above factors have an equal impact on whether or not we disclose personal information to others . e) None of the above factors have an impact on whether or not we disclose personal information to others .

Question 11:Sammy just got married, and he told his best friend that he and his wife are planning on having children within the next few years . His best friend asked him how many children he wants , and Sammy told him that he doesn’t know yet because they haven’t really talked about it yet . Based on what you know about interpersonal communication , which one of the following statements is true ?

a) Sammy should have talked about how many children he wanted with his wife before he got married so that there wouldn’t be any miscommunication later on . b) Sammy’s best friend was wrong to ask him how many children he wanted because it’s too personal of a question . c) Sammy should have told his best friend that he didn’t want to talk about it because it’s too personal of a question . d) Sammy’s best friend was right to ask him how many children he wanted because it will help them plan for their future better . e) None of the above statements are true according to interpersonal communication theories .

COMM 1004C Week 3 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is not a barrier to effective interpersonal communication?

a) Distraction
b) Noise
c) Interruptions
d) Differences in values, attitudes, and beliefs

2. In order to be an effective listener, you should do all of the following EXCEPT:

a) Be patient and attentive.
b) Be respectful and nonjudgmental.
c) Focus on your own needs and perspectives.
d) Ask questions to clarify information.

3. The ___________ perspective of communication emphasizes the role that communication plays in creating and maintaining social order.

a) Functionalist
b) Symbolic Interactionist
c) Conflict
d) Feminist

4. The way we define ourselves and others is known as:

a) Social penetration
b) Social construction
c) Self-concept
d) Perception

5. In order to effectively manage stress in our lives, we should do all of the following EXCEPT:

a) Acknowledge that stress is a part of life.
b) Identify our major sources of stress.
c) Avoid stressful situations whenever possible.
d) Respond to stress in a constructive manner.

6. According to the text, the best way to manage conflict is to:

a) Ignore it and hope it goes away on its own.
b) Attack the other person involved in the conflict.
c) Collaboratively work together to find a solution that meets the needs of both parties involved.
d) Withdraw from the situation entirely.

7. The term “interpersonal communication” can be defined as:
a) Any form of communication that occurs between two people. b) Communication that occurs within oneself. c ) Communication that occurs between large groups of people. d) Communication that occurs between people from different cultures or countries.

8 . Which of the following is NOT one of the five basic elements of communication?

a ) Context b ) Message c ) Medium d ) Channel

COMM 1004C Week 4 Description

COMM 1004C Course explores the nature of interpersonal communication. It emphasizes communication between people in dyads and small groups as well as how self-concept, perception, verbal and nonverbal messages, and listening affect communication in these settings. Theories of interpersonal communication are studied as well as their applications to real world situations.

COMM 1004C Week 4 Outline

**COMM 1004C Course Outline for COMM 1004C – Interpersonal Communication* (5 credits)**

Week 4: Building and Maintaining Relationships

**Topics:**

– Initiating relationships
– Developing relationships
– Maintaining relationships
– Repairing relationships
– Ending relationships

COMM 1004C Week 4 Objectives

#|**Learning Outcome** |
|—|—|
| 1. | The student will apply theories of interpersonal communication to analyze and explain the communicative behavior of self and others. |
| 2. | The student will analyze the effects of cultural values, beliefs, and norms on interpersonal communication. |
| 3. | The student will examine ways in which communicative competence can enhance relationships. |
| 4. | The student will develop skills for managing conflict in interpersonal relationships. |
| 5. | The student will assess the role of technology in interpersonal communication. |

COMM 1004C Week 4 Pre-requisites

MATH 0098 – Introduction to Algebra (3 credits)

MATH 0103 – Intermediate Algebra (3 credits)

MATH 0114 – Pre-Calculus Algebra and Trigonometry I (4 credits)

MATH 0124 – Pre-Calculus Algebra and Trigonometry II (4 credits) or MATH 0144 – Pre-Calculus: Algebra, Trigonometry, and Analytic Geometry (5 credits) or MATH 0214 – Calculus I (5 credits) or higher math COMM 1004C Course approved by the student’s major department. * COMM 1004C is recommended but not required for students who have completed the minimum 12 credit hours of English Composition and are ready for an English Composition COMM 1004C Course that can count as a General Education Social and Behavioral Sciences Core COMM 1004C Course. Please check with your advisor if you have any questions about whether or not you should register for COMM 1004C.

COMM 1004C Week 4 Duration

COMM 1004C Course Code: COMM 1004C

COMM 1004C Course Title: Interpersonal Communication* (5 credits) (COMM 1004C)

Delivery Method: Distance Education – Synchronous

Programs: Bachelor of Arts Honours in Psychology, Bachelor of Arts in Psychology, Bachelor of Arts in Sociology, Bachelor of Arts Honours in Sociology, Bachelor of Arts Honours in Women’s and Gender Studies, Bachelor of Arts Honours in Liberal Studies, Bachelor of Arts in Liberal Studies, Bachelor of Social Work, Bachelor of Social Work – Accelerated Program, Certificate in Applied Social Sciences – Criminology Specialization, Certificate in Applied Social Sciences – Developmental Disabilities Specialization, Certificate in Applied Social Sciences – Health Care Management Specialization, Certificate in Applied Social Sciences – Human Resources Management Specialization

COMM 1004C Week 4 Learning Outcomes

1. Understand and analyze communication between people, including the ways in which messages are sent and received, how language is used, and how nonverbal cues influence interactions.

2. Develop skills in self-awareness, self-expression, active listening, and managing emotions in order to improve interpersonal communication.

3. Understand and apply key concepts and theories from the field of interpersonal communication to real-world situations.

4. Recognize and manage communication challenges that can arise in relationships, including conflict, deception, and betrayal.

5. Develop strategies for improving interpersonal communication in a variety of relationships, including family, friends, romantic partners, and work colleagues.

COMM 1004C Week 4 Assessment & Grading

Assessment/grading:

*This assessment is only for students enrolled in COMM 1004C. It is not required for students enrolled in COMM 1005C.

Students will be asked to complete an individual and group project during COMM 1004C Course. The individual project will be worth 40% of the final grade and the group project will be worth 60% of the final grade.

COMM 1004C Week 4 Suggested Resources/Books

COMM 1004C Course Description: An investigation of communication in interpersonal relationships. Emphasis is placed on understanding self and others in the context of communication, developing effective interpersonal skills, and managing interpersonal conflict. Theories, research and practical applications are considered. COMM 1004C Course is non-credit for students who have received credit for COMM 2004C.

Required Textbook: Interpersonal Communication: Relating to Others, 7th Edition by Steven A. Beebe, Susan J. Beebe and Timothy P. Robinson (ISBN: 978-0-205-98670-3)

Recommended Supplementary Readings: Essential Skills for Interpersonal Communication by Jeffrey M. Allen (ISBN: 978-0-534-60284-6)

Interpersonal Process in Therapy: An Integrative Model by Edward Teyber and Faith Teyber (ISBN: 978-0-8400-2975-8)

COMM 1004C Week 4 Assignment (20 Questions)

1. List five ways in which communication is different than other kinds of human behavior.
2. Define “communication.”
3. Explain the difference between intrapersonal and interpersonal communication.
4. Describe the different forms of communication.
5. Discuss the different channels of communication.
6. Identify the different purposes of communication.
7. Explain the difference between verbal and nonverbal communication.
8. Discuss the different elements of nonverbal communication.
9. Describe the different functions of nonverbal communication.
10. Explain how nonverbal and verbal communication work together.
11. Discuss the different ways that people communicate differently based on their culture, gender, age, etc.
12. Describe the different barriers to communication.
13. Discuss how to overcome barriers to communication.
14. Explain the difference between effective and ineffective communication.
15. Discuss the different strategies for effective communication.
16. Describe the different ways that technology has impacted communication.
17. Discuss the different ways that you can use technology to improve your communication skills.
18. Explain the difference between active listening and passive listening.
19. Discuss the different strategies for active listening

COMM 1004C Week 4 Assignment Question (20 Questions)

COMM 1004C Course introduces students to the study of interpersonal communication. It focuses on the relationship between language and communication, verbal and non-verbal messages, self-concept and perception, and the role of culture in interpersonal communication. The COMM 1004C Course also emphasizes practical skills such as active listening, assertiveness, conflict management, and public speaking.

Week 4 Assignment Question:

1) How does the way we perceive ourselves affect our interpersonal communication?
2) How do our verbal and nonverbal messages shape our interactions with others?
3) What is the role of culture in interpersonal communication?
4) How can we use interpersonal communication skills to improve our relationships?
5) What are some obstacles to effective interpersonal communication?

COMM 1004C Week 4 Discussion 1 (20 Questions)

Unit 4: Developing and Maintaining Relationships

Unit 4 introduces you to the concept of relationship development. You will learn about various types of relationships, as well as some of the challenges that can arise in relationships. In this unit, you will also have the opportunity to explore how effective communication can help maintain healthy relationships.

Choose ONE of the following topics and write a thorough response to the questions below. Your initial post must be at least 200 words in length and address all questions completely. In addition, you must respond to two other students’ posts in a minimum of 100 words each. Cite sources using proper APA formatting.

Option 1: Social Media and Relationships

In Unit 3, we explored how social media can be used to communicate with others. In this Discussion Board activity, we will explore how social media can impact our relationships with others—both positively and negatively.

1) How do you use social media? What are some advantages and disadvantages of using social media? How does your use of social media impact your relationships with others? Explain your answers fully.
2) Have you ever used social media to communicate with someone you are in a relationship with (e.g., spouse, significant other, family member)? If so, describe the experience. Was it positive or negative? Why or why not? If you have not used social media to communicate with someone you are in a relationship with, explain why not. Would you ever consider using social media for this purpose? Explain your answers fully.
3) Have you ever used social media to communicate with someone you were interested in dating or starting a relationship with? If so, describe the experience. Was it positive or negative? Why or why not? If you have not used social media to communicate with someone you were interested in dating or starting a relationship with, explain why not. Would you ever consider using social media for this purpose? Explain your answers fully.

COMM 1004C Week 4 DQ 1 (20 Questions)

What are the differences between verbal, nonverbal, and emotional communication? What is the relationship between verbal and nonverbal communication? How can we use verbal, nonverbal, and emotional communication to enhance our relationships with others?

1. What are the differences between verbal, nonverbal, and emotional communication?

Verbal communication is the use of words to communicate ideas or information. Nonverbal communication is the use of body language, gestures, and facial expressions to communicate ideas or information. Emotional communication is the use of emotions to communicate ideas or information.

2. What is the relationship between verbal and nonverbal communication?

The relationship between verbal and nonverbal communication is that they both communicate ideas or information. However, nonverbal communication can often be more effective than verbal communication in conveying a message.

3. How can we use verbal, nonverbal, and emotional communication to enhance our relationships with others?

We can use all three types of communication to enhance our relationships with others. Verbal communication can be used to express our thoughts and feelings. Nonverbal communication can be used to show our interest in and support for others. Emotional communication can be used to connect with others on a deeper level.

COMM 1004C Week 4 Discussion 2 (20 Questions)

Interpersonal Communication and Conflict Resolution Strategies:

1. How can an individual resolve conflict within themselves before attempting to resolve conflict with another person?
2. What are some common causes of interpersonal conflict?
3. How can an individual manage their emotions during a conflict situation?
4. What are some effective strategies for communicating during a conflict situation?
5. Why is it important to understand the other person’s perspective during a conflict?
6. How can an individual resolve a conflict without resorting to violence or other destructive behaviors?
7. What are some common mistakes people make when trying to resolve a conflict?
8. How can an understanding of communication theories help individuals resolve conflicts?
9. What role does culture play in interpersonal conflict resolution?
10. What are some tips for managing difficult conversations?
11. How can “I” statements be used to defuse a tense situation?
12. When is it best to avoid confrontational communication?
13. How can “active listening” skills be used to improve communication and resolve conflict?
14. What is the difference between problem-solving and compromise as methods for resolving conflict?
15. What is mediation, and how can it be used to resolve interpersonal conflict?
16. What is arbitration, and how can it be used to resolve interpersonal conflict?
17. What are some common styles of handling conflict, and what are the advantages and disadvantages of each style?
18. When is it best to seek professional help in resolving interpersonal conflict?
19. What are some general guidelines for maintaining healthy relationships?
20. What are some signs that a relationship is unhealthy or abusive?

COMM 1004C Week 4 DQ 2 (20 Questions)

What are the elements of a successful relationship? What makes relationships fail? What can you do to enhance your interpersonal communication skills?

1. What are the elements of a successful relationship?

The elements of a successful relationship include communication, trust, respect, and commitment. Communication is important in a relationship because it allows couples to share their thoughts and feelings with each other. Trust is also important in a relationship because it allows couples to feel secure in their relationship. Respect is important in a relationship because it allows couples to feel valued and appreciated by each other. Commitment is also important in a relationship because it allows couples to feel dedicated to each other.

2. What makes relationships fail?

There are many factors that can make relationships fail, such as communication problems, trust issues, respect issues, and commitment issues. Communication problems can occur when couples are unable to share their thoughts and feelings with each other. Trust issues can occur when couples are unable to feel secure in their relationship. Respect issues can occur when couples are unable to feel valued and appreciated by each other. Commitment issues can occur when couples are unable to feel dedicated to each other.

3. What can you do to enhance your interpersonal communication skills?

There are many things you can do to enhance your interpersonal communication skills, such as attending a communication workshop, reading books on communication, or taking a COMM 1004C Course on communication. Attending a communication workshop will allow you to learn new communication techniques that you can use in your relationships. Reading books on communication will allow you to learn about different communication styles and how to effectively communicate with others. Taking a COMM 1004C Course on communication will allow you to learn about the various aspects of communication and how to apply them in your relationships.

COMM 1004C Week 4 Quiz (20 Questions)

What is the term used to refer to the different ways people interact with each other?

A. communication B. interpersonal C. social interaction D. task orientation
2.

Which of the following is NOT one of the three main purposes of interpersonal communication?

A. to express emotions B. to persuade C. to form and maintain relationships D. to exchange information
3.

Which of the following statements about self-concept is true?

A. It is based on our beliefs, values, and attitudes. B. It is relatively stable over time. C. It is not influenced by our interactions with others. D. It is based on our physical appearance only.
4.

Which of the following factors can affect how we perceive others?

A. past experiences B. culture C. first impressions D. all of the above5)

de-escalate

COMM 1004C Week 4 MCQ’s (20 Multiple Choice Questions)

This is a quiz for COMM 1004C, it has 20 Multiple Choice Questions. This exam is covered in Chapter 4 of the textbook by Wood, John C. and Wood, Carolyn L. (2011) Interpersonal Communication: Everyday Encounters. Cengage Learning Canada. ISBN-13: 978-1439070169

1. The term “listening” refers to:

a) Giving others your undivided attention while they are speaking to you

b) Hearing what others are saying and understanding the meaning of their message

c) Responding to what others are saying in an appropriate manner

2. Which of the following is not one of the three elements of effective listening?

a) Giving others your undivided attention while they are speaking to you

b) Hearing what others are saying and understanding the meaning of their message

c) Planning your response while the other person is still speaking

3. Which of the following statements about listening is true?

a) Most people are good listeners because they have been doing it since they were born.

b) Most people do not listen as well as they think they do because they tend to daydream or think about other things when someone else is talking.

c) Most people listen with only half of their brain because the other half is busy planning what they are going to say next.

4. The act of attending involves:

a) Giving others your undivided attention while they are speaking to you and making sure that you understand their message by asking questions if necessary.

b) Hearing what others are saying and understanding the meaning of their message but not necessarily giving them your undivided attention. You may be thinking about other things at the same time.

c) Responding to what others are saying in an appropriate manner without necessarily giving them your undivided attention or trying to understand their message.

COMM 1004C Week 5 Description

COMM 1004C Course Code: COMM 1004C

Instructor: Dr. James D. Ivory

Email: james_ivory@carleton.ca

Office Hours: By appointment

Location: Communication Studies, Dunton Tower

Time: Fall 2014

Week 5 of Interpersonal Communication covers the topics of verbal and nonverbal communication. We will discuss the different ways that people communicate through words and body language, and how these forms of communication can be used effectively in different situations. We will also explore how culture can influence the way we communicate with others, and how to overcome communication barriers in order to achieve successful interactions.

COMM 1004C Week 5 Outline

Week 5 Topics:

• Listening
• Types of listening
• Effective listening strategies
• The role of listening in building relationships
• Communicating in relationships
• Intimacy and self-disclosure
• Communication patterns in relationships
• Satisfaction in relationships
• Managing conflict in relationships

Learning Outcomes:

1. Understand the role of listening in interpersonal communication.
2. Understand the different types of listening.
3. Understand effective listening strategies.
4. Understand the role of listening in building relationships.
5. Understand how to communicate effectively in interpersonal relationships.
6. Understand the concept of intimacy and self-disclosure in interpersonal communication.
7. Understand communication patterns in interpersonal relationships.
8. Understand satisfaction in interpersonal relationships.
9. Understand how to manage conflict effectively in interpersonal relationships

COMM 1004C Week 5 Objectives

*This is a sample schedule, and is subject to change.

**Students will be using a textbook in COMM 1004C Course. The cost of the textbook is not included in the tuition for COMM 1004C Course. Please refer to http://bcitbookstore.ca for textbook information.

Week 1 – Introduction to the COMM 1004C Course, communication in relationships, and self-concepts

Week 2 – Communication apprehension and active listening skills

Week 3 – Verbal and nonverbal communication in relationships (part 1)

COMM 1004C Week 5 Pre-requisites

None

COMM 1004C Week 5 Duration

* COMM 1004C Course is delivered in a 5-week term.

COMM 1004C Week 5 Learning Outcomes

1. Recognize and explain the basic concepts of interpersonal communication.

2. Understand and apply the basic skills of interpersonal communication.

3. Analyze the role of interpersonal communication in personal relationships.

4. Understand and apply the concepts of self-disclosure and emotional intelligence in interpersonal communication.

COMM 1004C Week 5 Assessment & Grading

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COMM 1004C Week 5 Suggested Resources/Books

*NOTE: COMM 1004C Course is for students registered with the College of the Rockies, Cranbrook, BC. It may not be appropriate for other institutions.

COMM 1004C Week 5 Assignment (20 Questions)

*Please note that COMM 1004C Course is equivalent to COMM 1004B – Interpersonal Communication (3 credits).

1. What are the three types of conflict?

2. What are the five major strategies for managing conflict?

3. What is the difference between an assertive and an aggressive communication style?

4. What is the difference between a passive and a passive-aggressive communication style?

5. What are the four major types of verbal communication?

6. What is the difference between verbal and nonverbal communication?

7. What are the three channels of communication?

8. What is the difference between intrapersonal and interpersonal communication?

9. What are the five major barriers to effective communication?

10. What are the four major types of listening?

COMM 1004C Week 5 Assignment Question (20 Questions)

(75 points)

Note: Answers are not case sensitive.

1. Which of the following is not a barrier to interpersonal communication?
* The receiver’s background and experience
* The message sender’s encoding ability
* The message channel being used
* The message sender’s self-concept
2. All of the following are ways to reduce the negative effects of anxiety on interpersonal communication except:
* Increase your self-monitoring skills.
* Use empathic statements to respond to your partner’s anxiety-provoking statements.
* Reframe anxiety-provoking situations as positive opportunities.
* Decrease your use of self-disclosure.
3. Which of the following is an example of verbal communication?
* A woman frowns and shakes her head “no” when her boss asks her to work late tonight.
* A man sends a text message to his girlfriend asking her how her day is going.
* A couple has a fight and decides not to speak to each other for the rest of the night.
4. According to your textbook, “Genderlects” are __________.
* Different ways that males and females communicate with each other based on their different cultural backgrounds and experiences
* Different ways that males and females communicate with each other based on their different gender roles
* Different ways that males and females communicate with each other based on their different levels of self-disclosure
5. Which of the following is an example of emotional contagion?
* You see a stranger crying in public and you start feeling sad yourself.
* You get angry at your roommate for coming home late and waking you up, even though she did apologize.
* You feel happy after receiving a compliment from your boss at work.
6. In order for emotional contagion to occur, which of the following must be true?
* The two people must be emotionally connected to each other.
* The two people must be physically close to each other.
* The two people must be experiencing the same emotions at the same time.
7. In order for emotional contagion to occur, which of the following does NOT have to be true?
* The two people must be emotionally connected to each other.
8. According to your textbook, research suggests that __________ percent of face-to-face communication is accounted for by nonverbal cues such as facial expressions, gestures, posture, and eye contact.
9. When it comes to personal space, North Americans generally prefer __________ inches of personal space when talking with others, whereas Latin Americans prefer __________ inches of personal space when talking with others.
10. When it comes to personal space, North Americans generally prefer __________ inches of personal space when talking with others, whereas Arabs prefer __________ inches of personal space when talking with others . 11. Nonverbal immediacy behaviors include all of the following EXCEPT: * Eye contact * Smiling * Personal distance * Touching 12. According to your textbook, research suggests that only about __________ percent of touch is communicative in nature. 13. According to your textbook, which type(s) of touch are considered most intimate? * Patting someone on the back * Hugs * Handshakes * Kisses 14 .According to your textbook, which type(s) of touch are considered most intimate? * Patting someone on the back * Hugs * Handshakes 15 . When it comes to proxemics, North Americans tend to have a(n) __________ relationship orientation, whereas Arabs tend to have a(n) __________ relationship orientation . 16 . When it comes to proxemics, North Americans tend to have a(n) __________ relationship orientation , whereas Latin Americans tend to have a(n) __________ relationship orientation 17 .The way we structure our time says a lot about our culture . For example , in Canada , it is considered rude if you show up more than __________ minutes late for an appointment , whereas in Arab countries , it is considered rude if you show up less than __________ minutes late for an appointment 18 . Research suggests that men interrupt women more often than women interrupt men because they have been socialized since childhood to believe that they are supposed to be __________ 19 . All of the following are examples of high-context cultures EXCEPT: * Canada * United States * China 20 . All of the following are examples of high – context cultures EXCEPT:

COMM 1004C Week 5 Discussion 1 (20 Questions)

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Week 5 Discussion 1 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

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COMM 1004C Week 5 DQ 1 (20 Questions)

Question 1: List five ways to reduce conflict in relationships.

1. Avoidance
2. Withdrawal
3. Smoothing
4. Appeasement
5. Compromise

Question 2: What is the difference between healthy and unhealthy conflict?

Healthy conflict is when two people are able to express their differing opinions without it damaging their relationship. Unhealthy conflict is when two people are unable to express their differing opinions without it damaging their relationship.

COMM 1004C Week 5 Discussion 2 (20 Questions)

Please answer the following questions:

1. When it comes to communicating, we all have different communication styles. Can you think of a time when you struggled to communicate effectively with someone because your communication styles were so different? How did you eventually overcome this obstacle?
2. Have you ever found yourself in a situation where you were the only person who could see that a conflict was brewing? What did you do? Did you try to mediate the situation or just stay out of it?
3. Can you think of a time when you had to give someone difficult feedback? How did you go about doing it? Was it successful? Why or why not?
4. We all have different ways of handling stress and different stressors that affect us more than others. Can you think of a time when you struggled to communicate effectively because you were feeling overwhelmed by stress? How did you eventually overcome this obstacle?
5. Can you think of a time when you had to communicate with someone who was from a different culture than yours? How did you go about doing it? Was it successful? Why or why not?
6. Can you think of a time when you had to communicate with someone who spoke a different language than yours? How did you go about doing it? Was it successful? Why or why not?
7. We all have different ways of processing information and this can affect our communication style. Can you think of a time when you struggled to communicate effectively with someone because your information processing styles were so different? How did you eventually overcome this obstacle?
8. Have you ever been in a situation where the stakes were high and failure was not an option? How did you handle the pressure? Was the situation successful? Why or why not?
9. Have you ever been in a situation where emotions were running high and tempers were flaring? How did you handle the situation? Was it successful? Why or why not

COMM 1004C Week 5 DQ 2 (20 Questions)

In your own words, briefly describe the transactional model of communication. Then, answer the following questions:

1. What is your favorite example of interpersonal communication?
2. What do you think are the benefits of effective interpersonal communication?
3. How do you think the transactional model can help us to better understand our interpersonal communication experiences?
4. Do you think that all interpersonal communication is dyadic? Why or why not?
5. What do you think are the most important elements of effective interpersonal communication?
6. How do you think the transactional model can help us to better manage our interpersonal relationships?
7. What do you think are the most important factors that contribute to successful interpersonal communication?
8. How do you think the transactional model can help us to better understand and resolve conflict in our interpersonal relationships?
9. What do you think are the most important elements of effective teamwork?
10. How do you think the transactional model can help us to better understand and manage our teamwork experiences?

COMM 1004C Week 5 Quiz (20 Questions)

*Commonly referred to as COMM 1004C, COMM 1004C Course is a 5 credit version of COMM 1004B. In order to receive credit for COMM 1004C, students must successfully complete all assignments in COMM 1004C Course and write the final examination. Commo

1. According to the text, conflict can be defined as:

a. a negative feeling directed toward another person that results from an interaction with that person
b. an objective difference of opinion between two or more people about something important to them
c. an interaction in which one party attempts to persuade the other to change his or her position on an issue
d. all of the above

d. all of the above

COMM 1004C Week 5 MCQ’s (20 Multiple Choice Questions)

1. The tendency to place blame on others and assume they are responsible for the problems in a relationship is referred to as:
2. The act of perceiving, interpreting, and responding to messages is known as:
3. Which of the following statements about communication apprehension is NOT true?
4. According to your textbook, which of the following is an important skill for communicating effectively in romantic relationships?
5. The need to have a clear understanding of what another person is saying before responding is referred to as:
6. Which of the following statements about self-disclosure is true?
7. According to your textbook, one way to reduce communication apprehension is to:
8. During a conversation, you notice that the other person’s eyes are wandering around the room and they seem distracted. You would likely interpret this as:
9. Which of the following statements about verbal communication is true?
10. In order for verbal messages to be effective, they must be:
11. When we use words that carry different meanings for different people, we are said to be using:
12. Which of the following statements about nonverbal communication is NOT true?
13. Which of the following is an example of a proxemics cue?
14. A(n) __________ is a cue that communicates how we are feeling emotionally.
15. According to your textbook, which of the following is an important aspect of effective nonverbal communication?
16. A(n) ___________ occurs when our words and nonverbal messages contradict each other.
17. When we send mixed messages, our ___________ is more likely to be believed than our words.
18. Paralanguage refers to:
19. Vocal characteristics that can communicate emotion include all of the following EXCEPT:
20. Which of the following statements about listening is true?

COMM 1004C Week 6 Description

*Note: This is a sample syllabus. Your instructor will provide you with information about where to access the readings for your COMM 1004C Course.

COMM 1004C Course examines how communication between people affects their relationships. Students explore how interpersonal communication is used in their everyday lives and how it influences their relationships with family, friends, co-workers, and others. In addition, students learn how to enhance their interpersonal communication skills through self-reflection and practice.

COMM 1004C Week 6 Outline

*The COMM 1004C Course is under construction and the lecture outlines may change before the start of the COMM 1004C Course.*
**This is a 5 credit COMM 1004C Course, however it may also be taken for 3 credits, in which case there are no group project workshops for this week.*

COMM 1004C Week 6 Objectives

– Explore how identity and self-concept influence interpersonal communication.
– Examine how language and nonverbal cues affect interpersonal communication.
– Analyze how emotions affect interpersonal communication.
– Evaluate how relationships develop and change over time.
– Discuss how technology affects interpersonal communication.

COMM 1004C Week 6 Pre-requisites

and COMM 1103 – Introduction to Public Speaking* (3 credits) (COMM 1103)

COMM 1004C Course Description: COMM 1004C Course is designed to help students develop and enhance the skills needed for effective interpersonal communication in a variety of contexts. Students will be exposed to a number of theoretical frameworks that provide an understanding of how communication practices are shaped by cultural influences, social institutions, and relationships. Students will learn how communication practices are used in various contexts including dyads, small groups, organizations, and public settings. Students will also develop practical skills related to self-assessment, strategic message planning, conflict management, active listening and giving/receiving feedback. (Prerequisites: COMM 1004C). COMM 1004C Course is required for students completing a BComm degree.

COMM 1004C Course Textbooks: *COMM 1004C Course has common textbooks with COMM 1004C. Please order your books from the Ryerson University Bookstore online at www.ryersonbookstore.ca or visit the bookstore in person at 55 Gould Street just south of Dundas between Church & Yonge Streets.*

Interpersonal Communication: Relating to Others / Edition 7

Author(s): Steven A. Beebe; Susan J. Beebe; Mark V. Redmond; Dorothy E Zemke Publisher: Prentice Hall Canada (Pub Date: September 17, 2010) ISBN: 0136010913 9780136010918 Binding Type: Hardcover – 912 pages List Price: $139.67 Our Price: $92.95

Student COMM 1004C Course Notes (to be provided in class): The textbook publisher provides on-line access to student study guides for COMM 1004C Course through their book website at http://www2.pearsoncanada.ca/en/higher_education/product_detail_page/?ISBN=9780136066203&category=Textbook&pcode=01020525060839&viewLevel=1#tabs_header_1 . You may also want to consult other study guides available at the Ryerson Library Learning Commons web site at http://learningcommons.ryerson.ca/students/study-guides . NOTE: You should not need any other texts or materials than what are listed here unless you have difficulties finding them or if you wish to supplement your learning experience with additional readings or materials – which you may find useful but not essential for success in COMM 1004C Course!

COMM 1004C Course Goals & Student Learning Outcomes (SLOs): Upon completion of COMM 1004C Course you will have developed skills and knowledge related to the following goals as well as achieved specific SLOs that relate…

COMM 1004C Week 6 Duration

Week 6: March 20 – March 26

COMM 1004C – Interpersonal Communication* (5 credits)

In COMM 1004C Course, you will explore the dynamics of interpersonal relationships. You will develop an understanding of self and others in interpersonal contexts, and learn how to communicate more effectively in personal relationships. Topics include: developing interpersonal competence, perception and communication in relationships, verbal and nonverbal communication, conflict management, and relationship development and maintenance.

COMM 1004C Week 6 Learning Outcomes

Week 6 Outcomes for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

1. Explain how to communicate effectively in relationships.

2. Understand how communication affects relationships.

3. Understand how to manage conflict in relationships.

4. Understand how to effectively communicate in intimate relationships.

COMM 1004C Week 6 Assessment & Grading

| Graded Assignment |

COMM 1004C Week 6 Assessment & Grading for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Policies: Plagiarism, Cheating, and Academic Honesty. Please review the policies that are found in the syllabus of your COMM 1004C Course. These policies include…

COMM 1004C Week 6 Suggested Resources/Books

(Lecture, 3 credits) and COMM 1004B – Interpersonal Communication* (2 credits) (COMM 1004B) (Tutorial, 2 credits)

Required Reading

Students must read the required textbook, as well as complete all required readings from the COMM 1004C Course website. Students are also expected to consult the lecture slides and other materials posted on the COMM 1004C Course website. These will supplement the textbook reading by providing additional explanations and examples of key concepts. Students may also find it useful to consult secondary sources (e.g., scholarly journal articles). However, students should not attempt to do so until they have completed the required textbook reading and readings from the COMM 1004C Course website, as these will provide students with a solid foundation of basic knowledge about interpersonal communication.

COMM 1004C Week 6 Assignment (20 Questions)

+ 1)What are the three major barriers to effective interpersonal communication? Give an example of each.
*The three major barriers to effective interpersonal communication are emotional, physical, and psychological. An example of an emotional barrier would be if someone is feeling angry or upset, they may not be able to communicate effectively. A physical barrier could be if someone is deaf or has a speech impediment. A psychological barrier could be if someone has social anxiety and is too shy to communicate with others.*
2) How can you reduce the amount of noise in your environment when you are trying to communicate with others?
*Some ways that you can reduce the amount of noise in your environment when you are trying to communicate with others are by turning off any electronics that may be making noise, speaking in a clear voice, and making sure that there are no distractions in the room.*
3) What are some ways that you can improve your listening skills?
*Some ways that you can improve your listening skills are by practicing active listening, paying attention to nonverbal cues, and avoiding interrupting the speaker.*
4) What is “selective perception” and how can it impact our ability to communicate effectively?
*Selective perception is when we only pay attention to the information that we want to hear and filter out the rest. This can impact our ability to communicate effectively because we may not be getting all of the information that we need from the other person.*
5) Explain how “self-concept” can impact our ability to communicate effectively.
*Self-concept is how we see ourselves and how we think others see us. This can impact our ability to communicate effectively because if we have a negative self-concept, we may not feel like we are worth communicating with or that we have anything valuable to say.*
6) What is “emotional intelligence” and how can it help us to communicate more effectively?
*Emotional intelligence is the ability to be aware and understand our own emotions and the emotions of others. This can help us to communicate more effectively because we will be able to better understand how the other person is feeling and what they might need from us.*
7) Explain how “perception checking” can help us to communicate more effectively.
*Perception checking is when we check with the other person to make sure that we are understanding them correctly. This can help us to communicate more effectively because it prevents miscommunication and misunderstanding.*
8) What is “nonverbal communication” and why is it important?
*Nonverbal communication is any communication that does not use words. It can include things like body language, facial expressions, and tone of voice. Nonverbal communication is important because it can give us clues about how the other person is feeling and what they might be thinking.*
9) What are some common mistakes that people make when communicating nonverbally?
*Some common mistakes that people make when communicating nonverbally are failing to make eye contact, crossing their arms, or slouching. These things can give off the impression that we are not interested in what the other person has to say or that we are not open to communication.*
10) How can you use “positive reinforcement” when communicating with others?
*Positive reinforcement is when we reward desired behavior. When communicating with others, we can use positive reinforcement by complimenting them when they do something that we like or appreciate.*

COMM 1004C Week 6 Assignment Question (20 Questions)

1. How does a self-concept develop and change? How is it maintained?
2. What are the major components of a self-concept? How do they interact with each other?
3. Describe the relationship between self-esteem and self-concept.
4. What is self-disclosure? Why do people self-disclose?
5. What are the risks and benefits of self-disclosure?
6. How does self-disclosure create intimacy?
7. How does communication privacy management theory help us understand why and how people regulate disclosure in relationships?
8. What is emotional labor? What are its costs and benefits?
9. Describe the different types of listening. Which type of listening is most effective in which situations?
10. How do we become better listeners?
11. Describe the process of sending and receiving messages.
12. What are the major barriers to effective communication? How can we overcome them?
13. Describe the different channels of communication (e.g., verbal, nonverbal, digital). Which channel is best for which message?
14. Describe the different types of verbal communication (e.g., intrapersonal, interpersonal, public). Which type of communication is best for which message?
15. Describe the different types of nonverbal communication (e.g., kinesics, proxemics, chronemics). Which type of communication is best for which message?
16. What are the major theories of interpersonal attraction (e.g., social exchange theory, equity theory, reinforcement theory)? Which theory do you think is most accurate? Why?
17. What are some of the major factors that influence our attraction to others (e.g., physical appearance, personality, similarity)? Which factor do you think is most important? Why?
18. What are some of the major relationship stages (e.g., initiation, escalation, de-escalation, termination)? How do they affect our interactions with others?
19. What are some of the major conflict management styles (e.g., avoidance, accommodation, competition, collaboration)? Which style do you think is most effective in which situations?
20. How can we effectively manage conflict in our relationships?

COMM 1004C Week 6 Discussion 1 (20 Questions)

1. Explain why interpersonal communication is important in our lives.

2. Describe the communication process and its elements.

3. Discuss the various types of communication channels and their strengths and weaknesses.

4. Explain the concept of noise in communication and its impact on the process.

5. Discuss the various types of verbal and nonverbal communication and their roles in interpersonal communication.

6. Describe the different ways that people can use to improve their interpersonal communication skills.

7. Discuss the various theories of interpersonal communication and their key concepts.

8. Explain the concept of emotional intelligence and its role in interpersonal communication.

9. Discuss how gender, culture, and other individual differences can impact interpersonal communication.

10. Describe various strategies that people can use to manage conflict in their relationships.

COMM 1004C Week 6 DQ 1 (20 Questions)

1. What are some factors that may affect your ability to listen effectively?

2. How can you ensure that you are attending to both the verbal and nonverbal messages being sent by your conversation partner?

3. Explain the difference between listening with empathy and listening with sympathy. Which do you think is more important in interpersonal communication? Why?

4. How can active listening skills help you to be a more effective communicator?

5. What are some common barriers to effective listening? How can you overcome these barriers?

COMM 1004C Week 6 Discussion 2 (20 Questions)

1. What are the effects of technological change on human interaction?
2. How has the way we communicate changed over time?
3. What are some of the benefits of technology in our lives?
4. How has technology made communication more efficient?
5. What are some of the challenges that come with communicating via technology?

COMM 1004C Week 6 DQ 2 (20 Questions)

In your own words, define emotional intelligence. How can you use emotional intelligence in your personal relationships? How can you use emotional intelligence in your professional relationships? What are the benefits of using emotional intelligence?

COMM 1004C Week 6 Quiz (20 Questions)

1. In order to better manage the impact of emotions in interpersonal communication, it is important that we:

*a. know what they are and how they affect us.
*b. stop feeling them altogether.
*c. feel them as little as possible.
*d. express them as much as possible.

2. When we are feeling an emotion, we are more likely to:

*a. seek out others to talk to about it.
*b. try to bottle it up and not express it at all.
*c. have difficulty thinking clearly about anything else.
*d. all of the above

3. When communicating with someone who is feeling an intense emotion, it is important to:

*a. try to get them to calm down as quickly as possible.
*b. mirror their emotional state back to them.
*c. avoid talking about the emotion altogether.
*d. ask them questions about the situation that led to the emotion.

4. Which of the following statements about emotions is FALSE?

*a. Emotions can be contagious – if you’re around someone who is feeling an intense emotion, you may start to feel it too.
*b. Emotions can be helpful – they can motivate us to take action or help us cope with difficult situations
*c Emotions always have a positive or negative valence – they can be neutral as well
*d All of the above statements about emotions are true
5.. In order for us to effectively manage our emotions, it is important that we:
a) Let them out as soon as we feel them
b) Understand why we are feeling them
c) Recognize when we are starting to feel them
d) All of the above

COMM 1004C Week 6 MCQ’s (20 Multiple Choice Questions)

Unit 1. Self-concept, perception, and communication
1. Communication is most effective when the communicators share:
A. A common goal
B. The same perception of the message
C. The same self-concept
D. None of the above

2. The tendency to view oneself in a positive light is known as:
A. Egotism
B. Ethnocentrism
C. Self-concept
D. Self-esteem
3. The tendency for people to see themselves as better than others is known as:
A. Egotism
B. Ethnocentrism
C. Self-concept
D. Superiority complex
4. In order to reduce uncertainty in interpersonal relationships, people tend to:
A. Seek out others who are similar to them
B. Stereotype others who are different from them
C. Both A and B above
D. Neither A nor B above

COMM 1004C Week 7 Description

**COMM 1004C – Interpersonal Communication** is an introductory COMM 1004C Course to the field of interpersonal communication. The COMM 1004C Course will focus on developing students’ understanding of the process of communication, and how this process is affected by individual differences and environmental factors. The COMM 1004C Course will also explore how interpersonal communication can be used to enhance relationships.

COMM 1004C Week 7 Outline

(The University of British Columbia Vancouver Campus)

Week 7: Exploring Cultural Differences

In this week you will:
– Explore various models for understanding cultural differences.
– Reflect on your own identity and how it is shaped by your culture(s).
– Consider how cultural differences can shape our interpersonal relationships.

Learning Objectives
By the end of this week, you should be able to:
– Explain what culture is and how it affects our lives.
– Understand various models for understanding cultural differences.
– Reflect on your own identity and how it is shaped by your culture(s).
– Consider how cultural differences can shape our interpersonal relationships.

Reading Assignment
Please read the following chapters in Interpersonal Communication: Everyday Encounters (7th edition):
– Chapter 9: “Culture and Communication” (pp. 301-332)

**Culture** is a system of learned beliefs, values, customs, and behaviours that are shared by a group of people and transmitted across generations. It includes language, religion, education, art, law, politics, economy, science, technology, and many other areas of human activity. Culture shapes the way we see the world, how we interact with others, and what we believe is right or wrong. It is important to note that culture is dynamic; it changes over time as people learn new things and share new experiences.

There are two main types of culture: material culture and nonmaterial culture. **Material culture** refers to the physical things that a culture produces and uses on a daily basis, such as tools, clothing, and buildings. **Nonmaterial culture** consists of the ideas, beliefs, values, norms, behaviours, and patterns of behaviour that members of a society share. In other words, it is the “unseen” or “invisible” aspects of culture that shape our thoughts and behaviours. It includes language, religion, customs, values, etiquette, work ethic, childrearing practices, and much more. Because nonmaterial culture cannot be seen or touched, it can be easy to take it for granted or not even realize that it exists. However, nonmaterial culture has a powerful influence on our lives; it shapes our attitudes and behaviours in ways that we may not even be aware of.

COMM 1004C Week 7 Objectives

*There is no actual COMM 1004C Week 7 for COMM 1004C, this is the last week of the term.
**It is important that students complete all tasks in each objective before moving on to the next objective.**

## Objective 1: Understand communication strategies and tactics
– Demonstrate an understanding of communication strategies and tactics as they relate to interpersonal communication.
– Identify at least two communication strategies and explain how they can be used to improve interpersonal communication.
– Explain what is meant by “tactics” in interpersonal communication.
– Describe at least two tactics that can be used to improve interpersonal communication.
– Explain how effective use of strategies and tactics can improve the quality of interpersonal relationships.

## Objective 2: Understand how emotions affect interpersonal communication
– Demonstrate an understanding of how emotions affect interpersonal communication.
– Explain how different emotions can affect the way we communicate with others.
– Describe how our emotions can affect our interpretation of what others say to us.
– Explain how our emotions can affect the way we respond to others.
– Describe how our emotions can affect the way we manage conflict in our relationships.

## Objective 3: Understand how verbal and nonverbal messages affect interpersonal communication
– Demonstrate an understanding of how verbal and nonverbal messages affect interpersonal communication.
– Explain the difference between verbal and nonverbal communication.
– Describe how our words can affect the way we communicate with others.
– Explain how our tone of voice can affect the way we communicate with others.
– Describe how our body language can affect the way we communicate with others.

## Objective 4: Understand how gender, culture, and other individual differences affect interpersonal communication
– Demonstrate an understanding of how gender, culture, and other individual differences affect interpersonal communication.
– Describe at least two ways that gender can affect interpersonal communication.
– Describe at least two ways that culture can affect interpersonal communication.
– Explain how other individual differences (e.g., age, religion, etc.) can affect interpersonal communication.

COMM 1004C Week 7 Pre-requisites

COMM 1004C is a 5 credit COMM 1004C Course. It is a prerequisite for COMM 1004C – Interpersonal Communication.

COMM 1004C Week 7 Duration

– COMM 1004C Course Description
+
+- Week 1: Introduction to the COMM 1004C Course and the Instructor
+- Week 2: Theoretical Perspectives on Interpersonal Communication
+- Week 3: Communicating in Relationships
+- Week 4: Perceptions and Communication Climate
+- Week 5: Conflict Management and Problem Solving
+- Week 6: Gender, Culture, and Interpersonal Communication
+- Week 7: Conclusion of the COMM 1004C Course

COMM 1004C Week 7 Learning Outcomes

COMM 1004C Course DESCRIPTION

Interpersonal Communication is the process by which people interact with each other to create and maintain relationships. COMM 1004C Course will help you understand how communication affects relationships and how you can use communication to enhance your personal and professional lives. You will learn about the different types of interpersonal communication, including verbal, nonverbal, and emotional communication. You will also learn about the various barriers to effective communication and how to overcome them. By the end of COMM 1004C Course, you will be able to apply the concepts you have learned to your own life in order to improve your interpersonal communication skills.

LEARNING OUTCOMES

By the end of COMM 1004C Course, students will be able to:

COMM 1004C Week 7 Assessment & Grading

COMM 1004C Week 7 Suggested Resources/Books

Week 7 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits)

1. Theories of Human Communication (11th Edition) by Stephen W. Littlejohn and Karen A. Foss

2. Communication: The Process, Barriers, and Improving (11th Edition) by Roy M. Berko, Larry H. Bernstein, Andrea Wolvin, and Brianna S. Clark

3. Communicating in Small Groups: Principles and Practices (10th Edition) by Steven A. Beebe and John T. Masterson

COMM 1004C Week 7 Assignment (20 Questions)

– A. Reflect on your answers to the 20 Questions from Week 6. Indicate any questions you had difficulty answering and why. Also, note if any of your responses have changed as a result of reflecting on the week’s material.
– B. Interpersonal Communication Competence: Define interpersonal communication competence and discuss how it is related to effective communication. What are some ways you can improve your interpersonal communication competence? Be sure to use concepts learned in class to support your answer. (2-3 paragraphs)
– C. Listening Skills: Answer one or more of the following questions in 1-2 paragraphs each:
– How do people become better listeners?
– Why is listening important in relationships? Give an example of how listening or not listening has affected a relationship you have been in.
– What are some obstacles to effective listening? How can these obstacles be overcome?
– Describe a time when someone listened effectively to you. What made this such an effective experience for you? Alternatively, describe a time when someone failed to listen effectively to you. What was the result of this failure?
– D. Emotional Intelligence: Read about emotional intelligence and discuss how it relates to effective interpersonal communication. Do you think emotional intelligence can be improved? If so, how might this be done? (2-3 paragraphs)
– E. Nonverbal Communication: Choose one of the following topics and answer the question(s) in 1-2 paragraphs:
– Explain how proxemics and territoriality affect interpersonal communication. Give an example of how these concepts have influenced your own behaviour in an interpersonal situation.
– Discuss how appearance, artifacts, and environment can affect interpersonal communication. Include an example from your own experience in which one or more of these factors played a role in an interpersonal interaction.
– How do touch, eye contact, facial expressions, gestures, and postures contribute to nonverbal communication? Which of these factors do you feel most comfortable with using? Which do you feel most uncomfortable with using? Why? Include an example from your own experience for each response.

COMM 1004C Week 7 Assignment Question (20 Questions)

Question 1.0 of 20.0
What is the difference between taking a perspective and making an interpretation?

Taking a perspective is looking at something from a certain point of view, while making an interpretation is assigning meaning to something.

COMM 1004C Week 7 Discussion 1 (20 Questions)

COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

1. What are the different types of communication?

There are four different types of communication: verbal, nonverbal, written, and emotional. Each type of communication has its own set of rules and guidelines that need to be followed in order to be effective.

2. What is the difference between verbal and nonverbal communication?

Verbal communication is the use of words to communicate, while nonverbal communication is the use of body language, facial expressions, and tone of voice to communicate. Nonverbal communication is often more important than verbal communication, as it can provide clues about what a person is really thinking or feeling.

3. What is the difference between written and oral communication?

Written communication is the use of written words to communicate, while oral communication is the use of spoken words to communicate. Oral communication is often more personal than written communication, as it allows for immediate feedback and interaction.

4. What are the different channels of communication?

There are three different channels of communication: visual, auditory, and kinesthetic. Visual communication is the use of body language and facial expressions; auditory communication is the use of spoken words; and kinesthetic communication is the use of touch. Each channel has its own strengths and weaknesses, so it is important to choose the right channel for the situation.

5. What are the different types of listening?

There are four different types of listening: active, empathic, critical, and reflective. Active listening involves paying attention to both the words and the nonverbal cues; empathic listening involves trying to understand how the speaker feels; critical listening involves analyzing what is being said; and reflective listening involves repeating back what was said in order to ensure understanding.

6. What are some ways to improve your listening skills?

Some ways to improve your listening skills include: paying attention, focusing on the speaker, making eye contact, not interrupting, and asking questions. It is also important to avoid distractions such as cell phones or other electronics.

7. What are some common barriers to effective communication?

Some common barriers to effective communication include: noise, distractions, emotions, language differences, and cultural differences. These barriers can make it difficult to understand or be understood by others.

8. How can you overcome these barriers?

Some ways to overcome these barriers include: using simpler words, speaking slowly, repeating yourself, providing examples, and using nonverbal cues such as body language or gestures. It is also important to be patient and respectful when communicating with someone who has a different first language or cultural background.

9. What is “I” message?

An “I” message is a statement that begins with “I feel…” This type of message focuses on the speaker’s feelings instead of blaming the other person. For example: “I feel frustrated when you don’t listen to me.”

10. What is “You” message?

A “You” message is a statement that begins with “You always/never…” This type of message tends to be blaming and can often make the other person defensive. For example: “You never listen to me!”

COMM 1004C Week 7 DQ 1 (20 Questions)

1. What does it mean when we say that communication is relational?

2. How do our beliefs, values, and attitudes influence the way we communicate with others?

3. Why is it important to be aware of our own communication style?

4. How can we become more effective communicators?

5. What are some common barriers to effective communication?

COMM 1004C Week 7 Discussion 2 (20 Questions)

1. When is self-disclosure appropriate? Does the degree of relationship matter?

2. What are the benefits and risks of self-disclosure?

3. How does self-disclosure create intimacy in relationships?

4. Is there a difference between private and public self-disclosure? Why or why not?

5. How does the culture in which we were raised affect our willingness to self-disclose?

6. How do gender differences affect self-disclosure?

7. What are some ways to increase the level of self-disclosure in a relationship?

8. What are some ways to reduce the level of self-disclosure in a relationship?

9. What are some common mistakes people make when disclosing information about themselves?

10. What role does communication apprehension play in self-disclosure decisions?

COMM 1004C Week 7 DQ 2 (20 Questions)

1. What are the four stages of interpersonal relationships? Describe each stage in detail.

2. How do self-concept and self-esteem affect interpersonal relationships?

3. What is the role of communication in developing and maintaining interpersonal relationships?

4. How do communication apprehension and cultural differences affect interpersonal relationships?

5. What are some ways to overcome communication barriers in interpersonal relationships?

6. How does gender influence interpersonal relationships?

7. What is the role of family in shaping our interpersonal relationships?

8. What is the role of friends in our interpersonal relationships?

9. How does romantic love differ from other types of love?

10. What are some ways to improve our romantic relationships?

COMM 1004C Week 7 Quiz (20 Questions)

What is the most important difference between self-disclosure and public self-disclosure?

A) Public self-disclosure does not reveal personal information about oneself, whereas self-disclosure does.
B) Self-disclosure is more likely to occur in close relationships, whereas public self-disclosure is more likely to occur in relationships that are not close.
C) Self-disclosure is voluntary, while public self-disclosure is involuntary.
D) Public self-disclosure occurs in groups, while self-disclosure occurs between two people.

C) Self-disclosure is voluntary, while public self-disclosure is involuntary.

COMM 1004C Week 7 MCQ’s (20 Multiple Choice Questions)

1. How do you think about and manage stress?

2. How do you think about and manage time?

3. How do you think about and manage relationships?

4. How do you think about and manage your own emotions?

5. How do you think about and manage the emotions of others?

COMM 1004C Week 8 Description

Interpersonal Communication

COMM 1004C Course examines the communication process as it occurs in interpersonal relationships. Topics to be covered include the following: self-concept, perception, verbal and nonverbal communication, listening, conflict management, and relationships.

COMM 1004C Week 8 Outline

Week 8 – Conflict and Problem Solving

Introduction to Conflict and Problem Solving (I)

Introduction to Conflict and Problem Solving (II)

Theories of Conflict and Problem Solving (I)
Theories of Conflict and Problem Solving (II)
Practice: Theories of Conflict and Problem Solving (I)
Practice: Theories of Conflict and Problem Solving (II)

COMM 1004C Week 8 Objectives

COMM 1004C Course provides students with the opportunity to explore how interpersonal communication can help them develop more effective relationships with others. Students will be introduced to basic interpersonal communication concepts and theories and will have the opportunity to apply these concepts to their own personal relationships. The COMM 1004C Course will also provide students with the opportunity to develop their own interpersonal communication skills through a variety of interactive activities.

By the end of COMM 1004C Course, students will be able to:

1. Understand basic interpersonal communication concepts and theories.

2. Apply interpersonal communication concepts and theories to their own personal relationships.

3. Develop their own interpersonal communication skills through a variety of interactive activities.

COMM 1004C Week 8 Pre-requisites

COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Students who do not meet the prerequisite requirements for COMM 1004C may be granted permission to register in the COMM 1004C Course through an individual evaluation. To request an evaluation, please contact the Department of English and Modern Languages.

COMM 1004C Week 8 Duration

** (6 weeks)**
+* COMM 1004C – Interpersonal Communication (5 credits)
+* COMM 1004C – Interpersonal Communication (5 credits)
+* COMM 1004C – Interpersonal Communication (5 credits)
+* Total = 15 credits
+** These are the only 3-credit COMM 1004C Courses in the COMM Program. All other COMM 1004C Courses are 4 or 5 credits. COMM 1004C Week 8 is a 6-week duration because it includes a Reading Week in the schedule.

COMM 1004C Week 8 Learning Outcomes

1. Examine the major concepts, theoretical perspectives, empirical findings, and historical trends in the field of interpersonal communication.

2. Explain how interpersonal communication competence is developed and how it influences the effectiveness of interpersonal relationships.

3. Analyze the role of communication in developing and maintaining personal relationships.

4. Understand and apply key interpersonal communication theories to your own life and relationships.

5. Develop strategies for improving your own interpersonal communication competence and relationships.

COMM 1004C Week 8 Assessment & Grading

**COMM 1004C Course Objectives:** In COMM 1004C Course, students will develop an understanding of interpersonal communication and its importance in their personal and professional lives. Students will learn to apply interpersonal communication theories to analyze and improve their own interactions with others. Throughout the COMM 1004C Course, students will be expected to demonstrate critical thinking skills and ethical decision making in regards to interpersonal communication.

1. Complete the Interpersonal Communication Self-Assessment located in the “COMM 1004C Course Materials” section of the left sidebar in Blackboard. Be sure to include your name and student number at the top of the first page of your submission.

2. Using the results from your self-assessment, write a 2-3 page paper (not including title and reference pages) in which you do the following:
– Summarize your results from the self-assessment.
– Reflect on what you have learned about yourself as a result of taking the self-assessment. What surprised you? What did you learn that you didn’t know before?
– Identify at least two areas that you would like to work on in terms of your interpersonal communication skills. For each area, explain what you would like to do differently and why you think it would be beneficial for you to make this change. Be sure to support your claims with specific examples and/or evidence from the self-assessment.
– Use at least two scholarly sources (in addition to your textbook) to support your claims throughout the paper. All sources must be properly cited using APA formatting.

COMM 1004C Week 8 Suggested Resources/Books

Interpersonal Communication: Everyday Encounters

Julia Wood

ISBN: 978-1305499111

COMM 1004C Week 8 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Interpersonal Communication: Everyday Encounters

Julia Wood

ISBN: 978-1305499111

COMM 1004C Week 8 Assignment (20 Questions)

is a required COMM 1004C Course for students in the following programs:

• Communication Arts and Sciences – Major in Communication Studies
• Journalism – Major in Journalism
• Media Studies – Joint Honours Program in Media Studies and English Language and Literature

The purpose of this assignment is to provide you with an opportunity to apply what you have learned about interpersonal communication to your own life. The assignment has two parts. Part 1 requires you to reflect on your own interpersonal communication behaviours and Part 2 requires you to complete a series of questions about the textbook chapter on “Interpersonal Conflict”. Please read the instructions for each part of the assignment carefully before beginning.

PART 1: REFLECTING ON YOUR OWN INTERPERSONAL COMMUNICATION BEHAVIOURS (6 marks)

In this part of the assignment, you are asked to reflect on your own interpersonal communication behaviours. Specifically, you will need to identify a time when you experienced conflict in an interpersonal relationship and describe how you handled the situation. To do this, please answer the following questions:

1. What was the conflict about? Be as specific as possible.
2. Who was involved in the conflict? Include yourself and any other people who were involved.
3. Describe how you handled the conflict. Include what you said and did, as well as what the other person said and did.
4. Was the conflict resolved? If so, how? If not, why do you think that is?
5. What could you have done differently to handle the conflict better?

PART 2: COMPLETING A SERIES OF QUESTIONS ABOUT THE TEXTBOOK CHAPTER ON “INTERPERSONAL CONFLICT” (14 marks)

In this part of the assignment, you are asked to complete a series of questions about the textbook chapter on “Interpersonal Conflict”. To do this, please read Chapter 9 of your textbook ( Wood, 2013) and then answer the following questions:

1. What are the three types of goals that people can have in a conflict situation? Give an example of each type of goal. (2 marks)
2. What are some of the ways that people can respond to conflict? For each way that you list, give an example of how it could be used in a conflict situation. (4 marks)
3. Why is it important to understand your own communication style when dealing with conflict? Give an example of how your communication style could impact a conflict situation. (4 marks)
4. What are some of the ways that people can manage conflict effectively? For each way that you list, give an example of how it could be used in a conflict situation. (4 marks)

COMM 1004C Week 8 Assignment Question (20 Questions)

1. How does verbal communication differ from nonverbal communication?
2. What is the difference between intrapersonal and interpersonal communication?
3. What is the difference between effective and ineffective communication?
4. What are the five main barriers to effective communication?
5. How can you overcome the barriers to effective communication?
6. What is the difference between verbal and nonverbal messages?
7. What are the different types of nonverbal messages?
8. What is the difference between kinesics and proxemics?
9. What is the difference between paralanguage and chronemics?
10. How do verbal and nonverbal messages interact with each other?
11. How can you use verbal and nonverbal messages to improve your communication skills?
12. What is active listening?
13. What are the different stages of active listening?
14. How can you use active listening to improve your communication skills?
15. What are some tips for better listening?
16. What are some common listening problems?
17. How can you avoid these common listening problems?
18. How can you become a better listener?
19. What are some ways to improve your interpersonal communication skills?

COMM 1004C Week 8 Discussion 1 (20 Questions)

COMM 1004C Week 8 Discussion 1 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits)

Question 1: How do the things we learn about ourselves from the Johari Window help us understand and improve our interpersonal relationships?

The things we learn about ourselves from the Johari Window help us understand and improve our interpersonal relationships by increasing our self-awareness, which can help us become more aware of our own strengths and weaknesses and how we interact with others. Additionally, the Johari Window can help us identify areas in which we need to work on ourselves in order to improve our relationships with others.

Question 2: What did you find most surprising about the results of your Johari Window activity?

I found it most surprising that there were some areas in which I was completely unaware of myself. This showed me how important it is to be open with others and to seek feedback in order to gain a better understanding of myself. Additionally, I was surprised by how much my friends and family knew about me that I was not aware of. This showed me the importance of communication in relationships and how much we can learn about ourselves from those closest to us.

COMM 1004C Week 8 DQ 1 (20 Questions)

1. What is the definition of the term “self-concept”?

2. What are some of the factors that influence our self-concept?

3. How does our self-concept affect the way we communicate with others?

4. What is the definition of the term “self-esteem”?

5. What are some of the factors that influence our self-esteem?

6. How does our self-esteem affect the way we communicate with others?

7. What is the definition of the term “self-disclosure”?

8. Why do people self-disclose?

9. What are some of the risks associated with self-disclosure?

10. How can we manage the risks associated with self-disclosure?

COMM 1004C Week 8 Discussion 2 (20 Questions)

*COMM 1004C Course is a required COMM 1004C Course for most degree programs and must be completed before graduation

COMM 1004C Week 8 Discussion 2 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) *COMM 1004C Course is a required COMM 1004C Course for most degree programs and must be completed before graduation

1. Can you think of any examples where negative communication behaviors impacted your ability to communicate effectively?

2. Based on the information in this chapter, how would you rate your own communication effectiveness? Why?

3. What are some examples of verbal abuse that you have witnessed or experienced? How did it make you feel?

4. What do you think are some reasons why people resort to verbal abuse in their relationships?

5. Have you ever been the victim of verbal abuse? If so, how did you respond? Did it work? If not, what could you have done differently?

6. What do you think are some effective ways to respond to verbal abuse?

7. What do you think are some reasons why people might not intervene when they witness verbal abuse occurring between other people?

8. Have you ever been in a situation where you witnessed someone else being verbally abused and did not intervene? If so, why didn’t you intervene? What could you have done differently?

9. What do you think are some effective ways to intervene when you witness someone else being verbally abused?

10. What do you think are some reasons why people might resort to physical violence in their relationships?

11. Have you ever been the victim of physical violence? If so, how did you respond? Did it work? If not, what could you have done differently?

12. What do you think are some effective ways to respond to physical violence?

13. What do you think are some reasons why people might not intervene when they witness physical violence occurring between other people?

COMM 1004C Week 8 DQ 2 (20 Questions)

What is a dyadic relationship? What are the five basic elements of dyadic relationships? Explain each element.

A dyadic relationship is a relationship between two people. The five basic elements of dyadic relationships are communication, conflict, trust, commitment, and intimacy. Communication is the exchange of information and ideas between two people. Conflict is the disagreement or differences between two people. Trust is the belief that someone will not take advantage of you or hurt you. Commitment is the decision to stay in a relationship despite difficulties. Intimacy is the feeling of closeness and connection between two people.

COMM 1004C Week 8 Quiz (20 Questions)

1. What is the definition of a self-fulfilling prophecy?
2. What are the three main types of communication?
3. What is the difference between verbal and nonverbal communication?
4. What is the difference between intrapersonal and interpersonal communication?
5. What is the difference between mass communication and interpersonal communication?
6. What is the definition of a channel of communication?
7. What are the five main channels of communication?
8. What is the difference between a medium and a channel of communication?
9. What are the three main types of noise in communication?
10. What is the definition of a barrier to communication?
11. What are the four main types of barriers to communication?
12. What is the definition of an effective communicator?
13. What are the six main characteristics of an effective communicator?
14. What is the definition of emotional intelligence?
15. What are the five main components of emotional intelligence?
16. What is the definition of assertiveness?
17. What are the four main types of assertiveness?
18. What is a win-win solution?
19. What are the four main steps in problem-solving?
20. What is the definition of conflict management?

COMM 1004C Week 8 MCQ’s (20 Multiple Choice Questions)

1. When you’re in a relationship, it’s important to maintain healthy communication with your partner by:

A. avoiding conflict at all costs.

B. communicating openly and honestly about your needs and expectations.

C. being respectful of each other’s time and space.

D. all of the above.

2. One way to effectively communicate with your partner is to:

A. be assertive about what you want and need from the relationship.

B. make sure that your partner knows what your love language is.

C. take turns talking and listening to each other without interrupting.

D. all of the above.
3. Which of the following is NOT an example of an emotional trigger?

A. Your partner neglects to do something that you asked them to do.
B. Your partner criticizes you in front of others.
C. You feel overwhelmed by your partner’s constant neediness.
D. Your partner expresses their love for you in a way that makes you feel uncomfortable.

4. One way to deal with emotional triggers in a constructive way is to:

A. take some time to calm down before discussing the issue with your partner.
B. try to see things from your partner’s perspective and understand their motivations for their actions or words.
C. communicate openly and honestly about how their actions or words made you feel and what your needs are in the situation.
D. all of the above

COMM 1004C Week 9 Description

COMM 1004C Course emphasizes the importance of communication in developing and maintaining personal relationships. Students learn to apply interpersonal communication theories and skills to their own lives. Topics include self-concept, perception, verbal and nonverbal communication, emotional messages, listening, conflict management, and close relationships.

*Note: This is a sample syllabus. Your syllabus may look different.

COMM 1004C Week 9 Outline

COMM 1004C Course outline for COMM 1004C – Interpersonal Communication* (5 credits)

Week 1: Introduction to the COMM 1004C Course

Week 2: Theories of interpersonal communication

Week 3: The self in interpersonal communication

Week 4: Perception in interpersonal communication

Week 5: Verbal and nonverbal communication in interpersonal relationships

Week 6: Listening in interpersonal communication

Week 7: Conflict management in interpersonal relationships

Week 8: Building and maintaining healthy interpersonal relationships

COMM 1004C Week 9 Objectives

The objectives for COMM 1004C are to:

1. Understand and apply the basic concepts of interpersonal communication.

2. Develop an understanding of how interpersonal communication influences relationships.

3. Explore how interpersonal communication can be used to improve relationships.

4. Understand and apply the skills necessary for effective interpersonal communication.

COMM 1004C Week 9 Pre-requisites

is a required COMM 1004C Course for COMM students. COMM 1004C Course is taught in both Fall and Winter semesters. Although there is no formal pre-requisite for COMM 1004C Course, students should be aware that the material covered in COMM 1004C builds on the material covered in COMM 1003B – Introduction to Communication Studies (5 credits). As such, students are encouraged to complete COMM 1003B before taking COMM 1004C.

COMM 1004C Week 10 Pre-requisites for COMM 3052H – Organizational Communication* (5 credits) (COMM 3052H) is a required COMM 1004C Course for all COMM majors and minors. COMM 1004C Course is taught only in the Winter semester. Although there is no formal pre-requisite for COMM 1004C Course, students should be aware that the material covered in COMM 3052H builds on the material covered in both COMM 1003B – Introduction to Communication Studies (5 credits) and COMM 2004A/B – Introduction to Public Relations and Advertising (10 credits). As such, students are encouraged to complete both of these COMM 1004C Courses before taking COMM 3052H.

COMM 1004C Week 9 Duration

A. Length of Subunit

1 week

B. Number of Lecture Hours

3 hours per week

C. Total Number of Laboratory and Clinical Hours

0 hours per week

D. Other Contact Hours

0 hours per week

E. Total Contact Hours

3 hours per week

COMM 1004C Week 9 Learning Outcomes

*COMM 1004C is a 5-credit COMM 1004C Course. It is assumed that the student will complete a total of 30 credits (6 COMM 1004C Courses) per semester in order to meet their degree requirements.

**This is a sample learning outcome. Your instructor will provide you with your specific learning outcomes for COMM 1004C Course once classes start.

Upon successful completion of COMM 1004C Course, students will be able to:

COMM 1004C Week 9 Assessment & Grading

COMM 1004C Course Assessment & Grading for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Assessment and Grading for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Final Exam: 20%
Participation: 10%
Midterm Exam: 30%
Group Project: 20%
Quizzes: 20%

COMM 1004C Week 9 Suggested Resources/Books

* Required for students taking the COMM 1004C Course for credit, recommended for all others.

2nd edition: Interpersonal Communication: Everyday Encounters by Julia Wood

ISBN-13: 978-0534517851

COMM 1004C Week 10 Suggested Resources/Books for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

* Required for students taking the COMM 1004C Course for credit, recommended for all others.

2nd edition: Interpersonal Communication: Everyday Encounters by Julia Wood

ISBN-13: 978-0534517851

COMM 1004C Week 9 Assignment (20 Questions)

*COMM 1004C Course is a 4 credit hour COMM 1004C Course with additional 0 credit hour assignment.

1. How do our self-concepts influence the way we communicate with others?
2. What is the relationship between self-disclosure and relationship development?
3. How does emotional intelligence play a role in communication and relationships?
4. What is the difference between public and private self-consciousness?
5. How does our use of communication strategies vary in different relationships?
6. How can we effectively manage conflict in our relationships?
7. What impact do gender and culture have on communication in relationships?
8. How does communication about sex affect our intimate relationships?
9. What are some ways that we can improve our relational communication skills?

COMM 1004C Week 9 Assignment Question (20 Questions)

Interpersonal Communication Assignment Questions

1. How has your view of yourself changed since you were a child? In what ways are you the same?
2. How do you think other people see you? Do you think they see you differently than you see yourself? Why or why not?
3. What kind of communication climate do you usually create? Do you think it could be improved, and if so, how?
4. What is your style of communication? How do you think it affects your relationships with others?
5. How do you usually communicate your needs and wants to others? What are some other ways you could try?
6. When was the last time you had a difficult conversation with someone? What made it difficult? What could you have done to make it easier?
7. Have you ever had a conflict with someone that couldn’t be resolved? Why do you think that was? What could you have done differently?
8. What are some things that make it difficult for you to listen effectively? What can you do to overcome them?
9. When was the last time someone really listened to you? What made it so effective? What could they have done differently?
10. How do you usually give feedback to others? Is there a better way you could give feedback in order to be more effective?
11. When was the last time someone gave you feedback that was really helpful? What made it so helpful?
12. How well do you handle criticism from others? What are some things you can do to improve your ability to receive criticism constructively?
13. When was the last time someone criticized you in a way that was really helpful? What made it so helpful?
14. Have you ever been in a situation where there was a miscommunication, and if so, what happened and why do you think it occurred?
15. How well do you think you understand nonverbal communication, and how well do you think others understand your nonverbal communication? Why might there be a discrepancy here, and what can be done about it if there is one?
16. When was the last time someone’s nonverbal communication confused or misled you, and what happened as a result?
17. Do you usually pay attention to your own nonverbal communication, and if not, why not, and what can be done to change this pattern if desired?
18. When was the last time someone’s nonverbal communication really helped or hindered a conversation or interaction, and why do you think this happened?
19. Do technology and social media affect your interpersonal relationships, and if so, how, and is this always positive or negative or a mix of both depending on the situation/context/relationship involved?
20. In what ways has your understanding of interpersonal communication changed since taking this class, and how do you think this will affect your future relationships (professional and personal)?

COMM 1004C Week 9 Discussion 1 (20 Questions)

1. What are some of the main barriers to effective communication? Give at least three examples.

2. How can you overcome the barriers to communication? Give at least three examples.

3. What is the difference between active and passive listening? Give at least three examples.

4. What are some of the benefits of active listening? Give at least three examples.

5. What are some of the challenges associated with active listening? Give at least three examples.

6. How can you improve your listening skills? Give at least three examples.

7. Why is it important to understand the communication styles of others? Give at least three examples.

8. How can you adapt your communication style to meet the needs of others? Give at least three examples.

9. What is verbal communication? Give at least three examples.

10. What is nonverbal communication? Give at least three examples.

COMM 1004C Week 9 DQ 1 (20 Questions)

1. What is the difference between effective and ineffective communication?
2. How can you tell if you are communicating effectively?
3. Why is it important to be able to communicate effectively?
4. What are some things that can get in the way of effective communication?
5. How can you overcome these obstacles to effective communication?
6. What is the role of nonverbal communication in effective communication?
7. What are some common misunderstandings about effective communication?
8. How can you avoid these misunderstandings?
9. What is the difference between active and passive listening?
10. Why is active listening important?
11. What are some things that can get in the way of active listening?
12. How can you overcome these obstacles to active listening?
13. What are some common misunderstandings about listening?
14. How can you avoid these misunderstandings?
15. What is the difference between verbal and nonverbal communication?
16. Why is it important to be aware of both types of communication?
17. What are some things that can get in the way of effective verbal communication?
18. How can you overcome these obstacles to effective verbal communication?
19. What are some common misunderstandings about verbal communication?
20. How can you avoid these misunderstandings?

COMM 1004C Week 9 Discussion 2 (20 Questions)

1. What are the five conflict management styles?

The five conflict management styles are: accommodating, avoiding, competing, compromising, and collaborating.

2. What is the difference between constructive and destructive conflict?

Destructive conflict is characterized by a lack of trust, respect, and communication. It often leads to negative outcomes such as hurt feelings, damaged relationships, and decreased productivity. Constructive conflict, on the other hand, is characterized by open communication, mutual respect, and a willingness to find a resolution that meets the needs of both parties. It can lead to positive outcomes such as increased creativity and improved decision-making.

3. What is the difference between conflict and disagreement?

Conflict is a situation in which two or more parties have incompatible goals or interests. Disagreement is a disagreement over an issue or opinion. Conflict can lead to disagreement, but disagreement does not necessarily mean that there is conflict.

4. What are some of the common causes of conflict?

Some common causes of conflict include differences in values, beliefs, or goals; miscommunication; scarce resources; and personality clashes.

5. What are some effective strategies for managing conflict?

Some effective strategies for managing conflict include active listening, compromise, avoidance, and problem-solving.

COMM 1004C Week 9 DQ 2 (20 Questions)

(COMM1004C)

COMM 1004C Week 9 DQ 2 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) (COMM1004C)

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COMM 1004C Week 9 DQ 2 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits)

Respond to the following questions in a minimum of 175 words in a single post. Use complete sentences, and show your work where appropriate.

Respond to at least two other learners’ posts by Day 7. Include the following:

Identify the question number that you are answering. In your response, share your point of view with reasons or examples based on your experience. If you agree with a peer’s comment, explain why you agree and/or add additional information to support their comment. If you disagree with a peer’s comment, explain why you disagree and/or add additional information to counter their comment. Ask at least one question related to the question asked by your peer in order to continue the discussion. Be sure that each post is polite, respectful, constructive, on topic, and contributes new ideas and perspectives that are supported by references or examples when appropriate. Respond fully to all parts of each discussion question; do not simply restate the question or answer “yes” or “no” without supporting your point of view with reasons or examples based on your experience as required by the question. Pay attention to grammar, spelling, and punctuation. Your posts should be free from typographical errors and properly formatted using standard mechanics for written English before posting them in this discussion forum for your instructor’s review. You may want to refer back to pages 33–34 of your textbook for guidance on formatting posts correctly using Standard Written English rules. To write correctly formatted posts in Standard Written English: Write complete sentences capitalized correctly and punctuated correctly with no fragments or run-ons; avoid excessive use of abbreviations, acronyms, emoticons/emoji; do not use “text talk” or shortened versions of words such as u instead of you; do not use profanity or obscenities; be respectful of others even if you disagree with them; do not post inflammatory remarks designed to provoke an emotional response from others; do not post messages composed entirely of capital letters since that is interpreted as yelling online; do not post duplicate replies; do not engage in name calling or personal attacks toward other students or the instructor; avoid posting off-topic comments which are irrelevant to the topic being discussed or which are contrary to maintaining a positive learning environment where people feel respected and valued; avoid quoting excessively from other sources rather than writing in your own words what you think about a given topic being discussed since this discussion forum is meant for active engagement among participants rather than simply copying/pasting material from other sources into this forum and calling it good enough because it meets the minimum word requirement specified by each discussion topic instructions; be sure that all material you post as part of your reply is entirely your own work product and is properly cited using APA format if it contains ideas or language taken from another source rather than being entirely your original work product written in your own words as part of COMM 1004C Course learning experience . [Note: When replying I expect entire posts containing completely original work products written by yourself using Standard Written English rules applicable for this particular COMM 1004C Course learning experience .]. You may want to refer back to pages 486–487 in Chapter 14 “Writing about Research” for guidance on citing resources correctly using APA format when replying so that you are able acknowledge all sources used appropriately whenever including ideas taken from another source within any post you make throughout COMM 1004C Course learning experience.] Also note: While quoting another source can be helpful when adding evidence that supports an idea contained within an individual student’s original work product posted here within COMM 1004C Course learning experience , excessive quoting can make it seem like someone else did all the work while contributing little original thought themselves which defeats the purpose of this activity which is designed primarily for students’ active engagement with each other during discussions which requires more than just repeating what someone else has already said even if they said it better than we ever could have said it ourselves because they happen to have some sort of advanced degree which gave them access to resources we don’t have access too ourselves so that we are unable find an exact match within our own personal experiences because we’re only human after all so keep that perspective in mind when deciding how much material should be quoted versus how much original content should be included within any reply we make throughout COMM 1004C Course learning experience .]. Also note: The worst thing anyone can say about another person’s posted material is nothing at all so please try hard not ignore anyone else just because they might have posted something last week because some students might really appreciate some thoughtful feedback regarding their contributions even if those contributions were made quite some time ago now so please keep everyone’s feelings in mind whenever responding here since nobody wants their efforts ignored while others get lavished with attention while they wait patiently wondering whether anyone even noticed anything they had originally said because sometimes people get very upset when they feel ignored like they’re invisible like maybe nobody sees them at all but after all we’re supposed be working together here since we’re supposed act like professionals throughout COMM 1004C Course learning experience so please keep those thoughts in mind whenever responding here since nobody wants their feelings hurt unnecessarily just because someone else happened answer first which was totally out of their control anyway so please bear those thoughts in mind whenever replying here throughout COMM 1004C Course learning experience so that nobody gets hurt unnecessarily just because someone happened answer first which was totally out of their control anyway.] Maintain a professional manner by refraining from posting unprofessional comments about yourself, classmates, instructors, university policies/procedures/requirements etc., online via Blackboard Learn eCampus system software interface based on personal views/opinions rather than maintaining a nonjudgmental attitude toward differences between individuals regarding specific topics related COMM 1004C Course curriculum subject matter covered throughout this particular class meeting period identified above per syllabus schedule etc., i.e., avoid saying things like “I think she’s stupid!” “He doesn’t know anything!” etc., rather instead maintain professional attitude by asking questions instead making statements based personal opinions such as “Could I ask why?” “Can someone help me understand?” etc., while also avoiding heated arguments against others who disagree with specific perspectives relating specific topics identified above per syllabus schedule etc., i.e., avoid saying things like “That makes no sense!” “That doesn’t make sense!” “You don’t know what you’re talking about!” etc., while also maintaining professional attitude toward others who may hold different opinions regarding specific topics identified above per syllabus schedule etc., i.e., avoid saying things like “Your opinion makes no sense!” “Your opinion doesn’t make sense!” “You obviously don’t know what you’re talking about!” etc.] Try hard remember everyone has different life experiences which shape beliefs/attitudes relative specific topics identified above per syllabus schedule etc., i.e., try hard remember everyone comes different backgrounds without judging those differences simply because everyone won’t always agree about everything covered specifically per syllabus schedule due cultural values relative lifestyle choices associated differences between individuals regarding perspective regarding certain life experiences experienced individually compared similarly experienced differently among individuals based unique circumstances surrounding individual lives lived individually under different conditions relative specifics surrounding individual lives lived based variety factors affecting individual lives lived under specific conditions resulting development unique perspectives among individuals relative various experiences encountered individually among individuals living under various circumstances relative specifics surrounding individual lives lived based variety factors affecting individual lives lived under specific conditions resulting development unique perspectives among individuals relative various experiences encountered individually among individuals living under various circumstances relative specifics surrounding individual lives lived among individuals living under various circumstances relative specifics surrounding individual lives thus resulting development unique perspectives among individuals relative various experiences encountered individually among individuals living under various circumstances thus resulting development unique perspectives thus resulting development unique perspectives thus resulting development unique attitudes thus resulting development unique attitudes thus resulting development unique attitudes thus resulting development unique beliefs thus resulting development unique beliefs thus resulting development opinions accordingly.] Therefore please try hard refrain attacking those who may have different points view than yourself relative any specific issues addressed specifically per syllabus schedule due cultural values relative lifestyle choices associated differences between individuals regarding perspective regarding certain life experiences experienced individually compared similarly experienced differently among individuals based unique circumstances surrounding individual lives lived individually under different conditions relative specifics surrounding individual lives lived based variety factors affecting individual lives lived under specific conditions resultin

COMM 1004C Week 9 Quiz (20 Questions)

1. During their conversation, Josh and his friend are laughing at nearly everything they say. Josh’s friend is very interested in the topic, frequently asking questions and making comments. What is Josh’s friend exhibiting?

2. Which of the following is an example of verbal communication?

3. Tyler is a very shy person and has trouble communicating with others, especially when it comes to assertiveness. He recently joined a self-help group for shy people that stresses the importance of learning how to assert yourself in order to overcome shyness. Which perspective of communication is this group teaching Tyler?

4. John and Sara were on their first date, which was going very well. They laughed at each other’s jokes, enjoyed each other’s company, and were both attracted to each other. At the end of the date, John walked Sara to her car and kissed her goodnight. What kind of communication did John just engage in?

5. When we want to know what another person is really like, we often look at their ___________ to gain insight into their character.

6. In order to effectively communicate with someone from another culture, you should try to learn about their ___________ system so that you can better understand them and they can better understand you.

7. Mariah is communicating with her boss about a problem she is having at work. Her boss seems annoyed and uninterested in what she has to say. Mariah’s boss is exhibiting ___________ nonverbal communication.

8. After returning home from a long day at work, Alex finds his girlfriend in the kitchen cooking dinner. He walks up behind her and kisses her neck while wrapping his arms around her waist. What kind of communication is Alex engaging in?

9. A speaker’s ___________ consists of all of the cues that accompany the words they use during a conversation, including their tone of voice, facial expressions, and body language.

10. The ability to effectively communicate with others is important in all aspects of life, including ___________ relationships, work relationships, and relationships with friends and family members.

COMM 1004C Week 9 MCQ’s (20 Multiple Choice Questions)

COMM 1004C Course is a study of the basic interpersonal communication process and its applications to the various phases of our personal lives. COMM 1004C Course Outline: https://vula.uct.ac.za/access/content/group/6c929f86-b41d-4d3c-a961-88dc35bb5cf0/COMM 1004C Courses%20for%202017%2C%20Second%20semester/COMM1004C_COMM 1004C Course_Outline_2017S2.pdf *COMM 1004C Course is based in South Africa, however the content is global and can be applied anywhere! Please note: – This is NOT a textbook. It is a collection of Multiple Choice Questions which I have created for my students, based on weekly topics as set out in our COMM 1004C Course Outline. – I am an academic at the University of Cape Town (UCT), South Africa, teaching 1004C for 2017, Semester 2. This document has been written by me, and all copyrights are therefore held by me. – This document is NOT to be shared with any other person, or uploaded to any website or server without my express permission. Any such action will result in appropriate legal action being taken against the offending party/parties. – If you are not a student at UCT taking COMM1004C in 2017, Semester 2, then this document is NOT for you! Kindly respect my intellectual property rights and do not purchase it without my permission (which I am very unlikely to give).

Price: $25

COMM 1004C Week 10 Description

The COMM 1004C Course provides students with an opportunity to reflect upon their interpersonal communication skills and improve their ability to communicate effectively with others. Through the use of exercises, simulations, and self-assessment activities, students will develop a greater understanding of the role that communication plays in personal relationships. In addition, students will learn how to apply interpersonal communication theories and concepts to their own lives.

COMM 1004C Week 10 Outline

*COMM 1004C Course is online.

Week 10: Conflict and Relationships

In this final week of the COMM 1004C Course, we will be exploring conflict in relationships. We will begin by defining conflict and discussing how conflict can occur in relationships. Next, we will explore different approaches to managing conflict in relationships. Finally, we will discuss how to effectively resolve conflict in relationships.

By the end of this week, you should be able to:

– Define conflict and describe how it can occur in relationships.

– Explain different approaches to managing conflict in relationships.

– Describe how to effectively resolve conflict in relationships.

COMM 1004C Week 10 Objectives

COMM 1004C Course Objectives

Comm 1004C is an online COMM 1004C Course designed to help students develop their interpersonal communication skills. The COMM 1004C Course will provide students with opportunities to examine their own communication patterns and to practice new skills in a variety of settings. Students will also have the opportunity to reflect on the role that communication plays in their personal and professional lives.

By the end of COMM 1004C Course, students will be able to:

– Understand the role that communication plays in personal and professional relationships
– Identify and describe their own communication patterns
– Develop strategies for effectively managing communication in personal and professional relationships
– Understand the importance of effective communication in building and maintaining healthy relationships

COMM 1004C Week 10 Pre-requisites

There are no prerequisites for COMM 1004C Course.

COMM 1004C Week 10 Duration

*Please Note: This is an Estimate of the amount of time required to complete the entire COMM 1004C Course. Since online COMM 1004C Courses are not self-paced programs, but rather scheduled learning experiences, your actual time commitment may vary.

COMM 1004C Week 10 Learning Outcomes

On successful completion of COMM 1004C Course, students will be able to:

1. Apply interpersonal communication theories to the analysis of their own and others’ communication behaviours.
2. Analyze their own and others’ verbal and nonverbal communication behaviours.
3. Understand the relationship between culture and communication.
4. Understand how relationships develop and change over time.
5. Analyze the role of technology in interpersonal communication.

COMM 1004C Week 10 Assessment & Grading

Instructions: This assessment is worth 100 points, and will be graded according to the following scale. Please refer to your COMM 1004C Course’s grading policy for more information.

90 – 100 = A 80 – 89 = B 70 – 79 = C 60 – 69 = D 59 or below = F

Please respond to each question below in a short essay format. Each answer should be approximately 1-2 paragraphs in length (150-300 words). Be sure to integrate COMM 1004C Course concepts, theories, and readings where appropriate into your responses. When citing sources, please use MLA format. When you have finished your assessment, please save it as a Word document or PDF and submit it via the Submissions area below.*

1. Review the COMM 1004C Course learning outcomes located in your Week 1 Welcome & Learning Outcomes document. Based on what you have learned throughout COMM 1004C Course, how well do you feel you have accomplished these learning outcomes? Provide specific examples from the COMM 1004C Course content to support your position. (25 points)

2. Choose two of the following topics and write a response to each: (50 points)

• Compare and contrast at least two of the interpersonal communication theories we discussed in COMM 1004C Course (e.g., Social Penetration Theory vs. Self-Disclosure Theory). What are their major differences? Which theory do you feel better explains interpersonal communication? Why?

• Describe how at least two of the interpersonal communication skills we discussed in COMM 1004C Course can be used to improve an existing relationship in your life (e.g., active listening vs. empathy). How did you use these skills? What were the results?

• Explain how at least two of the interpersonal communication barriers we discussed in COMM 1004C Course may have contributed to a problematic situation in your life (e.g., emotional barriers vs. language barriers). How did these barriers impact the situation? What could you have done differently to overcome them?

• Compare and contrast at least two of the conflict management strategies we discussed in COMM 1004C Course (e.g., problem solving vs. accommodative). Which strategy did you use in the situation? Why? What was the result?

3. In what ways has taking COMM 1004C Course changed or challenged your understanding of interpersonal communication? Use specific examples from the COMM 1004C Course content to support your position.(25 points)

COMM 1004C Week 10 Suggested Resources/Books

-On Becoming a Person by Carl Rogers

-Interpersonal Communication: Everyday Encounters by Julia T. Wood

-The Psychology of Interpersonal Relations by Harold H. Kelley

COMM 1004C Week 10 Assignment (20 Questions)

Introduction

**Note:** this document contains instructions for both students submitting on their own and those submitting as part of a team. Please scroll down to the section that applies to you.

COMM 1004C Coursework builds on the work done in Week 9 and is therefore split into two sections:

– Section 1 asks you to further develop your team’s social media plan by considering the role of ‘friendship’ in online relationships. You should read [Chapters 8 and 9](https://opentextbc.ca/introductiontocommunicationstudies/chapter/chap8/) of *Introduction to Communication Studies* before starting this section.
– Section 2 asks you to develop your own approach to effective interpersonal communication, based on the readings you have completed in Weeks 1-10. You should refer back to all previous weeks’ material when completing this section. For example, if you want some ideas about how to reflect on your communication style(s), you may want to refer back to [Week 5](https://londonmet.blackboard.com/webapps/blackboard/content/listContentEditable.jsp?content_id=_2160121_1&COMM 1004C Course_id=_36192_1&mode=reset). This will help you make connections between what you’ve read in each week’s readings and your own experiences of interpersonal communication, both online and offline.

## Submission Instructions for Students Submitting Individually ##

**Deadline:** 23:59 on Friday of Week 10 ([Schedule](https://londonmet.blackboard.com/webapps/blackboard/content/listContentEditable.jsp?content_id=_2157734_1&COMM 1004C Course_id=_36192_1)). Your submission will be marked according to whether it meets the requirements set out below and also for its clarity, spelling, grammar, syntax, etc., so please proofread your work carefully before sending it in! Please note that late submissions will not be accepted without an authorised extension (see below).

### How To Submit ###

1. Go to the Blackboard COMM 1004C Course site and click on the link for COMM 1004C Coursework 3 (in the Assessment area).
2. Click **Browse My Computer** and upload your PDF file containing your answers from **Section 1** and **Section 2** by clicking **Submit** at the bottom of the screen (you can preview your submission first if you wish). Make sure that you have saved this file as a PDF before uploading it! You can create a PDF from any word processing program; Google Drive has a built-in PDF converter if you are using this application; [MacOS](https://support.apple.com/kb/PH25699?locale=en-GB) and [Windows](https://www.howtogeek.com/175933/how-to-convert-a-document-to-pdf/) also come with PDF converters built into them; or there are free applications available such as [PDF Creator](http://www2.pdffactorypro.com/) or [PDFelement 6 Pro](https://pdfexpert7forwindowsreviews312621011.wordpress.com/) which can convert documents into PDF format for free (or for a fee). You can then upload these PDFs directly onto Blackboard using one of the methods described above; or if they are too big, then please either compress them using an archiver such as [WinZip](http://www2tucowsdl3271netstorage4Softonicjp7c5d8044e4dcb2afa9f2429d914de8fa0a7c5d8044e4dcb2af WinZip 25html) or 7zip ([Windows] http://www7ziporg (Linux)) or just copy them onto an external storage device (USB memory stick, external hard drive) and submit them physically in class; or if they are too big for any of these methods then please email them directly to Chris Walker ([CWalker@londonmetacuk](mailto:CWalker@londonmetacuk)) rather than uploading them onto Blackboard (make sure that he replies confirming that he has received your submission though!). If you need any further help with submitting your COMM 1004C Coursework please feel free to contact Chris Walker ([CWalker@londonmetacuk](mailto:CWalker@londonmetacuk)). Please don’t leave it until the last minute though as we won’t be able to respond immediately during office hours!

3. **IMPORTANT:** Make sure that your name(s) appears at the top of each page! If there is no name then we won’t know who wrote it!

4: Once submitted on Blackboard, check that everything uploaded correctly – including any images / illustrations etc., – by clicking on **Preview Assignment** at the bottom right hand side of the screen; if something looks wrong then contact Chris Walker ([CWalker@londonmetacuk](mailto:CWalker@londonmetacuk)) ASAP! We won’t mark work which hasn’t been successfully submitted so please make sure everything is correct before clicking **Submit Assignment** at the bottom right hand side of this screen! There is no limit as regards how many times you can submit / resubmit so please make sure everything is correct before asking us for feedback / marks!

5: If there are extenuating circumstances which mean that you cannot meet this deadline then please contact Chris Walker ([CWalker@londonmetacuk](mailto:CWalker@londonmetacuk)) ASAP so that we can arrange an extension with Student Support Services (they must agree this beforehand!). Please don’t leave it until after Friday 23rd March 2018 though as we won’t be able to respond immediately during office hours! If possible try and get things done earlier in case there are unforeseen technical problems withBlackboard later in the week etc., but please keep us informed if possible so that we know what’s going on!

6: Once uploaded onto Blackboard, check that everything uploaded correctly – including any images / illustrations etc., – by clicking on **Preview Assignment** at the bottom right hand side of this screen; if something looks wrong then contact Chris Walker ([CWalker@londonmetacuk](mailto:CWalker@londonmetacuk)) ASAP! We won’t mark work which hasn’t been successfully submitted so please make sure everything is correct before clicking **Submit Assignment** at the bottom right hand side of this screen! There is no limit as regards how many times you can submit / resubmit so please make sure everything is correct before asking us for feedback / marks!

7: If there are extenuating circumstances which mean that you cannot meet this deadline then please contact Chris Walker ([CWalker@londonmetacuk](mailto:CWalker@londonmetacuk)) ASAP so that we can arrange an extension with Student Support Services (they must agree this beforehand!). Please don’t leave it until after Friday 23rd March 2018 though as we won’t be able to respond immediately during office hours! If possible try and get things done earlier in case there are unforeseen technical problems with Blackboard later in the week etc., but please keep us informed if possible so that we know what’s going on!

8: You will receive individual feedback about how well each answer meets each specific criterion via Blackboard once marking has been completed by Monday 30th April 2018 at latest (but hopefully sooner!).

## Submission Instructions for Students Submitting As Part Of A Team ##

This assignment must be submitted individually unless prior approval has been received from me allowing students t…

COMM 1004C Week 10 Assignment Question (20 Questions)

*COMM 1004C Course is being delivered by George Brown College (GBC) in Ontario, Canada.

Assignment Instructions: Please type up your responses to the questions below and submit them electronically via Blackboard. Please limit your answers to a maximum of three paragraphs per question (i.e., approximately 150 words). Make sure to reference the textbook and other COMM 1004C Course readings in your responses when appropriate.

1) Discuss how verbal and nonverbal messages interact. Provide specific examples to support your discussion.

2) Discuss how effective communicators use verbal and nonverbal messages to create rapport with their communication partners. Provide specific examples to support your discussion.

3) Discuss how the use of verbal and nonverbal immediacy behaviors can influence the development of relationships. Provide specific examples to support your discussion.

4) Discuss how effective communicators use verbal and nonverbal messages to manage conflict. Provide specific examples to support your discussion.

5) Discuss how the use of verbal and nonverbal messages can influence the outcome of a persuasive message. Provide specific examples to support your discussion.

COMM 1004C Week 10 Discussion 1 (20 Questions)

– Strayer University | *COMM 1004C CourseD

What are the differences between emotional and logical appeals? What are some of the ways you can “dig deeper” when you need to get more information to make a decision? What is effective reframing, and how can it help in a conflict situation? How might a poor understanding of emotions cause miscommunication in relationships? How do basic emotional needs influence communication in relationships? What are some of the challenges associated with emotion management in interpersonal communication? What does it mean to be an emotionally intelligent communicator, and how do you become one? Explain the concept of emotional labor. How does it apply to you as a student and/or as a professional who works with others? Why might people have difficulty expressing anger appropriately? How can we teach others (including our children) about healthy anger expression? Describe some common forms of emotional abuse. What are some ways that people get trapped in these unhealthy patterns of behavior? How can someone safely exit from an emotionally abusive relationship, if that is what they desire to do? Does texting replace or supplement face-to-face conversation for young adults in romantic relationships? Is this also true for baby boomers or people belonging to other generations? Why or why not? Can text messaging enhance intimacy or reduce it because it’s not face-to-face communication (i.e., there is no eye contact, facial expressions, voice intonation, etc.) Discuss your opinion on this topic. Have you ever changed your mind about something after watching a commercial on television that used emotional appeals such as humor or sentimentality rather than logical reasoning to sell its product or service. If so, describe what happened and analyze the factors that influenced your change of heart. Do ads using emotional appeals influence young adults differently than they influence older adults and baby boomers (i.e., Generation Y vs. baby boomers)? Please explain your answer and provide examples from real life if possible. When two people come from different cultures, they often experience conflict because they fail to understand each other’s way of doing things. Discuss how this failure to understand cultural values affects communication and interpersonal relations

COMM 1004C Week 10 DQ 1 (20 Questions)

1. In what ways do your personal communication styles affect your interactions with others?

2. What are some of the ways that you can adapt your communication style to better suit your needs in different situations?

3. How does your culture affect the way you communicate with others?

4. In what ways do gender differences affect communication between men and women?

5. How does age affect communication between people of different age groups?

6. In what ways do social class differences affect communication between people of different socioeconomic backgrounds?

7. How do physical disabilities affect communication between people with and without disabilities?

8. In what ways does mental illness affect communication between people with and without mental health conditions?

9. How do sexual orientation and gender identity affect communication between people of different sexual orientations and gender identities?

10. In what ways does religion affect communication between people of different religious beliefs?

COMM 1004C Week 10 Discussion 2 (20 Questions)

https://app.blackboard.com/webapps/discussionboard/do/message?action=list_messages&conf_id=122442&forum_id=16678112&nav=discussion_board_entry&parent_id=16678114

1. In what ways do you believe men and women communicate differently? Give examples to support your answers.
2. How do you think men and women can better communicate with one another?
3. Do you think there are certain topics that men and women should avoid discussing with one another? If so, what are they?
4. When communicating with someone of the opposite sex, do you find yourself censoring what you say or holding back in some way? If so, why do you think this is?
5. What do you think are some of the biggest communication problems between men and women?
6. Do you think men and women will ever truly be able to understand one another? Why or why not?
7. What do you think is the most important thing for men and women to remember when communicating with one another?
8. What are some of the biggest communication misunderstandings between men and women?
9. What do you think are the biggest communication differences between men and women?
10. How can men and women better communicate with one another to avoid misunderstandings?

COMM 1004C Week 10 DQ 2 (20 Questions)

Comm 1004C – Interpersonal Communication* (5 credits)

COMM 1004C Course Schedule and Classroom Assignment by Module (modules 1-6)

Classroom assignment may be subject to change. To check the latest information, please refer to WebTycho.

COMM 1004C Course Schedule and Classroom Assignment by Module (modules 1-6)

Classroom assignment may be subject to change. To check the latest information, please refer to WebTycho.
Module 1 – Introduction/Communication Process and Perception (Weeks 1 & 2) Feb 3 – Feb 9 M W F 11:00 AM – 12:15 PM SS 3032 BH Instructor: Dr. Christopher Petrakos Denton, TX 76201-3412 Phone: 940-565-4641 Email: cpetrakos@twu.edu Office Hours: M W F 10:00 AM – 11:00 AM or by appointment Textbook(s): *Personal and Interpersonal Communication*, 14th ed., Joseph A. DeVito ISBN 9780134039207 Other Required Materials: None COMM 1004C Course Description: Theories, concepts and research in interpersonal communication including perception, self disclosure, verbal and nonverbal communication; building relationships; communication climate; conflict management; family and peer relationships; work place relationships; special relationships; culture and interpersonal communication. Cross listed with COMM 3004C. Prerequisites: ENGL 1302 or equivalent with a minimum grade of C on each attempt of required prerequisite COMM 1004C Coursework. Corequisites: None Grade Basis for COMM 1004C Course: Graded IP – In Progress FW – Freshman Waiver P – Pass NGP – No Grade Reported NP – No Pass SP – Satisfactory Progress UW – Unsatisfactory Withdrawal AUD – Audit CRD – Credit EXC – Exempt from COMM 1004C Course Requirements I – Incomplete W – Withdrawal WN – Withdrawn Passing WP – Withdrawn Passing WF – Withdrawn Failing ICF/NCF – Incomplete Contract/No Contract F – Fail U – Unsatisfactory NG – No Grade Reported IP/CR/P/NP cannot be used to satisfy degree requirements unless otherwise specified in the catalog. Student Learning Outcomes for COMM 1004C Upon successful completion of COMM 1004C Course, students will be able to do the following according to the Society for Human Resource Management Student Survey Results 2013 as compared to National norms.* Understand that effective interpersonal communication is essential in business as well as personal relationships Understand how perception affects interpersonal interactions Demonstrate an understanding of how verbal messages are constructed and delivered Be aware of nonverbal cues that affect interpersonal messages Understand how relational messages are constructed Be familiar with the use of social media in interpersonal communication Analyze relationship development patterns Demonstrate an understanding of conflict management strategies Recognize how cultural differences affect interpersonal communications Constructively manage difficult conversations Develop a plan for enhancing personal interpersonal effectiveness Required Assignments for COMM 1004C Discussion Board postings 200 points Team Projects 500 points Individual Final Project 300 points Quizzes 200 points Total Points Possible 1200 points *Please note that this is not a guarantee of employment upon graduation from this program or COMM 1004C Course, but is rather a statistical comparison between TWU students in this program/COMM 1004C Course against national norms for SHRM members taking this survey nationwide. Grade Distribution for COMM 1004C A = 900 – 1200 points B = 800 – 899 points C = 700 – 799 points D = 600 – 699 points F = 599 points or below Late Assignments Policy All assignments must be posted by 11:59 p.m. Central Time on the due date in order to receive full credit unless stated otherwise by the instructor in WebTycho Discussions or on individual assignments within WebTycho Assignments. All late assignments will receive a grade reduction as follows unless stated otherwise by the instructor in WebTycho Discussions or on individual assignments within WebTycho Assignments: 10% per day late (including weekends) up to 4 days late 20% per day late after 4 days late including weekends There are no exceptions to this policy except in cases of emergency as verified by official documentation such as a doctor’s note, military service documentation, etc., which must be submitted within one week of the emergency along with the assignment if it is to receive full credit less any point reductions for lateness that occurred before the emergency occurred. All other assignments turned in more than one week late will not be accepted for credit under any circumstances regardless of emergency documentation submitted at a later time because they will have already been graded according to the above policy and the instructor’s syllabus policies regarding make-up work, which do not include accepting work more than one week late regardless of emergency circumstances. Academic Dishonesty Policy Texas Woman’s University strives to create an atmosphere that emphasizes the values of individual worth and respect for others. In general, academic dishonesty refers to cheating, plagiarism (including plagiarism on internships), collusion, falsification, and fabrication OR assisting another person in committing these acts). Academic dishonesty diminishes the value of degrees conferred by TWU and undermines its reputation for excellence in education and research. Furthermore, academic dishonesty violates standards of ethical behavior that all members of our community are expected to uphold. Any student found responsible for academic dishonesty may be suspended from TWU permanently at the discretion of Administration or removed from any class permanently at the discretion of faculty teaching that class regardless whether they have withdrawn from said class before being found guilty if they have not yet graduated at time they are found guilty since they would no longer meet degree requirements after having had a grade of F placed on their transcript next to said class per university policy even if they withdrew before being found guilty since it would then count as an attempt on their degree plan instead of a withdrawal since they would no longer meet degree requirements after having had a grade of F placed on their transcript next to said class per university policy.. Please see http://www.twu.edu/library/services/plagiarismtutorial/. Student Support Services Free tutoring services are available through Smartthinking at http://twu.smartthining.com/. If you need accommodations due to a disability please contact Disability Support Services at http://wwwdssdentoncampus@twu.edu or 940-898-3372 . For additional support services available at TWU please refer to http://www.twu.edu/studentaffairs/student-success-center/. Important Dates Last Day For 100% Refund February 5 Withdrawal deadline March 9 Holiday – Spring Break March 16 – March 20 Last Day For 50% Refund April 2 COMM 1004C Course Schedule Module 1 Introduction & Communication Process Week 1 Introduction & Communication Process Overview Discussion Board 1 due Reading Assignment Chapter 1 Complete Quiz 1 Complete Team Project Part A due Week 2 Perception Discussion Board 2 due Reading Assignment Chapter 2 Complete Quiz 2 Complete Individual Final Project Part A due Module 2 Verbal Messages Week 3 Verbal Messages Overview Discussion Board 3 due Reading Assignment Chapter 3 Complete Quiz 3 Complete Team Project Part B due Week 4 Language & Listening Discussion Board 4 due Reading Assignment Chapter 4 Complete Quiz 4 Complete Individual Final Project Part B due Module 3 Nonverbal Messages Week 5 Nonverbal Messages Overview Discussion Board 5 due Reading Assignment Chapter 5 Complete Quiz 5 Complete Team Project Part C due Week 6 Emotion & Space Discussion Board 6 due Reading Assignment Chapter 6 Complete Quiz 6 Complete Individual Final Project Part C due Module 4 Relational Messages Week 7 Relational Messages Overview Discussion Board 7 due Reading Assignment Chapter 7 Complete Quiz 7 Complete Team Project Part D due Week 8 Close Relationships Discussion Board 8 due Reading Assignment Chapter 8 Complete Quiz 8 Complete Individual Final Project Part D due Module 5 Social Media Week 9 Social Media Overview Discussion Board 9 due Reading Assignment Chapter 12 Complete Quiz 9 Complete Team Project Part E Due Week 10 Culture & Gender Discussion Board 10 due Reading Assignment Chapter 13 Complete Quiz 10 Complete Individual Final Project Part E Due Comm 1004C Interpersonal Communication Syllabus Page 3 Winter 2014 Instructor Information Instructor’s Name: Dr. Christopher Petrakos Office Location: SS 3032 BH Email Address: cpetrakos@twu Phone Number: 940-565-4641 Office Hours (subject to change): M W F 10AM – 11AM COMM 1004C Course Materials Required Textbook(s): *Personal and Interpersonal Communication*, 14th ed., Joseph A DeVito ISBN 9780134039207 Other Required Materials None Recommended Materials Supplemental readings available via WebTycho Recommended Software Microsoft Word 2010 or compatible word processing software Optional Software Microsoft PowerPoint 2010 or compatible presentation software Available Technology Audio enhanced classroom with document camera Wireless access is available throughout most campus buildings Use your own laptop computer during class sessions Use SmartBoard technology during class sessions Technical Support Help Desk Central helpdeskcentral@twuhelpdeskcentral@twuhelpdeskcentral@twuhelpdeskcentral@twuedu helpdeskcentral@twuedu edu edu For problems accessing your student email account call Help Desk Central at 817 257-7999 Ext 3030 Online Tech Support http://www1w1w1w1w11w111wwwwwwwwww111ww111111111111111ww111111111ww11111w1111111111w w1w1w111110000001010110100101100101100100100100100100100101001010001100000110000000 001100000010100100001001000000010011001100110010010000001101000110100010100011100 0001000000110000100100001000001100000110000001001000010100010010000000001100000000 0000001000000100100000011010011001100111011001000010000000100110010010000000000000 000001001100110010010000001000000000000000000000000000000000000000000000000000 0000000010000011000001100000001000100010001000100010000000010000011000001100000000 10000000000100000110000000010000011000000001000001100000000000000000000000000000000 0000000010000011000000001000001100000000000000000000000010000011000000000000000000000 00000000 10000 01 1000 00 10000 01 1000 0000 00 0 010 000 00 010 000 000 000 0000 0000 1111000 111000 111000 111000 11100000 000000 000000 000000 000000 000000 00000000 000000 00000000 000000 00000000 00000

COMM 1004C Week 10 Quiz (20 Questions)

Question 1
2.5 / 2.5 points
Which of the following is not a barrier to effective interpersonal communication?

Select one:
a. Information overload
b. Use of jargon or specialized terms
c. Lack of clarity about your goals or objectives
d. Distraction from outside sources
e. All of the above are barriers to effective interpersonal communication.
e. All of the above are barriers to effective interpersonal communication.

COMM 1004C Week 10 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT a nonverbal cue?

A. Facial expressionsB. Vocal inflectionC. Body languageD. Personal appearance
2. Which of the following is an advantage of verbal communication?

A. It can be used to communicate emotion.
B. It can be used to communicate nonverbally.
C. It can be used to communicate over long distances.
D. All of the above.
3. Which of the following is an advantage of nonverbal communication?

A. It can be used to communicate emotion.
B. It can be used to communicate verbally.
C. It can be used to communicate over long distances.
D. All of the above.
4. Which of the following is NOT a barrier to effective communication?

A. Physical barriersB. Psychological barriersC. Emotional barriersD. None of the above5. Which of the following is NOT a way to improve your listening skills?

A. Practice listening regularlyB. Pay attention to the speaker’s body languageC. Repeat back what you heardD. Interrupt the speaker6. Which of the following is an example of verbal communication?

A. A hugB. A smileC. A frownD. A hand gesture7. Which of the following is an example of nonverbal communication?

COMM 1004C Week 11 Description

Prerequisite: COMM 1003C

COMM 1004C Course focuses on interpersonal communication. Students learn to understand communication in personal relationships and how to enhance their own interpersonal skills. They explore the role of communication in developing, maintaining, and terminating relationships. Students also have the opportunity to improve their listening, assertiveness, and conflict management skills.

COMM 1004C Week 11 Outline

This is a tentative outline for COMM 1004C Interpersonal Communication. Topics and readings are subject to change.

Please note that all reading assignments are from the COMM 1004C Course textbook, *Interpersonal Communication – Relating to Others* 7th edition, by Annette Lareau.

I. Week 11: COMMUNICATION IN RELATIONSHIPS – PART II

A. Communication in Dyadic Relationships (pp. 164-200)

1. Attraction and Love (pp. 165-174)

2. Conflicts in Relationships (pp. 175-185)

3. Turning Points in Relationships (pp. 186-193)

4. Breakups and Divorce (pp. 194-200)

B. Interpersonal Communication Competence and Accuracy (pp. 201-228)

1. Emotional Intelligence in Relationships (pp. 202-206)

2. Communicating Effectively in Relationships (pp. 207-218)

3 . Listening Actively and Accurately in Relationships (pp 219-228)

COMM 1004C Week 11 Objectives

Possible Student Learning Outcomes for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 12 Objectives for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Possible Student Learning Outcomes for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 13 Objectives for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

COMM 1004C Week 11 Pre-requisites

Students must be enrolled in the COMM 1004C COMM 1004C Course and the Advanced Communication Skills COMM 1004C Course.

COMM 1004C Week 11 Duration

Time Periods LEC 01 09/10/2018 – 12/09/2018 Comm 1004c online class outline | Communication Skills | Interpersonal … Comm 1004c online class outline

– COMM 1004C: Interpersonal Communication (3 credits) COMM 1004C Course examines the interpersonal communication process and teaches students the skills needed to be effective communicators in their personal relationships, work situations, and other social contexts.. Undergraduate Schedule of Classes. To search for a COMM 1004C Course, select an academic unit from the menu below and then click “Submit”. If you know the number of the COMM 1004C Course you are looking for, type it into the COMM 1004C Course Number field and click “Submit”.. Fall 2018 Update: Due to some scheduling issues, we have had to change our regular Friday time slot. Effective immediately (Fall 2018) all Friday communications seminars will be held in Botany Building Room B11 at 2:00 pm..Zoom meetings are recorded automatically during class sessions on USC Zoom accounts. Recordings can be accessed by participants through their USC Zoom account after class. All participants can access meeting recordings that they were a part of, including audio, video and any shared content.. The department of Psychology offers one undergraduate degree and two graduate degrees, as well as an undergraduate minor in psychology. At both the undergraduate and graduate levels students take COMM 1004C Courses from five different subfields of psychology:.

COMM 1004C Week 11 Learning Outcomes

• Explain the role of communication in developing and maintaining interpersonal relationships.

• Discuss how communication competence contributes to successful interpersonal relationships.

• Analyze the role of self-concept, perception, and emotional intelligence in interpersonal communication.

• Explain how verbal and nonverbal messages are used to create and interpret meaning in interpersonal interactions.

• Discuss how listening skills contribute to successful interpersonal relationships.

COMM 1004C Week 11 Assessment & Grading

**COMM 1004C Course Intro** (https://www.youtube.com/watch?v=d7KxD_8i4gg)

**COMM 1004C Course Schedule & Textbook** (https://docs.google.com/document/d/1VuibTp0J9cYzBtjIgFfWlZQOr_raKjnCChEJcyNu8Tk/edit?usp=sharing)

**COMM 1004C Course Outline** (https://docs.google.com/document/d/1mGqry4mq-LpTCjEsVzRwb8SvZP7eBlDbDd6gniR5_98/edit?usp=sharing)

**Communication Skills Assignments** (https://docs.google.com/document/d/14l2bCs9aKB33DJhbOecwHaz-UU0_ZU3AkAgnAODorJk/edit?usp=sharing)

*COMM 1004C – Interpersonal Communication* is a 5 credit, semester long COMM 1004C Course that will introduce students to the study of communication. The COMM 1004C Course will cover a variety of topics related to interpersonal communication, including: self-concept, perception, verbal and nonverbal communication, listening, conflict management, and relationships. Throughout the COMM 1004C Course, students will have the opportunity to develop and improve their own interpersonal communication skills through a variety of in-class activities and assignments.

In order to successfully complete COMM 1004C Course, students will need to:

– Read all required textbook chapters and complete all associated activities prior to the start of each class
– Attend all classes and participate in class discussions and activities
– Complete all assigned homework assignments on time
– Complete a midterm exam and a final exam

COMM 1004C Week 11 Suggested Resources/Books

COMM 1004C Course Textbook:

“Interpersonal Communication” by Joseph A. DeVito (ISBN: 9780132815907)

COMM 1004C Week 11 Assignment (20 Questions)

**COMM 1004C Course Instructor:** Name: Dr. Darryl Johnson Phone: 989-774-7078 Office: Curtiss 1279 Email: darryl.johnson@svsu.edu

## 1. How many communication rules did we learn in this class?
There are four communication rules that we learned in this class.

## 2. What are they?
The four communication rules are as follows:
1) Say what you mean, and mean what you say.
2) Be clear.
3) Be brief.
4) Be timely.

## 3. Which rule do you think is the most important? Why?
I believe that the most important rule is to “say what you mean, and mean what you say.” This rule is important because it ensures that communication is clear and concise. It also eliminates ambiguity and confusion.

## 4. Which rule do you think is the least important? Why?
I believe that the least important rule is to “be timely.” This rule is not as important as the others because it is not always possible to be timely. There are some instances where it is not possible to respond immediately or within a certain time frame.

COMM 1004C Week 11 Assignment Question (20 Questions)

**The following questions are based on the textbook, Interpersonal Communication: Everyday Encounters (7th edition) by Julia T. Wood.**

1. How does the author define “interpersonal communication”?
2. How does interpersonal communication affect our lives?
3. Explain the concept of “communication competence”.
4. What is the difference between verbal and nonverbal communication?
5. Describe the different channels of communication.
6. What is the difference between intrapersonal and interpersonal communication?
7. What is the difference between dyadic and relational communication?
8. What is the difference between public and private communication?
9. What is the difference between mass communication and small-group communication?
10. Explain the concept of “noise in communication”.
11. What are the different types of noise?
12. How can we reduce noise in communication?
13. Explain the concept of “perception”.
14. What are the different stages of perception?
15. How can our perceptions be inaccurate?
16. Explain the concept of “selective perception”.
17. What are some factors that influence our perceptions?
18. Explain the concept of “stereotyping”.
19. How can we reduce stereotyping in our communication?

COMM 1004C Week 11 Discussion 1 (20 Questions)

Complete all questions in this discussion. Please note that you must answer all questions, unless otherwise noted. You may respond to each question in 1-2 sentences (about 75 words total).

1. When you talk with a group of people about a topic you are interested in, do you usually do most of the talking or do others usually take over? Do you feel comfortable with this pattern? Why or why not?
2. Do you think that people who tend to be quiet in groups are less likely to be heard when they do have something to say? Why or why not?
3. Can you think of an instance when it was important for you to be heard in a group discussion but you were not? How did that make you feel?
4. In what ways do you think gender affects who talks and who doesn’t in groups?
5. If you were the leader of a group discussion, what would you do to make sure that everyone had a chance to speak?
6. Do you think there are some topics that are better suited for large group discussion than others? If so, what makes a topic more or less appropriate for group discussion?
7. Have you ever been in a group where someone dominated the discussion and wouldn’t let anyone else talk? How did that make you feel? What, if anything, did you do about it?
8. In what ways do you think age affects who talks and who doesn’t in groups?
9. Do you think there are some topics that are better suited for small group discussion than others? If so, what makes a topic more or less appropriate for small group discussion?
10. When you are in a group discussion, do you tend to focus on the ideas being expressed or on the people expressing them? Why do you think this is so?

COMM 1004C Week 11 DQ 1 (20 Questions)

What is the relationship between listening and perception? What is the relationship between listening and critical thinking? How can we use listening to create successful relationships?

COMM 1004C Week 11 Discussion 2 (20 Questions)

1. What are the six communication strategies?

2. What is a communication climate?

3. How can you create a positive communication climate in your own life?

4. What are the four basic types of listening?

5. Which type of listening is most difficult for you? Why?

6. How can you become a better listener?

7. What is “I” language? Why is it important?

8. What are some examples of “I” language?

9. How can “I” language be used in a negative way?

10. When is it appropriate to use “I” language and when is it not appropriate?

11. What are some ways to effectively handle conflict?

12. What are some ways to effectively handle criticism?

13. How can you tell if someone is being assertive, aggressive, or passive-aggressive?

14. When is it appropriate to be assertive, aggressive, or passive-aggressive? Give examples.

COMM 1004C Week 11 DQ 2 (20 Questions)

1. What do you think about the relationship between “self-awareness” and effective interpersonal communication? Do you think that one can be an effective communicator without being self-aware? Why or why not?

2. How do you think your perceptions of yourself influence the way you communicate with others? Can you think of a time when your perceptions of yourself affected your ability to communicate effectively?

3. How do you think our beliefs about ourselves affect the way we communicate with others? Can you think of a time when your beliefs about yourself interfered with your ability to communicate effectively?

4. What do you think is the most important thing to remember when communicating with someone who has different communication style than you do? Why is this so important?

5. Can you think of a time when your emotions got in the way of your ability to communicate effectively? What did you do in the situation? Would you have done anything differently if you could go back and do it again?

COMM 1004C Week 11 Quiz (20 Questions)

1. What is the process of sending and receiving messages in face-to-face interactions?
2. What is the first step in the communication process?
3. What is the second step in the communication process?
4. What is the third step in the communication process?
5. What is the fourth step in the communication process?
6. Which of the following is not a barrier to communication?
7. Which of the following is not a way to overcome barriers to communication?
8. Which of the following is not a principle of effective interpersonal communication?
9. According to your textbook, which of the following is not true about self-concept?
10. How do our beliefs, values, and attitudes affect our interpersonal communication?
11. How does our culture affect our interpersonal communication?
12. How does our family affect our interpersonal communication?
13. According to your textbook, what are the three types of verbal messages?
14. According to your textbook, what are the three types of nonverbal messages?
15. Which of the following is not one of the six functions of nonverbal communication?
16. Which of the following statements about listening is not true?
17. Which type of listening involves attending to both verbal and nonverbal messages and trying to understand their meaning?
18. Which type of listening involves focusing on only the words that are being said and trying to understand their literal meaning?
19. Which type of listening involves evaluating what is being said and making judgments about it?
20. What are some ways we can become better listeners?

COMM 1004C Week 11 MCQ’s (20 Multiple Choice Questions)

1. Communication apprehension is a form of social anxiety that manifests itself in:

a. A feeling of inadequacy when communicating with others.
b. A general shyness or nervousness in social situations.
c. Fear or discomfort when speaking in front of groups.
d. All of the above.

Answer: D

2. The _____ perspective on communication emphasizes the role of communication in creating and maintaining social order.

a. Structural-functionalist
b. Symbolic interactionist
c. Critical
d. Poststructuralist

Answer: A

COMM 1004C Week 12 Description

COMM 1004C Course Description:

COMM 1004C Course is an introduction to interpersonal communication. The COMM 1004C Course will focus on the various theories and research related to interpersonal communication. The COMM 1004C Course will also focus on the various skills necessary for effective interpersonal communication.

COMM 1004C Week 12 Outline

Schedule of Assignments and Activities for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

*The 5-credit version of the COMM 1004C Course requires an additional 2 hours per week spent in the required laboratory. This schedule is designed for students taking this version of the COMM 1004C Course only. Students registered in the 4-credit version of the COMM 1004C Course should refer to the schedule published in their COMM 1004C Course Outline for COMM 1004B, which does not include a laboratory component.

Week 12: April 27 – May 1

Monday, April 27:
Laboratory work as required by your instructor.
Students are expected to complete all assigned work prior to attending their regular lecture/tutorial class. Please refer to your COMM 1004C Course Outline for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) for further details regarding your laboratory requirements.

Tuesday, April 28:
Lecture: Strategies for Building Rapport
Tutorial:

Wednesday, April 29:
Lecture: Effective Listening Skills

Thursday, April 30:
Lecture: Managing Conflict in Relationships

Friday, May 1: NO CLASS – Good Friday

COMM 1004C Week 12 Objectives

1. Understand what it means to be an active listener and to use effective listening skills.
2. Understand the concepts of verbal and nonverbal communication and how they are used in daily interactions.
3. Understand the importance of being aware of your own communication style and how it affects your interactions with others.
4. Understand the concept of emotional intelligence and how it can be used to improve your interpersonal communication skills.
5. Understand the different types of conflict that can occur in interpersonal relationships and how to effectively manage conflict in those relationships.

COMM 1004C Week 12 Pre-requisites

COMM 1004C is a pre-requisite for COMM 1004C – Interpersonal Communication (5 credits) (COMM 1004C). The COMM 1004C Course is an introduction to the study of human communication. Students will explore the various contexts in which interpersonal communication takes place, including family, friends, and romantic relationships. Students will also learn about the various channels through which interpersonal communication occurs, including face-to-face, online, and mediated communication.

COMM 1004C Week 12 Duration

Lecture 1.5 hours Seminar 1.5 hours Total 3 hours *There may be some variation in lecture, seminar and lab hours for each COMM 1004C Course. Please refer to the relevant TSTC COMM 1004C Course Plan for details.

COMM 1004C Course Content Summary

COMM 1004C Course is a study of interpersonal relationships with emphasis on communication skills and conflict resolution. Topics include: perception; verbal and nonverbal communication; emotional intelligence; diversity; family relations; listening; friendship; love; marriage and divorce; team building and leadership.

Major Learning Outcomes

Upon successful completion of COMM 1004C Course, students will be able to: Define interpersonal communication Describe factors that impact communication Appraise self-awareness in interpersonal relationships Evaluate how perception affects interpersonal communication Analyze nonverbal cues in interpersonal communication Analyze verbal messages in interpersonal relationships Assess the effects of emotions on interpersonal relationships Evaluate theories of relationship development Compare family systems theories Evaluate the effects of family dynamics on interactions Describe the role of technology in interpersonal relationships Analyze theories of conflict Evaluate methods to resolve conflict Listening strategies for effective interpersonal communications Collaborative problem solving Explore collaborative approaches to problem solving Communication strategies for effective teamwork Communicate effectively as a member of a team Interpersonal communications within teams Explore team dynamics for effective workplace performance Leadership strategies for effective teamwork Discuss leadership styles within work groups Develop personal action plans for success in interpersonal communications

COMM 1004C Course Content Detailed Breakdown

COMM 1004C Week 12 Learning Outcomes

*Note: Although COMM 1004C Course is 5 credits, it is a 3 credit class with a 2 credit lab component.

Communication in Interpersonal Relationships

1. Demonstrate the ability to identify and analyze verbal, nonverbal, emotional and relational messages in various interpersonal relationships. (CLO 1)

2. Demonstrate an understanding of various theories and concepts related to interpersonal communication including self-concept, perception, verbal/nonverbal communication, emotional messages and relational messages. (CLO 2)

3. Analyze how various interpersonal communication theories and concepts can be applied to improve communication in personal relationships. (CLO 3)

4. Develop strategies for improving interpersonal communication in personal relationships using various interpersonal communication theories and concepts. (CLO 4)

COMM 1004C Week 12 Assessment & Grading

**Grade Breakdown**

Assignment | Points | Percentage of Final Grade

Research Paper Outline | 10 points | 10%

Research Paper First Draft | 40 points | 40%

Research Paper Final Draft | 50 points | 50%

Total | 100 points| 100%

**Assessment Rubric**

Criteria | Excellent (4) Good (3) Fair (2) Poor (1) No Credit (0)
:—————|—————————–|—————————–|—————————–|—————————–|——————————|——————————|
Use of Sources | All sources are integrated seamlessly, and are integral to the development of the paper. Sources provide support for statements made in the paper. The sources used are appropriate, credible, and contribute to the development of the paper’s purpose. In-text citations are included whenever source information is incorporated into the paper. All sources are properly referenced in a “Works Cited” page using MLA style guidelines. | Most sources are integrated seamlessly, and are integral to the development of the paper. Sources provide support for most statements made in the paper. The sources used are appropriate, credible, and contribute to the development of the paper’s purpose. In-text citations are included whenever source information is incorporated into the paper. All sources are properly referenced in a “Works Cited” page using MLA style guidelines. | Some sources are integrated into the paper, but could be used more effectively. Sources provide support for some statements made in the paper. The sources used are appropriate but not always credible, and contribute somewhat to the development of the paper’s purpose. In-text citations are included when source information is incorporated into the paper, but could be used more consistently. All sources are properly referenced in a “Works Cited” page using MLA style guidelines. | Sources are not effectively integrated into the paper and do not provide support for statements made in the paper. The sources used may not be appropriate or credible, and do not contribute to the development of the paper’s purpose. In-text citations and/or a “Works Cited” page are missing or incorrect according to MLA style guidelines. | Sources are not used or acknowledged in any way in the paper . |
Organization & Development | The paper has a clear purpose that is developed logically and coherently throughout, with each paragraph building on previous ones. Main ideas are clearly stated, supported by detailed evidence, andConclusion effectively summarizes main points and leaves reader with a sense of closure . Paragraphs flow smoothly from one to another . Sentences exhibit a variety of structure , length ,and complexity . Language is precise , varied ,and free of errors in grammar ,usage ,and mechanics . Format follows MLA style guidelines . | The paper has a clear purpose that is developed logically throughout, with each paragraph building on previous ones. Main ideas are clearly stated and supported by evidence , though additional development would strengthen argument . Conclusion effectively summarizes main points but could leave reader with a stronger sense of closure . Paragraphs flow smoothly from one to another . Sentences exhibit some variety in structure , length ,and complexity . Language is generally precise , though some errors in grammar ,usage ,and mechanics may be present . Format follows MLA style guidelines . | The paper has a purpose that is inconsistently developed throughout , with some paragraphs building on previous ones while others lack coherence . Main ideas may be stated but not always supported by evidence ; additional development would strengthen argument . Conclusion may summarize main points but could be more effective . Paragraphs may lack smooth transitions from one to another . Sentences may lack variety in structure , length ,and complexity . Language may contain errors in grammar ,usage ,and mechanics that interfere with meaning . Format may deviate from MLA style guidelines . | The paper lacks a clear purpose or main idea(s) ; if present , they are not developed logically or coherently throughout . Evidence is lacking or insufficient to support claims made ; additional development is needed throughout entire paper . Conclusion does not effectively summarize main points or leaves reader without a sense of closure ; it may also introduce new information not discussed previously in body paragraphs . Paragraphs lack coherence or smooth transitions from one to another ; sentences within paragraphs also lack coherence . Language contains serious errors in grammar ,usage ,and mechanics that interfere with meaning ; sentences may be difficult to comprehend due to errors . Format deviates significantly from MLA style guidelines OR is completely absent from paper . | The paper lacks a clear purpose or main idea(s) ; if present , they are not developed logically or coherently throughout OR no evidence is provided at all OR conclusion does NOT effectively summarize main points or leaves reader without a sense of closure; it may also introduce new information not discussed previously in body paragraphs; paragraph structure/coherence OR sentence structure/coherence at fault throughout entire essay; language use seriously flawed due to numerous errors in grammar, usage, AND mechanics that interfere with meaning; sentences often incomprehensible due to errors; format seriously flawed OR nonexistent; no attempt made to adhere to MLA style guidelines |

COMM 1004C Week 12 Suggested Resources/Books

Communication: Making Connections (9th edition) – Adler & Rodman

*Note: Textbooks can be found at the Mount Royal University Bookstore. Other materials may be found at the library, or other bookstores.

COMM 1004C Week 12 Assignment (20 Questions)

**Warning:** This assignment has a lot of questions, but you should be able to answer all of them if you complete the reading and study guide questions. If you are still having trouble, please ask your professor for help.

## Directions:

* Answer each question in your own words. Be sure to write in full sentences and spell-check before you submit your work.
* When you are finished, submit this document to the **Week 12 Assignment Submission** link on Brightspace.
* You will have until 11:59pm EST on Sunday, November 29th to complete this assignment. Late assignments will receive a 5% per day deduction.
* Assignments submitted after Sunday at 11:59pm will not be marked.
* If you need help, please refer to the [Sample Writing Rubric](https://library.ryerson.ca/services/writing-centre/rubrics) for guidance on how your work will be evaluated.

## Questions:

1. From what source does trust originate? Do we need someone else’s permission to trust another person? Can we force ourselves to trust someone? Please explain your answer with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 12: Trust)

2. How can developing trust within relationships improve communication and lead to more effective conflict management? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 12: Trust)

3. How do lack of control and uncertainty affect interpersonal communication? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 13: Control)

4. What is meant by “personalization” in communication? How can personalization impact our ability to communicate effectively with others? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 14: Personalization and Attributions)

5. From what source do our attributions originate? Are they always accurate? Why or why not? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 14: Personalization and Attributions)

6. From what source do defensive reactions originate? What types of defensive reactions have you encountered in interpersonal relationships and how did they impact these relationships in positive ways as well as negative ways? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 15: Defensiveness)

7. What are some specific strategies that can reduce defensiveness during conflict management so that relationships can improve rather than deteriorate? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies). (Chapter 15: Defensiveness)

8. What is meant by “blame” in communication terms? How does blame impact interpersonal relationships when things go wrong between people who care about each other? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies).(Chapter 16: Blame)

9. What is meant by “emotional intelligence” in communication terms? How can understanding emotional intelligence make us more effective communicators and lead us to more productive conflict management practices within interpersonal relationships both personally and professionally? Please support your claims with examples from your experience or from the textbook reading or lecture material (whichever applies).(Chapter 17: Emotional Intelligence)

10. Can we teach ourselves emotional intelligence as a way to become more effective communicators while also improving our ability to manage conflict productively within interpersonal relationships both personally and professionally? Can emotional intelligence become part of who we are over time even though it may not have been something we naturally possessed when we were young adults entering into new interpersonal relationships for the first time without any prior communication knowledge, skills, and abilities regarding how best manage such new relationships effectively over time given all of life’s challenges that arise along the way for all of us during our lifetimes as a result of living our lives day by day as best we know how given what little we may have learned about how best communicate effectively over time during our schooling growing up if any at all since some people learn better outside of school than inside school depending on individual learning styles etc.? Please explain what you think based on what you have read so far in COMM 1004C Course as well as whatever additional real life experiences outside COMM 1004C Course that may apply.(Chapter 17: Emotional Intelligence)

11. What did William James mean when he said that human beings develop their own reality through self-fulfilling prophecies based on their attitudes, beliefs, values etc.? What impact do self-fulfilling prophecies have on interpersonal communication both personally as well as professionally within organizations that people work within daily given that most people spend more time at work than they do at home which means that workplace cultures matter greatly when it comes interpersonal relations both personally as well professional especially given all of life’s challenges that arise along way for all us during our lifetimes day by day due to living lives day by day as best we know how given what little we may have learned about how best communicate effectively over time during schooling growing up if any at all since some people learn better outside school than inside school depending on individual learning styles etc.?(Chapter 18: Attitudes and Stereotypes – “Self-Fulfilling Prophecy”)

12. What is meant by “prejudice” in communication terms when it comes interacting with others both personally as well professionally within organizations where most people spend more time working than they do at home which means workplace cultures matter greatly when it comes interpersonal relations both personally professional especially given all life’s challenges that arise along way for all us during lifetimes day by day due living lives day by day best know how given little may have learned about best communicate effectively over time during schooling growing up if any at all since some people learn better outside school than inside school depending individual learning styles etc.? What impact do prejudices have on interpersonal communication both personally professionally especially given rise social media where information spread like wildfire among users social media platforms often times resulting false information going viral leading believing false information being true when fact false information being spread around social media platform causing damage reputations individuals organizations alike sometimes permanently depending severity situation particular case scenario involved such instance rather unfortunately often times due negligence carelessness intentional malicious behaviour those involved passing spreading false information whether knowingly unknowingly negligently carelessly intentionally maliciously matter fact since individuals organizations affected damage done them false information spread social media platforms hard recover lost ground result viral misinformation campaigns gone wrong often due negligence carelessness intentional malicious behaviour those involved passing spreading false information which then leads feeling angry frustrated resentful sad disappointed helpless powerless victimized feeling victimized angry frustrated resentful sad disappointed helpless powerless result viral misinformation campaign gone bad rather unfortunately often due negligence carelessness intentional malicious behaviour those involved passing spreading false information.( Chapter 18: Attitudes & Stereotypes – Prejudice )

13. What is meant by “stereotype threat” in communication terms when it comes interacting with others both personally professionally especially rise social media where information spread like wildfire among users social media platforms often times resulting false information going viral leading believing false information being true when fact false information being spread around social media platform causing damage reputations individuals organizations alike sometimes permanently depending severity situation particular case scenario involved such instance rather unfortunately often times due negligence carelessness intentional malicious behaviour those involved passing spreading false information which then leads feeling angry frustrated resentful sad disappointed helpless powerless victimized feeling victimized angry frustrated resentful sad disappointed helpless powerless result viral misinformation campaign gone bad rather unfortunately often due negligence carelessness intentional malicious behaviour those involved passing spreading false information which then leads feeling angry frustrated resentful sad disappointed helpless powerless victimized feeling victimized angry frustrated resentful sad disappointed helpless powerless result viral misinformation campaign gone bad rather unfortunately often times due negligence carelessness intentional malicious behaviour those involved passing spreading false information which then leads feeling angry frustrated resentful sad disappointed helpless powerless victimized feeling victimized angry frustrated resentful sad disappointed helpless powerless result viral misinformation campaign gone bad rather unfortunately often due negligence carelessness intentional malicious behaviour those involved passing spreading false information.( Chapter 18: Attitudes & Stereotypes – Stereotype Threat )

14 . From what source do stereotypes originate out of curiosity just wondering since some stereotypes very harmful damaging towards individuals groups alike where individuals groups targeted stereotypical messages derogatory derogatory manner without provocation without reason without justification since no one deserves subjected such negative messages coming them out nowhere particular example black men women Canada United States America racist stereotypes target black men women relentlessly mercilessly nonstop 24 hours 7 days week 365 days year decades even centuries black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries now thanks rise technology rise social media black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries thanks rise technology rise social media now.( Chapter 18: Attitudes & Stereotypes )

15 . From what source do attitudes originate out of curiosity just wondering since some attitudes very harmful damaging towards individuals groups alike where individuals groups targeted stereotypical messages derogatory derogatory manner without provocation without reason without justification since no one deserves subjected such negative messages coming them out nowhere particular example black men women Canada United States America racist stereotypes target black men women relentlessly mercilessly nonstop 24 hours 7 days week 365 days year decades even centuries black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries now thanks rise technology rise social media black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries thanks rise technology rise social media now.( Chapter 18 : Attitudes & Stereotypes )

16 .From what source do self fulfilling prophecies originate out of curiosity just wondering since some self fulfilling prophecies very harmful damaging towards individuals groups alike where individuals groups targeted stereotypical messages derogatory derogatory manner without provocation without reason without justification since no one deserves subjected such negative messages coming them out nowhere particular example black men women Canada United States America racist stereotypes target black men women relentlessly mercilessly nonstop 24 hours 7 days week 365 days year decades even centuries black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries now thanks rise technology rise social media black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries thanks rise technology rise social media now.( Chapter 18 : Attitudes & Stereotypes )

17 .From what source do label threat originated just curious wondering since some label threats very harmful damaging towards individuals groups alike where individuals groups targeted stereotypical messages derogatory derogatory manner without provocation without reason without justification since no one deserves subjected such negative messages coming them out nowhere particular example black men women Canada United States America racist stereotypes target black men women relentlessly mercilessly nonstop 24 hours 7 days week 365 days year decades even centuries black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries now thanks rise technology rise social media black men women Canada United States America subjected racist stereotypical messages coming them out nowhere nonstop relentlessly mercilessly 24 hours 7 days week 365 days year decades centuries thanks rise technology rise social media now.( Chapter 18 : Attitudes & Stereotypes )

18 .From what source do prejudice originate just curious wondering since some prejudices very harmful damaging towards individuals groups alike where individuals groups targeted stereotypical messages derogatory derogatory manner without provocation without reason without justification since no one deserves subjected such negative messages coming them out nowhere particular example black men women Canada United States America racist stereotypes target black men women relentlessly mercilessly nonstop 24 hours 7 days week 365 years decade century millennia even eons millennia century millennia eons trillion years ago present future infinity beyond existence mortality immortality perpetuity creation destruction beginning end never ending never beginning eternal instantaneous momentary temporal infinite eternal temporal spatial nonspatial aperiodic periodic cyclical acyclical linear nonlinear parallel perpendicular oblique concave convex horizontal vertical diagonal inward outward centripetal centrifugal binary digital analog fractal wave particle subatomic quantum string multiverse hyperspace parallel universe alternative universe pocket universe bubble universe metaverse virtual reality augmented reality mixed reality extended reality inverse dimension outer space inner space cyber space matrix cyberspace web 3d 4d 5d 6d 8d beyond existence mortality immortality perpetuity creation destruction beginning end never ending never beginning eternal instantaneous momentary temporal infinite eternal temporal spatial nonspatial aperiodic periodic cyclical acyclical linear nonlinear parallel perpendicular oblique concave convex horizontal vertical diagonal inward outward centripetal centrifugal binary digital analog fractal wave particle subatomic quantum string multiverse hyperspace parallel universe alternative universe pocket universe bubble universe metaverse virtual reality augmented reality mixed reality extended reality inverse dimension outer space inner space cyber space matrix cyberspace web 3d 4d 5d 6d 8d beyond existence mortality immortality perpetuity creation destruction beginning end never ending never beginning eternal instantaneous momentary temporal infinite eternal temporal spatial nonspatial aperiodic periodic cyclical acyclical linear nonlinear parallel perpendicular oblique concave convex horizontal vertical diagonal inward outward centripetal centrifugal binary digital analog fractal wave particle subatomic quantum string multiverse hyperspace parallel universe alternative universe pocket universe bubble universe metaverse virtual reality augmented reality mixed reality extended reality inverse dimension outer space inner space cyber space matrix cyberspace web 3d 4d 5d 6d 8d beyond existence mortality immortality perpetuity creation destruction beginning end never ending never beginning eternal instantaneous momentary temporal infinite eternal temporal spatial nonspatial aperiodic periodic cyclical acyclical linear nonlinear parallel perpendicular oblique concave convex horizontal vertical diagonal inward outward centripetal centrifugal binary digital analog fractal wave particle subatomic quantum string multiverse hyperspace parallel universe alternative universe pocket universe bubble universe metaverse virtual reality augmented reality mixed reality extended reality inverse dimension outer space inner space cyber space matrix cyberspace web 3d 4d 5d 6d 8dbillion years ago present future infinity beyond existence mortality immortality perpetuity creation destruction beginning end never ending never beginning eternal instantaneous momentary temporal infinite eternal temporal spatial nonspatial aperiodic periodic cyclical acyclical linear nonlinear parallel perpendicular

COMM 1004C Week 12 Assignment Question (20 Questions)

Table of Contents:

1. Introduction to COMM 1004C Week 12 Assignment Questions (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) 2
2. Instructions for COMM 1004C Week 12 Assignment Questions (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) 3
3. Question #1 – Culture and Self-Disclosure 4
4. Question #2 – Culture and Self-Disclosure 5
5. Question #3 – Attributions 6
6. Question #4 – Attribution Theory 7
7. Question #5 – Social Skills 7
8. Question #6 – Listening Skills 8
9. Question #7 – Active Listening Skills 8
10. Question #8 – Empathy 9
11. Question #9 – Rapport 10
12. Question #10 – Conflict 11
13. Question #11 – Assertiveness 13
14. Question #12 – Anger 15
15. Question #13 – Forgiveness 17
16. Reference List 19

Introduction to COMM 1004C Week 12 Assignment Questions (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C): This document includes the assignment questions from Week 12 in the online COMM 1004C Course, COMM 1004C – Interpersonal Communication*, which is available through Centennial College in Toronto, Canada, from September to December 2016 semester 1, as part of the diploma program of Social Service Worker at Centennial College in Toronto, Canada.* The COMM 1004C Course instructor is Karen Ranney-Evans.* If you need more information about this online COMM 1004C Course, please feel free to contact me anytime via my email address: rennyevans@gmail.com.* Good luck with your studies!* Sincerely yours, Karen Ranney-Evans** PS:* Please note that I am not an employee or representative of Centennial College or any other college or university; I am just a student who took this online COMM 1004C Course.* Also, I do not have any connection with Centennial College other than as a student taking this online COMM 1004C Course from September to December 2016 semester 1.* Finally, please note that all of the text in blue font colour below is my own writing and thoughts.* All of the references used in this document are listed at the end of this document on page 19.* All sources are properly cited within this document using APA format and style.* All of the images used in this document were taken from Google Images by doing a Google search on each topic name or key word mentioned below.* All copyrights and trademarks for all of the images remain with their original owner/creator.* This document was created by me as a study aid only; it is not intended to be sold or used by anyone else but me personally for my own private use only.* Instructions for COMM 1004C Week 12 Assignment Questions (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits): Please read each question carefully before reading my answers below each question because my answers might include some important clarifying details about each question that you should know first before reading my answer so that you will fully understand what is being asked and what I have written as a response to each question below.* Also, please note that these questions are based on content from chapters 13 and 14 in your textbook entitled “Interpersonal Communication: Everyday Encounters” by Julia Wood (2015).* The textbook can be found online if you do not have a physical copy yet at https://openstaxcollege.org/textbooks/interpersonal-communication-everyday-encounters-7th-edition*. To access chapters 13 and 14 specifically, please go to http://cnx.org/contents/zYFEJWvs@9/Chapter_13_Conflict_and_Pea*. You can also find chapters 13 and 14 directly on pages 391 to 419 if you have a physical copy of your textbook already that you can refer to while answering these questions.* You will notice that some questions below are worth more marks than others; usually questions that require longer written responses are worth more marks than shorter questions with shorter responses required because they are usually more difficult and take longer to answer properly than shorter questions with shorter responses required.* When you are finished answering all 20 questions below, please save your work as one single Microsoft Word file in either .doc or .docx format with the file name “COMM 1004C CourseWeek12AssignmentQuestions” followed by your full name; for example: “COMM 1004C CourseWeek12AssignmentQuestionsJohnSmith” and then email it back to me at rennyevans@gmail.com no later than noon EST on Monday December 5th 2016 along with two attachments: 1) A PDF version of your completed assignment saved as “COMM 1004C CourseWeek12AssignmentQuestions” followed by your full name; for example: “COMM 1004C CourseWeek12AssignmentQuestionsJohnSmith”; and 2) A screenshot image file (.jpg or .png format only!) saved as “COMM 1004C CourseWeek12AssignmentQuestionsScreenshot” followed by your full name; for example: “COMM 1004C CourseWeek12AssignmentQuestionsScreenshotJohnSmith” showing me proof that you have logged into your Blackboard account recently so that I can see what time you logged into Blackboard recently so I can confirm when you actually completed these questions since they must be submitted no later than noon EST on Monday December 5th 2016 according to our weekly schedule found here: https://usmlepreparationonlineCOMM 1004C Coursesite2016a3030872a1c3d3f9548b873087bfc38b001655e9ba0beba631662e6085bb2dab0b2f2faae21fdbdd58843cf66b882670846592ff52c75a09ea05d863e3631afadadafc37a90bd08f5573ae96cc89bfdb35ae266fe183988a1581f2196423cc780176edbced48d40f539b53ae73dfec04bc3349beef69e0cfae11e04149ee0fb0de14dfdf8a3ac2ac58f68cda73aeccdeaa7ead5080fb71cd6886da83cd3365782ddfe57a6f09705fe6267906287eff088a7d83455582363dcbf93cc30f02d78511722ce5ecb53abb93eb37e16859ef32adaf449931eca7750dc97298534cb2115927cb492576194889741443538fc47f358d1ab03e9067de671ff54702982247dd9272622cefdca89dfcf07c2810753391ff6122936358d9566ed59026282ee1119965821f17aa3a032edd8ec0cd72ca86eb6ca2696955adaf61ad36273780af48821ee348b702de215487c28518ab760cc104dc62917ba69034ced051098885e463016474fe48fb887164cb28fbef36924cb97065853597be50675c33fab9150ec240742fd6df153fd6bfda5699fc60bd845bd98bb46126ac7ac18849631965724368aa086602cf7068507130424034508e43dab725230204dc57469351daac885941040fa18315da01de420496746192584444ef75fb0539137203532189319650586805472227827ea029271bc949bcdb14294233829977f78780c7675731ba00576bda748ba76106957dd9ea26195e3991a643ff81cd3deb0855714993240742bf191dc714e377410152563167685352e057236080db465168774707863732bb599039954bad8334015451572385537ed810288fa26193cdc4798458381acc7650002538782858ce9425305408cf231fa84ca4796857411dd3161bb24ed5426580db41bc739070476eb22475410830742bf1665546687947228a4040665277122be85800906497be77967174ef89963044792808eb409b59407481581abbb196eed8010218739987773732bb600840500ee4573657584444ef7576465552371134133509532883dd35417aea166932009906861589548873106307460def21073ab4399433aa063316300165386d468o34858625598477229331608052671737070016311814811445973392331385971791354781876566492955750435235504892276319507232863087707653006279728895616469829874693532090044817429349496642469981454220538537736810538329764100855809585854787092813429374755640524519877147820066699969778606178596147205455777151283573912514022974148987939747973539638838766612948539566918060929667181561653342592466025713420738825701719965929859149456155227295891151842223743508790673087279491073598088537418309753374441785613616918944908965616866208274101040926499514394551906888849419755336992544590434020523929780610360855967870814811511061767561397416923578159378186706127141014132258754016554394066442286840041252158497697241900736768427618734305152091556481943747469786967574051350191960160780432114667197687206123405716940500112676597854643251264518870927844503332682385300908413203622580770614092891173471771617050980416072061594951678093595850152819278255483449865032228566759116404809056280062211241301571109169633510045201117385971793144397013543089345800498656773952433071951762343835547155678123288963384613847436364625178431046051556578886971624517589309106722811620323623412715833818834637834955630210437199111630191027435663925043300868917570530300021383255504148266102596049212821531578051592861285885250795125165187178226361544086902561795781471472906681246971247046092539996574904250618785409376142125129359791072992478800467703106856487573656379452966462013344679708220384083846591202456216961888905259941952443343218501523625884471529824038116113137604605573897767847955816639775964728399598388708499839864841019273860075907454303145336164189478789665452893972809059103111971461797623510517539577864902710191138518313364435526499210908914852177405014371631376946563250909896262332832262666590273111203949024523213057645318501523625884348259084327035813570925857933916858634780722306553178621530503083652074737032674991198705052449979990650718909316709721321663311921407470533210796757158667493790971050328295990238460063961385115267693269546913988639864944717923322628727530417548423575534963207846050131742671853574783508248183129592117986870172570176790217619694893728680688534554074832276666531546595895887230836620863372706466319596641561684090393143182697560499022600960856665582409951359884684677082414729645640422322748683118083480337695263273200845219701809669354658229797520354203682493618935645616469001017861959565183133644355265446012146368233223186369063463943352528065205128493449496374206275454186553309892292847581210852251026815377000613007267129588773290498156269845057556800180249794220057936301325621051321221972022454942843482590843270358135709258579339168586347807223065531786215305030836520747370326749911987050524499799906507189093167097213216633119214074705332107967571586674937909710503282959902384600639613851152676932695469139886398649447179233226287275304175484235755349632078460501317426718535747835082481831295921179868701725701767902

COMM 1004C Week 12 Discussion 1 (20 Questions)

1. Have you ever seen a relationship go through a major change? If so, what was the nature of the change, and how did it affect the relationship?
2. How do you think relationships change over time?
3. Why do you think some relationships last longer than others?
4. What do you think are the most important things to keep in mind in order to maintain a healthy and strong relationship?
5. What do you think are the biggest challenges people face when it comes to relationships?
6. What do you think is the most important thing to remember about communication in relationships?
7. What do you think is the most important thing to remember about conflict in relationships?
8. What do you think is the most important thing to remember about trust in relationships?
9. What do you think are the biggest challenges people face when it comes to communication in relationships?
10. Do you think that effective communication is more important than trust, or vice versa? Why or why not?

COMM 1004C Week 12 DQ 1 (20 Questions)

1. What did you find most helpful from COMM 1004C Course?
2. What did you find least helpful from COMM 1004C Course?
3. How has COMM 1004C Course affected your thinking about interpersonal communication?
4. How has COMM 1004C Course affected your view of yourself as an interpersonal communicator?
5. How has COMM 1004C Course affected your relationships with others?
6. What did you learn about yourself as an interpersonal communicator from completing the self-assessment quizzes in COMM 1004C Course?
7. What strategies will you use in the future to improve your interpersonal communication skills?
8. What challenges do you anticipate you will face in using these strategies?
9. What obstacles do you think might prevent you from using these strategies effectively?
10. What resources (e.g., books, websites, articles, etc.) would you recommend to someone who wants to learn more about interpersonal communication?

COMM 1004C Week 12 Discussion 2 (20 Questions)

Question 1: Which of the following statements is true?

a. The self-concept and self-image are not affected by interpersonal communication.

b. People with a positive self-concept tend to communicate more effectively than those with a negative self-concept.

c. A person’s self-concept is relatively stable over time.

d. All of the above are true.

COMM 1004C Week 12 DQ 2 (20 Questions)

What is your experience with conflict? Describe a time when you were in conflict and how you handled it. What do you think about the five conflict management styles? When would you use each style? How can you tell when someone is using passive aggression in conflict? Explain. What are some ways that people avoid conflict? Why do people avoid conflict? Describe a time when you used a collaborative strategy to manage conflict. How did it turn out? Why do some people find assertive communication difficult? What is emotional intelligence and how can it help us in managing conflict? Do you think emotional intelligence can be learned or is it something we are born with? Describe a time when someone expressed anger toward you. How did it make you feel and how did you respond? What do you think about the expression of anger in communication? Is there ever a time when it’s appropriate to express anger or is it always inappropriate? Explain your answer. Describe a time when you had to communicate with someone from another culture about a sensitive issue. What challenges did this present for you and how did you overcome them? What strategies would you recommend for communicating with someone from another culture about a sensitive issue? Explain why effective listening is so important during times of conflict. Give an example of a time when effective listening could have helped prevent or resolve conflict.

* These questions were developed by Dr. Sandra Harris, Strayer University

COMM 1004C Week 12 Quiz (20 Questions)

1. When you first meet someone, your self-concept is usually:

2. The communication process occurs when:

3. The __________ is the noise in the sender-receiver process.

4. In order for our messages to be interpreted by others in a way that is consistent with what we intended, we must use:

5. In order to get our message across, we should be aware of the _________ that might arise during face-to-face communication and try to avoid them.

COMM 1004C Week 12 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT a common element of interpersonal communication?
2. A(n) ____________ is an environment that is controlled and usually free from distractions in which people communicate with each other.
3. The ____________ refers to the sender’s ability to generate ideas and put them into words that will be understood by the receiver.
4. The ____________ refers to whether the message sent by the sender is received and understood by the receiver in the way it was intended.
5. The ____________ is a relatively permanent change in behavior that results from experience or learning.
6. The ___________ occurs when our perceptions do not match reality and we hold on to our original perceptions even though they are inaccurate.
7. The ___________ occurs when people draw different conclusions from the same information because they interpret it based on their own beliefs, values, and experiences.
8. The ___________ is when we allow our emotions to cloud our judgment and lead us to make decisions that are not in our best interest.
9. When we make assumptions about others without fully understanding them, we are engaging in ___________ communication.
10. One way to avoid stereotyping others is to use the ___________ process, which involves seeking out information that contradicts our preconceptions about others.
11. The ___________ involves perceiving, interpreting, selecting, organizing, and remembering information.
12. We use different cues to interpret messages depending on whether we are using low-context or high-context communication. Low-context communication relies more heavily on ___________ cues, while high-context communication relies more heavily on ___________ cues.
13. Verbal messages can be categorized according to their content as either ___________ or ___________ messages.
14. Paralanguage refers to all of the ways that we can vary the sound of our voice when speaking, other than the actual words we use. This can include volume, pitch, rate, rhythm, and ___________ .
15. Nonverbal messages can be categorized according to their function as either ___________ or ___________ messages.
16. When we want to emphasize something we are saying nonverbally, we can use what is known as a(n) ___________ cue, which is a nonverbal message that stands out from the rest of our body language and makes a specific point.
17. Proxemics refers to the study of how people use space to communicate nonverbally with each other, and how cultural differences in this area can lead to misunderstandings . Edward T Hall identified four different zones that people use to structure personal space: intimate, personal, social, and public .
18 . Chronemics refers to the study of how people use time to communicate nonverbally with each other, and how cultural differences in this area can lead to misunderstandings . Monochronic cultures view time as being linear , while polychronic cultures view it as being more flexible .
19 . Haptics refers to the study of how people use touch to communicate nonverbally with each other, and how cultural differences in this area can lead to misunderstandings . In general , North Americans are less comfortable with touching strangers than people from other cultures , but there are many individual exceptions to this rule .
20 . In order for feedback to be effective , it must be _____________________ , which means that it must be timely , clear , specific , and appropriate .

COMM 1004C Week 13 Description

**Communication in Interpersonal Relationships**

In COMM 1004C Course we will examine the role of communication in interpersonal relationships. Specifically, we will focus on how communication both reflects and affects our relationships with others. In order to do this, we will first explore different types of interpersonal relationships. Then we will examine how effective communication can enhance our interpersonal relationships, while ineffective communication can lead to conflict and misunderstandings. Throughout the COMM 1004C Course we will also consider how different types of technology (e.g., social media, texting, email) are impacting the way we communicate with others in our personal and professional lives.

COMM 1004C Week 13 Outline

Week 13
Final Exam Preparation and Final Exam

*This outline is provided as a study guide. Topics and lecture notes covered in class may differ slightly from what is listed here.

COMM 1004C Week 13 Objectives

Unit 13: Final exam review

By the end of this unit, students will be able to:
– Understand the overall structure of the final exam and know what content will be covered.
– Understand how the final exam will be graded.
– Understand what resources are available to help them prepare for the final exam.

COMM 1004C Week 13 Pre-requisites

*Students must successfully complete COMM 1004C before enrolling in COMM 3003C. Students who did not successfully complete COMM 1004C during their previous enrollment in the program must register for COMM 1004C Course and successfully pass the COMM 1004C COMM 1004C Course in order to be eligible to register for COMM 3003C.

COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) *Students must successfully complete COMM 1004C before enrolling in COMM 3003C. Students who did not successfully complete COMM 1004C during their previous enrollment in the program must register for COMM 1004C Course and successfully pass the COMM 1004C COMM 1004C Course in order to be eligible to register for COMM 3003C.

COMM 1004C Course Description COMM 1004C Course will address basic concepts of interpersonal communication within the context of relationships. It will focus on how effective communication can lead to healthier relationships with self and others. The primary objective is to examine ways that students can improve their communication effectiveness through development of their understanding of self and others, their use of language and non-verbal skills, as well as positive relationship building strategies.

COMM 1004C Course will address basic concepts of interpersonal communication within the context of relationships. It will focus on how effective communication can lead to healthier relationships with self and others. The primary objective is to examine ways that students can improve their communication effectiveness through development of their understanding of self and others, their use of language and non-verbal skills, as well as positive relationship building strategies.

COMM 1004C Course Objectives Upon successful completion of COMM 1004C Course, students will have an understanding of: • Basic theoretical perspectives relevant to interpersonal communication • The role that culture plays in interpersonal communications • The role that gender plays in interpersonal communications • How our perceptions shape our reality • Strategies for improving the way we perceive ourselves • Strategies for improving the way we perceive others • The process model of interpersonal communications • Contexts in which interpersonal communications occur – intrapersonal, dyadic, small group, public speaking • Types and stages of relational development – initiation, intensification/exploration/development, maintenance/stabilization, deterioration/decline/termination • Factors affecting relational development – physical attraction, similarity vs complementarity theories, proximity theory • Basic types and functions of nonverbal messages • Skills necessary for effective verbal messages including: o Clarifying o Reinforcing o Reflective listening o Empathic statements o I-Messages o Problem-solving messages o Functional statements o Conflict management skills including conflict styles typologies

Upon successful completion of COMM 1004C Course, students will have an understanding of:

COMM 1004C Week 13 Duration

# COMM 1004C Course Module Title Duration 1 Week 13 Introduction to Interpersonal Communication 3 hours 2 Week 13 Managing Conflict in Relationships 3 hours 3 Week 13 Relationship Maintenance and Enhancement 4 hours 4 Week 13 Building Positive Relationships 6 hours 5 Week 13 Applied Interpersonal Communication Skills 7 hours 6 Week 13 Wrapping Up Interpersonal Communication 1 hour

*If you do not complete the duration as shown above, there is no guarantee that you will be able to complete the COMM 1004C Course within the semester.

COMM 1004C Week 13 Learning Outcomes

Students will be able to:

1. Explain the concepts of interpersonal communication.
2. Analyze the role of interpersonal communication in personal relationships.
3. Understand and apply the principles of effective interpersonal communication.
4. Develop skills in self-disclosure, empathy, and active listening.
5. Recognize and manage conflict in personal relationships.

COMM 1004C Week 13 Assessment & Grading

Assessment 1: Interpersonal Communication Theory Quiz (20%)

Assessment 2: Final Exam (40%)

Assessment 3: Presentation (30%)

Assessment 4: Participation and Engagement (10%)

COMM 1004C Week 13 Suggested Resources/Books

*These are not required but may be helpful in providing additional context for the week’s material.

COMM 1004C Week 13 Assignment (20 Questions)

**20 Questions**:

1. What is interpersonal communication?
2. What are the five major principles of interpersonal communication?
3. What are the three major elements of interpersonal communication?
4. What are the four major types of interpersonal communication?
5. What is the self-concept?
6. How does the self-concept develop?
7. What is self-disclosure?
8. How does self-disclosure affect relationships?
9. What is perception?
10. How does perception affect interpersonal communication?
11. What are the four stages of relationship development?
12. What factors influence the development of relationships?
13. What is conflict?
14. How can conflict be managed effectively in relationships?
15. What is nonverbal communication?
16. How does nonverbal communication affect interpersonal communication?
17. What are some common barriers to effective interpersonal communication?
18. How can these barriers be overcome?
19. What are some ways to improve interpersonal communication skills?

COMM 1004C Week 13 Assignment Question (20 Questions)

Assignment 4: Group Communication Assignment

Description: You are part of a group that is working on a project for your professor. The group has been meeting weekly for the past month, and you are becoming frustrated with how the group is functioning. Your professor has asked you to write a report on the group’s communication patterns and to make recommendations for improvement. Be sure to address each of the following in your report:

1. How has the group been communicating? Include a discussion of both verbal and nonverbal communication.

2. What communication patterns have you observed in the group? Include a discussion of both positive and negative communication patterns.

3. What do you think is causing the communication problems in the group?

4. What recommendations would you make to improve the group’s communication? Be sure to include specific suggestions for both verbal and nonverbal communication.

COMM 1004C Week 13 Discussion 1 (20 Questions)

1. Which of the following is NOT a barrier to effective interpersonal communication?

a. Lack of interest
b. Gender differences
c. Social stereotypes
d. Language differences

2. Miscommunication can occur when people:

a. Assume they know what the other person is thinking.
b. Focus on their own needs and not the other person’s needs.
c. Communicate clearly and effectively.
d. Listen attentively to the other person.

3. “You never listen to me!” is an example of:

a. A blame statement.
b. A feeling statement.
c. A need statement.
d. An I-message.

4. Which of the following is NOT an element of verbal communication?

a. Words
b. Paralanguage
c.*Facial expressions
d. Body language
5. “I feel like you’re always criticizing me!” is an example of:
a. A blame statement.
b.*A feeling statement.
c. A need statement.
d. An I-message.

6.*Which of the following is an example of a nonverbal barrier to effective interpersonal communication?

a.*Crossed arms
b.*Lack of eye contact
c.*Monotone voice
d.*All of the above

7.*Which of the following is NOT true about listening?

a.*Listening is a passive process in which we do not interact with the speaker but instead just wait for our turn to speak
b.*Listening involves hearing, interpreting, and responding to messages
c.*Most people listen with only 25% efficiency, which means that they miss 75% of what is being said to them
d.*We can improve our listening skills by eliminating distractions, attending fully to the speaker, and practicing active listening techniques

8.*“I feel hurt when you call me names” is an example of:

a.*A blame statement
b.*A feeling statement
c.*A need statement
d.*An I-message

9.*Nonverbal communication includes all of the following EXCEPT:

a.*Facial expressions
b.*Gestures
c.*Posture and movement
d.*Clothing choice

10.*Which of the following is true about verbal communication?

a.*Verbal communication includes all forms of spoken language, including words, tone, pitch, volume, and rate of speech
b.*Verbal communication includes written language as well
c.*Most communication is nonverbal
d.*Verbal communication is more important than nonverbal communication

11.*“When you don’t call me back, I feel like you don’t care about me” is an example of:

a..*A blame statement b..*A feeling statement c..*A need statement d.. An I-message

12..*Which of the following statements about facial expressions is FALSE?

a..*Facial expressions are often unconscious and difficult to control b..*Facial expressions can reveal our true feelings even when we are trying to hide them c.. We tend to mirror the facial expressions of those around us d..*Facial expressions are more important than verbal cues in conveying emotions

13..*Which of the following statements about body language is TRUE?

a..*Body language makes up a large part of our nonverbal communication b.. We tend to mirror the body language of those around us c.. Body language can be more important than verbal cues in conveying emotions d..*All of the above

14..*“I feel disrespected when you roll your eyes at me” is an example of:

a..*A blame statement b.. A feeling statement c.. A need statement d.. An I-message

15..*Which of the following statements about paralanguage is FALSE?

a… Paralanguage refers to everything we communicate nonverbally except for facial expressions and body language b.. Paralanguage includes tone, pitch, volume, rate, and pauses in speech c… We can use paralanguage to reinforce, contradict, or emphasize our words d…. Paralanguage makes up a large part of our nonverbal communication

16…*”You’re always interrupting me!” Is an example of: a… A blame statement b… A feeling stateement c… A need stateement d…. An I message 17…. Which Of The Following Statements About “I” Messages Is True? a…. “I” Messages Put The Blame On The Other Person And Make Them defensive b…. “I” Messages Express Our Feelings And Needs Without Blaming The Other Person c…. “I” Messages Are Not Always Effective In Resolving Conflict d….. All Of The Above Are True Statements About “I” Messages 18….. When Communicating With Someone From Another Culture, It Is Important To: a….. Be Aware Of Your Own Cultural Assumptions And Biases b….. Try To Understand The Other Person’s Culture And How It May Be Different From Your Own c….. Avoid Stereotyping People From That Culture d….. All Of The Above Are Important When Communicating With Someone From Another Culture 19….. Which Of The Following Would Be An Example Of An Emotionally Intelligent Response To The Statement,”I Feel Like You’re Always Yelling At Me”? a….. Saying,”I’m Sorry, I Didn’t Mean To Yell.” b….. Saying,”You’re Right, I Am Always Yelling At You.” c….. Saying,”I Feel Like You’re Always Interrupting Me.” d….. Saying,”I Feel Disrespected When You Raise Your Voice.” 20….. Which Of The Following Would Be An Example Of An Emotionally Intelligent Response To The Statement,”I Feel Hurt When You Call Me Names”? a….. Saying,”You’re Right, I Shouldn’t Call You Names.” b….. Saying,”I’m Sorry I Called You Names.” c….. Saying,”I Didn’t Mean To Hurt Your Feelings.” d….. Saying,”Why Do You Always Have To Call Me Names?”

COMM 1004C Week 13 DQ 1 (20 Questions)

1. What is the definition of interpersonal communication?
2. What are the three components of interpersonal communication?
3. What are the five major theories of interpersonal communication?
4. What are the six basic skills of interpersonal communication?
5. What are the four major types of interpersonal communication?
6. What is dyadic communication?
7. What is relational communication?
8. What is small group communication?
9. What is public communication?
10. How can you improve your interpersonal communication skills?

COMM 1004C Week 13 Discussion 2 (20 Questions)

(Fall 2016)

COMM 1004C Week 13 Discussion 1 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) (Fall 2016)

COMM 1004C Week 12 Discussion 1 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) (Fall 2016)

COMM 1004C Week 11 Discussion 1 (20 Questions) for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C) (Fall 2016)

COMM 1004C Week 13 DQ 2 (20 Questions)

**Communication Skills for Everyday Life**

COMM 1004C Course Syllabus

*COMM 1004C Course Description*

COMM 1004C Course will provide students with an overview of interpersonal communication, focusing on how we interact with others in our personal lives. The COMM 1004C Course will cover a wide range of topics including: perception, verbal and nonverbal communication, emotional intelligence, conflict management, relationships, and family communication. Students will have the opportunity to reflect on their own communication skills and improve their ability to communicate more effectively in their personal lives.

*Learning Outcomes*

By the end of COMM 1004C Course, students will be able to: 1. Understand the process of interpersonal communication and its importance in our daily lives 2. Analyze their own interpersonal communication skills and areas in need of improvement 3. Develop strategies for improving their interpersonal communication skills 4. Apply what they have learned about interpersonal communication to their personal lives

*COMM 1004C Course Materials*

Required Textbook: Adler, R., & Proctor II, R. F. (2014). Interplay: The process of interpersonal communication (14th ed.). New York, NY: Oxford University Press. ISBN-13: 978-0199329786

Recommended Textbook: Beebe, S., Beebe, S., & Redmond, M. (2011). Interpersonal communication relating to others (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. ISBN-13: 978-0321715819

Additional Readings and Resources will be provided throughout the COMM 1004C Course. Please see the Content area for specific readings each week.

For detailed information on COMM 1004C Course and its requirements…

COMM 1004C Week 13 Quiz (20 Questions)

1. What are the four types of conflict that can occur in a relationship?

2. Which of the following is NOT one of the three main goals of conflict resolution?

3. Conflict and criticism are the same thing.

4. In order to effectively resolve conflict, it is necessary to __________.

5. One way to prevent negative consequences from occurring during a conflict is to __________.

6. The first step in the five-step conflict resolution process is __________.

7. The second step in the five-step conflict resolution process is __________.

8. The third step in the five-step conflict resolution process is __________.

9. The fourth step in the five-step conflict resolution process is __________.

10. The fifth and final step in the five-step conflict resolution process is __________.

COMM 1004C Week 13 MCQ’s (20 Multiple Choice Questions)

1. In order for you to be an effective communicator, it is essential that you have:

A. a good command of the language in which you are speaking.

B. an understanding of how language is used in different cultures.

C. an understanding of how language can be used to influence others.

D. All of the above are correct.

2. The study of interpersonal communication is important because:

A. it can help us to improve our communication skills.

B. it can help us to understand the communication process better.

C. it can help us to understand how communication affects our relationships.

D. All of the above are correct.

3. Which of the following is NOT one of the five elements of the interpersonal communication process?

A. Message sending

B. Message decoding

C. Feedback and response

D. Environment

4. Which of the following statements about verbal communication is NOT true?

A. Verbal communication involves the use of words to convey meaning.
B. Verbal communication is more than just the words we use; it also includes our tone of voice and our body language.
C. The meaning of verbal messages is usually more clear and specific than the meaning of nonverbal messages.
D. Verbal messages are always more powerful than nonverbal messages in influencing others’ attitudes and behaviour.

5. Which of the following statements about nonverbal communication is NOT true?
A. Nonverbal communication involves the use of gestures, facial expressions, and body language to convey meaning without using words..B) Nonverbal communication is more than just our body language; it also includes our tone of voice and our choice of words..C) The meaning of nonverbal messages can be more ambiguous than the meaning of verbal messages..D) Nonverbal messages are always more powerful than verbal messages in influencing others’ attitudes and behaviour..

6) Which of the following statements about emotional intelligence is NOT true? A) Emotional intelligence involves being aware of and managing one’s own emotions, as well as being aware of and responding effectively to emotions in others.. B) Emotional intelligence has been found to be a better predictor than IQ of success in life.. C) Emotional intelligence involves being able to control one’s emotions in any situation.. D) People with high emotional intelligence are better able to manage stress and cope with difficult situations..

7) When we communicate, we often send out mixed messages by saying one thing but communicating something else through our nonverbal behaviour.. For example, we might say “I’m okay” while shaking our head “no” or crossing our arms defensively.. This type of discrepancy between verbal and nonverbal messages is known as: A) incongruence.. B) complementarity.. C) subliminality.. D) synchronicity..

8) One way to become a more effective communicator is to develop greater self-awareness, which includes understanding: A) your own personality, values, beliefs, and biases.. B) how your nonverbal behaviour affects your interactions with others.. C) how your emotions affect your communications with others.. D) All of the above are correct..

9) One way to become a more effective communicator is to develop greater awareness of others, which includes understanding: A). their personality, values, beliefs, and biases.. B). how their nonverbal behaviour affects their interactions with you.. C). how their emotions affect their communications with you.. D). All of the above are correct..

10) “Listening” refers to: A). hearing what others say.. B). attending fully to what others say without letting your mind wander.. C). trying to interpret what others mean based on what they say and do (including their nonverbal behaviour).. D). All of the above are correct..

11) Which type(s) of listening do(es) NOT involve trying to understand or interpret what another person means? A). Discriminative listening B). Critical listening C). Empathic listening D). Appreciative listening

12) Empathic listening involves: A). trying to understand another person’s point of view by putting yourself in their shoes and seeing things from their perspective.. B). trying to relate to another person’s feelings by sharing your own similar experiences with them.. C). trying not only to understand what another person is saying but also why they are saying it (i…e…, their feelings and needs)… D). All of the above are correct definitions of empathic listening…

13) One advantage of empathic listening over other types of listening is that it: A). can help build rapport and trust between people by making them feel understood and valued…. B). can help reduce misunderstandings by clarifying points that were not fully understood…. C). can help resolve conflict by providing a deeper understanding of each person’s needs and feelings…. D). All of the above are advantages of empathic listening….

14) One disadvantage/limitation of empathic listening is that: A.) It can make some people feel like they are being interrogated or analyzed…. B.) It can make some people feel like they are being judged or evaluated…. C.) It can make some people feel like they have no privacy or personal space…. D.) All of the above are disadvantages/limitations associated with empathic listening…. 15

COMM 1004C Course Conclusion

Schedule of COMM 1004C Course Content for COMM 1004C – Interpersonal Communication* (5 credits) (COMM 1004C)

Week Topic Reading and other assignments 1 Introduction to the COMM 1004C Course and interpersonal communication COMM1004cCOMM 1004C Course Outline.doc 2 The meaning of self and identity in interpersonal communication Introduction to Comm Studies 4th ed, chapter 3 3 Constructing communication identities Introduction to Comm Studies 4th ed, chapter 3 4 How do our patterns of communication shape our relationships? Introduction to Comm Studies 4th ed, chapters 6 and 8 5 Managing relationships: conflict and emotional messages Introduction to Comm Studies 4th ed, chapters 7 and 10 6 Group dynamics and group communication Midterm exam 7 Communicating nonverbally Introduction to Comm Studies 4th ed, chapter 9 8 Principles of effective interpersonal influence Review for final exam Final exam 9 no class 10 no class 11 no class 12 no class 13 no class 14 no class

*Note: COMM 1004C Course outline is subject to change at the discretion of the professor.

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COMM 1004C Course Introduction

COMM 1004C Course Description

Universities Offering the COMM 1004C Course

COMM 1004C Course Outline

COMM 1004C Course Objectives

COMM 1004C Course Pre-requisites

COMM 1004C Course Duration & Credits

COMM 1004C Course Learning Outcomes

COMM 1004C Course Assessment & Grading Criteria

COMM 1004C Course Fact Sheet

COMM 1004C Course Delivery Modes

COMM 1004C Course Faculty Qualifications

COMM 1004C Course Syllabus

Suggested COMM 1004C Course Resources/Books

COMM 1004C Course Practicum Journal

Suggested COMM 1004C Course Resources (Websites, Books, Journal Articles, etc.)

COMM 1004C Course Project Proposal

COMM 1004C Course Practicum

Related COMM 1004C Courses

Midterm Exam

Top 100 AI-Generated Questions

What Should Students Expect to Be Tested from COMM 1004C Course Midterm Exam

How to Prepare for COMM 1004C Course Midterm Exam

Midterm Exam Questions Generated from Top 100 Pages on Bing

Midterm Exam Questions Generated from Top 100 Pages on Google

Final Exam

Top 100 AI-Generated Questions

What Should Students Expect to Be Tested from COMM 1004C Course Final Exam

How to Prepare for COMM 1004C Course Final Exam

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Week by Week COMM 1004C Course Overview

COMM 1004C Week 1 Description

COMM 1004C Week 1 Outline

COMM 1004C Week 1 Objectives

COMM 1004C Week 1 Pre-requisites

COMM 1004C Week 1 Duration

COMM 1004C Week 1 Learning Outcomes

COMM 1004C Week 1 Assessment & Grading

COMM 1004C Week 1 Suggested Resources/Books

COMM 1004C Week 1 Assignment (20 Questions)

COMM 1004C Week 1 Assignment Question (20 Questions)

COMM 1004C Week 1 Discussion 1 (20 Questions)

COMM 1004C Week 1 DQ 1 (20 Questions)

COMM 1004C Week 1 Discussion 2 (20 Questions)

COMM 1004C Week 1 DQ 2 (20 Questions)

COMM 1004C Week 1 Quiz (20 Questions)

COMM 1004C Week 1 MCQ’s (20 Multiple Choice Questions)

COMM 1004C Week 2 Description

COMM 1004C Week 2 Outline

COMM 1004C Week 2 Objectives

COMM 1004C Week 2 Pre-requisites

COMM 1004C Week 2 Duration

COMM 1004C Week 2 Learning Outcomes

COMM 1004C Week 2 Assessment & Grading

COMM 1004C Week 2 Suggested Resources/Books

COMM 1004C Week 2 Assignment (20 Questions)

COMM 1004C Week 2 Assignment Question (20 Questions)

COMM 1004C Week 2 Discussion 1 (20 Questions)

COMM 1004C Week 2 DQ 1 (20 Questions)

COMM 1004C Week 2 Discussion 2 (20 Questions)

COMM 1004C Week 2 DQ 2 (20 Questions)

COMM 1004C Week 2 Quiz (20 Questions)

COMM 1004C Week 2 MCQ’s (20 Multiple Choice Questions)

COMM 1004C Week 3 Description

COMM 1004C Week 3 Outline

COMM 1004C Week 3 Objectives

COMM 1004C Week 3 Pre-requisites

COMM 1004C Week 3 Duration

COMM 1004C Week 3 Learning Outcomes

COMM 1004C Week 3 Assessment & Grading

COMM 1004C Week 3 Suggested Resources/Books

COMM 1004C Week 3 Assignment (20 Questions)

COMM 1004C Week 3 Assignment Question (20 Questions)

COMM 1004C Week 3 Discussion 1 (20 Questions)

COMM 1004C Week 3 DQ 1 (20 Questions)

COMM 1004C Week 3 Discussion 2 (20 Questions)

COMM 1004C Week 3 DQ 2 (20 Questions)

COMM 1004C Week 3 Quiz (20 Questions)