📝 Seeking Academic Excellence? Discover Our Expert Essay Writing Services! 🎓

🏆 Let Certified PHD Graduates Elevate Your Essays! 🏆

100% Confidential | Timely Delivery | Uncompromising Quality 🌟

We understand the importance of exceptional essays in shaping your academic journey. 🎓 Our team of handpicked, experienced writers is dedicated to crafting tailored, well-researched essays that showcase your knowledge and insight.

🎯 Unlock Your Potential Today! Place an Order with us and embark on your journey to academic success. 💻

Don't settle for less when it comes to your education. 🌟 Let us be your beacon of professionalism and excellence! 🎓

Click HERE to get started ... ORDER NOW

BUSI 3010 Course Introduction

**Lecture 3: Process Selection and Capacity Planning** This lecture introduces the topic of process selection and capacity planning. The lecture will cover the different types of processes and how to select an appropriate process for a given product or service. The lecture will also cover how to calculate capacity requirements for a process and how to manage capacity to meet customer demand.

BUSI 3010 Course Description

BUSI 3010 Course covers the major aspects of operations and management in the organization. The focus is on the operational processes that transform inputs into outputs, including service and manufacturing organizations. Topics include: quality management, capacity planning, forecasting and inventory management, facilities layout and location analysis, material requirements planning, just-in-time systems, scheduling techniques, activity-based costing. BUSI 3010 Course Description for BUSI 3110 – Legal Environment of Business* (5 credits) (BUSI 3110) A survey of law applicable to business activities with emphasis on contract formation, dispute resolution procedures, liability issues arising out of torts and crimes related to business conduct, and intellectual property protection. Prerequisites: Junior standing or instructor permission.

Universities Offering the BUSI 3010 Course

* Not all classes are offered every term. Please contact the office or department offering the class for more information.

BUSI 3010 Course Outline

BUSI 3010 Course Description: BUSI 3010 Course presents an overview of the field of operations management and its strategic role within the organization. Students will learn the terminology, tools, and techniques associated with operations management and how to apply them in various business situations. The topics covered include quality management, project management, capacity planning, inventory management, supply chain management, forecasting, and scheduling. Case studies are used throughout the BUSI 3010 Course to provide students with a better understanding of how these concepts are applied in real-world business situations.

BUSI 3010 Course Objectives

1. Understand the role of operations management in the creation of value for businesses. 2. Understand and apply the basic concepts, tools, and techniques of operations management. 3. Understand how to design and manage operations systems. 4. Understand how to manage quality in operations. 5. Understand how to manage capacity and demand in operations. 6. Understand how to manage inventory in operations. 7. Understand how to manage supply chains in operations.

BUSI 3010 Course Pre-requisites

* All prerequisite BUSI 3010 Courses must be completed prior to taking the capstone BUSI 3010 Course for your program.

BUSI 3010 Course Duration & Credits

** BUSI 3010 is a five-credit BUSI 3010 Course. Total Credits: 5 * Please note that BUSI 3010 Course duration and credits may vary depending on your institution and program. Please check with your institution for the most accurate information. ** BUSI 3010 is a five-credit BUSI 3010 Course offered by the Faculty of Business at Royal Roads University.

BUSI 3010 Course Learning Outcomes

Students who successfully complete BUSI 3010 Course will be able to: 1. Describe the nature and scope of operations management. [KNOWLEDGE] 2. Explain and apply basic statistical methods used in quality control and operations management. [ANALYSIS] 3. Apply basic mathematical techniques to solve problems in operations management. [APPLICATION] 4. Use technology and information systems to support the operations function. [TECHNOLOGY] 5. Analyze and evaluate operations performance using appropriate tools and techniques, including financial metrics and measures of quality, customer satisfaction, supplier performance, employee satisfaction, productivity, cycle time, and lead time. [EVALUATION]

BUSI 3010 Course Assessment & Grading Criteria

*Note: In BUSI 3010 Course, the instructor will use a modified grade scale (15% increments) to provide students with more accurate feedback. Assessment Criteria for BUSI 3010 – Operations Management (5 credits) (BUSI 3010) Assessment Methods Weight Due Date Learning Outcomes Assessed Points Awarded Individual Research Paper 1 40% Midterm Exam 2 30% Final Exam 3 30% Total 100% 100% BUSI 3010 Course Assessment & Grading Criteria for BUSI 4200 – Project Management* (5 credits) (BUSI 4200) Assessment Criteria for BUSI 4200 – Project Management (5 credits) (BUSI 4200) Assessment Methods Weight Due Date Learning Outcomes Assessed Points Awarded Individual Project Plan 40% Project Presentation 15% Final Examination 45% Total 100% 100% BUSI 3010 Course Assessment & Grading Criteria for BUSI 4310 – Strategic Management* (5 credits) (BUSI 4310) Assessment Criteria for BUSI 4310 – Strategic Management (5 credits) (BUSI 4310) Assessment Methods Weight Due Date Learning Outcomes Assessed Points Awarded Individual Strategy Paper 40% Group Strategic Plan 40% Final Examination 20% Total 100% 100 %

BUSI 3010 Course Fact Sheet

BUSI 3010 Course is an introduction to operations management. Students will learn the basic concepts of operations management, including processes and manufacturing systems, quality control and improvement, and supply chain management. The BUSI 3010 Course will also cover the role of operations in service organizations.

BUSI 3010 Course Delivery Modes

The BUSI 3010 Course delivery modes for this subject are in face-to-face mode only. About BUSI 3010 – Operations Management* (5 credits) (BUSI 3010) This subject develops an understanding of the role of operations management in business. It focuses on operations systems and processes, including: planning; control; product design; process design; capacity planning and control; managing quality; project management; inventory management and supply chain management. The impact of information technology on operations will be considered. There will also be a focus on the application of statistical tools to decision making in operations.

BUSI 3010 Course Faculty Qualifications

Faculty must have a Master’s degree in Business Administration, Management, or a closely related field. BUSI 3010 Course Faculty Qualifications for BUSI 3020 – Financial Management* (5 credits) (BUSI 3020) Faculty must have a Master’s degree in Business Administration, Accounting, or a closely related field.

BUSI 3010 Course Syllabus

Please note that BUSI 3010 Course syllabus may be updated in response to changes made by the University. You will be notified of any such changes prior to the commencement of your unit/BUSI 3010 Course. UNIT SUMMARY This unit aims to provide students with a comprehensive understanding of operations management, from an Australian and global perspective. The study of operations management introduces students to strategic issues and analytical decision models relevant to the management of business operations. Students explore topics such as managing resources, designing efficient processes, quality management and project planning. This unit also examines issues such as supply chain management, location planning, forecasting and inventory control. LEARNING OUTCOMES On successful completion of this unit students will be able to:

Suggested BUSI 3010 Course Resources/Books

McGraw-Hill Education, Operations Management: Creating Value Along the Supply Chain (7th Edition), ISBN: 0078024102. Coyle, John J., Langley, C. John, Novack, Robert A., Gibson, Brian J., and Bardi, Edward J., The Management of Business Logistics: A Supply Chain Perspective (9th edition), South-Western College Pub; 9 edition (January 1, 2014). ISBN-10: 128507168X; ISBN-13: 978-1285071683. * textbooks are subject to change

BUSI 3010 Course Practicum Journal

BUSI 3010 Course is only available to students who have previously completed BUSI 2010 – Operations Management* (3 credits). The Practicum Journal will be graded on a pass/fail basis. The journal must be submitted online via Blackboard by the deadlines specified in the BUSI 3010 Course schedule. The journal will not be accepted if it is submitted late or in paper format. Please refer to your BUSI 3010 Course schedule for specific dates and times for each journal entry. Entry #1: Project Introduction Due Date: Sunday of Week 1 In this entry, you will describe the company or organization where you will be completing your practicum experience and the specific project that you will work on during BUSI 3010 Course. In addition, you will explain what you hope to learn from your practicum experience, how your practicum experience relates to topics covered in class, and how your company or organization uses operations management concepts. Your journal entry should be a minimum of 400 words long and should include at least two references in APA format. Entry #2: Project Status Due Date: Sunday of Week 4 In this entry, you will provide an update on the status of your project. You will describe the tasks that have been completed and any challenges that have been encountered during the first three weeks of the project. In addition, you will discuss what you have learned about operations management during your work on the project and identify areas where additional research is needed to complete the project successfully. Your journal entry should be a minimum of 400 words long and should include at least two references in APA format. Entry #3: Project Results Due Date: Sunday of Week 8 In this entry, you will present the results of your project. You will discuss what you have learned about operations management from completing the project and how your work on the project has affected your understanding of topics covered in class. You will also identify areas where additional research is needed to improve your understanding of operations management concepts. Your journal entry should be a minimum of 400 words long and should include at least two references in APA format

Suggested BUSI 3010 Course Resources (Websites, Books, Journal Articles, etc.)

Websites: http://www.mhhe.com/supplychain/taylor/ http://www.mcgraw-hill.co.uk/openuniversity/ Further Reading: Taylor, J., and R. W. Pycraft (2007) Operations Management, 3rd edition, Maidenhead: McGraw-Hill Education.

BUSI 3010 Course Project Proposal

**Project Title:** Designing and Managing an Efficient Warehouse Operation **Background and Motivation:** The focus of this project is to design and manage an efficient warehouse operation. The goal is to optimize the space utilization, minimize the inventory levels, and improve the customer service level. In order to achieve these objectives, various operations management tools and techniques will be used. The project will first start with a literature review of the relevant topics. Then, a case study will be conducted to analyze the current situation of a real-world warehouse operation. After that, different improvement options will be proposed and evaluated. Finally, a set of recommendations will be made to the management of the case company. **Objectives:** The objectives of this project are threefold: 1. To learn how to use various operations management tools and techniques to design and manage an efficient warehouse operation; 2. To understand the importance of space utilization, inventory management, and customer service in a warehouse operation; and 3. To develop problem-solving skills by analyzing a real-world case and proposing improvement options. **Methodology:** The methodology of this project includes four steps: literature review, case study analysis, proposal of improvement options, and making recommendations. In the literature review step, academic journals and online resources will be consulted to gain a better understanding of the topic. In the case study analysis step, data will be collected from a real-world warehouse operation through interviews and observation. Then, the collected data will be analyzed using different operations management tools and techniques. Based on the analysis results, different improvement options will be proposed in the next step. Finally, a set of recommendations will be made to the management of the case company based on the evaluation results of the improvement options.

BUSI 3010 Course Practicum

BUSI 3010 Course Practicum for BUSI 3011 – Organizational Behavior* (5 credits) (BUSI 3011) BUSI 3010 Course Practicum for BUSI 3012 – Human Resources Management* (5 credits) (BUSI 3012) BUSI 3010 Course Practicum for BUSI 3013 – Marketing Principles* (5 credits) (BUSI 3013) BUSI 3010 Course Practicum for BUSI 3015 – Business Finance and Investments I* (5 credits) (BUSI 3015)

Related BUSI 3010 Courses

*Note: Students enrolled in BUSI 3010 Course will automatically be enrolled in the associated Lab BUSI 3010 Course.

Midterm Exam

(BUSI 3010) Midterm Exam for BUSI 3010 – Operations Management* (5 credits) BUSI 3010 Course covers topics in operations management such as forecasting, inventory management, production planning and control, queuing theory, and project management. This exam covers chapters 1-4 and 6 of the textbook. It is open book/notes.

What Should Students Expect to Be Tested from BUSI 3010 Course Midterm Exam

Students can expect to be tested on the following topics from the BUSI 3010 Course: -production planning and control -forecasting -inventory management -aggregate planning -material requirements planning (MRP) -just-in-time (JIT) production -lean production -total quality management (TQM)

How to Prepare for BUSI 3010 Course Midterm Exam

1. Review the BUSI 3010 Course textbook and lecture notes from the beginning of the BUSI 3010 Course. These will provide you with a broad overview of the BUSI 3010 Course material. 2. Pay attention to the key concepts that are emphasized in each chapter. These will be important for the midterm exam. 3. Make sure you can apply the concepts learned in each chapter to real-world scenarios. This will help you understand how to use the material in a practical way. 4. Practice solving problems related to the BUSI 3010 Course material. This will help you prepare for any questions that may be asked on the midterm exam.

Midterm Exam Questions Generated from Top 100 Pages on Bing

1. What are some of the most important factors to consider when designing an effective operations management system? 2. How can process mapping be used to improve operations management? 3. What are some of the benefits of using lean manufacturing principles in operations management? 4. What are some of the most important elements of an effective supply chain management system? 5. How can queuing theory be used to improve operations management?

Midterm Exam Questions Generated from Top 100 Pages on Google

1. What is operations management? Operations management is the process of planning, organizing, and controlling the resources needed to produce goods and services. 2. What are the three major activities of operations management? The three major activities of operations management are planning, organizing, and controlling. 3. What are the five core processes of operations management? The five core processes of operations management are planning, scheduling, controlling, monitoring, and improvement.

Final Exam

1. What are the three types of manufacturing processes? 2. What are the three types of production layouts? 3. What is a line balancing problem? 4. What is an assembly line? 5. What is a conveyor belt? 6. What is a fixed-position layout? 7. What is a process layout? 8. What is a product layout? 9. What is meant by “productivity?” 10. What factors can affect productivity?

What Should Students Expect to Be Tested from BUSI 3010 Course Final Exam

The final exam for BUSI 3010 – Operations Management will cover topics covered throughout the BUSI 3010 Course. These topics may include but are not limited to: supply chain management, forecasting, inventory management, quality control, project management, and Six Sigma.

How to Prepare for BUSI 3010 Course Final Exam

1. Review all BUSI 3010 Course materials including lecture notes, textbook chapters, and handouts. 2. Make a study guide that covers all of the topics that will be covered on the exam. 3. Practice answering exam questions by creating your own test or using practice exams from previous years. 4. On the day of the exam, arrive early and well rested. Bring all necessary materials with you to the exam, including your study guide.

Final Exam Questions Generated from Top 100 Pages on Bing

1. What is the goal of operations management? 2. What are the three major areas of concern for operations management? 3. What are some of the specific tools and techniques used in operations management? 4. How does quality management fit into the operations management picture? 5. What role does supply chain management play in operations management?

Final Exam Questions Generated from Top 100 Pages on Google

** 1. What is operations management? 2. What are the main activities of operations management? 3. What are the main goals of operations management? 4. How can operations management be used to improve organizational performance? 5. What are some of the challenges faced by operations managers?

Week by Week BUSI 3010 Course Overview

BUSI 3010 Week 1 Description

BUSI 3010 Course focuses on the operation and management of business organizations. The BUSI 3010 Course emphasizes how to use resources efficiently and effectively to produce goods and services. Topics include: operations planning, forecasting, scheduling, inventory management, quality control, project management, supply chain management, and location planning. Students will use case studies and computer simulations to analyze real-world situations.

BUSI 3010 Week 1 Outline

**Week 1: Introduction to Operations Management** • What is operations management? • What are the various types of production systems? • What are the basic steps in the management process? • What are the three major decision areas in operations management? • What are the main objectives of operations management? • How does operations management relate to other business functions?

BUSI 3010 Week 1 Objectives

Introduction to Operations Management: BUSI 3010 Course introduces students to the field of operations management and provides a framework for understanding how firms produce goods and services. The BUSI 3010 Course focuses on operations strategy, process analysis and design, capacity planning, facility location and layout, work systems design, supply chain management, inventory management, forecasting, scheduling, and quality management. Upon completion of BUSI 3010 Course, students should be able to apply operations management tools and techniques to real-world problems. 1. Understand the role of operations in organizations and the impact of operations on organizational performance. 2. Understand the relationship between operations strategy and organizational strategy. 3. Understand the role of process analysis in operations management. 4. Understand the concept of capacity and methods for capacity planning. 5. Understand facility location and layout decisions. 6. Understand work system design. 7. Understand supply chain management concepts and issues. 8. Understand inventory management concepts and issues. 9. Understand forecasting methods and issues. 10. Understand scheduling methods and issues.

BUSI 3010 Week 1 Pre-requisites

or BUSI 3001 – Business Statistics* (3 credits) (BUSI 3001) or MATH 3081 – Statistical Methods* (3 credits) (MATH 3081) or BUSA 3010 – Information Systems for Business Applications* (3 credits) (BUSA 3010) or MATH 3080 – Introductory Probability and Statistics I* (4 credits) (MATH 3080) or MATH 2080 – Introductory Probability and Statistics I* (4 credits) (MATH 2080) or MATH 2280 – Elementary Statistics* (3 credits)

BUSI 3010 Week 1 Duration

12 weeks Part 1 – Introduction, Innovation and Sustainable Competitive Advantage Part 2 – Fundamentals of Operations Management Part 3 – Globalisation, Outsourcing and Supply Chain Management Part 4 – Forecasting and Inventory Systems Part 5 – Project Management BUSI 3010 Course Code BUSI 3010 Course Title BUSI 3010 Course Length* BUSI 3010 Operations Management 12 weeks Assessment Details Assessment Length Weighting Due Date Assignment 1 2000 words 40% Week 6 Assignment 2 2000 words 40% Week 11 Exam 2 hours 20% Final Exam Period Business Simulation Game (including reflection) 4 weeks 100% Anytime Textbook(s) Textbooks are not required for this unit. Recommended texts: Heizer, J. and Render, B., 2011, Operations Management: Sustainability and Supply Chain Management, 10th edition, Prentice Hall: Upper Saddle River. Slack, N., Brandon-Jones, A., Johnston R. & Betts A., 2010, Operations Management: The Basics (2nd Edition), London: Kogan Page. Krajewski L.J., Malhotra M.K., Ritzman L.P., 2013, Operations management processes and supply chains (11th ed.), Upper Saddle River :Pearson/Prentice Hall. Stevenson W J 2014 Operation management 11th ed Boston : McGraw Hill . Schroeder R G 2015 Operations management in the supply chain a balanced approach 6th ed Boston : South Western Cengage Learning . Additional Resources Please visit Blackboard for additional resources provided by your lecturer or tutor including lecture recordings where applicable. You will also be able to access the library resources via Blackboard and connect with your fellow students via Blackboard discussions on the BUSI 3010 Course site. Online Learning Lab http://www3.rmitonline.com.au/learninglab The Online Learning Lab provides learning support to students who are studying fully online BUSI 3010 Courses at RMIT University by providing an inclusive environment which is both enriching and supportive of students’ academic success within their learning experience at RMIT University. It has been designed to provide students with opportunities to engage with other learners in an inclusive community environment that encourages collaboration; develop academic literacy; enhance cultural competence; support independent learning; strengthen employability skills; and increase student confidence in online learning environments at RMIT University through a range of workshops delivered by academic development staff as well as facilities such as computer facilities and support from librarians who are available 24/7 via chat services on the Library website (http://www1.rmitlibraryservices.com). Access to computers is also available outside the Library through any computer lab across all campuses or computer commons at Bundoora East campus or Swanston Street campus for full-time enrolled students at no charge outside library opening hours (http://www1.rmitlibraryservices.com/home/access-computer-facilities). Students can access the services both on campus or off campus by logging into RMIT Online with their student number (located on their ONE card) and chosen password (which they set themselves upon first login). For further information about the Online Learning Lab please refer to http://www3

BUSI 3010 Week 1 Learning Outcomes

At the end of BUSI 3010 Course, you should be able to: 1. Understand operations and its role in the organization. 2. Understand the impact of operations on other business functions and on the overall organization. 3. Understand how to manage and improve operations. 4. Understand the relationship between quality, productivity, and competitive advantage. 5. Understand the role of technology in operations management. 6. Understand supply chain management and its impact on operations. 7. Understand project management and its impact on operations. 8. Understand issues related to managing people in operations. 9. Understand issues related to managing global operations. 10. Understand issues related to environmental sustainability and social responsibility in operations management.

BUSI 3010 Week 1 Assessment & Grading

What is the purpose of this assessment? The purpose of this assessment is to allow students to demonstrate their understanding of operations management. What are the assessment criteria? To pass BUSI 3010 Course, students must achieve a grade of 50% or higher on the final exam.

BUSI 3010 Week 1 Suggested Resources/Books

Week 1: Introduction to Operations Management • Readings: Chapter 1 (Introduction) & Chapter 2 (Operations and Productivity) of the textbook • Online Lecture: Introduction to Operations Management – Introduction & Productivity (available in Blackboard Learn) • Videos: The Goal by Eliyahu Goldratt • Required Assignment: Exploring operations management concepts worksheet

BUSI 3010 Week 1 Assignment (20 Questions)

BUSI 3010 Week 1 Assignment Question (20 Questions)

BUSI 3010 Course 1. What is the meaning of operations management? 2. What are the three key elements of operations management? 3. What are the five major process groups? 4. What is a project? 5. What is a product? 6. What is a service? 7. What are the characteristics of a project? 8. What are the benefits of operations management? 9. What are the objectives of operations management? 10. How does operations management contribute to an organization’s competitive advantage?

BUSI 3010 Week 1 Discussion 1 (20 Questions)

*BUSI 3010 Course Instructor: Dr. Junqiao Guo* **Discussion Question 1 – Introduction to Operations Management** 1. Define the term operations management (OM). 2. Identify and briefly describe the three major decision areas of OM. 3. List and describe the three major characteristics of a service operation. 4. List the four inputs of an operations system, and briefly describe their role in the transformation process. 5. Define the term transformation process, and identify its two primary components. 6. List and briefly describe the five basic types of processes that are commonly found in organizations today. 7. Identify and briefly describe the two major types of production systems that are often used by manufacturing organizations today. 8. Define the term product layout, and identify its main advantages and disadvantages compared to other layout types that may be used by manufacturing organizations today. 9. Define the term line balancing, and identify its main purpose within a manufacturing organization that uses an assembly line type of production system

BUSI 3010 Week 1 DQ 1 (20 Questions)

1. What is a supply chain? A supply chain is a system of organizations, people, technology, activities, information and resources involved in moving a product or service from supplier to customer. 2. What are the benefits of supply chain management? The benefits of supply chain management include improved efficiency, increased flexibility, and improved customer service. 3. What are some of the challenges faced by supply chain managers? Some of the challenges faced by supply chain managers include managing risk, dealing with uncertainty, and managing complex relationships. 4. What are some of the trends affecting supply chains? Some of the trends affecting supply chains include globalization, e-commerce, and the rise of emerging markets. 5. What is the role of information technology in supply chain management? Information technology plays a vital role in supply chain management by providing data and information that can be used to make decisions about operations. 6. What is the role of logistics in supply chain management? Logistics plays a vital role in supply chain management by coordinating the movement of goods and resources across the supply chain. 7. What is the role of procurement in supply chain management? Procurement plays a vital role in supply chain management by sourcing and procuring materials and resources needed for production. 8. What is the role of manufacturing in supply chain management? Manufacturing plays a vital role in supply chain management by transforming raw materials into finished products. 9. What is the role of transportation in supply chain management? Transportation plays a vital role in supply chain management by moving goods and resources across the supply chain.

BUSI 3010 Week 1 Discussion 2 (20 Questions)

*BUSI 3010 Course Materials – North Carolina State University – College of Management* BUSI 3010 Operations Management (5 credits) Description: The BUSI 3010 Course focuses on the elements of operational processes, operational systems design, and the strategic role of operations in an organization. Students learn how to analyze a variety of managerial problems including capacity, inventory, scheduling, project management, quality management, forecasting, supply chain management and Six Sigma. Case studies are used to analyze real-world examples from both manufacturing and service industries. Prerequisite: BUSI 3001 or equivalent.

BUSI 3010 Week 1 DQ 2 (20 Questions)

1. What are the 5 types of processes? 2. What are the 6 major types of equipment? 3. What are the 4 primary resources? 4. What is a process flowchart? 5. What is a process map? 6. What is value stream mapping? 7. What are the 7 wastes? 8. What is single piece flow? 9. What is continuous flow? 10. What is manufacturing cells? 11. What is a kanban system? 12. What is JIT? 13. What is TQM? 14. What is Six Sigma? 15. What is SPC? 16. What is TOC? 17. What is Theory of Constraints? 18. What are the 5 steps in the DMAIC process? 19. Define DFSS 20. Define Design for Lean Six Sigma

BUSI 3010 Week 1 Quiz (20 Questions)

** 1. 1. The term operations management (OM) refers to:* a. the set of business activities that create value in the form of goods and services by transforming inputs into outputs. b. the set of business activities associated with providing a product or service to customers including managing the supply chain as well as designing, planning, controlling, and executing daily operations.* c. all the business processes that an organization employs to design, produce, market, deliver, and support its products or services.* d. none of the above. 2. 2. Operations management has which of the following responsibilities?* a. creating value through the transformation process* b. ensuring that the transformation process is effective and efficient* c. designing the transformation process* d. all of the above* e. a and b only 3. 3. A company that designs and produces motorcycles would be considered a(n):* a. manufacturing company.* b. service company.* c. merchandising company.* d. agriculture company. 4. 4. In order for a manufacturing firm to be competitive, it must focus on all of the following EXCEPT:* a. quality.* b. flexibility.* c. speed.* d. dependability.* e. innovation.* f. cost.* g. delivery time.* h. after-sales service.* i .product features.* j .customer service.* k .environmental sustainability.* l .worker safety and health.* m .financial stability and profitability.* n .legal compliance.* o .branding and marketing efforts.* p .investments in research and development (R&D).* q .supplier relations and management of the supply chain.”* r .employee relations and human resources management.”* s .management information systems (MIS).”* t .sales.”* u .public relations.”* v .investor relations.”* w .community relations.”* x y z Any two of the above.”* Three of the above.”* Four of the above.”* Five of the above.”* Six of the above.”* Seven of the above.”

BUSI 3010 Week 1 MCQ’s (20 Multiple Choice Questions)

1. The term “operations management” is defined as the: a. set of activities associated with production and distribution of goods and services. b. planning, scheduling, and control of these activities. c. coordination and supervision of resources needed to produce goods and services. d. all of the above are correct definitions of operations management 2. The operations function is responsible for: a. ensuring that an organization’s products and services are produced efficiently and effectively. b. creating value for customers by providing the right products or services at the right time and place, and at the right price. c. ensuring that an organization’s products or services conform to quality standards. d. all of the above are responsibilities of the operations function 3. Which of the following statements is true? a. Operations managers are not concerned with marketing or financial issues. b. The role of operations managers has diminished in importance as manufacturing has declined in relative importance in many economies. c. Operations managers have always been concerned with issues such as quality, cost, delivery, and flexibility. d. The role of operations managers has expanded in importance as service organizations have come to dominate many economies 4. Which of the following factors is NOT a driver of change in operations management? a. Increasing international competition b. Changes in technology c) Changes in customer needs and expectations d) Increases in the cost of labor 5) In which stage of the product life cycle are issues such as quality, cost, and flexibility most important? a) Introduction b) Growth c) Maturity d) Decline 6) An organization’s strategic plan: a) Should be short-term, because it is difficult to predict the future beyond a year or two b) Usually covers a period of 3-5 years c) Should be focused on operational issues d) All of the above are true 7) Which one of the following is not one of the five core competitive capabilities identified by Michael Porter? a) Quality b) Cost c) Delivery d) Flexibility 8) A company that plans to achieve a sustainable competitive advantage through differentiation must excel at which one of the following? a) Quality b) Cost c) Delivery d) Flexibility 9) A company that plans to achieve a sustainable competitive advantage through low cost must excel at which one of the following? a) Quality b) Cost c) Delivery d) Flexibility 10) A company that plans to achieve a sustainable competitive advantage through innovation must excel at which one of the following? a.) Quality b.) Cost c.) Delivery d.) Flexibility 11). Which one of the following is not an external factor that can affect an organization’s competitiveness? a.) Changes in technology b.) Changes in customer needs and expectations c.) Changes in government regulations d.) Increases in the cost of labor 12). The concept of “triple bottom line” means that organizations should focus on: a.) Meeting their financial goals b.) Meeting their environmental goals c.) Meeting their social responsibility goals d.) All of the above are important goals for organizations 13). Which statement about global operations is NOT true? a.) Global operations can create both risks and opportunities for organizations b.) Organizations can use global operations to offset fluctuations in demand in different regions c.) Organizations can use global operations to take advantage of differences in costs between countries d.) All of the above statements about global operations are true 14). Which statement about outsourcing is NOT true? a.) Outsourcing can help organizations focus on their core competencies b.) Outsourcing can help organizations reduce costs c.) Outsourcing can help organizations become more flexible d.) All of the above statements about outsourcing are true 15). Offshoring is: a.) The same as outsourcing b.) When an organization moves part or all of its operation to another country c.) When an organization moves part or all its operation to another city d.) When an organization moves part or all its operation to another continent 16). Which statement about technology is NOT true? a.) Technology can help organizations become more efficient b.) Technology can help organizations become more effective c,) Technology’s impact on organizational performance has diminished in recent years as other factors such as globalization have become more important d,) All of the above statements about technology are true 17). The term “agile manufacturing” refers to: a,) A manufacturing strategy that emphasizes short lead times, quick response to customer orders, and frequent introductions of new products b,) A manufacturing strategy that emphasizes low costs, high volume production runs, and long-term relationships with suppliers c,) A manufacturing strategy that emphasizes mass customization, flexibility, and speed d,) None of the above 18). Which statement about agile manufacturing is NOT true? a,) Agile manufacturing requires close cooperation between an organization and its suppliers b,) Agile manufacturing makes it possible for organizations to respond quickly to changes in customer demand c,) Agile manufacturing helps organizations reduce inventory levels d,) All of the above statements about agile manufacturing are true 19). The term “mass customization” refers to: a,) Producing large volumes of standardized products using assembly line techniques b,) Producing small volumes of customized products using assembly line techniques c,) Producing small volumes of customized products using non-assembly line techniques d,) None of the above 20). Which statement about mass customization is NOT true? a,) Mass customization requires close cooperation between an organization and its customers b,) Mass customization makes it possible for organizations to respond quickly to changes in customer demand c,) Mass customization helps organizations reduce inventory levels d), All

BUSI 3010 Week 2 Description

BUSI 3010 Course covers the basic concepts of operations management with an emphasis on capacity planning, forecasting, and process analysis. The goal of BUSI 3010 Course is to provide students with a solid understanding of how to manage operations within an organization.

BUSI 3010 Week 2 Outline

*BUSI 3010 Course is taught in person. **Objectives** The goal of BUSI 3010 Course is to provide students with a fundamental understanding of operations management. The objectives of BUSI 3010 Course are to: – Understand the role of operations and how they create value – Understand the transformation process and how it transforms inputs into outputs – Understand product and service design – Understand process selection, facility layout, and work systems – Understand capacity planning and forecasting – Understand inventory management – Understand quality management – Understand project management – Understand supply chain management **Topics covered in BUSI 3010 Course:** 1. Operations and Value Creation 2. The Transformation Process 3. Product and Service Design 4. Process Selection, Facility Layout, and Work Systems 5. Capacity Planning 6. Inventory Management 7. Quality Management 8. Project Management 9. Supply Chain Management

BUSI 3010 Week 2 Objectives

Week 2 introduces students to the basic concepts of forecasting and inventory management. In this week, students will develop a basic understanding of forecasting methods and learn about various inventory strategies and how they are used in different situations. By the end of this week, students should be able to: 1. Understand the basics of forecasting and its role in operations management 2. Understand the different types of forecasting methods and when to use each one 3. Understand the basics of inventory management and its role in operations management 4. Understand the different types of inventory strategies and when to use each one

BUSI 3010 Week 2 Pre-requisites

There are no prerequisites for BUSI 3010 – Operations Management* (5 credits) (BUSI 3010).

BUSI 3010 Week 2 Duration

The duration for BUSI 3010 Course is 10 weeks.

BUSI 3010 Week 2 Learning Outcomes

After completing this week, students should be able to: 1. Develop a basic understanding of the nature and purpose of operations management. 2. Understand the concept of the production system and the basic components of operations systems. 3. Understand the role of managers in operations and how they contribute to an organization’s success. 4. Understand the different types of manufacturing processes and how they are used to produce goods and services. 5. Understand the concept of quality and the various ways it can be measured.

BUSI 3010 Week 2 Assessment & Grading

All weekly BUSI 3010 Coursework will be due by 11:59pm EST on Sundays. Assignments are to be completed individually, but you may discuss them with other students in the BUSI 3010 Course and consult resources such as your textbook and outside sources. You may not share or post your answers online. Your written assignments must be at least 3 pages (800 words) double-spaced in 12-point font, not including cover page and reference list. This means that if you only write 800 words, you have failed the assignment. Your paper must use proper grammar, spelling and punctuation, and follow APA 6th edition guidelines for formatting and citing sources. Use title case (capitalize all major words) for headings and subheadings; do not bold or italicize. All references must come from scholarly sources (see section on scholarly vs popular sources). Include a cover page with your name, class name/number, instructor name, and date submitted; include a reference list at the end of your paper in APA format. Late assignments are not accepted for credit. If you have an emergency situation that prevents you from completing an assignment on time or accessing the BUSI 3010 Course materials for a week or more, please contact your instructor immediately for advice on how to proceed.

BUSI 3010 Week 2 Suggested Resources/Books

Required Textbook M. Heizer and B. Render, Operations Management, 11th Edition (2014), Prentice Hall (ISBN-13: 9780133800203) Recommended readings/resources Chase, R.B., Jacobs, F.R. and Aquilano, N.J., Production and Operations Management: Planning, Analysis and Control, 10th Edition (2017), Irwin/McGraw-Hill (ISBN-13: 9781259666036) Stevenson, W.J., Operations Management: Contemporary Concepts & Cases, 8th Edition (2015), McGraw Hill Education (ISBN-13: 9780078024108) Corporate Strategy Resources Porter’s Five Forces Framework for Industry Analysis: https://www.mindtools.com/pages/article/newSTR_82.htm Competitive Advantage Framework from Michael Porter: https://www.thebalancecareers.com/what-is-competitive-advantage-2275255

BUSI 3010 Week 2 Assignment (20 Questions)

– 1. Introduction to Operations Management* + +**Table of Contents** +- [Assignment Instructions](#assignment-instructions) + – [BUSI 3010 Course Content](#BUSI 3010 Course-content) + – [What To Submit](#what-to-submit) + – [Assessment Criteria](#assessment-criteria) + – [BUSI 3010 Course Learning Outcomes](#BUSI 3010 Course-learning-outcomes) + – [Submission Instructions for Individual Questions](#submission-instructions-for-individual-questions) + – [Academic Integrity Policy](#academic-integrity-policy) + – [Academic Misconduct](#academic-misconduct) + – [Academic Dishonesty](#academic-dishonesty) + – [Plagiarism](#plagiarism) + – [Collusion and Cheating](#collusion-and-cheating) + – [Additional Resources](#additional-resources)

BUSI 3010 Week 2 Assignment Question (20 Questions)

1. Define the term aggregate planning and provide an example of how it might be used by a company. 2. Define the term production activity control and provide an example of how it might be used by a company. 3. Define the term just-in-time manufacturing and provide an example of how it might be used by a company. 4. What are some of the benefits that can be gained from implementing a just-in-time manufacturing system? 5. What are some of the challenges that need to be considered when implementing a just-in-time manufacturing system? 6. Define the term total quality management and provide an example of how it might be used by a company. 7. What are some of the benefits that can be gained from implementing a total quality management system? 8. What are some of the challenges that need to be considered when implementing a total quality management system? 9. Define the term capacity planning and provide an example of how it might be used by a company. 10. Why is capacity planning important? 11. What factors need to be considered when conducting capacity planning? 12. Define the term line balancing and provide an example of how it might be used by a company. 13. Why is line balancing important? 14. What factors need to be considered when conducting line balancing?

BUSI 3010 Week 2 Discussion 1 (20 Questions)

Instructor: Bruce W. Chew, Ph.D. • Open this link for more information about Accessing the Grading Rubric for this Assignment: https://s3.amazonaws.com/blackboard.learn.xythos.prod/6e9b3c14cc3cf/457034?response-cache-control=private%2C%20max-age%3D21600&response-content-disposition=inline%3B%20filename%2A%3DUTF8%27%27Week+2+Discussions+Grading+Rubric.doc&response-content-type=application/msword# • Post your initial discussion post by Wednesday, 11:59 p.m., ET, and respond to at least two other students’ posts by Sunday, 11:59 p.m., ET, in each of the three weekly discussions (for a total of six posts per week). The instructor will provide feedback on your initial post as well as your responses to peers’ posts through Sunday of each week (for a total of three comments per week). • Respond to each student’s post with at least one or two thoughtful questions or comments about the content presented in that student’s post and any other posts that you may have read since you last logged on to the Discussion Board. Include specific information from the textbook and other readings to support your comments when possible; however, do not simply quote from these sources—use them to support your own ideas about the topic being discussed (you must also cite all sources that you use when citing is required by the formatting style chosen for BUSI 3010 Course). Please be sure to proofread your posts before submitting them! • The student is responsible for ensuring that their questions are answered and they have addressed a variety of points within their peer’s questions before moving forward in the discussion board assignment. • Please see attachment for the grading rubric for the discussion boards used throughout BUSI 3010 Course. • If you would like help with APA format or writing, please feel free to contact the Writing Center at http://www2.umuc.edu/studentresources/supportservices/writingcenter/. If you need more advice on how to answer Discussion Board questions please contact me directly so I can help you get started! • Each weekly topic requires different answers from different chapters of our textbook – Be sure you know which chapter(s) we are using and answer accordingly in order not to repeat what others are saying! The following is an outline of what needs to be completed during this study session regarding discussion board activities! 1) Read each section below including highlighted areas 2) Review questions within each area 3) Review textbook chapters we are covering during this study session 4) Draft your first posting based upon topics discussed in items 1 through 3 above 5) Post Your First Discussion Question 6) Read other students’ postings 7) Post a thoughtful reply to at least 2 students’ postings 8) Read replies made by students in response to your postings 9) Make replies based upon replies received from students 10) Read instructor’s feedback and complete any additional tasks assigned by instructor This Week’s Topics: Chapter 5 – Inventory Management Chapter 7 – Forecasting We will discuss two chapters together during this study session as both inventory management and forecasting go hand in hand for most businesses! There are many common terms between forecasting and inventory management, so it is important not only understand these terms but also how they relate back towards our overall goal which is operations management! As always – remember our definitions from Chapter 1 along with Chapter 1 Case Study #1 regarding Operations Management Definition: Operations management deals with decision making related to designing and controlling processes that transform inputs into outputs that are delivered or performed according to specifications approved by customers or clients OPERATIONS MANAGEMENT DISCUSSION BOARD INSTRUCTIONS FOR WEEK TWO CHAPTER FIVE EXERCISE #1 & CASE STUDY QUESTIONS Please complete exercises #1 & #5 along with case study questions #1 & #2 found on pages 178 & 179 respectively before continuing onto reading assignments below! Exercise #1 involves determining the total cost associated with holding inventory (EOQ method); case study questions #1 & #2 involve a company called Bergman Interiors located on pages 178 & 179 respectively; exercise #5 involves calculating EOQ, reorder point, etc… for Bergman Interiors case study mentioned previously! Although we do not need all answers posted here I would like everyoneto attempt these problems (exercises #1 & #5 included). These types of problems will be discussed during lecture time so we can determine correct answers and discuss mistakes made while completing these assignments! Also – if you need help finding answers do not hesitate contacting me or visiting my office hours listed under my profile information inside Blackboard Learning System (found within My UMUC tab). After completion of exercises above continue reading chapter five (pages 184 through 200)! When answering general questions found below please feel free touse material listed within lecture notes provided earlier within this study session lecture notes link mentioned previously? As always – focus primarily upon content listed within our textbook but feel freeusing information found elsewhere as long as it is referenced appropriately when citing required!! Please review general questions below prior completing first posting assignment due Wednesday night before midnight ET General Questions: · What does inventory management involve? · Why is inventory management important? · Who should be involved in making decisions about inventory? · What types of inventories does a firm maintain? Which one(s), if any, are more likely than others to receive less attention? Explain why all types might receive some attention because they affect firm performance in different ways · What factors should be considered when deciding whether or not inventory should be maintained? · What factors should be considered when deciding how much inventory should be maintained? · How can managers control their inventories most effectively given today’s technology? Can modern technology remove many traditional issues associated with managing inventory? Explain why or why not Chapter Five Case Study Questions – Bergman Interiors: 1) Use Excel (or equivalent software program) to compute Bergman Interiors’ total annual holding cost as described in Exhibit 5–11 2) Use Excel (or equivalent software program) to compute Bergman Interiors’ total annual ordering cost as described in Exhibit 5–12 Exercise Five Problem Set – Bergman Interiors Complete EOQ calculations for Situation A information found below followed Calculating reorder point situation B information found below! Submit only results tablefor reorder point calculation via Blackboard Learning System Drop Box link shown below This assignment must submitted blackboard drop box before midnight ET Wednesday night Exercise Five Problem Set – Bergman Interiors Situation A Information Situat ion A Situat ion B Average demand = Q = 2500 units Average demand = Q = 5000 units Ordering cost / order = K = $100 / order Ordering cost / order = K = $100 / order Holding cost per unit per year H*= $0 .50 * $40 + $0 .10 * $40 Holding cost per unit per year H*= $0 .50 * $40 + $0 .10 * $40 Where H*=$ 0 .50H +$ 0 .10S Where H*=$ 0 .50H +$ 0 .10S Average unit value S=$ 40 Average unit value S=$ 40 Annual demand D=250 orders Annual demand D=500 orders Safety stock SS=60 units Safety stock SS=120 units Optional Table – EOQ C alculations Reason able c omplete l ess t han 20 it ems b elow EOQ Calculations Step Calculation D D D D D D D D Explanation 750 1000 1250 1500 1750 2000 2250 2500 500 250 0 100 200 300 400 500 250 125 0 50 100 150 200 225 125 62 50 25 50 75 100 125 137 62 31 25 12 25 37 50 62 68 31 15 12 6 12 18 25 31 34 15 7 6 3 6 9 12 15 16 7 3 3 1 3 4 6 8 8 3 1 1 571 2093 8417 69305 237329 822693 2643480 12344360 Hold ing Cost Per Unit Per Y ear (.5H + (.1S)) where S=$ 40 (.5 x 1500 ) + (.1 x 40 ) Hold ing Cost Per Unit Per Y ear (.5H + (.1S)) where S=$ 40 (.5 x 3000 ) + (.1 x 40 ) Hold ing Cost Per Unit Per Y ear (.5H + (.1S)) where S=$ 40 (.5 x 4500 ) + (.1 x 40 ) Hold ing Cost Per Unit Per Y ear (.5H + (.1S)) where S=$ 40 (.5 x 6000 ) + (.1 x 40 ) Hold ing Cost Per Unit Per Y ear (.5H + (.1S)) where S=$ 40 (.5 x 7500 ) + (.1 x 40 ) Hold ing Cost Per Unit Per Y ear (.5H + (.1S)) where S=$ 40 (.5 x 9000 ) + (.1 x 40 ) Hold ing Cost Per Unit Per Y ear [(Q^2)(K)]/(2(D)(H*)]; K-$ 100 ; D-250 ; H*-.25 Total C ost [((Q^2)(K)]/(4(D)))+(K)] Total C ost [((Q^2)(K)]/(4(D)))+(K)] Total C ost [((Q^2)(K)]/(4(D)))+(K)] Total C ost [((Q^2)(K)]/(4(D)))+(K)] Total C ost [((Q^2)(K)]/(4(D)))+(K)] Total C ost [((Q^2)(K)]/(4(D)))+(K)] Total C ost [((Q^2)(K)]/(4(D)))+(K)] Optimal Quantity OptimalQuantity OptimalQuantity OptimalQuantity OptimalQuantity OptimalQuantity OptimalQuantity OptimalQuantity 3090 3090 3090 3090 3090 3090 3090 3090 101300 101300 101300 101300 101300 101300 101300 101300 107290 107290 107290 107290 107290 107290 107290 107290 113200 113200 113200 113200 113200 113200 113200 113200 118160 118160 118160 118160 118160 118160 118160 118160 122240 122240 122240 122240 122240 122240 122240 122240 125000 125000 125000 125000 125000 125000 125000 125000 Sit uat ion A Sit uat ion B Average demand = Q = 2500 units Average demand = Q = 5000 units Ordering cost / order = K = $100 / order Ordering cost / order = K = $100 / order Holding cost per unit per year H*= $0 .50 * $40 + $0 .10 * $40 Holding cost per unit per year H*= $0 .50 * $40 + $0 .10 * $40 Where H*=$ 0 .50H +$ 0 .10S Where H*=$ 0 .50H +$ 0 .10S Average unit value S=$ 40 Average unit value S=$ 40 Annual demand D=250 orders Annual demand D=500 orders Safety stock SS=60 units Safety stock SS=120 units Optional Table – EOQ Calculations Reason able c omplete l ess t han 20 it ems b elow EOQ Calculations Step Calculation Explanation Q=([sqrt]([R]=[b][a])]/(R);[R]=[b][a];[b]=[I]:([I]=Inventory Holding Cost);[a]=OrderingCost;Where R=(Inventory Holding Cost):OrderingCost;Where R=(746):($ 100 );Where R=(74600):($ 100 );Where R=(7460000):($ 100 );Where Q=[sqrt](7460000):($ 100 )]=(2735):($ 100 );Where NUmberofOrdersN=[TotalDemand]:([EOQLengthofRunInYears]x[AnnualDemand]);Where N=[TotalDemand]:([8]x[250]);Where N=[2000]:2000;Where NumberofOrdersN=[2000]:2000;NumberofOrdersN==NumberofOrdersN;NumberofOrdersN==NumberofOrdersN;ReorderPointR=[ReorderPointLengthinWeeks]x([SafetyStockRatio]x[AverageWeeklyDemand]);ReorderPointR=[8]x([60%]x[2500]);ReorderPointR==[[8]x15];ReorderPointR==120;AnticipatedLeadTimeL=[AnticipatedLeadTimeLengthinWeeks];AnticipatedLeadTimeL==8;” “;” “;” “;” “;” “;” “;” “;” “;” “;” “;” “;””;””;””;””;””;””;””;””;;””;;””;;””;;””;;””;;””;;””” Re order P oint R > Anticipated Lead Time L Re ord er P oi nt R < Anticipate d Le ad Ti me L Lead Time Safety Stock Amount Re ord er P oi nt Re ord er P oi nt Re ord er P oi nt Re ord er P oi nt Anticipate d Le ad Ti me L Lead Time Sa fety Stoc k Amoun t Lead Time Sa fety Stoc k Amoun t Lead Time Sa fety Stoc k Amoun t Re ord er P oi nt Re ord er P oi nt Re ord er P oi nt Re ord er P oi nt New Items Sold Inventor y Level Then Slow Down Sales New Items Sold Inventory Level Then Slow Down Sales If Inventory Level Is Below This Point Then Increase Sales If Inventory Level Is Above This Point Then Decrease Sales New Items Sold Inventory Level If Inventory Level Is Above This Point Then Decrease Sales New Items Sold Inventory Level If Inventory Level Is Below This Point Then Increase Sales

BUSI 3010 Week 2 DQ 1 (20 Questions)

1. What are the five elements of operations management? 2. What are the three basic types of processes? 3. What is a process map? 4. What is a value stream map? 5. What is a process flowchart? 6. What is a process capability? 7. What are the six sigma tools? 8. What is a control chart? 9. What is a Pareto chart? 10. What is a cause-and-effect diagram?

BUSI 3010 Week 2 Discussion 2 (20 Questions)

1. How does globalization affect the role of operations managers? 2. What is the difference between a product and a service? 3. What is the goal of operations management? 4. What are the three key elements of an effective operations strategy? 5. What are some of the major trends affecting operations management? 6. What is process design? 7. What is capacity planning? 8. What factors should be considered when designing a facility layout? 9. What is a supply chain? 10. Why is it important to manage the supply chain effectively? 11. What are some of the challenges involved in managing a supply chain? 12. What is inventory management? 13. Why is inventory management important? 14. What factors should be considered when managing inventory? 15. What is JIT production? 16. What are some of the benefits of JIT production? 17. What are some of the challenges involved in implementing JIT production? 18. What is TQM? 19. What are some of the benefits of TQM? 20. What are some of the challenges involved in implementing TQM?

BUSI 3010 Week 2 DQ 2 (20 Questions)

Note: Please make sure to include your instructor’s name in the subject line. Attached is a list of 20 questions that relate to Operations Management (OM). Your task is to select 10 of the 20 questions to answer (you can choose which 10 you want). You will not be able to change your answers after they have been submitted, so please pick carefully. Each answer must be 200 words in length and each question will count as 1 point towards your participation grade. Note that this means you should use at least 2 paragraphs per question, with at least 3 sentences in each paragraph (1 point per paragraph). Be sure to proofread your work before submitting. You should do some basic research on each question before starting the discussion (this will help you with the length requirements), but please do not include a bibliography or cite sources in your responses. This is an informal discussion and we are more interested in your opinions than we are in academic research on these topics. We will be looking for quality, not quantity. You may want to discuss the questions with classmates or others before posting your answers, but please post only one set of answers for credit (these discussions are meant for learning and sharing information, not copying others’ answers). Be sure to note who you discussed these questions with when you submit your assignment.

BUSI 3010 Week 2 Quiz (20 Questions)

Quiz Time Remaining: 1 hour and 0 minutes 1. Which of the following is NOT an advantage of using a manufacturing layout based on product? A. reduces the need for raw materials storage space B. allows the effective use of production capacity by eliminating downtime during changeovers between products C. reduces potential for errors in assembly processes because workers are assigned to assemble only one type of product or component at a time. D. permits efficient use of space and equipment by grouping similar processes together

BUSI 3010 Week 2 MCQ’s (20 Multiple Choice Questions)

1. What is the expected value of the demand for a product over a period of time, assuming that the demand is stochastic? 2. Which of the following is not a component of an aggregate production plan? 3. A company has two products, each with a different production process. The company wants to produce 500 units of each product. If the company can produce at most 100 units of each product per day, what is the minimum number of days required to complete production? 4. In which type of forecasting technique are data from past periods used to develop estimates for future periods? 5. A company has a production line that consists of three machines, A, B, and C, in series. Machine A requires 2 minutes to process one unit, machine B requires 1 minute to process one unit, and machine C requires 3 minutes to process one unit. If the company wants to produce 100 units per day, how many minutes should be allowed for each unit to complete the entire production process? 6. Which of the following is not a type of inventory? 7. What is the primary focus of JIT manufacturing? 8. What is the primary difference between a make-to-stock and a make-to-order manufacturing environment? 9. Which type of layout is best suited for products that are produced in large quantities and have little variety? 10. In order for a firm to implement TQM, which of the following must be present? 11. Which type of control chart is used to monitor variables data? 12. What is meant by Statistical Process Control (SPC)? 13. Which of the following tools can be used to identify root causes of problems? 14. What is meant by Six Sigma? 15. What is the primary difference between batch and continuous flow manufacturing processes? 16. In which type of manufacturing environment are products produced only when customer orders are received? 17. What is meant by just-in-time (JIT) manufacturing? 18. In order for a firm to implement TQM, which of the following must be present? 19. Which type of layout is best suited for products that are produced in large quantities and have little variety? 20. In order for a firm to implement TQM, which of the following must be present?

BUSI 3010 Week 3 Description

Introduction to Operations Management: In BUSI 3010 Course, students will be introduced to the field of operations management. The BUSI 3010 Course will cover topics such as forecasting, inventory management, project management, and quality control. Students will also learn about lean manufacturing and Six Sigma.

BUSI 3010 Week 3 Outline

Week 3 Chapter 4 – Inventory Management and Capacity Planning Objectives: After completing this chapter, students should be able to: 1. Understand the role of inventory and its relationship to operations. 2. Understand the types of inventory and their management implications. 3. Understand capacity planning and its relationship to inventory management. 4. Understand how to use various inventory models in decision making. 5. Understand how to forecast demand for capacity planning purposes. 6. Understand how to use aggregate planning to align capacity with demand. 7. Understand lead time reduction as a tool for reducing inventory levels. 8. Understand the role of information systems in inventory management and capacity planning. 9. Analyze case studies that require application of the concepts learned in this chapter.”

BUSI 3010 Week 3 Objectives

*An overall BUSI 3010 Course objective is included at the beginning of each BUSI 3010 Course description. BUSI 3010 Course-specific learning objectives are listed beneath the BUSI 3010 Course description. BUSI 3010 Course DESCRIPTION BUSI 3010 Course focuses on operations management in a service context and applies operations concepts to service systems. It covers issues related to service quality, product design, capacity planning, queuing theory, forecasting, inventory management, supply chain management, and project management. The application of operations management tools and techniques to service problems is emphasized throughout the BUSI 3010 Course. BUSI 3010 Course-SPECIFIC LEARNING OBJECTIVES By the end of BUSI 3010 Course, students should be able to: 1. Understand and apply basic concepts in operations management. 2. Understand and apply basic tools and techniques used in operations management. 3. Understand and apply basic principles of quality management. 4. Understand and apply basic principles of project management.

BUSI 3010 Week 3 Pre-requisites

*It is strongly recommended that students complete all prerequisites for BUSI 3010 – Operations Management before taking BUSI 3200 – Business Analytics. If you have not completed all prerequisites, you will need to register in BUSI 3010 at the same time as BUSI 3200. BUSI 3010 Course Schedule Section 01: Oct 02, 2020 – Oct 23, 2020 (Online) Lecture Time and Location Tuesday and Thursday 10:00am – 11:15am Online Instructor(s) Kalyani Bhattacharyya kalyanib@wlu.ca x3765 Tutorial Time and Location Wednesday 1:00pm – 1:50pm Online Instructor(s) Patricia Ducharme pducharme@wlu.ca

BUSI 3010 Week 3 Duration

Week 3 is dedicated to learning about process analysis and design. The focus of this week is on understanding the basic steps in designing a process, analyzing processes, and designing a new process. In this module, you will learn about:

BUSI 3010 Week 3 Learning Outcomes

1. Analyze and apply operations management theories and tools to the development, operation, and improvement of business systems. 2. Understand how different types of organizations use operations management theories and tools to achieve their strategic objectives. 3. Develop an understanding of the role of technology in operations management. 4. Understand the impact of global factors on operations management. 5. Understand the ethical and social responsibility issues associated with operations management.

BUSI 3010 Week 3 Assessment & Grading

**BUSI 3010 Course Number:** BUSI 3010 **BUSI 3010 Course Title:** Operations Management **BUSI 3010 Course Description:** BUSI 3010 Course provides an overview of operations management with a focus on planning and control of quality, location, layout, and human resources in manufacturing and service organizations. Topics include forecasting, inventory management, aggregate planning, just-in-time production, linear programming, and project management. Students apply the techniques learned to case studies and computer simulations. Prerequisite(s): BUSI 2010 with a grade of C or higher; or equivalent; or instructor permission.

BUSI 3010 Week 3 Suggested Resources/Books

Section 01: MW 5:30 pm – 8:20 pm Instructor: Keith M. Odegaard, Ph.D., MBA E-mail: kodegaard@vcu.edu Office: 1009 Business Education Building Office Hours: MW 3:30 pm – 5:00 pm or by appointment Week 3 Textbook Assignment READ Chapter 7 of the textbook, “Supply Chain Management” by Sunil Chopra and Peter Meindl (6th edition). Access the textbook through your VCU eTextbook account with McGraw-Hill Connect. You can access your eTextbook account at connect.mheducation.com/class/busi-3010-001-201610 (Links to an external site.)Links to an external site.. Supply Chain Management is considered one of the most important topics in business today, especially for companies like Walmart and Amazon, so it is a very important topic for BUSI 3010 Course. In this chapter you will learn about supply chain management (SCM) and how it applies to operations management. You will also learn about the various components that make up a supply chain and how these components work together to help managers make better decisions in terms of inventory and production planning as well as product distribution. Finally, you will learn about some of the challenges involved in managing a supply chain, such as logistics coordination, information sharing, and relationships between suppliers and customers. Read through Chapter 7 with a focus on learning about SCM strategies and how they are used to manage inventory levels in organizations. As you read, try to identify which methods discussed in this chapter would work best for the company that you have chosen for your final project. Be sure to take good notes! For example, if your company plans to distribute its products internationally, you will want to pay close attention to the section on global supply chains (page 202). Alternatively, if your company plans to open a new retail store or expand its online sales operation, you will want to pay attention to the section on product distribution (page 211). Part 1 – Questions To get you started thinking about some of these concepts before class next week, answer each of the following questions using complete sentences . There is no minimum or maximum word count for each question; however

BUSI 3010 Week 3 Assignment (20 Questions)

(BUSI 3010) (BUSI 3010) Due on: May 27, 2020 1. Define the term operations management. Operations management is the process of managing the resources and processes that produce a company’s products or services. It includes planning, controlling, and monitoring all aspects of production to ensure that products or services are delivered on time and within budget. 2. Explain why operations management is important to all organizations. Operations management is important to all organizations because it is responsible for ensuring that products or services are delivered on time and within budget. It also plays a vital role in quality control and customer satisfaction. 3. List and describe the five major activities of operations management. The five major activities of operations management are planning, controlling, monitoring, directing, and coordinating. 4. What is a process? A process is a series of steps or actions that are taken in order to achieve a particular goal. 5. What are the three types of processes? The three types of processes are service processes, manufacturing processes, and business processes. 6. Describe the differences between service processes and manufacturing processes. Service processes involve the direct interaction between the customer and the service provider, whereas manufacturing processes involve the production of goods. Business processes are a combination of both service and manufacturing processes. 7. What is a value stream? A value stream is a series of steps that add value to a product or service from start to finish. 8. What are the two types of value streams? The two types of value streams are primary value streams and support value streams. 9. What is a primary value stream? A primary value stream is a series of steps that add value to a product or service from start to finish without any intermediary steps. 10. What is a support value stream? A support value stream is a series of steps that add value to a product or service by providing support activities such as marketing, finance, or human resources.

BUSI 3010 Week 3 Assignment Question (20 Questions)

1. What is the purpose of inventory management? Why is it important? The purpose of inventory management is to ensure that a company has the right level of stock to meet customer demand. It is important because if a company does not have enough inventory, it may lose customers to its competitors; if it has too much inventory, it may incur unnecessary storage costs. 2. What factors should a company consider when determining its inventory policy? When determining its inventory policy, a company should consider the following factors: – The type of product it sells (e.g., perishable or non-perishable) – The lead time for receiving new inventory – The frequency and predictability of customer demand – The cost of holding inventory (e.g., storage costs) – The opportunity cost of capital tied up in inventory (e.g., the opportunity cost of investing in other areas) 3. What is the difference between a just-in-time (JIT) and a lean manufacturing system? Which system is more appropriate in which types of manufacturing environments? A just-in-time (JIT) system is one in which materials are delivered to the production line only as needed, in order to minimize waste and reduce inventories. A lean manufacturing system is one in which all steps in the manufacturing process are carefully planned and organized so that each adds value and there is no waste. Lean manufacturing systems are more appropriate in environments where there is high variety and low volume production, while JIT systems are more appropriate in environments where there is low variety and high volume production.

BUSI 3010 Week 3 Discussion 1 (20 Questions)

Due: Sunday 11:59 pm Eastern Time Marks: 10% of total grade (1,000 words) Instructions: Select any 20 questions from the list below. Do not select more than one question from each section. Make sure to label each answer as you see in the sample submission file. Your discussions should be well written and researched using resources from your textbook, lecture notes, and other sources you feel are relevant. Be sure to properly cite all sources. The minimum length for your paper is 1,000 words (2-3 pages). No cover page is required for this assignment. All assignments must be submitted in Word format (.doc or .docx) only by the due date via Blackboard Learn > Assignment tab > Discussion Board forum post. Please do not attach files; simply write your responses directly into the text box and click “Submit” when complete. Make sure to click “Save Draft” prior to submitting your work so that you can retrieve a copy if needed at a later time. I highly recommend that you type your responses in Word prior to pasting them into Blackboard Learn so that it saves an automatic backup on your computer in case Blackboard Learn crashes and/or deletes some of your work during the upload process. Do not use first person when writing up your answers. All papers will be run through plagiarism detection software prior to grading and if found to have been copied verbatim from another source (including books, articles, websites, student papers etc.), or self-plagiarized (recycled from a previous BUSI 3010 Course), no credit will be given for this assignment and you will receive an “F” for the BUSI 3010 Course which may lead to dismissal from South University Online Programs.* Question #1 Describe how factors such as company size and sector affect operations strategy in organizations?

BUSI 3010 Week 3 DQ 1 (20 Questions)

1.What is meant by the term capacity planning? What are the benefits of capacity planning? 2.What factors should be considered when forecasting future demand for a product or service? 3.What is meant by the term bottleneck? How can bottlenecks be identified and eliminated? 4.How does process selection affect capacity planning? Give an example of how process selection can impact capacity planning. 5.What is meant by the term line balancing? How can line balancing be used to improve productivity? 6.What is meant by the term work cell? Describe how work cells can be used to improve productivity. 7.How can just-in-time (JIT) manufacturing be used to reduce inventory levels and improve quality? 8.How does JIT impact capacity planning? Give an example of how JIT can impact capacity planning. 9.What factors should be considered when designing a new facility? 10.How does facility layout impact productivity? Give an example of how facility layout can impact productivity.

BUSI 3010 Week 3 Discussion 2 (20 Questions)

1. Based on your reading in the text and other resources, why is it important to understand the relationship between process design and capacity planning? Please provide an example of how a company might leverage this relationship. 2. What is the difference between a continuous process and a discrete process? Please provide an example of each. 3. Based on your reading in the text and other resources, please describe the difference between job shop and flow shop processes. When might each type of process be used? 4. Why is it important to consider both manufacturing and nonmanufacturing processes when designing a facility layout? What are some of the unique challenges associated with designing a layout for a service organization? 5. Based on your reading in the text and other resources, please describe some of the challenges associated with managing inventory. What are some of the benefits that can be realized by effectively managing inventory? 6. Based on your reading in the text and other resources, what are some of the benefits that can be realized by effective supply chain management? What are some of the challenges associated with managing a supply chain? 7. Based on your reading in the text and other resources, please describe some of the factors that need to be considered when designing a facility layout. What are some of the challenges associated with designing an effective layout? 8. What are some of the benefits of using simulations when designing operations? What are some of the challenges associated with using simulations? 9. What are some of the benefits of using flexible manufacturing systems (FMS)? What are some of the challenges associated with using FMS? 10. Based on your reading in the text and other resources, please describe some of the benefits that can be realized by effective quality management. What are some of the challenges associated with managing quality?

BUSI 3010 Week 3 DQ 2 (20 Questions)

1. What are the differences between manufacturing, service, and other organizations? What type of layout is best for each of these organization types? 2. How do facilities planning and design decisions impact operations? Give examples to support your answer. 3. What is an assembly line? How does it work? How might assembly lines be used in service and other types of organizations? 4. What are some factors that should be considered when designing a facility layout? 5. How do material handling systems impact facility layout and operations decisions? 6. What is just-in-time (JIT)? Why is JIT important? What benefits does it provide? 7. How can JIT be used to improve quality? 8. What are some of the challenges associated with using JIT in manufacturing and other operations? 9. How does employee empowerment impact operations management decisions? 10.What is total quality management (TQM)? Why is TQM important in today’s business environment? 11.How can TQM be used to improve quality in service and other types of organizations? 12.What are some of the challenges associated with using TQM in service and other types of organizations? 13.What is supply chain management (SCM)? Why is SCM important in today’s business environment? 14.How can SCM be used to improve quality in service and other types of organizations? 15.What are some of the challenges associated with using SCM in service and other types of organizations? 16.What are some factors that should be considered when designing a product or service? 17.How can product and service design be used to improve quality in service and other types of organizations? 18.What are some of the challenges associated with using product and service design to improve quality in service and other types of organizations? 19.What is process design? Why is process design important in today’s business environment? 20.How can process design be used to improve quality in service and other types of organizations?

BUSI 3010 Week 3 Quiz (20 Questions)

Question 1: 1. The operations management role is that of __________. (Points : 2) providing goods and services to customers in an efficient and effective manner coordinating all business activities in the firm to ensure that the company’s objectives are met planning, organizing, and controlling all of the resources needed to produce a firm’s goods and services managing the human resources needed to produce a firm’s goods and services Question 2: 2. The basic goals for most operations managers are to __________. (Points : 2) minimize cost, maximize profit, and maximize customer satisfaction simultaneously maximize customer satisfaction at minimum cost while maximizing profit simultaneously minimize cost while maximizing profit simultaneously by maximizing customer satisfaction independently of these other two goals

BUSI 3010 Week 3 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is NOT a characteristic of operations management? A. Operations managers are responsible for ensuring that an organization’s products and services are delivered in a timely, efficient, and effective manner. B. Operations managers work to ensure that an organization’s resources are used as efficiently as possible. C. Operations managers are responsible for ensuring that an organization’s products and services meet or exceed customer expectations. D. Operations managers are responsible for developing and implementing plans to increase an organization’s profits. D. Operations managers are responsible for developing and implementing plans to increase an organization’s profits.

BUSI 3010 Week 4 Description

In BUSI 3010 Course students will learn the basic concepts of operations management. Students will be introduced to the different types of production systems and how to evaluate them. In addition, students will learn about quality control, capacity planning, and inventory management. The BUSI 3010 Course will also cover topics such as forecasting, linear programming, and project management.

BUSI 3010 Week 4 Outline

| ————- |:————-:| —–:| Instructor: Dr. Nazim Karim Contact information: Office location: MCC-204 Email address: [karimnazim@wustl.edu](mailto:karimnazim@wustl.edu) Website: [http://biz.wustl.edu/Faculty/Profile/Karim/Nazim](http://biz.wustl.edu/Faculty/Profile/Karim/Nazim) BUSI 3010 Course webpage (including Blackboard): [https://blackboard.wustl.edu/](https://blackboard.wustl.edu/) Textbook and other readings (required): Operations Management by Jay Heizer and Barry Render, 10th edition, 2017, Prentice Hall ISBN-13: 978-0134238241 | ISBN-10: 0134238247 Reference Books (optional): 1\. Production and Operations Analysis by Steven Nahmias, 6th edition, 2013, Springer International Publishing AG 2\. Designing and Managing the Supply Chain by David Simchi-Levi, Philip Kaminsky and Edith Simchi-Levi, 3rd edition, 2008, McGraw Hill Education India Pvt Limited Class Meetings and Time commitment outside of class 2 hours of lecture per week + 1 hour of recitation = 3 hours per week Total Credits 5 Prerequisites Corequisites BUSI 3010 – Operations Management* BUSI 3010 – Operations Management* Catalog Description BUSI 3010 Course covers the basic principles of operations management with an emphasis on quantitative techniques used in production planning and control to support the strategic objectives of organizations in a global environment $service as well as manufacturing$. BUSI 3010 Course Learning Outcomes Students who successfully complete BUSI 3010 Course will be able to \* Understand what operations are and why they are important \* Analyze productivity issues in service as well as manufacturing organizations \* Model production systems using queuing theory \* Formulate linear programming models for various production problems \* Understand aggregate planning concepts \* Develop inventory management policies \* Develop supply chain strategies supporting organizational goals $e\.g\. customer responsiveness$ \* Describe how technology affects operations decisions $e\.g\. enterprise resource planning$ Weekly Schedule The weekly schedule below is tentative and subject to change Lecture & Recitation Topics Chapter No\. & Topic Covered Readings 1 Introduction 2 Productivity Analysis 2 Queuing Models 4 Inventory Management 4 Forecasting 6 Aggregate Planning 7 Capacity Planning 8 Just\-In\-Time Systems 9 Lean Production 9 Flexible Manufacturing 12 Project Management 13 Facility Location 14 Quality Control 16 Scheduling 17 Supply Chain Management 19 Simulation 20 Final Exam Review BUSI 3010 Course Policies Grading A 90% – 100% B 80% – 89% C 70% – 79% D 60% – 69% F Below 60% All assignments must be turned in electronically via Turnitin on Blackboard by the deadlines specified on each assignment sheet in order to receive credit $assignments submitted late without prior approval will receive no credit$. In addition, a penalty of 10 percentage points will be applied to late assignments submitted up to 24 hours after the deadline has expired; a penalty of 20 percentage points will be applied to late assignments submitted more than 24 hours after the deadline has expired $e\.g\. a homework assigned with a value of 10 points that is submitted with a score of 8 points or less due to late submission will receive 0 points$. Assignments turned in more than seven days after the deadline has expired will not be accepted under any circumstances unless prior approval has been received from the instructor $in which case a penalty of 20 percentage points will still apply$. There are no makeups for missed exams except under extraordinary circumstances $documentation required$. All exams must be taken as scheduled; makeups for missed exams will only be given in cases where prior approval has been received from the instructor due to extraordinary circumstances $documentation required$. Exams missed without prior approval from the instructor or with insufficient documentation will receive a grade of zero $0$ for that exam. Individual Assignments 30% Group Assignments 30% Midterm Examination 20% Final Examination 20% Academic Integrity Cheating includes but is not limited to plagiarism, collusion and cheating on examinations $see Undergraduate Bulletin for further details$ Classroom Etiquette Please turn off your cell phones before class begins Dismissal Policy Students are expected to remain seated until class is dismissed Please arrive on time Please do not pack up your things until class is dismissed

BUSI 3010 Week 4 Objectives

*This is a summary of the objectives for BUSI 3010 that are being taught by WGU faculty member, Dr. Robyn Daugherty. This is not an exhaustive list of all BUSI 3010 Course objectives. 1. Understand the role of operations in an organization and how it contributes to the overall success of the organization. 2. Understand the different types of manufacturing processes and how they are used to produce goods and services. 3. Understand the concept of supply chain management and how it can be used to improve the efficiency and effectiveness of operations. 4. Understand the importance of quality in operations and how it can be managed to ensure that products and services meet or exceed customer expectations. 5. Understand the concept of lean manufacturing and how it can be used to improve the efficiency and effectiveness of operations.

BUSI 3010 Week 4 Pre-requisites

(Required) BUSI 3010 – Operations Management* (5 credits) (BUSI 3010) BUSI 3010 Course builds on the principles and methods learned in previous operations management BUSI 3010 Courses. Topics include: managing resources in a dynamic environment, forecasting, inventory management, aggregate planning, scheduling, and quality control. The BUSI 3010 Course applies these topics to manufacturing and service organizations. Prerequisite: BUSI 2010 or instructor permission.

BUSI 3010 Week 4 Duration

Week 4: April 13 – 19 Topic: Inventory Management Reading: Chapter 12 in Operations Management, 12th edition, by William J. Stevenson (required). Assignment: Case Study Analysis (due at the beginning of Week 5)

BUSI 3010 Week 4 Learning Outcomes

*BUSI 3010 Course may be replaced with a similar BUSI 3010 Course if deemed necessary by the program. Week 4 Learning Outcomes: – Understand the basic concepts of quality control and continuous improvement; – Understand the various methods for monitoring and measuring quality; – Understand how to develop and implement quality improvement plans; – Be able to apply statistical tools to quality control.

BUSI 3010 Week 4 Assessment & Grading

(BUSI 3010 Course Materials) Week 4 Assessment & Grading for BUSI 3010 – Operations Management (5 credits) (BUSI 3010) 1. Please rate the following from 1 to 5 with 5 being the highest score and 1 being the lowest score. Rate BUSI 3010 Course overall. 5 2. How often did you feel engaged with the BUSI 3010 Course content? 5 3. How often did you feel the BUSI 3010 Course moved too quickly or too slowly? 4 4. How often were you able to apply what you learned in BUSI 3010 Course to your job or daily life? 5

BUSI 3010 Week 4 Suggested Resources/Books

1. Introduction to Operations Management, 7th edition by Jay Heizer and Barry Render 2. Operations Management: Processes and Supply Chains, 11th edition by Lee J. Krajewski, Larry P. Ritzman, and Manoj K. Malhotra 3. Production and Operations Management, 7th edition by William J. Stevenson

BUSI 3010 Week 4 Assignment (20 Questions)

1. Identify and briefly explain the three types of business organizations. 2. What is the primary purpose of a corporation? 3. Identify the two types of stock a corporation can issue. 4. Explain the concept of limited liability. 5. Explain why corporations are often referred to as “legal persons.” 6. What is the primary advantage of forming a corporation? 7. Explain the difference between a sole proprietorship and a partnership. 8. What is the primary advantage of forming a partnership? 9. Explain the difference between a general partnership and a limited partnership. 10. Identify and briefly explain the four types of franchises. 11. What is franchising? 12. What are some of the advantages and disadvantages of franchising for both the franchisor and the franchisee? 13. Explain what is meant by a cooperative. 14. Identify and briefly explain the three types of cooperatives. 15. What are some of the advantages and disadvantages of cooperatives? 16. What is a not-for-profit organization? 17. What are some of the advantages and disadvantages of not-for-profit organizations? 18. Explain what is meant by vertical integration. 19. Identify and briefly explain the three types of vertical integration strategies. 20. What are some of the advantages and disadvantages of vertical integration?

BUSI 3010 Week 4 Assignment Question (20 Questions)

1. Define operations and explain their role in providing goods and services. Operations are the set of activities that are performed in order to produce goods or services. They are responsible for ensuring that goods and services are produced efficiently and effectively, and that they meet the needs of customers. 2. Describe the relationship between operations and other business functions. Operations are closely linked to other business functions, such as marketing, finance, and human resources. Marketing is responsible for identifying customer needs and communicating them to operations. Finance provides the resources that operations need to function, and human resources provides the labor needed to carry out operations. 3. Explain the concept of supply chain management and describe its main components. Supply chain management is the coordination of activities across the supply chain to provide goods and services to customers. The main components of supply chain management are planning, sourcing, manufacturing, logistics, and customer service. 4. Describe the different types of production systems and their characteristics. There are three main types of production systems: batch production, continuous production, and mass production. Batch production systems produce goods in small batches, which allows for more customization but is less efficient than other types of production systems. Continuous production systems produce goods in a continuous flow, which is more efficient but less flexible than batch production systems. Mass production systems produce large quantities of standardized goods, which is very efficient but not very flexible.

BUSI 3010 Week 4 Discussion 1 (20 Questions)

BUSI 3010 Week 4 Discussion 1 (20 Questions) for BUSI 3010 – Operations Management* (5 credits) (BUSI 3010) Your assignment is to complete the following 20 questions and post them in your discussion thread. Be sure to clearly label each answer. You may use any resources available to you, including the textbook, but all answers must be expressed in your own words. Be sure to support your ideas with examples or specific references to the textbook as appropriate. Please note that this assignment is worth 100 points toward your final grade. 1. Define scheduling and explain why it is important in service businesses and manufacturing businesses. 2. Explain why time management is so important for effective operations management and how it can be used to schedule processes more efficiently and effectively. 3. Discuss the importance of forecasting and inventory management for businesses, using an example from your own experience or from the news, to support your answer. 4. Describe what is meant by “aggregate planning” in business and why it is important for managers to understand how aggregate planning works when making decisions about production levels, workforce levels, and inventory levels over time periods ranging from a few weeks to a few years into the future. 5. What are some of the major factors that must be considered when developing an aggregate plan? How do these factors influence one another? 6. Describe how capacity planning can help organizations meet their operational goals more effectively by planning for future needs while minimizing unnecessary costs associated with underutilized capacity in the present moment. 7. What are some common methods of managing queues in business? Which method do you think works best under which circumstances? 8. Discuss why location planning and analysis are important considerations for businesses seeking to optimize their operations by choosing efficient locations for their facilities based on market demand and other factors that influence customer behavior such as ease of access and visibility. 9. Why do you think it is so important for businesses to consider both internal and external factors when making location decisions? 10. Explain how facility layout can affect overall business efficiency by influencing workplace ergonomics, employee morale, customer satisfaction, safety, security, inventory control, and other factors that impact operations management on a daily basis within an organization’s physical space(s). 11

BUSI 3010 Week 4 DQ 1 (20 Questions)

1. How does process improvement help organizations to be successful? 2. What are the steps in a process improvement project? 3. What are some of the tools and techniques that can be used to improve processes? 4. How can organizations ensure that process improvements are sustainable? 5. What are some of the challenges that organizations face when implementing process improvements?

BUSI 3010 Week 4 Discussion 2 (20 Questions)

1. What is the goal of inventory management? 2. How does inventory management help to achieve this goal? 3. What are the benefits of inventory management? 4. How can inventory management be used to improve customer service? 5. What are the techniques of inventory management? 6. How can these techniques be used to reduce inventory costs? 7. What is the relationship between inventory management and supply chain management? 8. How can inventory management be used to improve supply chain performance? 9. What are the challenges of inventory management? 10. How can these challenges be overcome?

BUSI 3010 Week 4 DQ 2 (20 Questions)

What is the difference between a process and a product? A product is an output of a process. A process is a set of activities that takes inputs and transforms them into outputs.

BUSI 3010 Week 4 Quiz (20 Questions)

Question 1 1.5 / 1.5 pts Which of the following is not a part of quality control? Inspection at source Quality audit Statistical process control Test for yield Correct! Quality control does not include test for yield. Test for yield is a part of quality assurance. Question 2 1.5 / 1.5 pts JIT methods should be applied when __________ in production. Variability reduces opportunities to implement JIT, thus it must be reduced before JIT can be successfully implemented. all of the above variability increases there is an opportunity to implement JIT Correct! JIT should be applied when there is an opportunity to implement it, since the main aim of JIT is to reduce production variability and waste. Question 3 1.5 / 1.5 pts What are some techniques that are used to reduce variability? all of the above just-in-time manufacturing statistical process control employee empowerment Correct! All techniques listed are used to reduce variability in production processes. Question 4 0 / 1.5 pts Which operation flow pattern would apply if each workstation requires one or more operations from other workstations, but does not have any prerequisite operation for other workstations? continuous flow intermittent flow job shop line assembly Correct! Job shop is a type of operation flow pattern in which each workstation performs different operations on products and no set order exists for processing them through the system (Lambert et al., 2008). Question 5 0 / 1.5 pts The size or quantity of a product lot refers to: number of units produced per day number of units produced per batch quantity produced per batch none of the above Correct! Lot size refers to the quantity produced per batch (Lambert et al., 2008). Question 6 0 / 1.5 pts What type of inventory can you classify as “necessity”? raw materials spare parts tools and components parts in process all of the above Correct! All types listed are classified as “necessity” inventories because they contain items that are needed by the company at the moment and cannot be substituted with something else (Lambert et al., 2008). Question 7 0 / 1.5 pts A company orders from a supplier three times per year, with an order quantity per time equal to 10 times its daily demand, and keeps enough inventory on hand so that its supply never runs out between orders from its supplier(s). What type of inventory system does this company use? make-to-order inventory system make-to-stock inventory system hybrid inventory system fixed order period inventory system Correct! This company uses make-to-order inventory system since every time it orders from its suppliers, it purchases exactly what it needs at that moment (Lambert et al., 2008). This company also uses fixed order period inventory system because it places orders three times per year and keeps enough stock on hand so that its supply never runs out between those orders (Lambert et al., 2008). Question 8 0 / 1.5 pts In which situation should you select make-to-order inventory system? when many different products must be kept in stock when customers require unique or customized products when demand is high and uncertain when customers require standard products quickly Correct! Make-to-order systems are appropriate when customers require unique or customized products or services, or where demand is high and uncertain because these systems enable firms to produce items only after receiving customer orders (Lambert et al., 2008). When demand for standard products is high and uncertain, firms use make-to-stock systems instead (Lambert et al., 2008). Question 9 0 / 1.5 pts The assembly line was first employed by Henry Ford in: 1864 1914 1923 1955 Correct! The assembly line was first employed by Henry Ford in his automobile factory at Highland Park, Michigan, in 1914 (Lambert et al., 2008). Question 10 0 / 1.5 pts Which one below is not an advantage often cited for using flexible manufacturing cells? cell capacity utilization improved employee satisfaction faster lead times lower equipment cost none of the above Correct! Cell capacity utilization improved – this advantage should say cell capacity utilization increased because flexible manufacturing cells allow firms to utilize their machine capacities more fully than traditional assembly lines do (Lambert et al., 2008) . Not all advantages listed here apply directly only to flexible manufacturing cells; however, all except lower equipment cost are still true advantages over traditional assembly lines as well as benefits over other types of manufacturing processes such as job shops (Lambert et al., 2008) . Question 11 0 / 2 pts A machine produces about 5,000 pieces per day at five minutes each; therefore productivity equals: 500 pieces/day 100 pieces/hour 15 minutes/piece 200 minutes/piece 5 pieces/minute None of these answers is correct Since output = rate x time, productivity = output/time Productivity = 5,000 pieces/day ÷ 5 minutes = 500 pieces/day Productivity = 500 pieces/day ÷ 60 minutes = 8pieces/minute Therefore, option C says 15 minutes/piece; option B says 100 pieces/hour; option D says 200 minutes/piece; option E says 5 pieces/minute; option F says none of these answers is correct However no mention has been made about labour yet so how can you decide which machines will get which workers who will get paid how much etc etc? Productivity measures how much output can be achieved by one unit of input; i.e., how much output can be achieved by one machine in one day Products vary widely in terms of productivity rates For example: · For most passenger cars today productivity averages about one vehicle every 30 seconds · For commercial aircraft such as Boeing 747s production averages about four planes per month · At Pixar Animation Studios where animated movies such as Toy Story 3 were created productivity averaged about three minut

BUSI 3010 Week 4 MCQ’s (20 Multiple Choice Questions)

Question 1 The ____________________ relationship is one in which the organization’s production levels increase as demand for the firm’s product increases. Question 2 The ___________________ relationship is one in which there is a positive correlation between production and demand, but the production levels do not increase at the same rate as demand increases. Question 3 The __________________ relationship is one in which there is no change in production as demand increases or decreases. Question 4 The _________________ relationship occurs when a firm’s production exceeds the level of demand for its products. Question 5 In order to establish an appropriate mix of resources, managers must consider all of the following EXCEPT:

BUSI 3010 Week 5 Description

The goal of BUSI 3010 Course is to provide students with an understanding of the principles and practices of operations management. The BUSI 3010 Course covers topics such as forecasting, inventory management, aggregate planning, scheduling, and quality control. Students will learn how to use operations management tools and techniques to improve organizational performance.

BUSI 3010 Week 5 Outline

### Week 5 Overview In this final week of the BUSI 3010 Course we will cover the final steps in product and process design, review capacity planning, and introduce aggregate planning. We will also discuss managing quality in an organization, including how to use quality tools. Finally, we will finish up by covering total productive maintenance (TPM) as a strategy for improving equipment reliability. # Lecture 19: Final Steps in Product and Process Design Product and process design is a continuous process that must be constantly revisited to ensure that the organization’s goals are met. In this lecture we will focus on the final steps in product and process design, namely commercialization and post-implementation review. #### Objectives By the end of this lecture, you should be able to: – Understand what is meant by commercialization. – Understand why it is important to carry out a post-implementation review. – Understand what should be included in a post-implementation review. #### Lecture Outline 1. Commercialization 2. Post-Implementation Review (PIR) —

BUSI 3010 Week 5 Objectives

The BUSI 3010 Course is designed to provide students with a comprehensive understanding of operations management, its concepts and its role in today’s dynamic business environment. Students will learn how to apply these concepts to the real world through the use of case studies and actual business examples. The BUSI 3010 Course will also familiarize students with various analytical tools and techniques that are commonly used in operations management. At the end of BUSI 3010 Course, students will be able to: 1. Understand the role of operations management in businesses and explain how it contributes to organizational success. 2. Understand the different types of production systems and their characteristics. 3. Understand the concept of supply chain management and its importance to businesses. 4. Understand various analytical tools and techniques used in operations management. 5. Understand how to apply operations management concepts to real-world business problems.

BUSI 3010 Week 5 Pre-requisites

BUSI 3010 Course Goals for BUSI 3010 – Operations Management* (5 credits) (BUSI 3010) Students will learn the basic concepts and principles of operations management, with an emphasis on managing quality, productivity, inventory, and capacity in manufacturing and service organizations. Students will be able to apply these concepts and principles to identify, analyze, and solve real-world operations problems. Students will also learn how to effectively use technology to support operations decisions.

BUSI 3010 Week 5 Duration

BUSI 3010 Course: BUSI 3010 – Operations Management (5 credits) Week 5: Managing Capacity and Demand In this week, we will learn how to manage capacity and demand. We will discuss the various ways to increase or decrease capacity, as well as how to forecast demand. We will also learn about the various methods of managing demand, including price changes and promotions.

BUSI 3010 Week 5 Learning Outcomes

*The purpose of this week is to learn how to assess and improve processes and design systems.* After completing this week, you will be able to: – Understand process analysis and improvement – Know how to use process mapping tools – Understand the basics of designing systems – Analyse a case study and identify process improvements

BUSI 3010 Week 5 Assessment & Grading

The required grade for the BUSI 3010 Course is a “C” (2.0) or higher. Grades will be assigned as follows: | Assignment | Weight | Points Possible | |—————————————————————————–|——–|—————–| | Final Examination | 30% | 120 | | Case Study 3 – Process Analysis and Improvement Using Simulation | 15% | 60 | | Case Study 4 – Project Scheduling and Resource Allocation | 15% | 60 | | Individual Assignment 1 – Heuristics for the Traveling Salesman Problem | 10% | 40 | | Individual Assignment 2 – Multi-Criteria Decision Making | 10% | 40 | | BUSI 3010 Course Participation | 10% | 40 | | Total Points Possible | 100% | 400 |

BUSI 3010 Week 5 Suggested Resources/Books

Introduction to Operations Management by Nigel Slack, Alistair Brandon-Jones, and Robert Johnston. Published by Prentice Hall, 2010. ISBN: 9780136112761 Operations Management: Processes and Supply Chains by Lee J. Krajewski, Larry P. Ritzman, and Manoj Malhotra. Published by Prentice Hall, 2010. ISBN: 9780136079645 Operations Management by William J. Stevenson. Published by McGraw-Hill/Irwin, 2010. ISBN: 9780071267820 *The above books are available for purchase at the BYU-Idaho Bookstore.

BUSI 3010 Week 5 Assignment (20 Questions)

**BUSI 3010 Course Learning Outcomes for BUSI 3010 – Operations Management (5 credits) (BUSI 3010):** – Demonstrate the ability to apply quantitative methods to operations management problems. [PLO1] – Evaluate and interpret data and information that can assist with improving an organization’s operations. [PLO2] – Develop the skills required to communicate effectively in business situations. [PLO3] # Question 1 (1 mark) – Short Answer Questions – Chapter 2 – Process Flow Structures: The Basics In what ways are the **process flow structures** discussed in Chapter 2 of the textbook **different** from one another? # Question 2 (1 mark) – Short Answer Questions – Chapter 2 – Process Flow Structures: The Basics What is meant by **product flexibility**? # Question 3 (1 mark) – Short Answer Questions – Chapter 4 – Capacity Planning, Facility Location, and Workforce Planning: The Basics What does it mean when an organization has **surplus capacity**? # Question 4 (1 mark) – Short Answer Questions – Chapter 4 – Capacity Planning, Facility Location, and Workforce Planning: The Basics How does capacity planning relate to both facility location and workforce planning? # Question 5 (1 mark) – Short Answer Questions – Chapter 6 – Inventory Management: The Basics In what ways are **product inventories** different from each other? [Q #5: In what ways are product inventories different from each other?] –> [A. Physical inventories are static and cannot be changed. Financial inventories can be changed.] –> This answer is incomplete/incorrect! Please check! <-- {0} {0} {0} {0} {0}-->The answer is still not complete. Please try again! <-- {0} {0} {0}>The answer is still not complete. Please try again! <-- {0}>The answer is still not complete. Please try again! <-- In what ways are **product inventories** different from each other? {0}{1}{2}{3}{4}{5}{6}{7}{8}{9}{10}{11}{12}{13}{14}{15}{16}{17){18)(19*{20

BUSI 3010 Week 5 Assignment Question (20 Questions)

(BUSI 3010) BUSI 3010 Course Code: BUSI 3010 BUSI 3010 Course Title: Operations Management Credit Value: 5.0 Instructor: Dr. Daphne Lim Tutorial Day and Time: W12-1pm, W4-1pm, R2-1pm Tutorial Location: ECS 308, ECS 310, ECS 312 * BUSI 3010 Course is a prerequisite for BUSI 4010 – Project Management.

BUSI 3010 Week 5 Discussion 1 (20 Questions)

Week 5 Discussion 1 This week, you will be asked to think about the following: What are your views on the role of technology in operations management? What advantages does it bring to organizations? How can it be used effectively?

BUSI 3010 Week 5 DQ 1 (20 Questions)

1. What is the difference between quality and quantity? 2. What are some of the ways that quality can be measured? 3. How does quantity play into the equation when it comes to quality? 4. How can you ensure that your products or services meet customer expectations for quality? 5. What are some of the ways that you can improve quality within your organization? 6. How can you balance the need for quality with the need for quantity? 7. What are some of the trade-offs that you may need to make in order to achieve both quality and quantity goals? 8. How can you ensure that your products or services are both high quality and cost-effective? 9. How does quality impact customer satisfaction? 10. What are some of the ways that you can track customer satisfaction levels? 11. How can you use quality data to improve your operations? 12. What are some of the benefits of having a strong focus on quality? 13. What are some of the challenges that you may face when trying to improve quality? 14. How can you overcome these challenges and ensure successful implementation of quality initiatives? 15. What role does leadership play in promoting a culture of quality within an organization? 16. How can you create a shared vision for quality within your organization? 17. What are some of the best practices for achieving excellence in quality management? 18. How can you encourage employee involvement in quality improvement initiatives? 19. What are some of the ways that you can reward employees for their contributions to improving quality?

BUSI 3010 Week 5 Discussion 2 (20 Questions)

*Note: Please only respond to the questions marked with an asterisk ( * ). 1. Calculate the planned, actual and percent utilization of the resources for all six months for each of the resources, using the data in Exhibit 3-2 of Chapter 3 in your textbook. Then draw a line graph to visually demonstrate these results. *Planned utilization is defined as “the ratio of average production time available per month to average time required per unit produced” (Chase et al., 2010, p. 125). Actual utilization is defined as “the ratio of actual production time used per month to average time required per unit produced” (Chase et al., 2010, p. 125). The formula for percent utilization is: percent utilization = [actual utilization/planned utilization] x 100%. For example, if you are planning on using 1 resource hour and actually using 1 resource hour, then your planned and actual utilizations are both 100% (Chase et al., 2010, p. 125). Percent utilization = [100%/100%] x 100% = 100%. *Note: You will not find this information in your textbook; this is something that you will need to calculate based on the data in Exhibit 3-2.* To begin calculating planned and actual utilizations, you need three pieces of information from Exhibit 3-2: the “production run length” (column A), which tells you how many units were produced for each order; the “average cycle time” (column B), which tells you how long it took to produce each order; and the “average leadtime” (column C), which tells you how long it took from when an order was started until when it was completed. Based on this information, we can calculate total production time available and total production time used for each month and resource. Once we have those values, we can use them to calculate planned and actual utilizations.* Here are some steps that will help you do this calculation: 1) Create a table that has columns labeled January through June; 2) In row one of your table put headings that say “Resource 1 total production time available”, “Resource 2 total production time available”, etc.; 3) In row two of your table put headings that say “Resource 1 total production time used”, “Resource 2 total production time used” etc.; 4) Calculate monthly values for “total production time available”; 5) Calculate monthly values for “total production time used”; 6) Use those values to calculate monthly values for planned utilization; 7) Use those values to calculate monthly values for actual utilization; 8) Use those values to calculate monthly values for percent utilization.* The question says that they want us to graphically demonstrate our results so I included my results as an excel file attachment which has a chart with our answers on it. Below I also included screenshots of my Excel file calculations showing our work that was done by hand.* 2. Repeat Question #1 above but now use Exhibit 3-6 instead of Exhibit 3-2 in your textbook.*Note: You may want to look at Figures 3-4a & b on page 147 in Chapter 3 as a guide before completing this question.* When calculating planned and actual utilizations using Exhibit 3-6 instead of Exhibit 3-2 we have different data points that we need to use in order to calculate our answers similarily to question one. We again need three pieces of information from Exhibit 3-6: The “Leadtime” column (A), “Production Run Length” column(B), and finally “Average Cycle Time” column(C). We can then use this information along with what we learned from question one in order to fill out our table similarily and come up with our correct answers which I attached below as an excel file attachment with a chart displaying our answers graphically like before. I also attached screenshots of my work below.* 3. What does it mean if Resource 2 has higher planned utilization than Resource 1? Does this make sense? What does it mean if Resource 2 has higher actual utilization than Resource 1? Does this make sense? Why or why not?*Note: To answer these questions you must look at both Exhibits 3-2 & 6 from Chapter 3 in your textbook.* When looking at both exhibits provided it seems as if Resource 2 has more demand placed on it then Resource 1 does throughout all six months. This is based off of the fact that Resource 2 has less leadtime then Resource 1 meaning it is able to complete orders faster then Resource 1 can which leads me to believe there is more demand placed on Resource 2 then Resource 1. In terms of Planned Utilization we see that Resource 2 has a higher percentage then Resource 1 meaning there is less downtime or unused hours with Resource 2 then there is with Resource 1 meaning once again there is more demand being placed on Resource 2 then there is on Resource 1 since its being used more often then not. When looking at Actual Utilization however we see that while still having a higher percentage then Resource 1 its not by nearly as much as Planned Utilization was meaning there are more unused hours or downtime with Actual Utilization then Planned Utilization which makes sense because sometimes things dont always go according to plan so its good they had some extra buffer room just incase something went wrong during production but overall it seems like more demand was placed on Resource 2 over the BUSI 3010 Course of six months then there was on Resource 1.*

BUSI 3010 Week 5 DQ 2 (20 Questions)

1. What are the three primary types of layout? What are the key differences among these types of layouts? Which type of layout would be best for each of the following: (a) a company that makes custom-ordered products; (b) a company that makes a variety of standard products; and (c) a company that provides services. Give your rationale for each choice. 2. What is process flow diagramming? How is it used in facility layout and design? Draw a process flow diagram for an activity or process with which you are familiar. 3. What are some of the major factors to consider when designing a plant layout? 4. What is meant by the term “line of balance”? How can line of balance be used in facility layout and design? 5. Why is it important to have an understanding of both product and service designs when planning facility layout and design? Give an example to illustrate your answer.

BUSI 3010 Week 5 Quiz (20 Questions)

Instructions: This quiz is worth a total of 20 points and has three sections, each with different point values. Answer all questions in each section. Please note that this quiz is timed; you have 30 minutes to complete it. Good luck! Section 1 (10 points) 1. Which of the following statements is not true about MRP? A. MRP does not explicitly account for lot-sizing decisions and sequencing decisions for production. B. MRP uses information about the bill of materials, inventory records, and production activity control records to generate information necessary for planning production activities. C. MRP is an aggregate planning technique that uses linear programming to generate a production plan that will satisfy customer demand while minimizing costs. D. MRP uses information about the demand for finished products to generate information necessary for planning production activities. 2. The basic time unit used in an MRP system is the: A. master schedule period. B. lot size of the product being produced. C. production lot size of the product being produced. D. lead time for the product being produced. 3. In an MRP system, each component part is assigned a: A. BOM level number indicating its position in the assembly structure of the final product or subassembly in which it is used. B. planned order release date indicating when a new order should be released to manufacturing to replenish inventories of that component part or raw material item so as to support future scheduled receipts of the finished product or subassembly in which it is used as a component part or raw material item, respectively. C. planned order quantity indicating how much of a component part or raw material item should be ordered when a new order is released to replenish inventories so as to support future scheduled receipts of the finished product or subassembly in which it is used as a component part or raw material item, respectively . D . safety stock level indicating how much inventory should be maintained on hand at all times to guard against stockouts that might occur because of uncertainties in demand, supply, and/or lead time for the component part or raw material item, respectively . 4 . In an MRP system, each end item is assigned a: A . BOM level number indicating its position in the assembly structure of the final product or subassembly in which it is used . B . planned order release date indicating when a new order should be released to manufacturing to replenish inventories of that component part or raw material item so as to support future scheduled receipts of the finished product or subassembly in which it is used as a component part or raw material item , respectively . C . planned order quantity indicating how much of a component part or raw material item should be ordered when a new order is released to replenish inventories so as to support future scheduled receipts of the finished product or subassembly in which it is used as a component part or raw material item , respectively . D . safety stock level indicating how much inventory should be maintained on hand at all times to guard against stockouts that might occur because of uncertainties in demand , supply , and/or lead time for the component part or raw material item , respectively . 5 . Which one of the following statements about an MRP explosion is not true? A . An MRP explosion generates planned orders for components needed to produce an end item , based on information about demand for that end item contained in the master schedule . B . An MRP explosion generates planned orders for components needed to produce an end item , based on information about lead times for those components contained in the bill of materials ( BOM ) file . C . An MRP explosion generates planned orders for components needed on-hand inventory levels contained in the inventory records file , multiplied by the lot size multiplier associated with each component listed in the bill of materials ( BOM ) file . D . An MRP explosion generates planned orders only for those components whose on-hand inventory levels are below their respective reorder points , multiplied by the lot size multiplier associated with each component listed in the bill of materials ( BOM ) file .. 6 . Which one of he following statements about lot sizing rules used in conjunction with an MRP system is not true? Lot sizing rules are needed because: A.. they determine when new orders should be released so as to avoid stockouts and excess inventory levels..B.. they determine how much should be ordered when new orders are released so as support future scheduled receipts while minimizing holding costs and setup costs..C.. they specify what quantity should be ordered when new orders are released so as support future scheduled receipts while minimizing holding costs and setup costs..D.. they are generally specified by top management and may vary from company to company and from one type if product t o another..7.. In an infinite planning horizon MRP system with no forecasting : A.. there would be no need t o generateplanned orders because all components could be produced t o meet customer demandas it occurs without incurring any inventory carrying cost s ..B.. there would still be a need t o generateplanned orders but only f or those components whoseon-hand inventory levels fell below their reorder points ..C.. there would still be a need t o generateplanned orders f or all components required t o produceend items but there would be no need t o generateplanned orders f or those components whoseon-hand inventory levels exceeded their reorder points ..D.. there would still be a need t o generateplanned orders f or all components required t o produceend items but there would also be a need t ogenerateplanned orders f or those components whoseon-hand inventory levels were below theirreorder points ..8.. In an finite planning horizon MRP system with no forecasting : A.. there would still be a need t o generateplanned orders but only f or those componentswhose on-hand inventory levels fell below theirreorder points ..B.. there would still be a need t o generateplanned orders f or all components required t oproduce end items but there would also bea need t o generateplanned orders f OR thosecomponents whose on-hand inventory levelswere below their reorder points ..C.. there would still be a need t o generateplannedorders but only f OR those componentsrequired TO produce end items whoseon-handinventory levels were greater than theirreorder points D9.. In an infinite planning horizon forecasting system : A10.. In an infinite planning horizon forecasting system : A11.,In an infinite planning horizon forecasting system : A12.,In an infinite planning horizon forecasting system : A13.,In an infinite planning horizon forecasting system : A14.,In an infinite planning horizon forecasting system : A15.,In an infinite planning horizon forecasting system : A16.,In an infinite planning horizon forecasting system : A17.,In an infinite planning horizon forecasting system : A18.,In an infinite planning horizon forecasting system :

BUSI 3010 Week 5 MCQ’s (20 Multiple Choice Questions)

1. Which of the following is not one of the 5 elements of a business process? a. Goals b. Sequence c. Resources d. Interaction e. Outputs 2. The __________ is an important input to a business process because it helps to ensure that the process produces the desired outputs. a. organization chart b. job description c. SOP d. goal e. None of the above 3. Which of the following is not one of the benefits of business process improvement? a. Increased customer satisfaction b. Increased efficiency c. Increased profits d. Decreased costs e. All of the above are benefits of business process improvement. 4. A __________ is a tool that can be used to help identify and understand business processes so that they can be improved. a. business process map b. value stream map c. process flowchart d. all of the above are tools that can be used to help identify and understand business processes so that they can be improved. 5. A __________ is a type of diagram that shows how materials and information flow through a process from beginning to end. a. business process map b. value stream map c. process flowchart d. all of the above are types of diagrams that show how materials and information flow through a process from beginning to end

BUSI 3010 Week 6 Description

Operations management is the planning, scheduling, and controlling of activities that transform inputs into outputs. The goal of operations management is to ensure that the transformation process is completed as efficiently and effectively as possible. BUSI 3010 Course covers the basic concepts and techniques of operations management with an emphasis on their application in service organizations. Topics include: process analysis, capacity planning, forecasting, queuing theory, inventory management, scheduling, and project management.

BUSI 3010 Week 6 Outline

*This is a new BUSI 3010 Course for the 2021-22 academic year. It is subject to change as we work through its first delivery. Week 1: The Nature of Operations Management and an Introduction to Forecasting • Introduce the concept of operations management, including its history and evolution. Describe how operations management functions in various organizations. • Define forecasting and identify types of forecasting techniques. Discuss the relationship between forecasting and planning. • Describe the role of statistics in forecasting and identify data sources used for forecasting purposes. Explain time series analysis and trend analysis. Week 2: Aggregate Planning and Capacity Management • Explain aggregate planning strategies and discuss when each strategy might be used. • Determine the production plan using chase, level, or mix strategies. • Calculate break-even points and discuss methods for managing capacity. • Analyze capacity utilization and explain methods for increasing capacity utilization.

BUSI 3010 Week 6 Objectives

Week 6 Objectives for BUSI 3010 – Operations Management After completing this week’s readings and activities, students will be able to: 1. Understand how forecasting is used in operations management. 2. Understand the different types of forecasting methods. 3. Understand how to create a forecast using historical data. 4. Understand how to use trend analysis to create a forecast. 5. Understand how to use regression analysis to create a forecast.

BUSI 3010 Week 6 Pre-requisites

Required: BUSI 3000 (B or higher) or MATH 1102 (C or higher) Co-requisites: BUSI 3010

BUSI 3010 Week 6 Duration

Week 6 of the BUSI 3010 Course is dedicated to the study of production planning and scheduling. Students will learn about different types of production systems, capacity planning, forecasting methods, and aggregate planning. In addition, students will be introduced to linear programming and its applications to production planning. Finally, students will learn about scheduling techniques such as sequencing, sequencing with priorities, and scheduling with due dates.

BUSI 3010 Week 6 Learning Outcomes

1. Understand the role and objectives of operations management in manufacturing and service organisations. 2. Understand the importance of quality management and its application to operations. 3. Understand the role of capacity planning and its impact on operations performance. 4. Understand the principles of inventory management and their application to operations. 5. Understand the principles of supply chain management and their application to operations.

BUSI 3010 Week 6 Assessment & Grading

** – -*Note: BUSI 3010 Course is only available to students enrolled in the Graduate Certificate in Operations Management program. If you are enrolled in a different graduate certificate program or the Master of Operations Management degree program, you must take BUSI 3020 – Project Planning and Implementation instead.* – -*BUSI 3010 Course is an accelerated delivery version of BUSI 3020 – Project Planning and Implementation. Students in this section will be required to complete both weeks 6 and 7 of the BUSI 3010 Course.* – -**If you are taking BUSI 3010 Course for credit towards the Master of Operations Management degree program, please see the [Master of Operations Management degree program curriculum](https://mcgill.ca/conted/files/conted/opsmgmt_curriculum_201819.pdf).** – — [BUSI 3010 Course Description](https://mcgill.ca/study/2019-2020/BUSI 3010 Courses/busi-3010) — [Master of Operations Management degree program curriculum](https://mcgill.ca/conted/files/conted/opsmgmt_curriculum_201819.pdf) — [Academic Calendar](https://mcgill.ca/study/2019-2020/BUSI 3010 Courses) — [Conted Credit Value](https://mcgill.ca/study/2019-2020/BUSI 3010 Courses/) — [Program Curriculum](https://mcgill.ca/study/) — All programs offered by McGill University’s Centre for Continuing Education & Professional Development are non-credit bearing and therefore not eligible for apply toward any credential from McGill University with the exception of: Internship Certificate Program **Master of Organizational Change Leadership Program** **Master of Human Resources Leadership Program** **Master of Project Management Program** **Master of Change Leadership Program** – These programs are developed with McGill faculty members and require approval from McGill University’s Graduate & Postdoctoral Studies Department prior to being offered as a graduate certificate program at McGill University’s Centre for Continuing Education & Professional Development. For questions regarding your eligibility to receive a credential from McGill University, please contact your academic advisor at McGill University’s Faculty of Arts & Science Graduate Office or visit [www.mcgill.ca](http://www.mcgill.ca). – ### The Final Grade Calculation Form used to calculate final grade includes two rows labeled Outcomes Achieved and Work Completed * **Work Completed** reflects learning outcomes assessed through multiple choice examinations and written assignments including exams, quizzes, projects, reports, reflections, discussion posts, blog posts, case analyses etc.. * **Outcomes Achieved** reflects learning outcomes assessed through performance assessments such as oral presentations, exams with essay questions etc.. * Once all assessments have been completed, an average score is calculated separately across all assessment types that make up **Work Completed** and **Outcomes Achieved** categories followed then weighting these average scores using weights listed above as shown here as examples using a 70% weighting towards Work Completed and 30% towards Outcomes Achieved leading to a final weighted average score used as follows to determine letter grade earned according to scale shown above showing all letter grades assigned with corresponding percentage ranges per letter grade : – Grades falling between 70% & 80% earn C grade – Grades falling between 80% & 90% earn B grade – Grades falling between 90% & 100% earn A grade > Written Assignment 1 10 % Assignment 2 15 % Quiz 1 5 % Discussion post 1 5 % Discussion post 2 5 % Blog post 1 10 % Case analysis 20 % Final exam 35 % Total 100 % Average score is calculated first independently across work completed category followed next independently across outcomes achieved category leading to two separate average scores calculation across all assessments types that make up work completed category followed next independently across all assessment types that make up outcomes achieved category followed finally weighting these two independent average scores using weights listed above as examples using a 70% weighting towards work completed and 30% weighting towards outcomes achieved leading to final weighted average score which determines letter grade earned according to scale shown above showing all letter grades assigned with corresponding percentage ranges per letter grade : – Grades falling between 70% & 80% earn C grade – Grades falling between 80% & 90% earn B grade – Grades falling between 90% & 100% earn A grade – You can access your own final score reported at end of BUSI 3010 Course after clicking link above named Final Score Report accessible from left hand navigation bar within operations management portal page which takes you directly into operations management portal page where link named Final Score Report can be found listed among several other links listed along left hand navigation bar within operations management portal page containing content accessible only during active period represented within dates displayed directly above link named Final Score Report listed along left hand navigation bar within operations management portal page called opsmgmtportalpage01@gmailcom –> ### Credential Issued Upon Successful Completion Of Program All programs offered by McGill University’s Centre for Continuing Education & Professional Development are non-credit bearing therefore not eligible for apply toward any credential from McGill University with exception internships which lead directly into further academic study allowed through exemption granted if recommendation made following successful completion internship agreed upon between employer intern completed internship student respectively if recommendation made then registered accordingly as graduate student eligible apply credit units earned through internship successfully completed leading directly into further academic study if internship successfully completed credit units earned though internship could potentially exempt student having complete four additional BUSI 3010 Courses required obtain Masters Degree providing recommendation made respectively following successful completion internship agreed upon employer student respectively if recommendation agreed upon respectively if recommendation made then registered accordingly graduate student eligible apply credit units earned through internship successfully completed leading directly into further academic study If you are taking BUSI 3010 Course at McGill University’s Centre for Continuing Education & Professional Development part time through its Graduate Certificate Programs you may qualify receive credential issued successful completion relevant graduate certificate providing meets minimum required GPA specified certificate requirements also meets other specific requirements specified detailed information outlined respective websites describing various graduate certificates offered respectively part time their respective requirements include without limitation having successively pass BUSI 3010 Courses required obtain relevant graduate certificate also meeting minimum GPA specified respective relevant graduate certificates offered respectively part time including without limitation those described next paragraph If you are taking BUSI 3010 Course at McGill University’s Centre for Continuing Education & Professional Development part time through its Graduate Certificate Programs which lead directly into further academic study within associated Masters Degree Programs also offering same topics taught within advanced format covering same topics taught but taught more extensively providing also providing opportunity participate experiential learning opportunities including but not limited field placements work experience projects thesis writing research opportunities usually involving working professors conducting research studies seeking help gathering data conducting market surveys conducting research analyses writing research papers etc therefore allowing students gain valuable experience related topic area being studied allowing students obtain knowledge skills abilities providing excellent preparation obtaining Masters Degree related field teaching topics studied within Graduate Certificate Programs including without limitation those described next paragraph If you wish continue studies beyond completing relevantGraduate Certificate earning accredited diploma degree associated Masters Degree Programme MBA Programme Executive MBA Programme MSW Programme Mental Health Social Work PhD Programme PhD Physiotherapy PhD Occupational Therapy PhD Counselling Psychology PhD Clinical Psychology PhD Physical Therapy Masters Degree Programme Executive MBA Programme MSW Programme Mental Health Social Work PhD Programme PhD Physiotherapy PhD Occupational Therapy PhD Counselling Psychology PhD Clinical Psychology PhD Physical Therapy please contact MCPD centreofexcellence@gmailcom email address learn more about admission requirements applying into MCPD relevant programmes email address centreofexcellence@gmailcom follow instructions included message sent replying message sent email address centreofexcellence@gmailcom –>

“; –> “; “; “;

Operations Management Portal Page